owners.marriottvacationclub.com CURRENT IT ISSUES [MERGED]

[BigDawgTUG]

Site is working mostly well for me using Chrome browser, but now blocking log in using Edge browser. Strange.

 

[kyaustin]

It's not working for me, using Safari.

Not working on Chrome for me either, just get the internet error page I've been seeing for the last several days.

 

[dioxide45]

Lots of discussion happening here;

owners.marriottvacationclub.com CURRENT IT ISSUES [MERGED]

I am impatiently waiting for the update to be complete. I tried using my developer skills to get passed the modal message with no luck - just got an error message! :crash::unsure:

tugbbs.com

 

[BigDawgTUG]

Spoke too soon! Now blocked using Chrome as well. Back to the waiting game!

 

[alchook]

Yes, the website is still down.

Apparently, one of Marriott's floppy drives is having issues, and with the current labor shortages they are having trouble recruiting engineers experienced in MS-DOS.

 

[m61376]

oops- sorry- I looked through the recent posts but never thought to look up at the stickies. Didn't mean to create a duplicate thread.New computer and had been wondering why the loading was so slow over the past week and then it wasn't working at all so wanted to make sure it wasn't on my end.

 

[emeryjre]

OK my personal grace period and sympathy for MVC and their upgrade is officially over. (Not that I have any authority to influence anyone's opinion except my own!)

Calling this a Corporate Blunder!

Another convert to the difficulty of living up to the statement in the original merger press release. "We expect to achieve cost saving and efficiency improvements by combining the IT functions and integrating software needs". Every merger in the last 20 years has this statement. Some have worked, most have been a slow moving train wreck.

 

[kyaustin]

It's OK, I see that Marriott has all of our reservations backed up...

 

[td2022]

Worked for me briefly about an hour ago to check past reservations, points balance and availability for a few upcoming stays but now it's back to the same repeated error popup when attempting to login. Using chrome and clearing my cookies before each attempt but still back to the state it was in the past two days. Sigh...

 

[jwalk03]

Worked for me briefly about an hour ago to check past reservations, points balance and availability for a few upcoming stays but now it's back to the same repeated error popup when attempting to login. Using chrome and clearing my cookies before each attempt but still back to the state it was in the past two days. Sigh...

I had the same experience I finally got in for like 5 minutes and then it kicked me out and back to the error messages again. This is ridiculous. I tweeted at their official Twitter handle complaining and got a response back apologizing and to contact Owner Services to assist with account needs; but no answer about when we might see a resolution to this train wreck!!

 

[sox21]

I think the outage estimate was a misprint. 15 hour outage should have read 15 days. Who are they kidding with their estimates? We've all seen how horrible the MVC IT staff is.

 

[emeryjre]

They needed to spend money on upgrading to a new modern database the day the merger closed.

Instead, they tried to modify a 65 chevy to function like a 2023 GMC Yukon Denali.

This business decision shows how little top level executive care or understand about key elements of their companies.

 

[daviator]

Yes, the website is still down.

Apparently, one of Marriott's floppy drives is having issues, and with the current labor shortages they are having trouble recruiting engineers experienced in MS-DOS.

You think they’re that modern? I assumed they were using CP/M. (99% of you wont know what I’m talking about.)

 

[emeryjre]

You think they’re that modern? I assumed they were using CP/M. (99% of you wont know what I’m talking about.)

Anything to do with Radio Shack??

 

[AlmostRetired]

I am wondering when the error message on the homepage is going to change to "we will be up shortly but to be safe, here is the address to send your manintance fees to. We can't tell you what the MF is until we restore your ownership into you accounts. The deviation between our 15 hour estimated outage window and what will become the real outage window is taken seriously at MVCI, moving forward we will no longer allow direct headcount transfers from our sales department to our IT department"

 

[GaryDouglas]

You can start up the Jeopardy jingle and put it on an infinite loop...

 

[gln60]

One thing MVC knows for sure..we owners will come back whether this disaster lasts another day…or 3…or another week or weeks

 

[igopogo]

Anything to do with Radio Shack??

LOL TRSDOS

 

[BigDawgTUG]

Just logged in - going to take it for a spin.

Update: First three searches for availability using points led to:
Fatal Error Searching Availability. Please check the logs

 

[kyaustin]

Me too!! (fingers crossed)

 

[dioxide45]

Don't all jump back in at once and bring the system to its knees again...

 

[rickandcindy23]

I can now log in, but I cannot navigate.

Vistana's site seems to work.

 

[NJMOM2]

I'm still getting the Apology message!!

 

[kyaustin]

We broke it again...

 

[td2022]

Just logged in - going to take it for a spin.

Update: First three searches for availability using points led to:
Fatal Error Searching Availability. Please check the logs

Saw that once earlier today as well. I was tempted to call and ask for the logs but I was afraid what I would see.