[2008] Southcape Resort

[tombo]

Look on the map at number 7. Yahoo has Festiva with the same address as google in Denton Texas.
http://travel.yahoo.com/p-travelguide-18894325R-flying_tomato_pizza_in_apan-i

The yellow pages also has a listing for Festiva in Denton Texas with the same address and phone number that yahoo has.
http://yellowpages.theyellowpages.c...TX&PHPSESSID=89492a3fa90fccd5872c54a4e8952316

OK people don't be fooled by these dishonest organizations like Google, Yahoo, and the Yellow Pages. As we all know they constantly malign honest timeshare organizations by listing fake addresses and phone numbers on the web. All three companies must be in cahoots because they all have Festiva listed with the same address and same phone number which is obviously a conspiracy. Outfield marketing has 2 addresses listed on the same street in the same city in Texas which is without a doubt more of the same assault by Google, Yahoo, and the Yellow Pages against the ethical marketing team of Festiva/Outfield.

Before we get too mad at Yahoo, Google, and the yellow pages for poor business practices, perhaps we should remember that Outfield used the Hickory Street address in Denton Texas when they registered with the secretary of state in Massachusetts. I also remember Cliff earlier in this forum denying that Outfield had an office in Texas before the document showing that exact Texas address was registered with the state by Outfield. Now Festiva Rep is shocked that Festiva had an office/phone number in Texas just like Cliff was. Perhaps in the future Festiva Rep too will be shown a document proving that Festiva does have an office in Texas because I do not believe for one second that the Yellow Pages, Google, and Yahoo mistakenly listed Festiva with an address in Texas instead of North Carolina and even provided a phone number to go with the address. When you apply for a new phone number you have to give the phone company the name of the individual or business so it can be listed in the phone book and so they know who to bill. The phone company doesn't randomly assign businesses to new phone numbers, the phone company assigns new phone numbers to businesses who open new accounts.

Perhaps the Texas address is like their Nevada address they at one time denied having.
"1. Seller. The seller of the vacation time sharing plan is Festiva Development Group, LLC, a Nevada company, whose principal address is One Vance Gap Rd., Asheville, NC 28805 ("Seller")." Would a Denton Texas Company, whose principle address is One Vance Gap Rd., Asheville, NC seem like prior business strategies?
http://www.tugbbs.com/forums/showpost.php?p=687123&postcount=33

Of course festiva also had an International branch which filed bankruptcy in St Maarten when the owners started suing (FESTIVA RESORTS Int. N.V.).
http://www.timeshareforums.com/foru...nces-timeshares/68903-festiva-st-maarten.html

For a company that only has it's office and business located in North Carolina, it is curious that they also have records linking them to prior offices in St Maarten, Nevada, and now possibly Texas. Shut one, open a new one. Perhaps Texas is already shut and they have moved on to another location.

 

[bhound54]

At 12:02 AM 8/12/2009 -0400, Sou13 wrote:

"There are no permits being issued for the town beach. If owners want to use the town beach they have to get a permit for $25 from town hall which isn't open until Monday a.m."

You can get a beach sticker for your car via mail. The application can be found at http://www.ci.mashpee.ma.us/Pages/MashpeeMA_Webdocs/permits. The town turns these applications around pretty fast. We had ours within a week after mailing from PA.

 

[Classylassy523]

Is everyone lying and dishonest????

These lying, dishonest organizations that falsely list Festiva in Texas must be in cahoots with the lying, dishonest news organization that falsely reported parts of the story about Festiva and Outfield Marketing (just to make it a good story).

We all know that anyone in disagreement Festiva, Outfield Marketing and NEVS are all lying and horribly dishonest.

Good Lord above, give me a break!

 

[tombo]

These lying, dishonest organizations that falsely list Festiva in Texas must be in cahoots with the lying, dishonest news organization that falsely reported parts of the story about Festiva and Outfield Marketing (just to make it a good story).

We all know that anyone in disagreement Festiva, Outfield Marketing and NEVS are all lying and horribly dishonest.

