New Point Requirements to Trade Hyatt in II?

[ScoopKona]

It seems that the only way to "fight back" against MVW is the near impossible task of owners voting to leave the Hyatt brand entirely and re-align with another trading partner. Clearly the object of MVW is to push one to buy expensive points.

The best shot any resort had at actually doing this already came -- and went -- at Sunset Harbor.

Marriott bamboozled enough owners to vote no to stay in control of the resort. I'll bet at least half of the no voters would like a do-over.

 

[GTLINZ]

They may be pushing us towards needing more points, but they are simultaneously making the points less attractive to buy....

 

[ScoopKona]

They may be pushing us towards needing more points, but they are simultaneously making the points less attractive to buy....

I'm sure they have already written-off all the old-timers as "non-viable sales targets."

"We have an exciting NEW system. This isn't a timeshare! It's a vacation club. You don't own a week -- you own Hyatt Portfolio Points! Lucky you!"

 

[Lingber]

I have tried reaching out to Hyatt and Interval several times and asking for tech support. They have NO idea that the system is forcing us to select the affiliate chart when we go to search for an exchange with our unit and don't understand how it works. Each one keeps trying to pass the buck back to the other. With my 2200pt weeks I still can't search for anything higher than a 1750 point week using the affiliate chart. The other charts are not able to be selected. It almost seems that by giving us our own affilliate chart they are valuing our 2 bedroom high season weeks at 1450 pts while comparable marriott product is 1950. I woulkd love to know what someone with Marriott is spending for a high season week at an Hyatt Elite resort? Is it only 1450 points? Are they Valued differently? And when the heck are they going to fix the chart so I can spend 1950 if I want to on a Marriott!?!

 

[bnoble]

Are they Valued differently?

I think of the points systems as if they were completely independent currencies that, in most cases, cannot even be converted from one to the other.

 

[dioxide45]

I have tried reaching out to Hyatt and Interval several times and asking for tech support. They have NO idea that the system is forcing us to select the affiliate chart when we go to search for an exchange with our unit and don't understand how it works. Each one keeps trying to pass the buck back to the other. With my 2200pt weeks I still can't search for anything higher than a 1750 point week using the affiliate chart. The other charts are not able to be selected. It almost seems that by giving us our own affilliate chart they are valuing our 2 bedroom high season weeks at 1450 pts while comparable marriott product is 1950. I woulkd love to know what someone with Marriott is spending for a high season week at an Hyatt Elite resort? Is it only 1450 points? Are they Valued differently? And when the heck are they going to fix the chart so I can spend 1950 if I want to on a Marriott!?!

I thought the charts were fixed for a period of time in that the charts stopped showing up and you could just browse available inventory. Then it seems they made an update and the charts came back. Perhaps someone was working on updates using outdated based code and didn't update their code base properly before merging in their branch of code. Thus previous updates were reverted back and we have the charts again. This is of course all speculation and it seems now that II (and MVC) have bigger fish to fry on the IT end.

 

[GTLINZ]

They have NO idea that the system is forcing us to select the affiliate chart when we go to search for an exchange with our unit and don't understand how it works.

Now that the IntervalWorld website is finally working again, I tried and have the same issue.

You are defaulted to the Affilate tab - but it shows 3 blocks of TDEs (all the same range of TDEs). The links only work on the values in the top and bottom blocks of TDEs. Four tabs, three blocks - who knows what the 3 blocks of TDEs actually represent.

You can hit the Premier Elite tab, and the links only work on the bottom block of TDEs.

In either situation, the block with the 2200 values does not take you anywhere (links missing) when pressed.

If they applied any logic to this, they would simply only show the values for the tab pressed . And even better, default the Premier Elite tab.

 

[dioxide45]

Now that the IntervalWorld website is finally working again, I tried and have the same issue.

You are defaulted to the Affilate tab - but it shows 3 blocks of TDEs (all the same range of TDEs). The links only work on the values in the top and bottom blocks of TDEs. Four tabs, three blocks - who knows what the 3 blocks of TDEs actually represent.

You can hit the Premier Elite tab, and the links only work on the bottom block of TDEs.

In either situation, the block with the 2200 values does not take you anywhere (links missing) when pressed.

If they applied any logic to this, they would simply only show the values for the tab pressed . And even better, default the Premier Elite tab.

I think what is supposed to happen is that when you click on each tab it should show you a different grid. The problem is that three grids are showing under the one tab. There should also be four grids, but perhaps two of them are identical?

 

[ScoopKona]

If they applied any logic to this, they would simply only show the values for the tab pressed . And even better, default the Premier Elite tab.

Adding to the weirdness, I looked at some places in Hawaii when the website returned. Points now also appear to be dependent on whether the resort is "gold" or "silver." Kona Coast II cost significantly more points (II gold resort) than the resorts I saw on Oahu.

