• The TUGBBS forums are completely free and open to the public and exist as the absolute best place for owners to get help and advice about their timeshares for more than 30 years!

    Join Tens of Thousands of other Owners just like you here to get any and all Timeshare questions answered 24 hours a day!
  • TUG started 31 years ago in October 1993 as a group of regular Timeshare owners just like you!

    Read about our 30th anniversary: Happy 31st Birthday TUG!
  • TUG has a YouTube Channel to produce weekly short informative videos on popular Timeshare topics!

    Free memberships for every 50 subscribers!

    Visit TUG on Youtube!
  • TUG has now saved timeshare owners more than $23,000,000 dollars just by finding us in time to rescind a new Timeshare purchase! A truly incredible milestone!

    Read more here: TUG saves owners more than $23 Million dollars
  • Sign up to get the TUG Newsletter for free!

    Tens of thousands of subscribing owners! A weekly recap of the best Timeshare resort reviews and the most popular topics discussed by owners!
  • Our official "end my sales presentation early" T-shirts are available again! Also come with the option for a free membership extension with purchase to offset the cost!

    All T-shirt options here!
  • A few of the most common links here on the forums for newbies and guests!

vistana

  1. N

    Trouble getting reservations for 2022 Hawaii

    Last night at midnight Eastern time, I went online to reserve 2022 WKORV as I have for about the past 10 years. It returned zero inventory, and the message said I could try at the 8 months out window (which would not guarantee me the ocean view I pay for). This has never happened before. This...
  2. T

    Newbie. Wondering if I should rescind. Help appreciated!

    Hi, new member here! Currently staying at Vistana Villages in Orlando and was invited to a presentation yesterday. Long story short, purchased Sheraton Flex deeded ownership w/25,800 star options/points annually starting in 2022 and a bonus of 50K points this year. Unlimited getaway weeks and...
  3. J

    Vistana - cancelled contract few years back and suddenly received call about the ownership and points

    I'm just wondering if anyone had the same experience. We signed for timeshare ownership but cancelled it shortly thereafter and within the period as indicated in the contract. We received a cancellation confirmation from Vistana and any funds paid were returned. All this happened 4 years ago...
  4. B

    HELP needed re: “Upgrading” into Sheraton Flex (from Vistana Cascades Orlando)

    HELP needed! Ok, I got roped into going to my “owner update“ last week while using my timeshare at Vistana Cascades in Orlando, and despite insisting that I would NOT buy anything, I got convinced to sign a new contract to “upgrade” into the Sheraton Flex program. I am still within my 10-day...
  5. Andrearr

    Really happy with my 2020 exchanges so far

    Just wanted to share my experience with my recent exchanges. 2020 was my first use year for my Vistana Timeshare that I bought resale on this site after rescinding my developer purchase. We have a 2 bed lock off that can be split into two different weeks. Hawaii 2019 for Colorado 2020 We traded...
  6. B

    Anyone having any luck canceling Vistana bookings without cancellation fees?

    Anyone having any luck canceling Vistana bookings within 60 days without cancellation fees or other onerous terms? Our state of MN is requesting no travel and a 14 day quarantine on return. So we can’t go to our January reservations at Kierland. This is a public health emergency and even...
  7. D

    Maui Westin 2b2b Villa Rental w. Kaanapali Beach Access Dec 12-19th/7n $800

    Timeshare owner renting a 2b2b villa on at a brand new Westin Resort on Kaanapali Beach (famous for its beautiful sunsets!). The time booked is Dec 12-19, 2020 for 7 nights of stay. The villa has 2 spacious bedrooms with 2 king beds, 1 sofa bed, fully equipped kitchen, dining , living room, and...
  8. Clifbell

    Review of Sales presentations in a pandemic

    I have managed to tour WorldMark, Vistana, Hilton, and Marriott in the last 2 months. This is for two reasons. First, my house is being upgraded and therefore I needed places to stay. And secondly, I needed to use my points. I was very curious how the timeshare presentations had changed from...
  9. T

    Mandatory Resort Rules

    First Time Resale Buyer just doing research... There is likely a thread out there already, but I'm struggling to find it if so. I am looking at buying a Mandatory SVN Unit. I was hoping someone can point me in the direction of rules that accompany this. Main Questions are below... I...
  10. rad.travel.dad

    Considering Vistana Village Resale Purchase

    I'm considering purchasing a Sheraton Vistana Village Resale in Orlando. I've been doing research on the resale restrictions with Vistana and I'm hoping I can clarify a few things before going forward with this purchase. My primary interest with this purchase is being able to use the...
  11. SenorBlanco

    Current state of timesharing---opinions /poll

    Good morning! Spent a lot of time over the last few days going through the incredible information contained here trying to educate myself in the timesharing vernacular. Quite honestly, from what I'm gathering there appears to be a sense of uncertainty around a few items in the industry which...
  12. M

    Encore Package - 150,000 SPG points

    Hi there, Last February I purchased an Encore Package at the Westin Lagunamar. The terms of the contract which I signed indicate that I will receive 150,000 SPG points, NOT 150,000 Marriott Bonvoy points. When I asked about this before I signed, the sales rep was surprised that the paperwork...
  13. CPNY

