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[ 2019 ] Instructions on cancelling your recent Wyndham timeshare purchase

Grammarhero

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Hello. I signed up today for a timeshare, and when getting home and reading the manual, and comparing to what we were told about the Wyndham program, they are two different stories. Our contract, in NY, says we have 7 days to cancel and to refer to page 1 for guidance. However, page one has no instructions.
Would you kindly verify if the address 6277 Sea Harbor Dr in Orlando is the latest address that has worked for cancelations? And which is the latest fax number? It was not provided to us either. Thank you.
Yes. That is one of the correct addresses as reflected below. Follow instructions as exact. Mind sharing how much you’d save with rescission?
 

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Grammarhero

Official TUGBBS Rescission Master
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Thank you so much! $24K!
Just to cover your bases you may want to send to the Las Vegas address. Will cost $4 but will give you extra peace if mind!
 

Bregs0223

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This is a work-in-process on a sticky I would like to create that provides specific instructions on how to rescind a Club Wyndham purchase agreement. Please use this post to provide constructive comments. At some future date I will zap all the comments and make this a sticky. Thanks

How To Rescind Your Recent Wyndham Timeshare purchase
This post is designed to be a quick guide on how to rescind your timeshare purchase from Wyndham. If you are not purchasing from Wyndham, or want a more in-depth guide please refer to this TUG advice article: https://tug2.net/timeshare_advice/cancel_timeshare_purchase.html

Timing is Everything
The first thing to recognize is that time is of the essence, and that you may need proof that the properly rescinded your purchase. For this reason we strongly recommend that you use certified mail as the method of sending your rescission notice, and use fax or email as a backup.

The Notice
In some states there will be a form letter in your paperwork you can use. If not your rescission notice does not need to be fancy or have some magic wording. It does not need to explain why you are rescinding - only a clear expression that you are rescinding your purchase. A simple letter like:

Wyndham Vacations Resorts, Inc
Attn: Account Servicing Operations-Rescission Dept

Regarding my contract XXXXXXX for the purchase of a timeshare at "ABC" resort. We are exercising our legal right to cancel this contract. Do not make any additional charges to my credit card. Please confirm my legal rescission in writing.

Sincerely,

John Husband
Jane Wife


The letter does not need to be typed, it can be hand-written. Ensure that it is signed and dated, and include the cover page of your Purchase Agreement. The contract number for Wyndham purchase agreements is typically found in the upper right hand corner of your paperwork.

Where To Send The Notice
Now comes one of the most important steps - determining where to send the notice. For this step we strongly recommend scanning your contract and locating the mailing address listed in your contract. The following address is used in most recent contracts - but IT IS IMPORTANT THAT YOU ENSURE THIS IS THE CORRECT ADDRESS FROM YOUR CONTRACT.

Wyndham Vacations Resorts, Inc
Attn: Account Servicing Operations-Rescission Dept

PO Box 94443
Las Vegas, Nevada 89193
or
10750 West Charleston Boulevard
Suite 130
Las Vegas, Nevada 89135


It is equally important that you have proof that you sent the rescission notice by the contract deadline (which varies by state). For this reason we only recommend certified mail - as certified mail is only method that is legally recognized in all US states.

However, in addition, you can fax your rescission notice to 702-227-3298, and/or email the notice to rescissions.wvr@wyn.com. We strongly recommend that email and fax only be used as secondary methods, as certified mail is method that is outlined in your contract.

Whats next?
Once you have your rescission notice in the mail and Wyndham receives it, you should receive a confirmation email from the Rescission Dept. So kick back, take a deep breath, and consider becoming a TUG member so you can fully research if being a timeshare owner is right for you.

If you want to confirm the receipt, some members have had luck calling the Financial Services Dept at 702-304-4100.
I didn’t include the purchasing agreement page in my rescission letter. I included the page that stated I had seven days to rescind though. Do you think I am fine, I still have 3 days left. My contract was not too clear with what the exact purchasing page was. Thanks!
 

ecwinch

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I didn’t include the purchasing agreement page in my rescission letter. I included the page that stated I had seven days to rescind though. Do you think I am fine, I still have 3 days left. My contract was not too clear with what the exact purchasing page was. Thanks!
Yeah your fine. Since the majority of states are silent on the exact process to rescind as you mention, the guide is about best practices that exceed minimum requirements. Legally your only requirement is clear communication that complies with the state regulations.
 
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Grammarhero

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I didn’t include the purchasing agreement page in my rescission letter. I included the page that stated I had seven days to rescind though. Do you think I am fine, I still have 3 days left. My contract was not too clear with what the exact purchasing page was. Thanks!
You are fine. There’s a reason why Wyndham doesn’t include clear instructions!
 
