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Wyndham limiting access by non-owners during most sought-after dates/locations

Rolltydr

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Can anyone confirm this? I've been holding reservations for October and November
since 2 months ago. They're still there, and no email from Wyndham.
I have a reservation for a week in May and I haven’t seen anything about LaBelle being closed. I will be calling today to check.
 

Rolltydr

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This was discussed on facebook last week. It's my understanding that they will be open but not accepting new reservations because of renovations.
The Wyndham website shows renovations starting May 4th and most amenities will be closed but says nothing about the timeshare being closed or not accepting reservations.
 

AtlasRse

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I've done some due diligence to look at ALL the Resorts listed during the Independence Day block out period to see what EXTRA HOLIDAYS has in terms of availability during those dates....

ANSWER: .... NO AVAILABILITY at all.

Independence Day (June 25 – July 9)
  • Club Wyndham Bonnet Creek
  • Club Wyndham Skyline Tower
  • Club Wyndham Midtown 45
  • Club Wyndham Desert Blue
  • Club Wyndham Austin
  • Club Wyndham Riverside Suites
  • Club Wyndham La Cascada
  • Club Wyndham Park City
Is Wyndham blocking out Owners who conduct some renting to satisfy their own thirst for revenue by forcing non-owners to utilize Extra Holidays? .... Doesn't look that way

So what does this mean for Owners? .... Well it could mean that this gives Owners a better shot at getting an opportunity they might not otherwise have in getting a reservation during a peak holiday .... MOST Owners pushed a boatload of their Points into 2021 from last year and we all know they can't push those Points any further out ....

So perhaps, just perhaps, despite the conspiracy theorists, Wyndham has done this in support of their Owners after a dreadful 2020 year of very limited travel and use of our Points.

As for many of the Resale Owners and Renters, this may just be a bump in the road for you ... Time will tell if that bump turns into a true road block
 

troy12n

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The Wyndham website shows renovations starting May 4th and most amenities will be closed but says nothing about the timeshare being closed or not accepting reservations.

If you try to book on the website, it shows zero availability from April through January 2022 though... it might not explicitly say that they are not taking new reservations, but they are indeed not. It's apparent they may be honoring what are already on the books. I actually tried to book there on Monday and found this out myself. I wanted to book 4th of July week actually.

I think I might be hesitant to stay there even if I had a booking during this time to be honest with you. It's going to be noisy and dirty and no amenities. But who knows, maybe lower occupancy may have benefits.
 

Richelle

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At expense of profiteers? Haha you mean at expense of Wyndham. Wyndham owners that rent points probably bring more business to the program than Wyndham owners who don’t. Not sure how it’s one owner’s problem that the other owner can’t plan accordingly or that they got into something that they don’t know how to use properly, or they don’t want to spend time researching about it, which you can tell by the amount of very simple questions seen posted here that can be answered by reading and researching more. Again, every owner has the same opportunity to plan and book their stay, the only difference is some people are smarter about it. What’s probably going to happen is savvy timeshare owners are going to look to other timeshare programs that don’t pull this socialist rules in limiting how owners can use their interest in a piece of REAL ESTATE they purchased. They’re are rights that come with owning real estate which by law should be honored. I believe they should be sued.


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You don’t know that renter would be more likely to buy then owners. It is very hard to sell something to someone that they don’t understand. It’s a lot easier to sell something to someone they already have experience with and are enjoying. So it’s entirely possible that existing owners, including VIPs, are an easier sell then renters. Especially since renters got their accommodations so cheap. VIPs has already proven they were willing to spend big money on the product. There is a higher likelihood that they will spend more. More likely then someone who choose to rent from someone else, rather then buy. If they are renting, that means they already decided they were not going to buy, or else they would buy resale. For one reason or another, they decided it wasn’t worth it to the to own, so renting is their preference. So how are they more likely to buy?

