• The TUGBBS forums are completely free and open to the public and exist as the absolute best place for owners to get help and advice about their timeshares for more than 29 years!

    Join Tens of Thousands of other Owners just like you here to get any and all Timeshare questions answered!
  • TUG started 29 years ago in October 1993 as a group of regular Timeshare owners just like you!

    Check out our happy birthday post here: Happy Birthday TUG!
  • TUG has a YouTube Channel to produce weekly short informative videos on popular Timeshare topics!

    Come check it out for a chance to win a Free TUG membership (or renewal) just for helping out!

    Read more here
  • TUG has now saved timeshare owners more than $21,000,000 dollars just by finding us in time to rescind a new Timeshare purchase! A truly incredible milestone!

    Read more here: TUG saves owners more than $21 Million dollars
  • Follow the TUG Member Banner as it travels the world on vacation with Timeshare owners! Also sign up to get the banner sent to you so you can submit a photo of your vacation with the banner to share with TUG! Banner Thread
  • Sign up to get the TUG Newsletter for free! 60,000+ subscribers! Latest resort reviews and the most important topics discussed by owners during the week!
  • Our official "end my sales presentation early" T-shirts are available again! Also come with the option for a free membership extension with purchase to offset the cost!

    Read more Here
  • A few of the most common links here on the forums for newbies and guests!

Privacy policy

We are Timeshare Users Group Online Owner Forums ("we", "our", "us"). We’re committed to protecting and respecting your privacy. If you have questions about your personal information please contact us.

What information we hold about you

The type of data that we collect and process includes:

  • Your name or username.
  • Your email address.
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Further data may be collected if you choose to share it, such as if you fill out fields on your profile.

We collect some or all of this information in the following cases:

  • You register as a member on this site.
  • You fill out our contact form.
  • You browse this site. See "Cookie policy" below.
  • You fill out fields on your profile.

How your personal information is used

We may use your personal information in the following ways:

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  • Your IP address is recorded when you perform certain actions on our site. Your IP address is never publicly visible.

Other ways we may use your personal information.

In addition to notifying you of activity on our site which may be relevant to you, from time to time we may wish to communicate with all members any important information such as newsletters or announcements by email. You can opt-in to or opt-out of such emails in your profile.

We may collect non-personally identifiable information about you in the course of your interaction with our site. This information may include technical information about the browser or type of device you're using. This information will be used purely for the purposes of analytics and tracking the number of visitors to our site.

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Cookie policy

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We have a detailed cookie policy and more information about the cookies that we set on this page.

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You also have the right to request the erasure of your personal data. Please contact us if you would like us to remove your personal data.

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Changes to this policy

We may make changes to this policy at any time. You may be asked to review and re-accept the information in this policy if it changes in the future.

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