Redweek holding all payments regardless???

[DannyTS]

Reach out to lawyers who are willing to take the case. You must negotiate the terms as to how much lawyers will get out of this if successful. Lawyers may not want to touch this because if it goes to court owners are usually deemed as folks with deep pockets and take the side of the "poor" renters and that Redweek was correcting a situation for "poor" renters. Anyway, if the lawyers take the case, they can get the full list of owners who are affected by this from Redweek. They in turn will reach out to each person on the list to join the class action lawsuit.

i think it will be one of the jobs of the lawyers to explain to the judge that the owners are just normal folks, some of them working, some of them retired and to contrast that with big real estate companies and the owners of multiple apartment units. In this case there is no evidence that the owners are richer the the tenants. Redweek does not have pertinent information about the net worth of either party. Many owners have also been timeshare renters. I think the discussion here is the enforcement of a contract, not who has deeper pockets.

 

[pacman777]

i think it will be one of the jobs of the lawyers will be to explain to the judge that the owners are just normal folks, some of them working, some of them retired and to contrast that with big real estate companies and the owners of multiple apartment units. In this case there is no evidence that the owners are richer the the tenants. Redweek does not have pertinent information about the net worth of either party. Many owners have also been timeshare renters. I think the discussion here is the enforcement of a contract, not who has deeper pockets.

Agree. That is what really pisses me off. They completely made an “arbitration” decision that went completely against the terms of their own contract. I even question their ethics on whether the renters they supposedly ruled in favor of even received a full refund for the amounts they screwed the owners on.

 

[sportsfan1]

Agree. That is what really pisses me off. They completely made an “arbitration” decision that went completely against the terms of their own contract. I even question their ethics on whether the renters they supposedly ruled in favor of even received a full refund for the amounts they screwed the owners on.

Did any of you receive an email regarding arbitration prior to a decision being made or was a ruling made prior to any communication? They key for me was making an offer immediately upon receiving an email regarding arbitration. It worked for me on both of my weeks - one which was cancelled within the 60 day window and one cancelled outside of the 60 day window.

 

[pacman777]

Did any of you receive an email regarding arbitration prior to a decision being made or was a ruling made prior to any communication? They key for me was making an offer immediately upon receiving an email regarding arbitration. It worked for me on both of my weeks - one which was cancelled within the 60 day window and one cancelled outside of the 60 day window.

In my case, the only email I received that I wouldn't be getting paid was a day after the check-in date of the reservation so I was not even able to cancel or bank my Westin timeshare. And I even called the resort to make sure they were fully open and accepting guests which they were at the time so their "unhabitable" bullshit doesn't apply.

 

[TXTortoise]

Posted this in another thread, but probably more relevant here for those that haven't heard, going forward...

Added to Redweek Contract:

"IMPORTANT: For rental agreements signed on or after April 8, 2020, the Coronavirus (Covid-19) pandemic is considered a foreseeable risk. The renter, by digitally signing this agreement, hereby acknowledges and accepts the risk that the pandemic may prevent travel or occupancy of the rental unit, and that this will not serve as a basis for requesting a refund. This clause specifically removes the obligation of the owner to provide a habitable unit as described in sections 2 and 12, if the cause is due to the Coronavirus pandemic."

 

[R.J.C.]

Posted this in another thread, but probably more relevant here for those that haven't heard, going forward...

Added to Redweek Contract:

"IMPORTANT: For rental agreements signed on or after April 8, 2020, the Coronavirus (Covid-19) pandemic is considered a foreseeable risk. The renter, by digitally signing this agreement, hereby acknowledges and accepts the risk that the pandemic may prevent travel or occupancy of the rental unit, and that this will not serve as a basis for requesting a refund. This clause specifically removes the obligation of the owner to provide a habitable unit as described in sections 2 and 12, if the cause is due to the Coronavirus pandemic."

Day late and a dollar short, IMO.

 

[dlpearson]

About a month late, and several thousand dollars short for many owners.........

 

[dagger1]

This is one of those Golden Rule situations: the one holding the gold has the leverage to make the rules.

Exactly. End of story....

 

[Bill4728]

Just a little bit a good news about by the withheld rental payment.

I got the listing fee of $59 back yesterday Still it isn't the $2200 I was hoping for from my renter but better than having to pay the fee for them refunding the "non refundable" money

 

[vacationtime1]

Just a little bit a good news about by the withheld rental payment.

I got the listing fee of $59 back yesterday Still it isn't the $2200 I was hoping for from my renter but better than having to pay the fee for them refunding the "non refundable" money

A fine example of adding insult to injury.

 

[CPNY]

Posted this in another thread, but probably more relevant here for those that haven't heard, going forward...

Added to Redweek Contract:

"IMPORTANT: For rental agreements signed on or after April 8, 2020, the Coronavirus (Covid-19) pandemic is considered a foreseeable risk. The renter, by digitally signing this agreement, hereby acknowledges and accepts the risk that the pandemic may prevent travel or occupancy of the rental unit, and that this will not serve as a basis for requesting a refund. This clause specifically removes the obligation of the owner to provide a habitable unit as described in sections 2 and 12, if the cause is due to the Coronavirus pandemic."

