we got a response to our request this morning explaining they have been in contact with you from the beginning and most recently on January 17th? your original post seems to indicate that you have not had any communication with them in over a month? not trying to take sides here, but with such a disparity in stories...someone has to be incorrect no?
It seems that perhaps this can all be chalked up to a lack of communication or missed messages?
I was out of town in MLK weekend.
He did send me an email last Friday after I posted here:
"I took note of your comments, but I'll begin this email by saying that I’m not hiding, and I again reassure you that you’ve not be scammed.
The process is indeed slightly delayed (only a few weeks time), you may feel powerless but your accusation of being scammed and your "threats" to pull out the big guns by intimidating me using the justice system and/or reviewing Doctor Timeshare are not justified — I’m a honest person, will bend over backward for my clients, yet we must follow the procedure in place. Needless to say that the Timeshare External Purchase Agreement Reference No: DT198613B, contains full and complete understanding between you (The Purchaser) and us (The Broker), which you entered voluntarily.
I now see the following three options:
1- We bring this to legal battle. Both of us are going to fight back 200%, with loss of energy, time and money, and making at the end our lawyers happy.
2- As from the Timeshare External Purchase Agreement Reference No: DT198613B, paragraph E. CANCELLATION, subparagraph 2 — If you wish to request a cancelation of the transaction, we will right away inform Marriott and the actual owner of the timeshare ownership, and we will reimburse the funds to your account immediately after we have found another buyer.
3- We bite the bullet, move on with this in a calm and rational way, and work together to our common interest —
If we then reach the conclusion that we’re unable to complete the transaction, we will then proceed with a full refund of all monies paid (Timeshare External Purchase Agreement Reference No: DT198613B, paragraph E. CANCELLATION, subparagraph 3).
Here was my reply:
"1. The contract was signed on 9/17/2019, and I paid in full on 9/20/2019. According to the contract: "The timeshare resale process takes about 90 days to complete and is organized in 4 parts... part 2 ROFR typically takes 4 weeks..." Now, it is stuck in ROFR for ~120 days already, you broke the contract by unable to abide the timeline. That's why I asked for full refund immediately.
2. On 12/18/2019, you wrote in your email: "I totally understand your impatience and I agree with you, your transaction is taking much more time than expected and we truly apologize for that! Please, be assured that we're taking the necessary actions to complete your transaction within the shortest possible time; understand that it is in our common interest! — I’m thus proposing to you the following: If by the next 2 weeks we have not received Marriott’s ROFR decision, ideally the waiver, we will then process with a reimbursement of the money you have paid." If you are indeed a honest person, why not keep your promise and refund my full payment?
3. I sent you several emails and told you if you don't refund my money, I have no choice but dispute with credit card, and leave negative feedback, but you just ignore and didn't reply. I chose to trust you for a long time, but you simply failed me.
If you still wanna solve this problem, please refund my money as you promised. We can sign a new one and I will pay again if you get ROFR waiver from Marriott."
Although I don't trust him anymore, I am ok to hear his story if he reply publicly on tug.