It’s not the profiteers fault that owners don’t understand the product and take the time to learn. It’s not the profiteers fault that the owner didn’t plan far enough out. I agree with you on both those points. However, it is partly the profiteers fault that some owners who do plan far out and understand the program, cannot get what they want. For every megarenter, there are at least 5-10 regular owners who want the same exact room at the same exact time. It’s true that those other 4-9 owners will still miss out, but at least it’s a paying owner that got the room. Not someone that just wants cheap accommodations and has no skin in the game. I’m not sorry a megarenter lost a reservation that probably nets them a lot of money. I’m not sorry a BUSINESS, whose bread and butter is prime reservations, is being hit hard by this. I do feel sorry for the family vacations that got ruined by this.


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Roger830

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If you try to book on the website, it shows zero availability from April through January 2022 though... it might not explicitly say that they are not taking new reservations, but they are indeed not. It's apparent they may be honoring what are already on the books. I actually tried to book there on Monday and found this out myself. I wanted to book 4th of July week actually.

I think I might be hesitant to stay there even if I had a booking during this time to be honest with you. It's going to be noisy and dirty and no amenities. But who knows, maybe lower occupancy may have benefits.

I booked Avenue Plaza last week for October after seeing La Belle Maison blocked out. It removed the decision of where to stay.

We stayed at Sea Gardens Ocean Plams 3 years ago on the 6th floor when they were renovating the 8,9,10th floors. We heard tapping well into the evening like tile being removed. We were there week 7 and were told that it was very noisy in January.
 

Lisa P

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1. Wyndham knows exactly how many guest certificates are issued for each resort and when. It could be targeting the resorts with the biggest percentage of renters. Or it could be targeting the resorts that have received the most complaints from its owners about booking availability.

2. Wyndham may be doing this as a PR campaign to extract some goodwill from its typical, non-renting owners...
Agree with this. ^^^

Wyndham owners that rent points probably bring more business to the program than Wyndham owners who don’t.
I believe the great majority of developer-sold points these days are actually sold to existing lower-points owners and not to the general public or non-owners (renters). IOW, salesweasels have much more success selling more points to owners than selling to potential first-time owners.
 

Lisa P

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I've done some due diligence to look at ALL the Resorts listed during the Independence Day block out period to see what EXTRA HOLIDAYS has in terms of availability during those dates....

ANSWER: .... NO AVAILABILITY at all.
Thank you, AtlasRse, for doing this and sharing the info. Interesting. Since Wyndham likes to sell via Owner Updates and they want to reduce rental competition for their Extra Holidays from the megarenters and the vast majority of owners are smaller points owners who want to use their points for their own family vacations and there's a bit of PR potential... I think this policy is, from a broad overview perspective, a win on several fronts. Frankly, I don't care whether Wyndham (corporate) benefits or now, but since there may be more people/owners who win than who lose, I see it as a positive. To me, this temporary policy is similar to Wyndham's policy of avoiding depositing prime holiday weeks at popular resorts to RCI... which prioritizes prime availability for more owners over exchangers.

So what does this mean for Owners? .... Well it could mean that this gives Owners a better shot at getting an opportunity they might not otherwise have in getting a reservation during a peak holiday
Personally, we do like to have mini-reunions for our family, booking multiple concurrent units, once every 1-2 years. So we'll avoid these dates at these resorts for those trips. There are so many other resort options and dates that it won't be an issue for us... as long as we know with plenty of advance notice. Wyndham really didn't give everyone enough lead time for this summer's group vacation planners, IMO.
 
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Rolltydr

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If you try to book on the website, it shows zero availability from April through January 2022 though... it might not explicitly say that they are not taking new reservations, but they are indeed not. It's apparent they may be honoring what are already on the books. I actually tried to book there on Monday and found this out myself. I wanted to book 4th of July week actually.

I think I might be hesitant to stay there even if I had a booking during this time to be honest with you. It's going to be noisy and dirty and no amenities. But who knows, maybe lower occupancy may have benefits.
I don’t find it unusual that La Belle doesn’t have any availability less than 4 months out from a major holiday, especially even if they didn’t have reduced units due to renovation. They can’t book rooms they don’t have. I also don’t find it unusual that they’re booked for the remainder of the year. A couple of those reservations are mine. As others have noted, people are using points they had to move from last year and NOLA is one of the favored destinations.
 

Richelle

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There are so many other resort options and dates that it won't be an issue for us... as long as we know with plenty of advance notice. Wyndham really didn't give everyone enough lead time for this summer's group vacation planners, IMO.