Good Lord above, give me a break!

I just called Festiva's Texas phone number and it has been changed. If someone had me listed with a phone number that wasn't mine I would want it disconnected, not forwarded to someone who I am not a business partner with. Festiva just got their old number forwarded to a new number. The new number is 940-566-5127. When you call that number lo and behold it is answered by Outfield Marketing. Why would Festiva want calls directed to them forwarded to Outfield rather than forwarded to Festiva's home office in North Carolina?

I called the new number and talked to Outfield briefly. I asked what Outfield marketing is and the lady told me that they talk to timeshare owners about the changes occuring at their resorts.

What a crock. We are supposed to believe that the Festiva phone number wasn't actually Festiva's. This phone number was listed at an address in Texas that is also supposedly not Festiva's. The wrong phone number in Texas didn't get cut off, but was instead swapped to Outfield Marketing's sales force to become Outfield's phone number. Of course Festiva never had a presence in Texas and so Festiva rep corrected google and fowarded their calls to Outfield. We should just trust them when they say that it was never Festiva's intention to have an address or phone number in Texas. So this was apparently simply a mistake which ended up being Outfield's new number. Yeah right.

As you said, give me a break!!!

 

[FestivaRep]

Clarification on addresses, phone numbers, etc.

1. Festiva Resorts, LLC, is a company that is incorporated in Nevada, but we have no offices there.

2. The reason we are showing up in phone listings, google, etc. in Denton is because when we first hired Outfield to do our marketing, part of that arrangement included Outfield contacting our owners by phone on our behalf. Therefore, we had the phone line (used only for calling Festiva owners) set up in Festiva's name.

3. Regarding the 'bankruptcy' of the long-dormant company in St. Maarten. This is published on our blog, copied for you here:

About a year ago, information was published in St. Maarten that Festiva Resorts International N.V. was put into bankruptcy. At the time, we sent a notice to our Atrium owners clarifying the situation to dispel any rumors that may have occurred as a result. Unfortunately, it seems that there are still rumors and inaccurate information circulating about this subject. Please continue reading below for the correct information and an update on the situation.

Festiva Resorts International N.V. is a St. Maarten-based company that had been dormant since 2005 with no assets or liabilities. The company was originally formed for sales activities on St. Maarten several years ago and became redundant when the sales department was restructured.

In 2008 two former sales consultants claimed unpaid commissions. In St. Maarten, it only takes two such claims that can and did result in a default bankruptcy decision by the local courts, and it is not required to notify the company in question prior to the decision. One consultant’s claim was confirmed and settled last year; however, the other claim was never confirmed in court or otherwise. Opposition was filed against the bankruptcy and it was ultimately overturned.

Pelican Atrium N.V., the operator and owner of the Atrium Resort on St. Maarten, was never in bankruptcy nor was it affected by the temporary involuntary bankruptcy of Festiva Resorts International N.V. Additionally, its bankruptcy had no consequences for Atrium members or for the ongoing court action regarding the assessment and CPI. Further, the situation with this independent, international company has no impact on the operations of Festiva Resorts as a whole and in particular, it has no affect on our U.S. companies and operations.

 

[Fig]

1. Festiva Resorts, LLC, is a company that is incorporated in Nevada, but we have no offices there.

2. The reason we are showing up in phone listings, google, etc. in Denton is because when we first hired Outfield to do our marketing, part of that arrangement included Outfield contacting our owners by phone on our behalf. Therefore, we had the phone line (used only for calling Festiva owners) set up in Festiva's name.

3. Regarding the 'bankruptcy' of the long-dormant company in St. Maarten. This is published on our blog, copied for you here:

About a year ago, information was published in St. Maarten that Festiva Resorts International N.V. was put into bankruptcy. At the time, we sent a notice to our Atrium owners clarifying the situation to dispel any rumors that may have occurred as a result. Unfortunately, it seems that there are still rumors and inaccurate information circulating about this subject. Please continue reading below for the correct information and an update on the situation.

