Just talked to the office. They are starting renovations on 6 units in phase 3. Pictures and info will be posted on EVs web page. She said they have people working on getting the info on the page by next week. Also working on getting RCI reinstated.
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RCI Suspended Eagle Village Tamiment
- Thread starter mcara00
- Start date
Hopefully this improves eagle village and rci situation I will not pay maintenance untill I see some improvement I got two letters from the collection company today . It seems getting information is like pulling teeth unless it's from there collection company
Not paying either. If they make improvements and ALL UNITS are in livable conditions and I get stuck paying two years of back maintenance fees, then so be it. But I need to see improvements and I need to not see terrible reviews on review sites. Someone said, you need to see it first hand to know if it really is that bad. Well unless all these people are using a computer program to make things look worse, it really is that bad.
TUG newsletter for this week has an article about many struggling small independent TS. One on Edisto Is (SC) had some sort of dissolution option in 2025 and voted to dissolve and sell early. I wonder what a vote to dissolve and sell at any price would look like for EV?
In my opinion only,this might be a good solution.Future maintenance fees increases along with possible special assessments will probably lead to more difficulties.
No one can predict the future but if a recession and higher unemployment occur later this year or in 2025 (looking increasingly likely this past week) MF compliance will certainly be an even bigger problem along with the financial viability of the recent business arrangement that EV’s survival seems to depend on. Doubly true if the BOD expects a large assessment to be paid by many owners. Not sure what their end game is. Survival of EV based only on a large number of owners paying a large assessment, even if RCI benefits return, seems pretty unrealistic.
I have to agree.
I hope that everything works out but I have my doubts.
Good points. I can't imagine an experienced business person would expect a windfall of profit in the first year. It can take a few years for a new business to turn a profit. I do think there is a lot of room at Eagle Village for an experienced business person to create efficient systems, improved budget allocations, employee incentives (earned comp time, status, profit sharing, etc) to encourage intrinsic motivation and encourage new benchmarks in service and performance. There are already successful business models out there that can be followed or referred to for ideas.
For the budget year 2024, it doesn't seem like a lot of the maintenance-related budget monies have been used yet, according to first-hand accounts reported in this blog. I'm sure the Oakes Group has investors, reserves, and lines of credit available that can be used to get one of the three phases repaired and ready for RCI reinstatement and new rental income.
Due to the law of diminishing returns, I do think it would be unwise to burden already frustrated remaining owners with additional cost. Some of us haven't owned the property long enough to receive much if any benefit at all from this property. It would seem to be in Eagle Village's best interest to maintain the current ownership maintenance fee income as a solid source of revenue of nearly a million dollars: 1,300 estimated current owners * $760 MF = $988,000. I would like to see new revenue streams come from wedding, event, direct rental income, daily pool and facilities rentals, memberships, local resident promotions and events, new leases, or whatever would work best for the property. It sounds like they are looking to phase out deeded ownership overtime anyway. From a marketing perspective, current owners are a select source of interested renters. Don't kick us while were down. It won't payoff in the long run.
Just an update for those of you associated with RCI, I inquired and received the following response:
Hello,
Thank you for contacting RCI.
The resort is still under suspension until all request have been acknowledged and addressed. There still is no estimated date for reversal of the suspension.
I apologize for the frustration and any inconvenience this may cause. Please let us know if we can be of further assistance.
Hello,
Thank you for contacting RCI.
The resort is still under suspension until all request have been acknowledged and addressed. There still is no estimated date for reversal of the suspension.
I apologize for the frustration and any inconvenience this may cause. Please let us know if we can be of further assistance.
Thank you for sharing.
This is the type of professional response that all owners should be receiving on a frequent basis from Eagle Village.
Everyone check the Eagle Village Facebook page for an update, new management, Work as started.
Thank you for sharing this.
I see they are bidding out for contractors. I hope they have experience in selecting contractors. Some contractors can be so corrupt. They can make false promises, sign a deal, then subcontract out cheap, inexperienced labor to do the job with minimal supervision. They find backend ways to double or triple their initial "estimates" when they open a wall and say, "we never expected this, were going to have to do a change order." then they write a recurring sequence of wildly expensive new contracts during the whole process with the same excuses to get more money. It can be a money pit if contractor selection and ongoing management of them isn't done carefully. Hopefully, they'll be on top of this potential major capital expense.New social media pages started as well. Web/Insta/Tik/Youtube
Home
www.eaglevillageresort.com
The question is what is cost for each owner? and is it going to be worth it? What/When/If RCI reinstatement will happen. Guess we still have to wait for the plan and costs.
LisaC
Guest
- Joined
- Oct 18, 2023
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- 61
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- Resorts Owned
- Eagle Village at Tamiment
Were they super expensive?
Or they are friends and family of people in charge getting sweetheart contracts
Hopefully not.
Interesting. I visited the FB page and watched the videoNew social media pages started as well. Web/Insta/Tik/Youtube
Home
www.eaglevillageresort.com
The question is what is cost for each owner? and is it going to be worth it? What/When/If RCI reinstatement will happen. Guess we still have to wait for the plan and costs.
I have two concerns/questions:
1.When they state “new management” are the same office staff and manager still employed?
