Wyndham limiting access by non-owners during most sought-after dates/locations

[rickandcindy23]

Extra Holidays currently has Easter Week at Bonnet Creek. That is something we cannot book for guests, but Wyndham sure can.

There are lots of sites Wyndham rents through, so if you think they are following their rules, you are assuming way too much. I posted another website that Wyndham is renting through, and they own RCI, too. However they can take inventory from us, they will do it.

 

[wjappraise]

Extra Holidays currently has Easter Week at Bonnet Creek. That is something we cannot book for guests, but Wyndham sure can.

There are lots of sites Wyndham rents through, so if you think they are following their rules, you are assuming way too much. I posted another website that Wyndham is renting through, and they own RCI, too. However they can take inventory from us, they will do it.

Uh oh. There goes the Wyndham apologists’ preferred attack - “only conspiracy theorists believe Wyndham is not observing its own rules.”

We have a new razor:

Cindy’s razor:

Never attribute to incompetence what is clearly attributed to Wyndham’s greed.

Well played Cindy.

 

[paxsarah]

Uh oh. There goes the Wyndham apologists’ preferred attack - “only conspiracy theorists believe Wyndham is not observing its own rules.”

There's a leap between the idea that Wyndham may not follow its own rules set for other owners, and the idea that Wyndham is intentionally confusing owners/renters so that they cancel reservations so that Wyndham can snap up those exact reservations for rentals. I wouldn't consider the former to be a conspiracy theory, but I would consider the latter.

 

[rickandcindy23]

There's a leap between the idea that Wyndham may not follow its own rules set for other owners, and the idea that Wyndham is intentionally confusing owners/renters so that they cancel reservations so that Wyndham can snap up those exact reservations for rentals. I wouldn't consider the former to be a conspiracy theory, but I would consider the latter.

I company that will stand behind a sales' department's lies will do anything to make money. Lying is lying, and this is all about their stockholders and their own bottom line.

 

[wjappraise]

There's a leap between the idea that Wyndham may not follow its own rules set for other owners, and the idea that Wyndham is intentionally confusing owners/renters so that they cancel reservations so that Wyndham can snap up those exact reservations for rentals. I wouldn't consider the former to be a conspiracy theory, but I would consider the latter.

When each “benefit of the doubt” that is expected to be granted goes to the benefit of the large corporation which controls all of the assets, it’s time to stop assuming the best.

While I share your view that the confusion factor isn’t deliberate so Wyndham can cancel reservations, I have to admit that Wyndham has used up any good will we have attributed to them. We now need to suspect all of their moves as having an unfair bias toward their support of EH. They’ve done a admirable job of making the conspiracy theorists in our group appear rational and logical.

Wes.


Sent from my iPhone using Tapatalk

 

[wjappraise]

Extra Holidays currently has Easter Week at Bonnet Creek. That is something we cannot book for guests, but Wyndham sure can.

There are lots of sites Wyndham rents through, so if you think they are following their rules, you are assuming way too much. I posted another website that Wyndham is renting through, and they own RCI, too. However they can take inventory from us, they will do it.

I just verified this for myself. Cindy is right.

There’s even A FOUR BEDROOM PRESIDENTIAL available on EH for Easter.

Shame on you Wyndham!

 

[wjappraise]

I just verified this for myself. Cindy is right.

There’s even A FOUR BEDROOM PRESIDENTIAL available on EH for Easter.

Shame on you Wyndham!

And now the four bedroom is gone! Likely rented by a non-owner. So when disenfranchised owners complain they couldn’t get the four bedroom for their family - Michael Brown can blame “the mega renters”.

And of course, who’s the biggest mega renter? You guessed it - Extra Holidays by Wyndham.

Terrible. Just terrible.

 

[55plus]

That Four Bedroom Presidential over Easter was probably booked 13 months out and before the restrictions were put in place. This means the restrictions won't apply next year or the right-hand isn't talking to the left hand. Only time will tell.

 

[wjappraise]

That Four Bedroom Presidential over Easter was probably booked 13 months out and before the restrictions were put in place. This means the restrictions won't apply next year or the right-hand isn't talking to the left hand. Only time will tell.

Please don’t offer weak excuses for Wyndham. This conduct is inexcusable.

 

[55plus]

Or maybe it was listed by mistake and EH took it down.

 

[wjappraise]

Or maybe it was listed by mistake and EH took it down.

Stop.

They didn’t take all the other rooms down.

Accept it. Michael Brown lied to you.