I agree they could have given more notice. Maybe it was to keep people from adding guest certificates to existing rental reservations last minute. I wonder how many megarenters, already have people who rented those reservations but didn’t add them yet because they do refunds? It would make sense to wait until after the refund period has past, to apply the GC otherwise you could end up losing that GC. If I was a mega renter that did that, and I was given notice, I would add the guest certificates ASAP. Better to lose $100 then $1,000 because you had to cancel their reservation and refund the money. So now that they had no notice, they have to cancel, which frees up rooms. If they had advance notice, they wouldn’t have to cancel and the owner still wouldn’t get that room. Hopefully that makes sense?


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Sandi Bo

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Has anyone heard when the reservations will be cancelled? Immediately upon addition of the guest certificate, or are we at risk of having it cancelled until checkin day?

I just want to know the rules. Today's game with 3 year old grand-daughter was Slap Jack, became Slap Jack King, became Slap Jack Queen King. But she didn't tell me til after she slapped the Queen. Hard to keep up some days.
 

louisianab

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The Wyndham website shows renovations starting May 4th and most amenities will be closed but says nothing about the timeshare being closed or not accepting reservations.
I would recommend everyone with reservations call, we stayed there a few years ago and when we arrived, the desk was like "Are you at Avenue Plaza after XX day? " And we had no idea but they were closing for renovation and had not done anything with our reservation. They did move us, but it was disappointing.
 

troy12n

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I don’t find it unusual that La Belle doesn’t have any availability less than 4 months out from a major holiday, especially even if they didn’t have reduced units due to renovation. They can’t book rooms they don’t have. I also don’t find it unusual that they’re booked for the remainder of the year. A couple of those reservations are mine. As others have noted, people are using points they had to move from last year and NOLA is one of the favored destinations.


I can think of no resorts where I have looked and found zero, completely zero, availability for months on end. With the exception of those "associate resorts" like the one in Charleston, and a couple non-wyndham resorts we can book. I've been to La Belle and never seen the ability to not book at all, for 10 straight months. I've seen resorts where there may be maybe 1-2 non-contiguous days of availability in a month, but never zero, zip, nada for 10 straight months. That tells me it's closed to (new) bookings. I also really don't see the need to argue about this.
 

Richelle

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Has anyone heard when the reservations will be cancelled? Immediately upon addition of the guest certificate, or are we at risk of having it cancelled until checkin day?

I just want to know the rules. Today's game with 3 year old grand-daughter was Slap Jack, became Slap Jack King, became Slap Jack Queen King. But she didn't tell me til after she slapped the Queen. Hard to keep up some days.

They said if you already have a guest certificate on a reservation prior to today, it will be honored. If you try adding a guest certificate now, it will get canceled. Obviously only for specific resorts for specific dates.

Sorry, I keep having to parrot that last line On Facebook because people are not reading the announcement, or didn’t comprehend it, and didn’t realize it didn’t apply to them. They are getting mad and telling anyone who listens that their vacation is ruined. So they tell 10 people who freak out and they tell 10 more people. I wish they would read the stupid announcement on the website.


Oh and tell your grand daughter “cheater cheater, pumpkin eater”.


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Sandi Bo

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They said if you already have a guest certificate on a reservation prior to today, it will be honored. If you try adding a guest certificate now, it will get canceled. Obviously only for specific resorts for specific dates.

Sorry, I keep having to parrot that last line On Facebook because people are not reading the announcement, or didn’t comprehend it, and didn’t realize it didn’t apply to them. They are getting mad and telling anyone who listens that their vacation is ruined. So they tell 10 people who freak out and they tell 10 more people. I wish they would read the stupid announcement on the website.


Oh and tell your grand daughter “cheater cheater, pumpkin eater”.


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So...where I'm getting stuck is the word SUBJECT ('All existing guest reservations on the books will be honored. Any guest reservations made after March 15, 2021, at the resorts listed below during the select peak travel periods will be subject to cancellation).
Does that mean 100% certain they will cancel, will it happen as soon as I add a guest or are some possibly going to be honored? I just want to be crystal clear how this will be implemented.

