This is an odd one.
Points remain with Hyatt until a booking then they are transferred to Interval. I have never been able to get a free upgrade (i.e. 1br to 2br) except the time i had 2 certificates from cancellations during covid - which of course I did upgrade both (for a fee). So they have asked for the points difference if I tried to upgrade rooms before.
But in Etrade, your points life could be extended past the life Hyatt says - because they are no longer in a Hyatt bucket. It is as if the points were in interval and it was done - but you could not change room size.
The issue is now that the systems knows it needs more points for the SAME room size. It seems they could work around this if they wanted to for EPlus, since the point of EPlus was to lock your points in and you could change where and when but not change the room size.
It will be interesting to see what Mark says about this. He helped me in the past with the covid certificates.
Points remain with Hyatt until a booking then they are transferred to Interval. I have never been able to get a free upgrade (i.e. 1br to 2br) except the time i had 2 certificates from cancellations during covid - which of course I did upgrade both (for a fee). So they have asked for the points difference if I tried to upgrade rooms before.
But in Etrade, your points life could be extended past the life Hyatt says - because they are no longer in a Hyatt bucket. It is as if the points were in interval and it was done - but you could not change room size.
The issue is now that the systems knows it needs more points for the SAME room size. It seems they could work around this if they wanted to for EPlus, since the point of EPlus was to lock your points in and you could change where and when but not change the room size.
It will be interesting to see what Mark says about this. He helped me in the past with the covid certificates.