Westgate Park City questions

[joey]

Is anyone having problems reserving week 52 for 12/25/22-1/1/23? We are owners of 2 weeks at week 52 (1st one purchased through Westgate and the 2nd as a resale). However, this year we just noticed that they gave us Jan 1-8th, which is week 53 on the Westgate timeshare calendar. When I complained, they said I actually own "Holiday" (New Year’s Day), not week 52 and thus assigned 1/1-1/8/23. However, the title insurance for the resale we purchased states "week 52". Our initial purchase through Westgate in 2012 called it "week 52". Any suggestions on how I can reclaim my week 52 for 12/25/22-1/1/23 would be greatly appreciated. What's frustrating is that I also own week 51 and they gave me 12/18-12/25. I now have a week with no reservation between my week 51 and 2 weeks 52.

 

[grupp]

Is anyone having problems reserving week 52 for 12/25/22-1/1/23? We are owners of 2 weeks at week 52 (1st one purchased through Westgate and the 2nd as a resale). However, this year we just noticed that they gave us Jan 1-8th, which is week 53 on the Westgate timeshare calendar. When I complained, they said I actually own "Holiday" (New Year’s Day), not week 52 and thus assigned 1/1-1/8/23. However, the title insurance for the resale we purchased states "week 52". Our initial purchase through Westgate in 2012 called it "week 52". Any suggestions on how I can reclaim my week 52 for 12/25/22-1/1/23 would be greatly appreciated. What's frustrating is that I also own week 51 and they gave me 12/18-12/25. I now have a week with no reservation between my week 51 and 2 weeks 52.

This seems like a typical Westgate move. The only suggestion I would have is to keep calling and see if you can make your way to someone in the Westgate Corporate Owners Relations Office. In my experience, you most likely won't be able to get transferred there, but hopefully can get someone to call you back. As difficult as it is dealing with Westgate their Reps do make good notes in your file when you talk with them, so anyone who looks at it should know your issue.

Wish I had some advise for you, but hopefully you can work this out.