 

[paxsarah]

Or was it put up by an owner and counts as one of their two free passes? Are those allowed on EH? It seems that Wyndham’s new policy is more complex than they apparently realized it was.

 

[dgalati]

Or was it put up by an owner and counts as one of their two free passes? Are those allowed on EH? It seems that Wyndham’s new policy is more complex than they apparently realized it was.

Oh well *bleep* happens!

 

[lost patience]

That Four Bedroom Presidential over Easter was probably booked 13 months out and before the restrictions were put in place. This means the restrictions won't apply next year or the right-hand isn't talking to the left hand. Only time will tell.

Restrictions still apply: Any guest reservations made after the dates listed below at the following resorts during the select peak travel periods will be subject to cancellation (including guests added to an existing reservation after those dates).
They could be using 1 of their 2 per year. But again, you and I and anyone else had equal opportunity to use our membership to book that unit at 12:01 EST 13 months ahead.

 

[HitchHiker71]

Or was it put up by an owner and counts as one of their two free passes? Are those allowed on EH? It seems that Wyndham’s new policy is more complex than they apparently realized it was.

Does anyone have direct experience using EH that can validate if a GC is actually used/consumed when an EH rental contract is processed and fulfilled? Curious, I’ve never done so myself. I checked the T&Cs on the EH site and do not see any reference to GC usage anywhere - which strikes me as odd given how thoroughly the T&Cs are documented otherwise.


Sent from my iPhone using Tapatalk

 

[wjappraise]

Does anyone have direct experience using EH that can validate if a GC is actually used/consumed when an EH rental contract is processed and fulfilled? Curious, I’ve never done so myself. I checked the T&Cs on the EH site and do not see any reference to GC usage anywhere - which strikes me as odd given how thoroughly the T&Cs are documented otherwise.


Sent from my iPhone using Tapatalk

From my own experience- a guest certificate is not used.

Wes.

 

[Jan M.]

I automatically assumed that 4BR Presidential over Easter was an owner's reservation. It may have been booked well before the new list came out. The owner can still use one of their two allowed guest confirmations although I thought that when you rented through Extra Holidays you weren't charged a guest reservation.

 

[Braindead]

Does anyone have direct experience using EH that can validate if a GC is actually used/consumed when an EH rental contract is processed and fulfilled? Curious, I’ve never done so myself. I checked the T&Cs on the EH site and do not see any reference to GC usage anywhere - which strikes me as odd given how thoroughly the T&Cs are documented otherwise.

From my own experience- a guest certificate is not used.

I automatically assumed that 4BR Presidential over Easter was an owner's reservation. It may have been booked well before the new list came out. The owner can still use one of their two allowed guest confirmations although I thought that when you rented through Extra Holidays you weren't charged a guest reservation.

EH features were the following unless it’s changed in the last year or since the pandemic.
1. Owners are not charged a GC on a reservation.
2. They will not take Presidential or PR unit reservations.
3. They don’t take reservations less than 60 days out, no discounts & or upgrades at the time you give EH your reservation

 

[HitchHiker71]

I automatically assumed that 4BR Presidential over Easter was an owner's reservation. It may have been booked well before the new list came out. The owner can still use one of their two allowed guest confirmations although I thought that when you rented through Extra Holidays you weren't charged a guest reservation.

So that’s an interesting twist then. The updated GC policy only impacts the use of GCs for specific resort rentals during specific blackout periods.

If EH doesn’t consume GCs, then in theory owners renting via EH would not in any way be impacted by the updated GC usage limitations effective 6/18.

Wyndham may actually be honoring the same usage limitations for EH at least for now - but if my logical inferences are correct here - the updated GC policy in no way applies directly to EH for any owner based rentals for the resorts and blackout dates in scope.


Sent from my iPhone using Tapatalk[/i]

 

[geist1223]

Aren't almost all rentals by Wyndham Guest Rentals? Do the Rules apply to Wyndham no GC around certain holidays?

 

[ilya]

There's a leap between the idea that Wyndham may not follow its own rules set for other owners, and the idea that Wyndham is intentionally confusing owners/renters so that they cancel reservations so that Wyndham can snap up those exact reservations for rentals. I wouldn't consider the former to be a conspiracy theory, but I would consider the latter.

I am not sure I would call it conspiracy theory but it sure does seem odd that there is so much confusion over the policy and no answers as of now... There never should have been such a poorly written policy...
I am not a mega renter so it doesn't really matter to me but down the road policy changes will eventually..
My curiosity if Wyndham is allowed to use GC just as every one else was just answered...