And, I don't want to make anyone cry.
 

Rolltydr

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I also really don't see the need to argue about this.
Well, it’s because we apparently have different opinions and we both have the right to express them. But, nice try.
 

chapjim

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Has anyone heard when the reservations will be cancelled? Immediately upon addition of the guest certificate, or are we at risk of having it cancelled until checkin day?

I just want to know the rules. Today's game with 3 year old grand-daughter was Slap Jack, became Slap Jack King, became Slap Jack Queen King. But she didn't tell me til after she slapped the Queen. Hard to keep up some days.

Keep 'em guessing, Sandi, keep 'em guessing.
 

montygz

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So...where I'm getting stuck is the word SUBJECT ('All existing guest reservations on the books will be honored. Any guest reservations made after March 15, 2021, at the resorts listed below during the select peak travel periods will be subject to cancellation).
Does that mean 100% certain they will cancel, will it happen as soon as I add a guest or are some possibly going to be honored? I just want to be crystal clear how this will be implemented.

And, I don't want to make anyone cry.
I take it to mean that if a certain condition applies, in this case a reservation made after March 15, it will be canceled.

How will this work in practice? You would guess the computer system would just remove that option and put up some kind of warning note.

It also may only be a bit subjectively enforced. If some million-point owner calls up and gives a sob story about needing a guest reservation for his mother who is checking into WBC tomorrow, will they not add it? Failing to do so would be bad PR.

On the other hand, if power renter calls up and needs 25 guest reservations for their WBC Fourth of July ebay listings, it probably won't fly.
 

dgalati

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I take it to mean that if a certain condition applies, in this case a reservation made after March 15, it will be canceled.

How will this work in practice? You would guess the computer system would just remove that option and put up some kind of warning note.

It also may only be a bit subjectively enforced. If some million-point owner calls up and gives a sob story about needing a guest reservation for his mother who is checking into WBC tomorrow, will they not add it? Failing to do so would be bad PR.

On the other hand, if power renter calls up and needs 25 guest reservations for their WBC Fourth of July ebay listings, it probably won't fly.
Power renter LOL!
 

Sandi Bo

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I also have reservations in ocrober. I called the resort. No new reservations, but all booked reservations will be honored is what I was told.
Thanks. And October doesn't matter, right? I think that's what people are needlessly getting upset about. Only during the blackout dates.
 

Sandi Bo

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If you book at
Yup. I was just checking on the renovations, which are being confused with the restrictions.
:ROFLMAO: Renovations / reservations, tomatoes / tomatoes. Sorry, I was in the wrong sub-thread to this thread.
 

Sandi Bo

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I do remember hearing, maybe 5 years or so back, that repeat owners were their best customers. That is certainly the case for our account (they LOVED my Dad, no clue how many purchases, trade ups to lower maintenance fees, etc (yup deeded to CWA and back to deeds (deeds now at Ocean Walk, BC, and Alexandria to lower MFs :ponder: ). I digress..

If that is still true, and likely it is, what a great opportunity. If in fact they do get more owners on vacation during peak holiday times. Not only are they getting more owners, they are getting the less savvy ones, the ones who aren't so great at being online at opportune times, etc. Maybe they better staff up during these black out periods?
 

Richelle

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So...where I'm getting stuck is the word SUBJECT ('All existing guest reservations on the books will be honored. Any guest reservations made after March 15, 2021, at the resorts listed below during the select peak travel periods will be subject to cancellation).
Does that mean 100% certain they will cancel, will it happen as soon as I add a guest or are some possibly going to be honored? I just want to be crystal clear how this will be implemented.

And, I don't want to make anyone cry.

There was a line in parentheses at the end of what you were quoting.

Any guest reservations made after March 15, 2021, at the resorts listed below during the select peak travel periods will be subject to cancellation (including guests added to an existing reservation after March 15)

Hopefully it answers your question. It goes on to say:

If you book a guest reservation after March 15, you’ll be notified of the reservation cancellation via email. All points, housekeeping credits, reservations transactions, and guest confirmations will be returned within 5-7 business days of the cancellation.


I did not get the email, so maybe the wording is different on it. I’m getting this from the announcement on the webpage.



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