- Sep 29, 2012
- Reaction score
- Resorts Owned
- HGVC Kings' Land, HGVC Ocean 22, HGVC Sunrise Lodge, Sheraton Desert Oasis, Westin Kierland, and Wyndham Glacier Canyon
They mine as well post "If you want a refund for any reason click here"Redweek is actually encourages renters to file a dispute. When renters log in to their booking, they see this:
If you are not able to travel due to the Coronavirus, please file a dispute here.
Then there is a choice of dispute reasons:
When the renter chooses "Can't travel due to Coronavirus (COVID-19)", booking goes on hold, and then evidence is Redweek is automatically refunding renters.
- Can't travel due to Coronavirus (COVID-19)
- The resort doesn't have the reservation in my name
- The unit they gave me is incorrect
This is not right!
Booking is non-refundable. Resort is open. If the renter can't travel, they should claim under their insurance.