• The TUGBBS forums are completely free and open to the public and exist as the absolute best place for owners to get help and advice about their timeshares for more than 30 years!

    Join Tens of Thousands of other Owners just like you here to get any and all Timeshare questions answered 24 hours a day!
  • TUG started 31 years ago in October 1993 as a group of regular Timeshare owners just like you!

    Read about our 31st anniversary: Happy 31st Birthday TUG!
  • TUG has a YouTube Channel to produce weekly short informative videos on popular Timeshare topics!

    Free memberships for every 50 subscribers!

    Visit TUG on Youtube!
  • TUG has now saved timeshare owners more than $24,000,000 dollars just by finding us in time to rescind a new Timeshare purchase! A truly incredible milestone!

    Read more here: TUG saves owners more than $24 Million dollars
  • Sign up to get the TUG Newsletter for free!

    Tens of thousands of subscribing owners! A weekly recap of the best Timeshare resort reviews and the most popular topics discussed by owners!
  • Our official "end my sales presentation early" T-shirts are available again! Also come with the option for a free membership extension with purchase to offset the cost!

    All T-shirt options here!
  • A few of the most common links here on the forums for newbies and guests!

Arriving Guest Information [merged]

I have owned Marriott weeks since 1998 and points since 2010 and took updates at least yearly until Mar 2020. Throughout this time sales (even at senior levels) encouraged rentals as a means to offset maintenance fees and justify additional ownership. In fact, associates promote RedWeek and VacationCandy (Salt Lake City) even now, but only for now. These guest registration detail coordinates were required for the past year but you had to ask for Bonvoy info to be removed. The form was introduced in April'23 as part of the Abound change. I was bothered by two clauses "Should MVCI be unable to verify the Guest information prior to arrival, the Guest will not be allowed to check-in" and "I certify that this reservation is not for any commercial purpose and release Exchange Company and its affiliates from any and all liability relating to or arising from such reservation cancellation". Marriott's back-office took 32 days to clarify this as "Renting out ownership reservations either on your owner or through third party rental sites like Vacation Candy is against the program rules, it is now being enforced and this activity will be monitored."

In Feb, I used the owner services desk for a name change, with coord details, and confirmation was issued to me, in April I used the Bonvoy online name change for another res. and it appeared fine. In May I was told by owner services that neither were recognized, which turned out to be wrong. Bonvoy online change was deleted. With the new form, I do not get a name change confirmation because I confirmed the new name and certified their coordinates therefore only they are informed. Both the Feb and Apr confirmations with the old and new processes are valid because a supervisor confirmed an authorized Salt Lake associate's ID was on file.

It seems near-term rentals by any means are being approved and I asked the MVWOwnerServicesSupervisor If they could add a hyperlink to the commercial clause to provide in a positive way what we as owners are allowed to do under these new rules for rental because there is a communication gap with the Associates understanding and what we have been told by Sales.
 
You can now edit the Primary Guest on the reservation summary (last page of reservation process). I think it just changed today, I made a reservation yesterday and didn’t notice that option...only the additional guest option that’s been there for a few weeks. To me, this seems like a good sign and another indication that they are only trying to target those who are making speculative reservations.
 
igopogo said:
You can now edit the Primary Guest on the reservation summary (last page of reservation process). I think it just changed today, I made a reservation yesterday and didn’t notice that option...only the additional guest option that’s been there for a few weeks. To me, this seems like a good sign and another indication that they are only trying to target those who are making speculative reservations.
Click to expand...
That function has been there all along when making a points resy.
 
I just received a new "Guest of Owner Policy." It provides very clear paramaters for when an Owner must register their guests, e.g. guest arriving before Owner, or guest occupying villa in lieu of ownet.

All modifications to an owner occupy reservation must be made at least 30 days prior to check-in.

I will post the email later on.
 
Here's the email message from MVC, today: My suspicion is that this is an attempt to curtail the For Rent by Owner business, in particular, rentals inside of 30 days of arrival/check-in, which is an OFFENSIVE MOVE, in my opinion, by MVC, as if we encounter some trouble/difficulty taking a vacation, e.g. ill/injured houeshold member, last minute demand/diversion at work, some other "last minute/ruin your vacation phenomenon", that is often inside of the 30 day window, the very window where/when MVC now prohibits you from adding a name/replacing your name on a reservation.