 

[dioxide45]

Adding to the weirdness, I looked at some places in Hawaii when the website returned. Points now also appear to be dependent on whether the resort is "gold" or "silver." Kona Coast II cost significantly more points (II gold resort) than the resorts I saw on Oahu.

Gold would show up on the PREMIER ELITE tab where I think the Silver are considered SELECT.

 

[rdc]

I remember attending an "Owners Update" (sales pitch) in Key West not long after the points program started rolling out. The guy heading up the group held some sales and planning positions in Marriott before revamping the sales team in Key West and he made no bones about complaining how bad the Hyatt system was, so confusing, inflexible, yada, yada, yada....and how much better I would be if I got rid of my weeks and turned them into points. Clearly a distain for the Hyatt system. I have become suspicious about this II points change as a way to devalue owner weeks. This along with the Coconut Cove property selling vs. development with potentials of adding more expenses to maintenance just makes me really leery as to treatment of legacy Hyatt week owners.

 

[Venter]

I remember attending an "Owners Update" (sales pitch) in Key West not long after the points program started rolling out. The guy heading up the group held some sales and planning positions in Marriott before revamping the sales team in Key West and he made no bones about complaining how bad the Hyatt system was, so confusing, inflexible, yada, yada, yada....and how much better I would be if I got rid of my weeks and turned them into points. Clearly a distain for the Hyatt system. I have become suspicious about this II points change as a way to devalue owner weeks. This along with the Coconut Cove property selling vs. development with potentials of adding more expenses to maintenance just makes me really leery as to treatment of legacy Hyatt week owners.

I think this devalues the point system as well. Especially for those people who are advised by the salesman to buy the minimum to 'upgrade' or get into the system.

Some time ago there was a post about a first time buyer of points who found out too late that they bought to few, to make any sense. At the time I was trying to show them how to make some lemonade.... By advising they may still get value out of using points for II trades. Now even that avenue is not such a good option when you have fewer points.

 

[Mongoose]

If the Hyatt system is no longer "excellent" for II trades are there any other point systems that remain especially good for II trading?

My Hilton and Worldmark are now better traders Than Hyatt. With Hyatt a bronze 2 br was 1300 and would get you a Marriott Elite Premier. Now a Gold week won’t cover it. With Worldmark, 10,000 credits gets me a 2 BR anywhere still and Hilton, I think is 7680 To exchange and my 2BR Hilton is 11,200. So Hyatt went from exceptional to below average and my Hilton And WM are both good to very good.

 

[Mongoose]

Does anyone know if there is a points chart for FlexChange? With WM, FlexChange 2BR (or any size) is only 4,000 credits instead of 10,000.

 

[echino]

Does anyone know if there is a points chart for FlexChange? With WM, FlexChange 2BR (or any size) is only 4,000 credits instead of 10,000.

No discount for flexchange - regular points apply.

 

[Mongoose]

No discount for flexchange - regular points apply.

Do other brands besides WM have discounts for FlexChange?

 

[Mongoose]

So the true impact of the changes is now clear and its not good. I understand we had the best deal around, but they have way overcorrected. My 1880 point Gold week for Sedona has a TDI of 135. In the charts a 2 BR of 1850 points has a top TDI of 130 and a 2 BR of 1950 has a TDI from 135-150. I should be able to book another TDI of 135’s, but I no longer can. So it went from 1300 points to 1950 which is a 50% increase, and I went from being able to book a top TDI location equal to mine and have points left over, to no longer being able to book a like for like exchange. A more reasonable (but still high) increase of 40% would have allowed like for like exchanges.

 

[heathpack]

So the true impact of the changes is now clear and its not good. I understand we had the best deal around, but they have way overcorrected. My 1880 point Gold week for Sedona has a TDI of 135. In the charts a 2 BR of 1850 points has a top TDI of 130 and a 2 BR of 1950 has a TDI from 135-150. I should be able to book another TDI of 135’s, but I no longer can. So it went from 1300 points to 1950 which is a 50% increase, and I went from being able to book a top TDI location equal to mine and have points left over, to no longer being able to book a like for like exchange. A more reasonable (but still high) increase of 40% would have allowed like for like exchanges.

Yes it’s awful.

 

[Mongoose]

Yes it’s awful.

I sent an email to both Hyatt and Interval. Here is my email to interval. I encourage others who are concerned to email as well.