    Harborside Atlantis building map

    Does anyone have a map of the buildings with villa numbers for phase 1 for harborside resort at Atlantis?
  14. Little red truck

    Vistana problems ...reviews

    I’m in the process of buying a resale at Lagunamar in Cancun. Has anyone had a problem with booking your weeks or any other problems I should know about .
  15. JudyS

    Orlando for Christmas: 1Bdrm at the Sheraton Vistana, Dec 20 -27

    Enjoy Christmas week in a One-Bedroom Villa at the Sheraton Vistana Resort, just minutes away from Disney World! I have already reserved a one-bedroom villa for Friday, December 20, 2019 to Friday, December 27, 2019. I am asking $700 for the week, with no other charges. I also have the same...
  16. SteelerGal

    Vistana and II

    So I reviewing my II account and noticed our Feb 2020 vacation was cancelled. Checked my messages folder and saw nothing. Checked my Vistana account and saw nothing. Checked my CC and charges were refunded. WTH. Well I called II and was notified that a letter was sent and since I did not...
  17. controller1

    Earning Bonvoy Points for ALL Activities Booked??

    We've discussed in the past how some activities booked through a Vistana timeshare resort's concierge or pool group do not earn Marriott Bonvoy points and we've surmised this is due to the fact those activities are not owned/operated by the Vistana timeshare itself. This afternoon I received an...
  18. md8287

    Westin Lagunamar in Cancun - 11/16-23

    1 BR Premium Oceanview Villa available for 11/16-11/23 for $800. Westin Lagunamar Ocean Resort in Cancun. We have two available for these dates at this price each.
  19. H

    Westin Flex Purchase questions. Help!

    Help! We just purchased a Westin Flex upgrade and are wanting to either confirm that we made the right decision for us, or, that we could possibly achieve the same goal, using other option(s). We own KORN (ocean front) and PORV 2 br lock offs for EY. We’re happy with the KORN but never use...
  20. S

    Work here or with Welk Resorts?

    Hi, I’m relatively new to real estate and got my license about a year ago. I have job offers from both companies. Which is the better choice? I’m in Palm Springs. Thanks so much!
  21. P

    Purchased Kaanapali Ocean Resorts Villas North 2bd time share. How do i use this thing?

    Vistana finally transferred an after market Kaanapali Ocean Resort Villas North 2bd lockout time share to my name. I had the previous owner secure my 2020 date during the closing process to make sure i received the dates i wanted. Now i have a few questions to make sure i use this time share...
  22. G

    NEW TS OWNER!

    Just received notice that the WKRV waived their ROFR. (I added it to ROFR.net) My wife and I purchased a 2BR EOYO starting 2021 for $3,000 at the end of July. Excited as we are first time ts buyers. TUG has been extremely informative, very thankful for all the post and forums available. We...
  23. CPNY

    Mandatory Resorts, must they really be in the network?

    So while looking through gov documents for key west I stumbled upon this in the docs. I’m sure most already know this but it was new to me. Owning key west, harborside resort at Atlantis (although selling) and Bella units I found this to be interesting. We talk about mandatory resorts and how...
  24. CPNY

    2 nights at harborside resort needed

    Deleted
  25. CPNY

    Universal Studios Orlando Announces new “Epic Universe” theme park

    Exciting news to hear about the these park. It was once in the plans to have Universal Timeshares. I would have def purchased a Universal Orlando TS. Sadly there are no longer those plans. But still exciting and as an annual pass holder I’m excited...
  26. G

    HGVC RESALE RESTRICTIONS / BENEFITS

    I'm looking into purchasing our first timeshare. We are interested in Vistana, Marriott, and HGVC. My question is: What are the restrictions when purchasing a resale timeshare? I know with Vistana, the "StarOptions" are not part of the Vistana Signature Network (VSN) after resale. So only the...
  27. S

    Westin Kierland ROFR ?

    I'm in the process of buying a 1 bedroom premium...platinum float at WKV. From what I have read here there is no ROFR. However I received an email from the Escrow agent advising me she is sending Vistana the ROFR documents. She assures me this is the case. Can anyone confirm if WKV has a ROFR...
  28. CPNY

    New-future Westin/Sheraton Resorts

    Westin/Sheraton has converted three resorts from hotels to TS resorts. I assume this is to inflate their Flex program offerings. The newest being renovated in puerto Vallarta Mexico. While I know it’s a long shot, does anyone have any intel on future Westin or Sheraton resorts either being...
  29. LisaH

    Chase Marriott and Amex SPG credit cards: which one to keep?

    Now that Marriott and Starwood are one big family, I don’t think I still need both credit cards. If I want to have only one card, which one should I keep? For paying maintenance fees, is it any different using one over the other? I do own weeks in both systems.
  30. CPNY

    Vistana Resale - Choice of Exchange company?

    im a current Vistana owner at HRA and SVV Key West. Both use Interval International. I’m in the process of picking up an every other year in the Bella phase. I noticed on the estoppel that the exchange company is RCI. Some questions. Do i have a choice in which to use? Do I have to have an...
Top