Imagine, MVC/MVW markets to Marriott International's most loyal guests, then, they are licensed by Marriott International, to "burn that relationship/longstanding brand loyalty, with//by moves such as this one.

​
Ensuring Your Enjoyment



​
Our number one priority is ensuring that our Owners fully enjoy and use their vacation ownership. We also want any guests to enjoy memorable experiences. Because of this, we’re updating our policy on identifying arriving and/or unaccompanied guests.

What is the policy?
Per the Abound by Marriott Vacations Exchange Procedures, if a guest is utilizing an Owner’s reservation, the Owner must provide the guest’s specific and accurate information no less than 30 days prior to the check-in date.

Why are we doing this?
First, this policy will help to prevent misuse of the reservation process and therefore improve Owner access to the inventory. Second, it streamlines the check-in process and villa assignment procedures for all to help ensure Owner and Guest satisfaction.

Who is required to provide identifying information?
If a friend or family member is staying with you, in your villa or similar accommodation, you don’t need to add their names to your reservation or provide the Guest of Owner form unless they will be checking in before you. The Guest of Owner form is only required for guests who are staying in an Owner’s villa without the Owner present, or who are arriving before the Owner.

How do I update my reservation with the guest’s name?
View your upcoming reservations on your Owner website, click on the "Change Arriving Guest Information" link, and fill out the form. Please be aware if you don’t have any upcoming reservations, you will not see the link to the Guest of Owner form.
 
Last edited:
WBP said:
I just received a new "Guest of Owner Policy." It provides very clear paramaters for when an Owner must register their guests, e.g. guest arriving before Owner, or guest occupying villa in lieu of ownet.

All modifications to an owner occupy reservation must be made at least 30 days prior to check-in.

I will post the email later on.
Click to expand...
Nothing has come to us about this. I'll continue as in the past with calling owner services.

They certainly don't want a bunch of angry guests or owners or owner's children huddling around the check-in desk. This would be bad for the sales effort and that matters.
 
I got this email too. I fail to understand what they can do to enforce this.
 
I think the issue is more concerning with Destination Club Points as opposed to owned Weeks, i.e. folks using points to grab a juicy ski week (or juicy sun week) and then turning around and renting for high profit revenue (which denies a point owner from obtaining and using that week),

If you own a week and do that it is your prerogative as you're definitely entitled to booking a week during your ownership season. And if you want to rent it so be it.

I know this is an over simplification but this is how I see it. I'm sure everyone has their own opinion.





.
 
TheTimeTraveler said:
I think the issue is more concerning with Destination Club Points as opposed to owned Weeks, i.e. folks using points to grab a juicy ski week (or juicy sun week) and then turning around and renting for high profit revenue (which denies a point owner from obtaining and using that week),

If you own a week and do that it is your prerogative as you're definitely entitled to booking a week during your ownership season. And if you want to rent it so be it.

I know this is an over simplification but this is how I see it. I'm sure everyone has their own opinion.





.
Click to expand...

Please forgive me for this crazy post, sometimes my imagination gets ahead of me.

I think the incidence of making a juicy profit would be low. First, I suspect the person doing the deal would have to rent points from some desperate points owner at a pretty low price in relation to the maintenance fee. Second, this person would have to identify these juicy reservations quickly and grab them. Seems to be a pretty tall order from my experience in getting my reservations as even a Chairman's club member at 13 months. We all know the trust is already starved for good weeks - if you don't know that try to get points reservations for high demand times. It's really bad and has worsened over the last few years as the famine has intensified.

I do not actually think there would be much money coming from these supposed deals - who would want a scruffy business like that? Perhaps a former...........

MVC could dry up the distressed points supply by offering to rent at say $.50 to $.60 per point maybe only for "points acquired directly from them. Wouldn't that be better than antagonizing the entire point owner population.

Only my view .......
 
Last edited:
I thought all that was required when renting out was a change to the Guest name/contact on Bonvoy. (Weeks owner here). MVC has to be notified separately?
 
Funny thing here.... I got the above form in the weeks transaction history. Although I can very easily at this very moment edit a reservation in my Marriott Bonvoy account.

