HGVC's Deed Back Process

[bheth1982]

The closer I look, the more sleazy it looks. Hilton letterhead but "Grand Vacations Resort services has agreed to accept a Deedback" (that we did not initiate) and the contract is to convey the deed to ILX Acquisition, Inc. They supplied our membership number and all of our deed information.

If is something like this, it is from Hilton; you just need to ensure send back the package to Hilton´s main offices in Orlando, regarding the outstanding MF, I have not heard of anything similar; but before they used to wave the upcoming one.

 

[brial05]

Everyone,

I did not link to the form I used only a few months ago because I knew it could be different based on the type of portal experience your account offers. I am glad I did not, as the whole thing has changed.

In the past, they had a RESALE link to a FORM and a HARDSHIP link to a FORM.

I used both at the time; the resale side is just what it is: resale.
The hardship form initiated the process discussed herein, deed back.

Very interestingly, nothing is now mentioned about HARDSHIP on the whole portal, and there are no links. There is now only one link to follow, "HGV Transitions", which only takes you to a resale form.

I was told that most contracts have 'Surrender' language. It may be time to dig into your contracts to verify. I'm going to try to find my original contract. It was spiral-bound, and I'm sure it was thrown away years ago.

 

[my-bed]

For those of you who have had your deed backs processed successfully by HGVC does that also mean that your original contracts are also cancelled? I have read/heard that the deed is separate from the contract? Just looking for clarity.

 

[GT75]

I have read/heard that the deed is separate from the contract?

You must have the contract paid off with no loan outstanding.

 

[my-bed]

You must have the contract paid off with no loan outstanding.

Yes my loan is paid off. So that was the contract then?

 

[knits1]

Yes my loan is paid off. So that was the contract then?

You probably moved on. But, they usually send you a contract when they try to get you to sell your timeshare thru them. A totally worthless venture. I tried that. Probably the same person that put you with the hardship department , had put me with the same department. That's how I ended up with the run around and false info. The portfolio department does deed backs and reselling. Your email has to be clear that you are asking for a deedback (info what all to include is in forum). Than you wait for about 3 weeks.

 

[Cranberry55]

Hi Everyone!

Thank you for folks who started this site, you are doing God's work here.

We have paid off our TS long time ago and since our circumstances and availability to travel have changed we simply don't want/need it anymore.

Our HGVC (purchased 10 y ago, home resort in HI, but access to all locations) was offered a buy back by HGV resale department a few weeks ago and they are charging us $2,115 for, as they explained, "18 months fee that covers the company’s cost to transfer and record the title, as well as the costs HGV will incur related to future maintenance fee payments on your interval."

We don't currently have any outstanding invoices with them and our MF are due in Jan 2025 (we pay about $2,600 once every 2 years). I am, of course, trying to avoid paying anything and willing to give it away (and maybe I will on here once I figure out transfer fees due and other transfer related costs!).

From your experience with HGVC - is this a reasonable amount to pay the resort to exit?

Thanks so much!

 

[HuskerATL]

Our HGVC (purchased 10 y ago, home resort in HI, but access to all locations) was offered a buy back by HGV resale department a few weeks ago and they are charging us $2,115 for, as they explained, "18 months fee that covers the company’s cost to transfer and record the title, as well as the costs HGV will incur related to future maintenance fee payments on your interval."

This sounds odd to me. Are you sure that you are working directly through HGVC or a company who pretends to work for HGV but are really a third party exit company?

 

[Cranberry55]

This sounds odd to me. Are you sure that you are working directly through HGVC or a company who pretends to work for HGV but are really a third party exit company?

So the fee does sound unreasonable? Pretty confident it is directly through HGV since the return address for paperwork is
Hilton Grand Vacations
Attn: Resale Department
6355 Metrowest Blvd., Ste 180
Orlando, FL 32835

 

[Cranberry55]

I just started the Deedback process. The email address at the beginning of the thread worked for me after three tries. I got phone calls saying they didn't do deed surrenders the first two times. For your information, I have Las Vegas, the Boulevard, Gold, every other year studio.

Can you please share if you ended up paying any fees? I see that your initial post was in August - was the "deed back" succesful, or still ongoing? Thank you!

 

[CalGalTraveler]

@Cranberry55 What do you own? How many HGVC points is this worth?

Try giving it away on the TUG Free Forum or on the Facebook Resale and owners group and see if someone will pay the LT transfer fees and Maint fees. You have nothing to lose but $2115 and transfer fees if you ultimately deed back.

Depending on what you own, someone may want it. Especially if they only need to pay Maint Fees going forward.

 

[Cranberry55]

Thank you, @CalGalTraveler ! I might do that.

We actually realized that we have never contacted Portfolio Services, but have been working with HGV resale dept for years (clearly, without success
I just drafted and sent an email - hopefully it works and we can avoid the fees proposed by the resale dept at HGV. This site is gold!

 

[HuskerATL]

So the fee does sound unreasonable? Pretty confident it is directly through HGV since the return address for paperwork is
Hilton Grand Vacations
Attn: Resale Department
6355 Metrowest Blvd., Ste 180
Orlando, FL 32835

I have not heard of deed backs being required to pay MF costs for the next year. The other fees, maybe, but it would be good to hear from others if that had to pay.

 

[Cranberry55]

After contacting Portfolio Services, got an email today and they stated that there is "no possible way" to just give deed back. If there is financial hardship, Resolution dept at PS will help set up payment plan but the owner must be behind on payments. Other departments at PS are Recovery and Resale. Resale was the one who offered us to load off our TS for $2,100 via their "transition program". Bummer.