Festiva Resorts International N.V. is a St. Maarten-based company that had been dormant since 2005 with no assets or liabilities. The company was originally formed for sales activities on St. Maarten several years ago and became redundant when the sales department was restructured.

In 2008 two former sales consultants claimed unpaid commissions. In St. Maarten, it only takes two such claims that can and did result in a default bankruptcy decision by the local courts, and it is not required to notify the company in question prior to the decision. One consultant’s claim was confirmed and settled last year; however, the other claim was never confirmed in court or otherwise. Opposition was filed against the bankruptcy and it was ultimately overturned.

Pelican Atrium N.V., the operator and owner of the Atrium Resort on St. Maarten, was never in bankruptcy nor was it affected by the temporary involuntary bankruptcy of Festiva Resorts International N.V. Additionally, its bankruptcy had no consequences for Atrium members or for the ongoing court action regarding the assessment and CPI. Further, the situation with this independent, international company has no impact on the operations of Festiva Resorts as a whole and in particular, it has no affect on our U.S. companies and operations.

FestivaRep, can you give us the address of Outfield Marketing in Denton, Texas? Thanks.

 

[Sou13]

Correction to Post #973

The owners who updated me on what's happening at Southcape have corrected my previous post (#973) which I will edit after posting the correction here:

The telephone call did not identify "Frank in Owner Services" or anyone else other than a woman whose name the owners cannot recall. She was offering them a $50 gift card for attending a "meeting" that was supposed to be about the "upcoming renovations" but it turned out that this woman was scheduling appointments and there were no openings until the afternoon.

I don't want to be accused of posting "untruths" or "misrepresentations" which is why I cannot report more than the above. What's important to note is that $50 gift cards are now being offered and that the purpose of the meeting is being misrepresented.

 

[tombo]

1. Festiva Resorts, LLC, is a company that is incorporated in Nevada, but we have no offices there.

2. The reason we are showing up in phone listings, google, etc. in Denton is because when we first hired Outfield to do our marketing, part of that arrangement included Outfield contacting our owners by phone on our behalf. Therefore, we had the phone line (used only for calling Festiva owners) set up in Festiva's name.

.

1. Why would Festiva incorporate in Nevada but have no offices there? Why not do what most businesses do and incorporate where your home office is?

2. So when unsuspecting owners called the Festiva phone number in Texas, they were never going to actually talk to Festiva. Festiva set up the phone line in Festiva's name, but it was actually set up for Outfield Marketing to sell points to "Festiva owners" as you said. It is kind of misleading to have people call a phone number that is listed as Festiva when in actuality they are calling Outfield Marketing who according to you has nothing to do with Festiva other than as a hired sales force.


You said Outfield was only calling "Festiva Owners". Points are rarely (if ever) sold to "Festiva Owners" by Outfield because the FAC members already have been swapped to points. Festiva doesn't sell ownership, Festiva sells memberships. Festiva members own nothing, they rent points each year for 30 years. They have no vote and they no longer have ownership in the resort they used to own a week at. Outfield calls "owners of weeks" at resorts where Festiva also has points to convert "RESORT OWNERS" to "FAC Members", stripping the OWNERS of the week they owned and a significant amount of cash. To say that Outfield markets to "Festiva Owners" is a stretch if not outright misrepresentation because not one single person on any web site I have visited has mentioned that they were already Festiva members and that they were approached by Outfield to buy more points. 100% of the reviews I have read were where Outfield was trying to get an "owner" to give Festiva their deeded week and about $3000 to become a non owner at their resort by joining FAC. Perhaps in the future you could clarify that Outfield is hired to convert resort owners to FAC members since that is in fact the truth.

 

[Sou13]

See Sandcastle P'Town post #401

Michael in his Sandcastle P'Town post #401 reports:

Quote:
Originally Posted by FestivaRep
M. Weinberg;
Here are answers to the questions you sent me today.