So if a renter signed a contract before April 8th which was for a march check in then the reservation was moved to August, the can still get out of the contract if they “don’t feel pandemic comfortable”?

 

[montygz]

So if a renter signed a contract before April 8th which was for a march check in then the reservation was moved to August, the can still get out of the contract if they “don’t feel pandemic comfortable”?

If the renter was told at the time of the reservation extension they could choose between getting a refund, or moving the reservation and not getting a refund, then I would say they have a new contract that accounts for the pandemic and the renter will know they chose to gamble that the pandemic would be gone by August.

If the deal was just to move the reservation to get out of the way of the pandemic, and no refund was offered, and in August the pandemic is still around, I would say a refund should be offered unless another extension can be arranged.

As states start reopening, we will see what happens. It is an uncertain time and that makes it difficult to make decisions.

 

[marriottdude]

Does anyone know a good lawyer in Florida? Maybe if a couple of use took cases, we'd get a break on fees. I'd be interested. I'm out $5500.

Paragraph 16 of the Redweek Rental Contract: "Notwithstanding paragraphs 2 and 10.3 above, the parties waive any right such party may have under applicable law to a trial by jury with respect to any suit or legal action which may be commenced by or against the other party concerning the interpretation, construction, validity, enforcement, or performance of this agreement. The sole and exclusive venue for any legal proceedings or disputes relating to this agreement shall be the Circuit Court of the Ninth Judicial Circuit of Florida in Orange County, Florida. "

 

[Luvtoride]

Just a little bit a good news about by the withheld rental payment.

I got the listing fee of $59 back yesterday Still it isn't the $2200 I was hoping for from my renter but better than having to pay the fee for them refunding the "non refundable" money

How did you get the fee back? Do you have to cancel the listing or Waive the cancellation provisions?


Sent from my iPhone using Tapatalk

 

[pacman777]

If Redweek wants to somewhat provide restitution and make things better with owners that they screwed over would be to at least give them account credit for the amount they didn’t payout for the rental to be used against future listing and membership fees. Probably would encourage more listings in the future

 

[rickandcindy23]

If you are out money for a rental, you can still deposit your week into II or RCI, as long as you have some notice. At least you can get an exchange for something. So how much are you really "out," if the resort is closed. Closed resorts mean no one can stay there, making the unit uninhabitable. In my contract I use from TUG (Timeshare Von's contract), nothing to do with Redweek, it states that if the resort is closed/ uninhabitable, the contract is basically void.

 

[dioxide45]

If Redweek wants to somewhat provide restitution and make things better with owners that they screwed over would be to at least give them account credit for the amount they didn’t payout for the rental to be used against future listing and membership fees. Probably would encourage more listings in the future

That would set them up with a huge amount of liabilities and would restrict income and cash flow going forward. Don't they only make money from owner listings? The renter doesn't pay a fee, do they?

 

[echino]

The renter pays 5% fee if using Redweek payments.

 

[dioxide45]

The renter pays 5% fee if using Redweek payments.

Got it, probably about half of that is used to cover merchant fees. So they make most of their money from the owners in listing fees?

 

[rickandcindy23]

Got it, probably about half of that is used to cover merchant fees. So they make most of their money from the owners in listing fees?

Although it isn't much for the listing fees. Some renters require that you use Redweek for verification/ payment and even the contract. I had a renter for a week that wanted me to pay that fee, set it up as verified by Redweek (paid the $14.95), and the renter backed out of the rental.

 

[arubaguy2662]

This is bizarre. Redweek appears to be holding all payments hostage even if the renter never requested a cancellation. I don’t get how that makes sense. I was wary of using Redweek payments but then I started using it exclusively. I am likely done with Redweek payments in the future as they are violating their own terms and conditions.

For the record I am not unreasonable. I even offered to split the loss with a Redweek payment renter that canceled the night before check in. They haven’t paid either of us. On another one there is no cancellation by the renter but they are not releasing payment.

I have not had any problems with Redweek regarding the release of payment once the renter of my timeshare checks in. You should check out what terms you requested from your renter when you posted your week. You can and should set the terms of any refund timeline . It is clearly listed on the contract so the renter understands the rules.

 

[tschwa2]

I have not had any problems with Redweek regarding the release of payment once the renter of my timeshare checks in. You should check out what terms you requested from your renter when you posted your week. You can and should set the terms of any refund timeline . It is clearly listed on the contract so the renter understands the rules.

Experiences from previous years don't apply to travel for travel after 3/15 or so this year. If you assume your experience will be the same this year I think you will be surprised/disappointed.

 

[romeobink]

Your actions clearly show you are asking owners to 2) cancel their legally binding contracts, 3) refund 100% to the renter, and 3) assume all losses (although Redweek's recent offer to pay any cancelation fees, and give a future posting credit is a gracious gesture, than k you). In my case, canceling my reservation Sarkari Result Pnr Status 192.168.1.1 with the resort less than 60 days out would mean total loss of the week

 

[marriottdude]

I send off a small claims filing to the Orlando Clerk Of Courts today for suit against my renter. I'll let you all know how it goes.

 

[dioxide45]

I send off a small claims filing to the Orlando Clerk Of Courts today for suit against my renter. I'll let you all know how it goes.

Is your suit against the renter or against Redweek?