I can't tell you how blessed I am to have found this site. My wife and I just left Holiday Inn's Smoky Mountain Resort where we got a 4 day 3 night stay in there resort after paying $249. Friday 3/9/18, we went to the "2 hour" presentation that turned into 7 HOURS!!! We both went in with the intentions to not buy anything, get our $200 refund and $100 rebate certificate,and leave...BUT after they presented and sold the luxury, vacations once a year and savings, ability to pass down to your kids, etc....we fell into the trap and bought the timeshare. As soon as we left the office, we both felt like we made a TERRIBLE mistake but didn't know how we could get out. We were about to just suck it up and deal with it, but something inside of us told us to keep researching.
Quickly that night, we read through all of our legal documents searching for a way out (which they gave us as a CD-ROM) and found the section where you would not be penalized or obligated to the purchase agreement if you rescind within the rescission period (our was 10 days). We immediately typed up the rescission letter that night, signed it, and sent it in the mail along with a copy of the purchase agreement, and all of the materials (member book, handouts, and legal documents).
We sent everything back in a flat book to hold all the material (the Rescission letter on top, followed by a copy of the purchase agreement to verify the contract number, followed by all the material we received) through certified mail. It's expected to arrive on Monday 3/12. In the letter, we requested a full refund and that our intent is to to cancel the contract.
Is this all we needed to do?
Thanks Jim. I will send the letter with paperwork documents (purchase agreement, loan docs etc..) they provided to us.
I will let you know status of my cancellation. I hope all goes well. Thanks again.
The address must (legally) be in the package of paperwork they gave you -usually near the page that you & the sales person signed (near the back/bottom of the pile?). Look very carefully page by page. Please follow the rescind instructions exactly and do not go back to the sales office or talk to them on the phone.Hello what address did you send it to. I cannot find the address to send the letter to. I got a timeshare 4 days ago at holiday inn orange lake resort in Kissimmee Florida. Thanks
Congratulations on finding TUG in time, and thanks for letting us know! Now stick around and learn all you can about how to get the most from timeshares, and a lot of other cool stuff!We are so happy we found this site, we will continue to get smart and figure out which vacation club works best for us. Thank you TUG.
Tug Admin,Congrats on finding us in time!
we are up over 9.2 million dollars in savings for owners who rescinded!
What return address did you use for the rescind letter?We just went through this too. I NEVER thought I could be talked into signing on the line for a timeshare! The salesman was SO good. He played to the fact that we use hotels a lot for our kid's hockey tournaments and made it seem like we'd be able to make those weekends a lot cheaper (if not "free" with our points) AS WELL AS be able to take a week vacation yearly for less than we do now. Upon further research, that all seemed very unlikely.
Thankfully we found multiple sites, including this one, to help us rescind. I found where it said we could in the contract although it was never mentioned, even when we signed the sheet with the rescind information on it. The form we signed was described to us as a list of documents we would get, and our brains were so over filled with other information that we couldn't really process everything any more.
We finally figured it all out between visits to Universal and Disney World with the kids and wrote a rescission letter on my phone. We printed it at one of the Disney hotel's business centers (we had left Orange Lake by now), signed it, made a copy, and were able to find a post office to send it certified mail by the 5th day after signing. I've checked that we did everything we needed to, included everything we needed to, have the contract number correct, have their address correct, our address correct etc. etc. about 15,000 times because I too am nervous that we will get tripped up by some little detail. We still have a few days left before our rescind time period runs out and I can't help but feel like I should talk to an attorney to be sure we'll get out of this!!!
What return address did you use? Is it the 9271 S. John Young Pkwy, Orlando, FL 32819?My wife and I went through a presentation at Orange Lake Resort in Kissimmee FL on 6 March and bought a package of 70K points for $13,400. A part of us was already questioning if we we're doing the right thing at the signing so much so that my wife actually asked if there was a certain amount of time that we could change our mind, we were told yes 10 days. Although we we're enjoying our vacation by the 8th of March we had made up our mind that we definitely wanted to rescind, so I started with scouring the contract and found a little blurb in there about the 10 day cancellation period however it didn't say how to cancel and I'm assuming this was intentional so that you would have to contact them to find out how thus giving them an opportunity to resale you. I went to trusty google and stumbled upon this site followed the instructions on how to rescind and before we boarded our flight on 11 March to come back home we sent our certified letter before even leaving Kissimmee. They received our certified letter along with all their books and CD rom on 13 March, we also received a call from them that day which we did not answer and on yesterday we received a letter in the mail from them that basically said they we're happy to have had us at their resort and attend their presentation and they regretted that we'd chosen not to keep our package, they hoped that we would choose to visit them in the future. The second page of the letter was a receipt for our deposit which they had refunded to our credit card on 14 March for our deposit. We are so happy we found this site, we will continue to get smart and figure out which vacation club works best for us. Thank you TUG.
If your contract shows this as the business office address, it will do. The contract is required to show the address, but they don't have to make it obvious.What return address did you use? Is it the 9271 S. John Young Pkwy, Orlando, FL 32819?
Thank you for the advice, Jim. I will send it to both addresses to be safe.If your contract shows this as the business office address, it will do. The contract is required to show the address, but they don't have to make it obvious.
Good luck, better to send it to a resort address and have it re-routed than delay beyond the allowable rescission period.
P.S. the person you quoted and queried hasn't been non TUG since March. Unlikely they'll answer.
Thank you for the advice, Jim. I will send it to both addresses to be safe.
This is the best forum ever! Thank you TimeTraveler and every member here. I just sent all my required documents and made sure we both signed and dated our rescind letter. It’s just the matter of waiting for the final say on their part.Be sure to send it within the allowed timeframe in order to protect you right to rescind. ALSO, be sure that both you and your spouse sign the rescission if you both signed the initial purchase contract.
Send it via USPS Certified Mail, and retain the copy of the Postmarked Certified Receipt which proves the date that you mailed it.
Be patient; it may take up to 45 days for refund or cancellation.
Smart move on your part and welcome to TUG. Do consider becoming a member.