1. Does the relationship between Festiva and Outfield extend beyond simply hiring them for outside sales?
No.

2. Do Festiva and Outfield have any board members in common?
No.

3. Is Outfield owned, in whole or in part, by Festiva?
No.

Yes.​

"Thank you for your responses. You might be interested to know, though, that when Outfield Marketing called me to ask about my experiences when I spoke to one of their representatives at the Sandcastle on July 1, the message they left on my answering machine said, "This is" so-and-so "from the Outfield Marketing division of Festiva Adventure Club." Assuming that your answers to me are true, and I have no reason to doubt them, your firm should be VERY concerned that Outfield is misrepresenting not only your product, but their relationship with you as well. Yet you seem pretty sure that this is the firm that you want selling your memberships. I still have to wonder why that is. I know that if I were hiring an outside firm to represent me publicly, I'd want to make very sure they were representing my honestly. I just thought you'd want to know."

 

[FestivaRep]

You asked for specific questions.........

While I personally do not know who Jonathan Brown is, my best guess would be that he is a sales representative for Outfield. Most of the questions below should be directed to the resort developer.

1) Festiva had purchased Southcape
- Festiva did not purchase Southcape.

Questions 2-5 should be directed to the resort developer.
2) Maintenance fees were going to $750/year
3) The ENTIRE septec system needed to be replaced for $5-10mm4) There would be a $500/yr assesment for at least 5 years until
a) Septic is paid off
b) There is a $2mm reserve
5) All of Soutcape was switching to II

6) We could avoid the increased maint/assesments by 'upgrading' to Festiva
Again, Festiva does not control the maintenance fees or assessments at Southcape, but the Adventure Club does offer stability in fees because members are not subject to individual resorts' increases and assessments.

a) Year 1 of II would be included
Typically, the enrollment and first year's II fees are indeed included with an FAC membership.

b) Year 1 of Festiva maint would be included
This is not typical sales practice, but if it is something that was written into your purchase agreement/contract, then it should be honored.

c) We could 'opt out' of Festiva without penalty - anytime
This unfortunately is not the case. We are aware that in the past some of our sales reps were giving this information because they misunderstood the product, and they have since been retrained and given the correct information. Just like any vacation ownership/timeshare purchase, there is a set rescission period after purchasing an FAC membership.

 

[FestivaRep]

FestivaRep, can you give us the address of Outfield Marketing in Denton, Texas? Thanks.

The shipping address that I have for them is:

347 East Hickory
Denton TX 76201
940-383-9769

 

[Fig]

The shipping address that I have for them is:

347 East Hickory
Denton TX 76201
940-383-9769

Shipping address? You don't know where their offices are located? That is not the legal address filed with the State of Massachusetts. The building they own is at 135...it is worth less than $2,000. I am kind of taken aback that a company as large as Outfield has such a confusing series of addresses....this is the first I've heard of 347 East Hickory. I will look into who owns the building. The only building I have found thus far that they own on the street is called a "sales office" according to property tax records...but is so small it looks like a tool shed.

 

[FestivaRep]

1. Why would Festiva incorporate in Nevada but have no offices there? Why not do what most businesses do and incorporate where your home office is?

Businesses can be incorporated in whichever state they choose.

2. It is kind of misleading to have people call a phone number that is listed as Festiva when in actuality they are calling Outfield Marketing who according to you has nothing to do with Festiva other than as a hired sales force.

We never intended for anyone to call that number thinking it would be Festiva. We do not publish that number anywhere on our websites or any collateral that we provide to members. Even if someone were to search for Festiva Resorts on Google maps, that address was not appearing anywhere near the top of the results, when I looked for it yesterday it was on page 3 of 4.