----

I am writing about the true impact of the changes in points for Hyatt Vacation Club and Interval International. The impact truly devalues my ownership and seems punitive. I understand we had a very good deal before, however I believe II has overcorrected. My 2 BR 1880 point Gold week for Sedona has a TDI of 135. In the charts a 2 BR of 1850 points has a top TDI of 130 and a 2 BR of 1950 has a TDI from 135-150. I should be able to book another TDI of 135’s, but I no longer can. The point structure went from 1300 points for a 2 BR to 1950 points. This is an increase of 50%. I went from being able to book a TDI location/week equal to mine and have points left over, to no longer being able to book a like for like exchange. A more reasonable (but still high) increase of 40% would have allowed like for like exchanges. I thought the fundamental value of II was to be able to experience a like for like exchange. I ask that you reconsider the points valuation for TDI 135-150 to 1880 points to be in line with the Hyatt Point Structure. I am not aware of any deeds with Hyatt that have either 1850 or 1950 points. Kind Regards, Chris Noll

 

[heathpack]

I sent an email to both Hyatt and Interval. Here is my email to interval. I encourage others who are concerned to email as well.

----

I am writing about the true impact of the changes in points for Hyatt Vacation Club and Interval International. The impact truly devalues my ownership and seems punitive. I understand we had a very good deal before, however I believe II has overcorrected. My 2 BR 1880 point Gold week for Sedona has a TDI of 135. In the charts a 2 BR of 1850 points has a top TDI of 130 and a 2 BR of 1950 has a TDI from 135-150. I should be able to book another TDI of 135’s, but I no longer can. The point structure went from 1300 points for a 2 BR to 1950 points. This is an increase of 50%. I went from being able to book a TDI location/week equal to mine and have points left over, to no longer being able to book a like for like exchange. A more reasonable (but still high) increase of 40% would have allowed like for like exchanges. I thought the fundamental value of II was to be able to experience a like for like exchange. I ask that you reconsider the points valuation for TDI 135-150 to 1880 points to be in line with the Hyatt Point Structure. I am not aware of any deeds with Hyatt that have either 1850 or 1950 points. Kind Regards, Chris Noll

Neither Hyatt nor II have shown the slightest evidence of caring what Hyatt owners think/desire/feel. I cannot imagine that your email, or the emails of others, will have even a molecule of impact. They want you to buy more points. They couldn’t get you to do it because you already had a great thing going. Now they are giving you a reason to buy more points. Or get out and make room for someone who will. Oh yeah and on the way out, they will buy your devalued week for a song via ROFR so that they can sell it to the new guy!

 

[Mongoose]

Neither Hyatt nor II have shown the slightest evidence of caring what Hyatt owners think/desire/feel. I cannot imagine that your email, or the emails of others, will have even a molecule of impact. They want you to buy more points. They couldn’t get you to do it because you already had a great thing going. Now they are giving you a reason to buy more points. Or get out and make room for someone who will. Oh yeah and on the way out, they will buy your devalued week for a song via ROFR so that they can sell it to the new guy!

It’s certainty worth the the 5 minutes it took to send the email.

 

[Sapper]

Just received a cold call (went to VM) from Hyatt about an exciting new owner opportunity. We have been owners for seven years, so I assume she meant new ownership opportunity. These interactions, the sales meetings on property, etc… would be an excellent opportunity to provide owner feedback about the disappointing diminished value we are experiencing. If we were experiencing increased value in our ownership, then we might be interested in purchasing more (RESALE), but with the trend being negative value, we will pass on whatever they are pitching. Where is that $200 Visa credit card for attending an owner update?

 

[Mongoose]

Well, here is the response. Kind of blunt. What they should have said is we are all owned by Marriott and do what we are told. I guess I will try with owner services and work my way up the ladder.

————
Thank you for your e-mail. Regarding Interval membership XXXXXXX. The
new points value was an agreed upon adjustment between Interval and
Hyatt. Unfortunately the current rates will remain as is. Please contact
Hyatt owner services to inquire further regarding this issue. Thank you
for contacting Interval and have a great day. Our office is open Mon-Fri
9am to 11pm est or Sat 10am to 6pm est, call 800-468-3782.

Sincerely

Marjorie F

 

[5finny]

Well, here is the response. Kind of blunt. What they should have said is we are all owned by Marriott and do what we are told. I guess I will try with owner services and work my way up the ladder.

————
Thank you for your e-mail. Regarding Interval membership XXXXXXX. The
new points value was an agreed upon adjustment between Interval and
Hyatt. Unfortunately the current rates will remain as is. Please contact
Hyatt owner services to inquire further regarding this issue. Thank you
for contacting Interval and have a great day. Our office is open Mon-Fri
9am to 11pm est or Sat 10am to 6pm est, call 800-468-3782.

Sincerely

Marjorie F

I don't own a Hyatt but I have bid on several and have also made a couple of offers to buy
Was never successful
At this point I look at hyatt as the abused and neglected step child of Marriott
I think I would only be interested in a week I would definitely want to personally use each year and even then the thought of another Coconut Cove aka Plantation would make me think twice

 

[dioxide45]

So was Hyatt only a good value exchanging through II. Was exchanging internally with points not a good option?