2.As previous posts have mentioned,will the maintenance fees remain the same and are special assessments in the future?
(It might be too early for answers regarding questions concerning the financial issues however, they are definitely an important factor. )
Great points.
1. It sounds like they have a new management team, based upon what they're saying their Facebook post, pasted below.
This is just conjecture, but they're probably going to use the divide and conquer method so that each manager is in charge of a different aspect of the site based upon their skills, interests, and experience. For example, they might have a customer satisfaction manager, a building and grounds manager, a general manager, a social media manager, a housekeeping manager, etc. Some managers may have to take on multiple roles.
It seems like they will be integrating some of the existing staff into their employee structure, according to their latest Facebook post.
2. The q&a on their Facebook account appears to have the most nuanced answers. They seem to be primarily focusing on what they can do to keep the property open and continuing to produce income, then they're going to look at the budget and can get back to owners on how the new changes will affect us.
They seem to be answering questions on their latest Facebook post as best as they can for now while they're setting up their organizational structures and systems.
Below is their August 9th, 2024 referenced post:
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
"
Exciting New Beginnings at Eagle Village Resort!We’re thrilled to share some transformative news that marks a new chapter in the story of our beloved resort! We understand that recent times have been challenging, and we sincerely appreciate your patience and understanding as we navigated through a period of uncertainty and limited resources.
Over the past two decades, and more specifically in recent years, Eagle Village Resort has faced difficulties due to dwindling ownership and funds, leading to a period of disrepair for our properties and grounds. We are deeply grateful for your continued support and patience during these times, and we want to thank you for standing by us.
Exciting News: New Management and Renovations!Eagle Village Resort is now under new management as of July 2024! This change marks the beginning of a rejuvenation process that will restore our resort to its former glory and beyond.
Our new management team has already initiated property cleanup efforts around the resort and the entry road. Watch the first installment of the progress video here.
We are currently preparing detailed budgets and receiving contractor bids for renovations. Our team is committed to enhancing every aspect of our properties and grounds, ensuring that your experience at Eagle Village Resort will exceed your expectations. During this approximately two-year renovation phase, please bear with us as we diligently work to improve our facilities. We will remain open throughout the renovations, and while you might notice some temporary mess, we assure you that the end result will be well worth it.
Improved Communication and Management SystemsIn the coming weeks and months, we will transition to a new communication and customer/owner relationship management system to facilitate regular and efficient communication with you. Over the next month, we will also be updating our phone system. In addition, our new website will go through several updates, much like our physical property, and will eventually introduce modern online owner profiles, direct bookings, and more.
Please understand that the resort phones have been overwhelmed with questions recently. We request your continued patience as we set up the new system, transition the current staff, and integrate the new management team.
Ownership Transfers and AssistanceSome owners have expressed interest in leaving the ownership group. While we hope everyone will stay with us through the renovation process, we understand that some may have questions about completing timeshare ownership transfers to family, friends, or through private sales. For assistance with estate or divorce matters, name changes, and removing/adding names to timeshare ownership, or transferring your deed back to the owners association or the new management company, the new management company suggests you contact Resale Closings. ResaleClosings can be reached at (610) 863-1581 or Frank@ResaleClosings.com.
Thank you once again for being part of our community. Here’s to new beginnings and an exciting future ahead!
Warm regards,
The Eagle Village Resort Team"
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I spoke with Jennifer at Resale Closing, LLC in May to get my sons names off one of my deeds. They are a real-estate firm outside Stroudsburg. They have been in business 10 years. I checked up on them on BBB. She said they have been doing deedbacks, title transfers etc for EV since the other lawyer who had been doing it retired. She charged 265.00 to take the names off, notify EV and record the new deed. She said for deed backs to the POA, it is closer 2600.00, which is industry standard. When you deed back, POAs always ask for compensation to try to cover lost MF s for a couple of years. Their fee is still 265.00 regardless. It's the best thing to do. No lawyer middleman telling you he will get you out of your timeshare, and then charging you an additional fee to simply contact this firm and do the exact same thing. Resale Closing is not one of those exit companies. It is a closing firm. 2600 may sound high, but 2 years of MFs and a possible assessment would cost the same. But at least you would be done.
callwill
TUG Member
If it were me, i think i would start by offering a deed back in lieu of foreclosure, then not accept any phone calls from them.
That’s pretty much where I am on this. I am not receiving any compensation from EV for the RCI points I am not getting this year and possibly next year too. I think RCI would be nuts to fully reinstate EV next year if all they have is a handful of renovated units. (Just fyi - I tried the feedback in lieu of a threat of foreclosure or simply having the deed tied up in my estate where they can’t do anything with it - no response from EV.)
I think they are readily taking back deeds. It's all through Resale Closings. You don't even have to contact EV and ask. The company contacts Sara Davidison, informs her and then sends her the records. Nia in the office says she has seen the paperwork and checks being recorded. Try calling the number
It was easy, simple and done in 2 weeks. Of course you MFs will have to be paid prior to a deedback. I think this is a way to circumvent Concord. Which would be fun to do , of course...
It was easy, simple and done in 2 weeks. Of course you MFs will have to be paid prior to a deedback. I think this is a way to circumvent Concord. Which would be fun to do , of course...