owners.marriottvacationclub.com CURRENT IT ISSUES [MERGED]

[TravelTime]

Luckily I got my reservation before the bottom fell out. As posted above, I can't even login now. FWIW, it was a weeks reservation.

Edit: Same issue on the AP site.

Where did you book? I could not book anything at all, even before the log in problems started.

 

[Mlvnsmly]

Where did you book? I could not book anything at all, even before the log in problems started.

Oceana Palms. I was in at the calendar page and clicked the refresh link at 9. It took a moment but let me select my check in day and complete the reservation. The confirmation email went to my junk so I almost called till I found it.

 

[The Colorado Kid]

Now it says my login information is incorrect that I have been successfully using for 2 years - very worrisome.

 

[MDteX]

Still issues for me. I can't login. Tells me id/password is wrong.

 

[HudsHut]

@MDteX
Same for me. I wasn't able to log in earlier, and now it tells me the password is wrong.

 

[mjkkb2]

what a sh** show!

 

[BigDawgTUG]

Is it just me, or is everyone finding that the MVC website has been painfully slow past few days. Specifically, when doing a points reservation search, after pressing the "Check Availability" button.

 

[Mikieg]

While at a sales presentation back in February, I was shown the "new" site that was due to be operational sometime this year. I must say, as presented it was a sea change from what we have now, the best feature being that the user can enter a date range and it will display everything that's available within the Destination Points system (similar to II), something that I've been screaming about for years. Sometimes I find myself with a lot of points (from banking) but not having a particular destination in mind for a given time frame. This new feature would fulfill that need instantly.

 

[BigDawgTUG]

My search results keep coming back with 0 of X availability, even where there was a lot of availability in yesterday’s searches. Any one else having same issue? I know they ran maintenance last night.

 

[BigDawgTUG]

Now, search showing availability, but when I click on check availability, no dates are available. Looks like they are still working through some post maintenance issues.

 

[Frequent traveler]

Has anyone else tried to bank points recently? I've made several attempts over the past 10 days--using two different laptops and two different browers, and always get a 500 error message. Spoke to a representative at the Chairman's Club desk who said that this was due to a website update. I expressed surprise that the issue would be continuing for 10 days. That doesn't sound like a website update

 

[kozykritter]

Has anyone else tried to bank points recently? I've made several attempts over the past 10 days--using two different laptops and two different browers, and always get a 500 error message. Spoke to a representative at the Chairman's Club desk who said that this was due to a website update. I expressed surprise that the issue would be continuing for 10 days. That doesn't sound like a website update

I couldn't bank points for six months after the Abound launch, getting the 500 error message every time I tried. I finally had them put it an IT ticket and it took about a month for them to resolve it so I can bank my eligible MVC-generated points. It still won't even display my Vistana-elected points on that screen so that I can bank them... For that portion of the IT ticket, they essentially told me that they gave up!

 

[Frequent traveler]

Thanks for the info! I just reached out to MVC about this as a "known issue". Maybe they'll put in an IT ticket for us, too

I couldn't bank points for six months after the Abound launch, getting the 500 error message every time I tried. I finally had them put it an IT ticket and it took about a month for them to resolve it so I can bank my eligible MVC-generated points. It still won't even display my Vistana-elected points on that screen so that I can bank them... For that portion of the IT ticket, they essentially told me that they gave up!