You said Outfield was only calling "Festiva Owners". Points are rarely (if ever) sold to "Festiva Owners" by Outfield because the FAC members already have been swapped to points. Festiva doesn't sell ownership, Festiva sells memberships. Festiva members own nothing, they rent points each year for 30 years. They have no vote and they no longer have ownership in the resort they used to own a week at. Outfield calls "owners of weeks" at resorts where Festiva also has points to convert "RESORT OWNERS" to "FAC Members", stripping the OWNERS of the week they owned and a significant amount of cash. To say that Outfield markets to "Festiva Owners" is a stretch if not outright misrepresentation because not one single person on any web site I have visited has mentioned that they were already Festiva members and that they were approached by Outfield to buy more points. 100% of the reviews I have read were where Outfield was trying to get an "owner" to give Festiva their deeded week and about $3000 to become a non owner at their resort by joining FAC. Perhaps in the future you could clarify that Outfield is hired to convert resort owners to FAC members since that is in fact the truth.

Actually, Festiva does have deeded week owners at our core Festiva Resorts (Ellington, Church St. Inn, Cabins at Green Mountain, etc.) that were there long before the FAC was formed, so there is in fact a such thing as a "Festiva Owner." In fact, I just ran a report that shows we have more than 16,000 active Festiva owners among seven resorts (not including the clubs or former peppertree resorts).

To clarify, the phone number in question was created in 2008 when Outfield was hired to call Festiva owners at several of Festiva's resorts to schedule in-home meetings to discuss the Adventure Club. These owners were all sent a letter prior to the calls starting to let them know that they may be receiving a call from an Outfield representative.

 

[FestivaRep]

Shipping address? You don't know where there offices are located?

I've never been there, so I can't say for sure. I have no reason to think that their shipping and physical locations are different. I just said 'shipping' address because that's what I got from someone in our office who has sent mail to them, and I know how detailed you guys are.

 

[e.bram]

FestivaRep sure sounds like doubletalk to me.
Either he's confusing or I'm confused.

 

[FestivaRep]

One last thing I wanted to add. Our president would like to extend an invitation to anyone who wishes to visit our office here in Asheville to discuss your concerns. It has happened before, and with positive results all around. Contact me if you would like to arrange a visit.

1. Festiva Resorts, LLC, is a company that is incorporated in Nevada, but we have no offices there.

2. The reason we are showing up in phone listings, google, etc. in Denton is because when we first hired Outfield to do our marketing, part of that arrangement included Outfield contacting our owners by phone on our behalf. Therefore, we had the phone line (used only for calling Festiva owners) set up in Festiva's name.

3. Regarding the 'bankruptcy' of the long-dormant company in St. Maarten. This is published on our blog, copied for you here:

About a year ago, information was published in St. Maarten that Festiva Resorts International N.V. was put into bankruptcy. At the time, we sent a notice to our Atrium owners clarifying the situation to dispel any rumors that may have occurred as a result. Unfortunately, it seems that there are still rumors and inaccurate information circulating about this subject. Please continue reading below for the correct information and an update on the situation.

Festiva Resorts International N.V. is a St. Maarten-based company that had been dormant since 2005 with no assets or liabilities. The company was originally formed for sales activities on St. Maarten several years ago and became redundant when the sales department was restructured.

In 2008 two former sales consultants claimed unpaid commissions. In St. Maarten, it only takes two such claims that can and did result in a default bankruptcy decision by the local courts, and it is not required to notify the company in question prior to the decision. One consultant’s claim was confirmed and settled last year; however, the other claim was never confirmed in court or otherwise. Opposition was filed against the bankruptcy and it was ultimately overturned.

Pelican Atrium N.V., the operator and owner of the Atrium Resort on St. Maarten, was never in bankruptcy nor was it affected by the temporary involuntary bankruptcy of Festiva Resorts International N.V. Additionally, its bankruptcy had no consequences for Atrium members or for the ongoing court action regarding the assessment and CPI. Further, the situation with this independent, international company has no impact on the operations of Festiva Resorts as a whole and in particular, it has no affect on our U.S. companies and operations.

 

[FestivaRep]

FestivaRep sure sounds like doubletalk to me.

I'm not sure what you mean. If you have specific questions, I'll be happy to look into them and provide any answers I can.

