Wyndham limiting access by non-owners during most sought-after dates/locations

[paxsarah]

Even if it were "from your annual allotment," given the way Wyndham shifted away from points buckets (where it mattered which points were used "first") to a more straightforward accounting of how many points are allocated to each benefit and how many points have been used for each benefit regardless of order of booking, it wouldn't make much sense for it to matter whether you used your restriction-free guest reservations as one of your first two uses per year (if for example you're a non-VIP who received two for free), or later in the year. My guess is that it made sense to them that the smallest potential allotment of guest confirmations (2) was a reasonable number to allow for unaccompanied guests during restriction periods, and that what they probably meant was "as part of your annual allotment" and not "must be the first two used in a year."

As usual, they did a poor job of wording the "policy" because it isn't clear whether it's a calendar year or a use year limitation.

I agree that they simply should spell it out, but it also seems like the default assumption would be calendar year, because guest certificates are already allocated per calendar year, not use year.

 

[Wyndhamgirl]

How in the world does Clearwater not make this list, when its the hardest resort in the whole system to book?

I saw on the 2023 list Clearwater is listed for the entire year!

 

[Lisa P]

I saw on the 2023 list Clearwater is listed for the entire year!

Now that makes sense! It's pretty challenging to book year-round, especially weekends and full weeks.

 

[Sandi Bo]

Now that makes sense! It's pretty challenging to book year-round, especially weekends and full weeks.

I have to ask though, does it really?

There are very few rooms and it's really expensive, even with our 60% discount if we can catch a cancellation. I don't think it's a megarenters dream. Would be interesting to see statistics on how many guest confirmations versus owner checkins there are.

But makes owners happy to see the coveted Clearwater on the list.

 

[siesta]

I’ve been an owner for 12+ years. I am happy with this change and hope it remains for the foreseeable future. My guests (family and friends) usually travel with me, and if I gift weeks when I’m not going on the trip it’s not more than twice a year. I’ve never rented out a week. Now I don’t have to compete with megarenters for in demand times/locations.

 

[CO skier]

I’ve been an owner for 12+ years. I am happy with this change and hope it remains for the foreseeable future. My guests (family and friends) usually travel with me, and if I gift weeks when I’m not going on the trip it’s not more than twice a year. I’ve never rented out a week. Now I don’t have to compete with megarenters for in demand times/locations.

The "it's not us; Wyndham is the problem" renters in this Wyndham Vacation Forum are not going to like reading that.

 

[Melder]

I booked two reservations for the same dates at Bonnet Creek. One for our family and the other for brothers family. I'm confused by the statements on the website. Which is it? Am I safe since I'm traveling with my guests? Or am I at risk since I booked after October 20?

You can travel with your guests to these resorts during the dates listed below and may use two guest confirmations per year during the restricted dates when not travelling with your guests. Any guest reservations made after the dates listed below at the following resorts during the select peak travel periods will be subject to cancellation (including guests added to an existing reservation after those dates).

If you book a guest reservation after the dates listed below, you will be notified of the reservation cancellation via email.

The following resorts and peak travel time periods will have limited access by guests for reservations made after October 20, 2021:

 

[rickandcindy23]

Put your wife's name on one, your name on the other, and there will be no issue with guests.

 

[Mongoose]

You can travel with your guests to these resorts during the dates listed below and may use two guest confirmations per year during the restricted dates when not travelling with your guests. Any guest reservations made after the dates listed below at the following resorts during the select peak travel periods will be subject to cancellation (including guests added to an existing reservation after those dates).

Very poorly worded. I take it being you you can use the GC if you are present. But not if you are not present. To be safe, you should call.

 

[chapjim]

Very poorly worded. I take it being you you can use the GC if you are present. But not if you are not present. To be safe, you should call.

To be safe, you should call. (And hope whomever you speak to has a clue.)

 

[Mongoose]

To be safe, you should call. (And hope whomever you speak to has a clue.)

Not to mention wait on hold for a couple of hours.

 

[chapjim]

Not to mention wait on hold for a couple of hours.

That, too! Although truthfully, my hold times have been way less than that. I don't know if calling in on the PresRes line makes a difference. It might.

 

[Melder]

Put your wife's name on one, your name on the other, and there will be no issue with guests.

Sound advise. Thank you. I trust fellow TUGers over Wyndham Reps. I didn't want to wait on hold in hopes of receiving the "correct" answer.

 

[HitchHiker71]

Just a quick update that is worth sharing, note the change to the paragraph on the owner priority page as of today, Wyndham is now officially calling the two GCs that you're entitled to use without having an an overlapping owner based reservation "Guest Allowances."

Also, please note the list of resorts that are completely blocked out for all of 2023 has expanded:

 

[Sandi Bo]

Just a quick update that is worth sharing, note the change to the paragraph on the owner priority page as of today, Wyndham is now officially calling the two GCs that you're entitled to use without having an an overlapping owner based reservation "Guest Allowances."

View attachment 66521

Also, please note the list of resorts that are completely blocked out for all of 2023 has expanded:

View attachment 66522

Thanks for pointing that out. I am a fan of consistent (and meaningful) terminology. Hopefully this will lessen some confusion around this. And superhopefully - maybe someday we'll be able to see the number of guest allowances we have used or have left.

 

[HitchHiker71]

Thanks for pointing that out. I am a fan of consistent (and meaningful) terminology. Hopefully this will lessen some confusion around this. And superhopefully - maybe someday we'll be able to see the number of guest allowances we have used or have left.

I’m working with Wyndham to get the Guest Allowances published to the Owner Dashboard. Don’t have any ETA yet but it’s on the drawing board so to speak.


Sent from my iPhone using Tapatalk

 

[TheHolleys87]

Also, please note the list of resorts that are completely blocked out for all of 2023 has expanded:

We own two deeded weeks at Kona Coast (purchased by my parents when it was Shell) that have never been converted to Wyndham, although Wyndham now manages the resort and the personnel that process my reservation requests have wyn.com email addresses. Since our weeks are deeded, Wyndham can't impose any restrictions on our guest usage on those weeks, can they?

 

[Jan M.]

We own two deeded weeks at Kona Coast (purchased by my parents when it was Shell) that have never been converted to Wyndham, although Wyndham now manages the resort and the personnel that process my reservation requests have wyn.com email addresses. Since our weeks are deeded, Wyndham can't impose any restrictions on our guest usage on those weeks, can they?

Fixed weeks are a different kettle of fish as the saying goes. It's my understanding that the owner calls the resort to say who will be checking in for their fixed weeks if it's someone other than themselves. They don't need or use a guest confirmation with those weeks.

 

[TheHolleys87]

Fixed weeks are a different kettle of fish as the saying goes. It's my understanding that the owner calls the resort to say who will be checking in for their fixed weeks if it's someone other than themselves. They don't need or use a guest confirmation with those weeks.

Yes, that’s exactly right - I book our weeks via email 24 months in advance, then if we’re not using them, I email to change the name of the person checking in. Thanks for the reassurance that I don’t need to worry about Wyndham’s restrictions — for the first time, we rented out one of our 2023 weeks!