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This is a work-in-process on a sticky I would like to create that provides specific instructions on how to rescind a Club Wyndham purchase agreement. Please use this post to provide constructive comments. At some future date I will zap all the comments and make this a sticky. Thanks

How To Rescind Your Recent Wyndham Timeshare purchase
This post is designed to be a quick guide on how to rescind your timeshare purchase from Wyndham. If you are not purchasing from Wyndham, or want a more in-depth guide please refer to this TUG advice article: https://tug2.net/timeshare_advice/cancel_timeshare_purchase.html

Timing is Everything
The first thing to recognize is that time is of the essence, and that you may need proof that the properly rescinded your purchase. For this reason we strongly recommend that you use certified mail as the method of sending your rescission notice, and use fax or email as a backup.

The Notice
In some states there will be a form letter in your paperwork you can use. If not your rescission notice does not need to be fancy or have some magic wording. It does not need to explain why you are rescinding - only a clear expression that you are rescinding your purchase. A simple letter like:

Wyndham Vacations Resorts, Inc
Attn: Account Servicing Operations-Rescission Dept

Regarding my contract XXXXXXX for the purchase of a timeshare at "ABC" resort. We are exercising our legal right to cancel this contract. Do not make any additional charges to my credit card. Please confirm my legal rescission in writing.

Sincerely,

John Husband
Jane Wife


The letter does not need to be typed, it can be hand-written. Ensure that it is signed and dated, and include the cover page of your Purchase Agreement. The contract number for Wyndham purchase agreements is typically found in the upper right hand corner of your paperwork.

Where To Send The Notice
Now comes one of the most important steps - determining where to send the notice. For this step we strongly recommend scanning your contract and locating the mailing address listed in your contract. The following address is used in most recent contracts - but IT IS IMPORTANT THAT YOU ENSURE THIS IS THE CORRECT ADDRESS FROM YOUR CONTRACT.

Wyndham Vacations Resorts, Inc
Attn: Account Servicing Operations-Rescission Dept

PO Box 94443
Las Vegas, Nevada 89193
or
10750 West Charleston Boulevard
Suite 130
Las Vegas, Nevada 89135


It is equally important that you have proof that you sent the rescission notice by the contract deadline (which varies by state). For this reason we only recommend certified mail - as certified mail is only method that is legally recognized in all US states.

However, in addition, you can fax your rescission notice to 702-227-3298, and/or email the notice to rescissions.wvr@wyn.com. We strongly recommend that email and fax only be used as secondary methods, as certified mail is method that is outlined in your contract.

Whats next?
Once you have your rescission notice in the mail and Wyndham receives it, you should receive a confirmation email from the Rescission Dept. So kick back, take a deep breath, and consider becoming a TUG member so you can fully research if being a timeshare owner is right for you.

If you want to confirm the receipt, some members have had luck calling the Financial Services Dept at 702-304-4100.
Good afternoon!
We stupidly purchased a club Wyndham timeshare while on vacation in SC. The contract that I had to email them to get, because I wasn't provided with one states we have five days to rescind and that instead of the public offering statement being on paper, it would be on our jump drive. It's not as it was promised to be. I want to be 100% sure that the above addresses are where I need to be sending this letter to get out of the contract since I can't view it myself as I was not provided with the documents. There is not a single address or notice to buyer regarding rescission on the jump drive. The only address listed is the Florida one. I have also seen more in-depth letters people have posted else where. I just want to make sure I'm doing this the right way. Can anyone confirm? Thank you in advance for your help!
 

Passepartout

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Good afternoon!
We stupidly purchased a club Wyndham timeshare while on vacation in SC. The contract that I had to email them to get, because I wasn't provided with one states we have five days to rescind and that instead of the public offering statement being on paper, it would be on our jump drive. It's not as it was promised to be. I want to be 100% sure that the above addresses are where I need to be sending this letter to get out of the contract since I can't view it myself as I was not provided with the documents. There is not a single address or notice to buyer regarding rescission on the jump drive. The only address listed is the Florida one. I have also seen more in-depth letters people have posted else where. I just want to make sure I'm doing this the right way. Can anyone confirm? Thank you in advance for your help!
The rescission letter template is fine, and the Las Vegas address are correct. You don't say the date when you signed the contract, but time is of the essence. SC allows only 5 days (or one more if day 5 is Sunday). You won't be able to get it postmarked today, but that gives you time to write the letter, all signers of the contract must sign the rescission letter. Send it USPS Certified.

Good Luck!

Jim
 
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The rescission letter template is fine, and the Las Vegas address are correct. You don't say the date when you signed the contract, but time is of the essence. SC allows only 5 days (or one more if day 5 is Sunday). You won't be able to get it postmarked today, but that gives you time to write the letter, all signers of the contract must sign the rescission letter. Send it USPS Certified.