 

[FestivaRep]

Hi Chris;

Everyone has left the office today, but I have sent an e-mail out so I should get an answer tomorrow.

Hi Festiva Rep

Do you have the correct postal mailing address for NEVS in Massachusetts? I can't seem to find it anywhere and I wish to write them questions about Sandcastle. The last address I used was 93 Hawes Ave in Hyannis, but it was returned as not picked up after 20 days by the post office.

Thanks
Chris

 

[e.bram]

Just what is the Festiva Management Group? Please define.

 

[Fig]

The shipping address that I have for them is:

347 East Hickory
Denton TX 76201
940-383-9769

You may want to check your info. That building is personal and a "medical billing office" owned by another company...or private person entirely. Here is the tax record. It does not look big enough to hold two companies as it is worth $5,000

http://www.dentoncad.com/index.php?...=2010&PropertyID=952707&PropertyType=P&AbsCd=

Verified on Google. http://maps.google.com/maps?rls=com...1&gl=us&view=text&latlng=18154113945442309482

Somebody might be using it to process medical claims as it is registered as "Personal Property" and used for medical billing but its value means it is tiny and probably holds one person at the most.



Here is the tax record for the building Outfield owns.

http://www.dentoncad.com/index.php?...tive=on&Year=2009&MinVal=0&MaxVal=&Results=10

It is a "sales office" and is worth a whole $1,450. It is tiny...the size of a tool shed. It's hard to imagine anyone working in such conditions.

Again, I am more than a little taken aback that Outfield Marketing seems to have such a confusing location. Cliff swore up and down that 135 E Hickory was not Outfield Marketing's sales office...until I pointed out to him that NEVS filed legal paperwork claiming this as the address for two Outfield key personnel.

DIRECTOR STEVEN
LAMANTIA 135 (e) HICKORY RD.
DENTON, TX 76201 USA


DIRECTOR MARK MONROE (e) 135 HICKDRY RD.
DENTON, TX 76201 USA


Now you give us a new address that appears to be $5,000 "personal property" used for medical billing. Why, why, why is it so hard to pin Outfield Marketing down if they are in fact a legal company totally independent of Festiva?

 

[ecwinch]

Why would Festiva incorporate in Nevada but have no offices there? Why not do what most businesses do and incorporate where your home office is?

Most corporations that operate in multiple states, incorporate in the state that offers the most favorable tax rate and whose state statues afford them the most protection for their corporate structure.

For that reason, numerous multi-state corporations incorporate in Delaware, even though many of them do not have operations in Delaware.

 

[Classylassy523]

The Internet Is WONDERFUL!

You may want to check your info. That building is personal and a "medical billing office" owned by another company...or private person entirely. Here is the tax record. It does not look big enough to hold two companies as it is worth $5,000

http://www.dentoncad.com/index.php?...=2010&PropertyID=952707&PropertyType=P&AbsCd=

Verified on Google. http://maps.google.com/maps?rls=com...1&gl=us&view=text&latlng=18154113945442309482

Somebody might be using it to process medical claims as it is registered as "Personal Property" and used for medical billing but its value means it is tiny and probably holds one person at the most.



Here is the tax record for the building Outfield owns.

http://www.dentoncad.com/index.php?...tive=on&Year=2009&MinVal=0&MaxVal=&Results=10

It is a "sales office" and is worth a whole $1,450. It is tiny...the size of a tool shed. It's hard to imagine anyone working in such conditions.

Again, I am more than a little taken aback that Outfield Marketing seems to have such a confusing location. Cliff swore up and down that 135 E Hickory was not Outfield Marketing's sales office...until I pointed out to him that NEVS filed legal paperwork claiming this as the address for two Outfield key personnel.

DIRECTOR STEVEN
LAMANTIA 135 (e) HICKORY RD.
DENTON, TX 76201 USA


DIRECTOR MARK MONROE (e) 135 HICKDRY RD.
DENTON, TX 76201 USA


Now you give us a new address that appears to be $5,000 "personal property" used for medical billing. Why, why, why is it so hard to pin Outfield Marketing down if they are in fact a legal company totally independent of Festiva?