They are still playing catch up. Although currently Marriott is not at the moment enforcing this for weeks reservations the option is available. I suspect they will change that loophole soon.

1685756765908.png


I might also add that at this moment I am transacting with another tugger on a points reservation. So that makes us an example of how this process will pan out for a points reservation.

I will share the results when done :) .

Honestly I am ambivalent about this decision. At the end of the day it may seem like a PITA and a bit intrusive. It may prove to be a good thing. However I reserve the right to be incorrect.

What do you all think?
 
I got the email regarding the new policy today. I have a reservation that a friend will use in two weeks and I had already added him to the reservation when I made it. The email implies that the policy will take place immediately but doesn't mention what happens to current reservations if no form was completed. Since it may take 30 days to process the form, I'm assuming that there will be no problem with him checking in. I will monitor the situation and hope there isn't a problem. As with everything else, MVC is not at all clear with their communications.
 
Hmm...I have two reservations where guests are arriving (within the next 30 days); I do not see the link on the website. I know the Tuggers out there who are more savvy than I am and can direct me to where the link would be seen. I have already changed the name of the guest in the system - so maybe MVC already has the information and therefore isn't showing me a link.

This to me is definitely MVC trying to crack down on owners renting out weeks; Redweek's "Verified and Protected" listing are taken down 2 weeks prior to check-in, so Redweek has sufficient time to actually Verify - so, I would interpret this new policy that would mean Redweek's would have to make the cut-off somethink like 5 or 6 weeks prior to check-in (30 days MVC policy + 2 weeks prior for Redweek). I have to imagine Redweek is not gong to be happy with this change, since MVC rentals is a big part of their business.
 
curitiba_tapley said:
Hmm...I have two reservations where guests are arriving (within the next 30 days); I do not see the link on the website. I know the Tuggers out there who are more savvy than I am and can direct me to where the link would be seen. I have already changed the name of the guest in the system - so maybe MVC already has the information and therefore isn't showing me a link.

This to me is definitely MVC trying to crack down on owners renting out weeks; Redweek's "Verified and Protected" listing are taken down 2 weeks prior to check-in, so Redweek has sufficient time to actually Verify - so, I would interpret this new policy that would mean Redweek's would have to make the cut-off somethink like 5 or 6 weeks prior to check-in (30 days MVC policy + 2 weeks prior for Redweek). I have to imagine Redweek is not gong to be happy with this change, since MVC rentals is a big part of their business.
Click to expand...
@curitiba_tapley
Did you make the reservations with weeks? or Points?
 
Points
 
Superchief said:
I got the email regarding the new policy today. I have a reservation that a friend will use in two weeks and I had already added him to the reservation when I made it. The email implies that the policy will take place immediately but doesn't mention what happens to current reservations if no form was completed. Since it may take 30 days to process the form, I'm assuming that there will be no problem with him checking in. I will monitor the situation and hope there isn't a problem. As with everything else, MVC is not at all clear with their communications.
Click to expand...
@Superchief Did you make the reservation with points?
 
tugbbs.com

Arriving Guest Information [merged]

Perhaps it's been there for awhile, and perhaps reported here and I missed it, but I was looking at my ressys yesterday, and I am pretty sure it was not there then.... But now when I go to my week ressy listings on MVC website, at the top right of the listings, there is a link which says...
tugbbs.com tugbbs.com
 
billymach4 said:
Funny thing here.... I got the above form in the weeks transaction history. Although I can very easily at this very moment edit a reservation in my Marriott Bonvoy account.

They are still playing catch up. Although currently Marriott is not at the moment enforcing this for weeks reservations the option is available. I suspect they will change that loophole soon.

View attachment 77476

I might also add that at this moment I am transacting with another tugger on a points reservation. So that makes us an example of how this process will pan out for a points reservation.

I will share the results when done :) .

Honestly I am ambivalent about this decision. At the end of the day it may seem like a PITA and a bit intrusive. It may prove to be a good thing. However I reserve the right to be incorrect.

What do you all think?
Click to expand...
I was looking to read where this only applies to points reservations, but I cant find it. Could you direct me to where that is stated? Is it implied by Abound exchange procedures mentioned in the announcement?
 
Last edited:
You must log in or register to reply here.
Top