Good Luck!

Jim
Thanks for your quick answer, we signed Friday! You hopefully just saved me almost 19,000$
 

TheTimeTraveler

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Thanks for your quick answer, we signed Friday! You hopefully just saved me almost 19,000$



Be sure that all buyers who signed the purchase contract also sign the rescission paperwork, and as others have said send it via USPS Certified Mail and RETAIN a Postmarked copy of your receipt. Time is of the essence!

They don't need to inform you that they received it, however they do need to act on it, and usually they will within 45 days. Additionally, be careful of any phone calls they may make to you as they may try and talk you out of rescinding....

Once you get your money back then think about buying resale for pennies on the dollar. Also, consider joining TUG for just $15 and become a member.

Welcome to TUG!




.
 

Passepartout

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Thanks for your quick answer, we signed Friday! You hopefully just saved me almost 19,000$
You will be fine, Brittany. Glad we could help. In case you're still interested in TS, stick around and get informed. We can save you 10's of thousand$.

Jim
 

Grammarhero

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Thanks for your quick answer, we signed Friday! You hopefully just saved me almost 19,000$
It can’t hurt to also email to Wyndham. Some instructions are attached.
 

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kardop25

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This is a work-in-process on a sticky I would like to create that provides specific instructions on how to rescind a Club Wyndham purchase agreement. Please use this post to provide constructive comments. At some future date I will zap all the comments and make this a sticky. Thanks

How To Rescind Your Recent Wyndham Timeshare purchase
This post is designed to be a quick guide on how to rescind your timeshare purchase from Wyndham. If you are not purchasing from Wyndham, or want a more in-depth guide please refer to this TUG advice article: https://tug2.net/timeshare_advice/cancel_timeshare_purchase.html

Timing is Everything
The first thing to recognize is that time is of the essence, and that you may need proof that the properly rescinded your purchase. For this reason we strongly recommend that you use certified mail as the method of sending your rescission notice, and use fax or email as a backup.

The Notice
In some states there will be a form letter in your paperwork you can use. If not your rescission notice does not need to be fancy or have some magic wording. It does not need to explain why you are rescinding - only a clear expression that you are rescinding your purchase. A simple letter like:

Wyndham Vacations Resorts, Inc
Attn: Account Servicing Operations-Rescission Dept

Regarding my contract XXXXXXX for the purchase of a timeshare at "ABC" resort. We are exercising our legal right to cancel this contract. Do not make any additional charges to my credit card. Please confirm my legal rescission in writing.

Sincerely,

John Husband
Jane Wife


The letter does not need to be typed, it can be hand-written. Ensure that it is signed and dated, and include the cover page of your Purchase Agreement. The contract number for Wyndham purchase agreements is typically found in the upper right hand corner of your paperwork.

Where To Send The Notice
Now comes one of the most important steps - determining where to send the notice. For this step we strongly recommend scanning your contract and locating the mailing address listed in your contract. The following address is used in most recent contracts - but IT IS IMPORTANT THAT YOU ENSURE THIS IS THE CORRECT ADDRESS FROM YOUR CONTRACT.

Wyndham Vacations Resorts, Inc
Attn: Account Servicing Operations-Rescission Dept

PO Box 94443
Las Vegas, Nevada 89193
or
10750 West Charleston Boulevard
Suite 130
Las Vegas, Nevada 89135


It is equally important that you have proof that you sent the rescission notice by the contract deadline (which varies by state). For this reason we only recommend certified mail - as certified mail is only method that is legally recognized in all US states.

However, in addition, you can fax your rescission notice to 702-227-3298, and/or email the notice to rescissions.wvr@wyn.com. We strongly recommend that email and fax only be used as secondary methods, as certified mail is method that is outlined in your contract.

Whats next?
Once you have your rescission notice in the mail and Wyndham receives it, you should receive a confirmation email from the Rescission Dept. So kick back, take a deep breath, and consider becoming a TUG member so you can fully research if being a timeshare owner is right for you.

If you want to confirm the receipt, some members have had luck calling the Financial Services Dept at 702-304-4100.
Are the fax number and email still valid for secondary methods today? I purchased 4 days ago with Wyndham in Nevada and mailed my rescind letter 2 days ago. I continue to worry about this and thinking maybe I should fax and email them as well. My contract only mentions the mailing address.
 