 

[dgalati]

I am not sure I would call it conspiracy theory but it sure does seem odd that there is so much confusion over the policy and no answers as of now... There never should have been such a poorly written policy...
I am not a mega renter so it doesn't really matter to me but down the road policy changes will eventually..
My curiosity if Wyndham is allowed to use GC just as every one else was just answered...

I will assume Wyndham is allowed to use GC just as every one else just answered... Or is it Wyndham needs no GC to use on EH. IMHO its the latter. Seems to be a loophole for corporate.

 

[paxsarah]

I will assume Wyndham is allowed to use GC just as every one else just answered... Or is it Wyndham needs no GC to use on EH. IMHO its the latter. Seems to be a loophole for corporate.

Is it a loophole if that's basically how it's spelled out in the VOA documents?

11.08 Wyndham Use. In addition to the right of Wyndham, as a Member and owner of Points, to make reservations using those Points at any time, Wyndham, in its capacity as the developer of resort communities and Vacation Plans, may reserve available Accommodations up to 60 days in advance of the first day of anticipated occupancy, for its own purposes, including renting to the public, provided it pays or otherwise causes a third party to pay the occupancy related expenses of such Accommodations for each night to be used. All such occupancy related expenses shall be determined by the Trustee. As a result of Wyndham’s use there will be less space available for Member use; however, Wyndham may not reserve the last 10% of available occupancy for a type of Accommodation until 30 days prior to the first day of intended use.

Since obviously Wyndham is not an individual, that right to make reservations seems to extend to Wyndham's ability to then allow individuals of their choosing (through rentals, party weekends, etc.) to use those reservations. In fact, "guests" are mentioned nowhere in those VOA documents. I would assume the entire construct of guest certificates exists only in the program guidelines from the directory, which of course Wyndham reserves the right to change as it sees necessary, and I would assume if it's not spelled out in the directory (or the website, which I'm sure could be argued is now the ever-evolving current version of the directory), Wyndham can do what it wants in terms of guests on reservations with its points.

11.01 Directory. Set forth below in summary form are certain of the most important features of the Plan. The rules, regulations, guidelines, policies and procedures related to the allocation of Points to the Trust Properties and the use of Points by Members in connection with the Trust Properties and the Plan are fully described in the Directory. In the event of a conflict between the information described in this Article XI and the information set forth in the Directory, the information set forth in the Directory shall be controlling. Wyndham, in its sole discretion, reserves the right to amend the Directory and the provisions therein from time to time as may be necessary to implement the Plan.

 

[ilya]

Is it a loophole if that's basically how it's spelled out in the VOA documents?


Since obviously Wyndham is not an individual, that right to make reservations seems to extend to Wyndham's ability to then allow individuals of their choosing (through rentals, party weekends, etc.) to use those reservations. In fact, "guests" are mentioned nowhere in those VOA documents. I would assume the entire construct of guest certificates exists only in the program guidelines from the directory, which of course Wyndham reserves the right to change as it sees necessary, and I would assume if it's not spelled out in the directory (or the website, which I'm sure could be argued is now the ever-evolving current version of the directory), Wyndham can do what it wants in terms of guests on reservations with its points.

I was at Ocean Walk 2 years ago and saw buses of people getting off to check in... It was part of a travel group that does yearly groups to Multiple resorts... They were able to all (150 rooms ) get an oceanfront room, all in the north tower... While as an deeded owner had a side view...My room was very nice , though.. Talking to the guest, these rooms were booked well in advance and they were very happy to say they were guaranteed preferential treatment..

My point, Wyndham does have many ways of renting out rooms ..

 

[wjappraise]

Maybe I should go buy an aluminum foil (tin foil for my fellow Boomers) hat. But isn’t it clear that Wyndham uses EH to move its own holdings at a high price? When Clearwater first opened, the front desk man told me more than half the rooms were occupied by EH renters. And those rooms came from Wyndham directly.

Sales told me (I know you can’t believe sales) that Wyndham holds billions of annual points and uses EH to bolster their bottom line. And that’s why the “can’t use your points for commercial ventures” would never be legally enforceable, as Wyndham’s use of its points for rental purposes would easily be exposed if it ever came to court. And they would make a lot of bluster about the clause but never dare try to enforce it legally.

While “protecting the little owner” from the mega renter sounds galant, it’s simply not true. Wyndham is using all its resources to monopolize the rental market. I would love to be wrong as I’d like to have more access for our extended family ownership, but the facts lead me to other realities. Wyndham is the mafia folks.

Ok. I’ll take my hat off now.

Wes.