Oh, I just love the Internet. You click a few buttons, mash a few keys and lo and behold .... whallaaaaaa .... you find the most interesting things.

 

[Classylassy523]

I would appreciate having my questions answered.

Dear FestivaRep,

The next time you are on the Sandcastle thread I sure would appreciate your taking time to answer my questions. They are contained in Post #368.

Thank you for your time and effort.

 

[e.bram]

We had octoman.
Now we have octocompany

 

[tombo]

Businesses can be incorporated in whichever state they choose.

Of course they can. They can also incorporate in another country. I was asking why Festiva did not incorporate in the same state as they located their home office like most businesses do? Why did Festiva incorporate in Nevada when their closest timeshare and closest office is in Branson Missouri? Did an executive go to Vegas on a junkett and decide to incorporate on a whim while they were there, or is there some big tax advantage or legal limits on law suits that is available to Nevada corporations that is not afforded to NC corporations?

Perhaps Festiva incorporated in Nevada because Nevada has legal brothels making it legal for Nevada corporations to screw their customers.

We never intended for anyone to call that number thinking it would be Festiva. We do not publish that number anywhere on our websites or any collateral that we provide to members. Even if someone were to search for Festiva Resorts on Google maps, that address was not appearing anywhere near the top of the results, when I looked for it yesterday it was on page 3 of 4.

Since Outfield is "totally separate from Festiva" and simply hired as a 3rd party sales force, why would Festiva have to get a phone number in Texas at all? Outfield as a 3'rd party sales force would provide their own phone numbers, office, and salesmen. Unless Festiva set Outfield up in a new business, surely Outfield already had phone access at their existing office. Did Outfield marketing exist before Festiva hired them, or did they get hired for their first 3'rd party sales job by Festiva?

Festiva according to you doesn't have an address in Texas, only Outfield does. Why would Festiva need a local (not toll free) Denton Texas phone number for sales? Texas would be long distance for any Festiva customer that called since you don't have any affiliated resorts in texas. Why not simply send out Festiva's office number that already existed and also enclose Outfield's existing phone number(s) to Festiva members and potential members? A third party sales force with an office in Texas would have a reason for a local Denton Texas phone number , not a developer who's home office and almost all of it's staff was located in North Carolina.

Actually, Festiva does have deeded week owners at our core Festiva Resorts (Ellington, Church St. Inn, Cabins at Green Mountain, etc.) that were there long before the FAC was formed, so there is in fact a such thing as a "Festiva Owner." In fact, I just ran a report that shows we have more than 16,000 active Festiva owners among seven resorts (not including the clubs or former peppertree resorts)..

Ok so there are in fact actual Festiva owners at 7 of your 27 affiliated resorts. Is Outfield selling fixed weeks at any of your 27 resorts including the seven resorts where some owner's actually own weeks? Outfield has only been referenced online as trying to get owners to swap their weeks for points and cash. Do they have any other sales role for Festiva other than selling the Adventure Club Points? I own at one of the 20 resorts where there are no actual Festiva owners, and I have been contacted by Outfield by phone (and I assume it was Festiva onsite) repeatedly about swapping my weeks to FAC points, but not once have I been contacted offering me weeks for sale at my resort or at any other Festiva affiliated resort. I know an owner at Church Street Inn, and they have had identical experiences with Outfield trying to get them to swap to points even though Church Street Inn is one of your core resorts where you tout owners. They told me that they have not been approached once about buying weeks at their resort since Festiva took over.

By the way like the owners at The Atrium, Southscape, Sandcastle, and numerous other resorts where Festiva has taken over, the Church Street Inn owners are also are very upset about the huge increases in MF's since Festiva took over Church Street Inn and upset by the assessments for renovations, both of which seem to occur at every resort Festiva takes control of. Church Street Inn might have owners, but according to my friend they don't have enough owners to stop Festiva from renovating, assessing, or ratcheting up MF's annually.