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Grammarhero

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Are the fax number and email still valid for secondary methods today? I purchased 4 days ago with Wyndham in Nevada and mailed my rescind letter 2 days ago. I continue to worry about this and thinking maybe I should fax and email them as well. My contract only mentions the mailing address.
It can't hurt to fax or email, but they may no longer be valid legal ways to rescind, as Wyndham may have recently removed them as legal rescission options.
 

steve_solo

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I have rescinded a wyndham contract using only a handwritten piece of paper that I got the front desk to fax to Las Vegas.
But in my case the contract definitely listed a fax as a valid method.
It wouldn't surprise me if they make it harder to rescind.
 

jwalk03

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Are the fax number and email still valid for secondary methods today? I purchased 4 days ago with Wyndham in Nevada and mailed my rescind letter 2 days ago. I continue to worry about this and thinking maybe I should fax and email them as well. My contract only mentions the mailing address.

If you already mailed a letter and have proof that you mailed the letter to the correct address by the deadline outlined in your contract you have nothing to worry about. You exercised your legally guranteed right to rescind, and you will recieve a refund. Just make sure you followed the instructions in your contract.
 

kardop25

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If you already mailed a letter and have proof that you mailed the letter to the correct address by the deadline outlined in your contract you have nothing to worry about. You exercised your legally guranteed right to rescind, and you will recieve a refund. Just make sure you followed the instructions in your contract.
I signed the contract on 5/23/21; do I have until 11:59p of 5/28/21 (today) to send a certified letter? I just noticed I had a typo in resort name where I purchased. The contract # was correct though. Should I send in another letter?
 

jwalk03

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I signed the contract on 5/23/21; do I have until 11:59p of 5/28/21 (today) to send a certified letter? I just noticed I had a typo in resort name where I purchased. The contract # was correct though. Should I send in another letter?

The typo doesn’t matter. As long as the intent of your recession is clear, everyone who signed the contract signed the letter, and it was mailed in time to the proper place outlined in your contract- you’re good.
 

kardop25

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The typo doesn’t matter. As long as the intent of your recession is clear, everyone who signed the contract signed the letter, and it was mailed in time to the proper place outlined in your contract- you’re good.
Thank you for the peace of mind. Yes, all signatures are there and it's definitely clear about the recession. I'm just so paranoid with everything right now, I can't even sleep right. They received the letter today; hoping everything works out.
 

jr80

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Question about rescission...

Do I have to mail the letter within 5 days or do they have to receive the letter within 5 days? I don't see anything clearly separating the two in the law.
Also, I see it mentioned here about business days but contract says 5 calendar days.

In Nevada, a purchaser has the right to cancel a timeshare contract of sale until midnight of the fifth calendar day following the date the contract was executed. As stated in NRS 119A. 410 this right to cancel may not be waived and notice must be given to the developer by certified mail or personal delivery.

Also, I'm a bit confused about the points. Can points given to me by Wyndham for Club Wyndham be used on regular hotels at the regular wydham.com website or must they be used on resorts via Club Wyndham?
 
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Eric B

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Question about rescission...

Do I have to mail the letter within 5 days or do they have to receive the letter within 5 days? I don't see anything clearly separating the two in the law.
Also, I see it mentioned here about business days but contract says 5 calendar days.

In Nevada, a purchaser has the right to cancel a timeshare contract of sale until midnight of the fifth calendar day following the date the contract was executed. As stated in NRS 119A. 410 this right to cancel may not be waived and notice must be given to the developer by certified mail or personal delivery.

Also, I'm a bit confused about the points. Can points given to me by Wyndham for Club Wyndham be used on regular hotels at the regular wydham.com website or must they be used on resorts via Club Wyndham?

Assuming that Nevada law governs this purchase, you should follow what it says in that law. Your act to rescind the contract is what has to be within the time limit. The law you cite reads like it is calendar days, so if it were me I would follow that and send the rescission notice (signed by everyone that signed the contract) by certified mail, retaining the receipt, by midnight of the fifth calendar day. I wouldn't use personal delivery except as a back up to the certified mail because of the desirability of proof that you have rescinded by the deadline. The contract itself may provide additional means to notify Wyndham of the rescission.

For your question on points, Club Wyndham points cannot be used directly on regular Wyndham hotels through the Wyndham hotel website. Wyndham Destinations, the timeshare portion of the company, split from the Wyndham hotel portion of the company a number of years ago. The points that can be used for Wyndham hotels are Wyndham Rewards points, which are a different type of point than those used in Club Wyndham. It is possible to convert Club Wyndham points to Wyndham Rewards points, but there are limitations that have to be met, a fee applies, and the value of the points is typically greatly reduced (i.e., conventional wisdom is that you will lose 50-90% of what you paid in cash for the points by doing this). There may be circumstances where converting Club Wyndham points to Wyndham Rewards points makes sense for individuals in order to avoid losing the value to expiration or something like that, but those circumstances are best avoided by planning in advance.
 
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