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owners.marriottvacationclub.com CURRENT IT ISSUES [MERGED]

Dean

TUG Review Crew
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It's down for me also.
 

UK Fan

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Thank you for the prompt replies. I thought it may have been a user error, but it sounds like it is something else. Thank you again!
 

PaulaC

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I was on hold for nearly 40 minutes yesterday and the customer service agent was never able to complete my request because he couldn't log into my account! Guess Marriott needs to spend some money on computer upgrades.
 

pspercy

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Jun 21, 2007
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Location
North Texas
Resorts Owned
Maui Ocean Club x2
DC points
Darn it!
Have urgent question, what happens to enrolled week if last minute cancellation is required ?

I know what happens with a points resv.
 

igopogo

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Don’t worry. It’ll get fixed when the IT guy comes in on Monday.
 

BigDawgTUG

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Search function on Marriott.com is also not working. Same IT guy?

We’re temporarily unable to display the information you requested.

We’re temporarily unable to display the information you requested. Please try again later.
 

joe0125

Guest
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Feb 8, 2021
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Of course, in my window to reserve and no response from website!! Was this planned maintenance?
 

tiel

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Glad I saw this. Was going to try to find a place to go in the next 30 days, and would have been frustrated with not being able to do that! Don’t need that kinda stress right now.
 

igopogo

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I can get in now, and see availability, but finalizing a reservation times out.
 

DanCali

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Sep 17, 2009
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Resorts Owned
Vistana, Marriott, DVC
I can get in now, and see availability, but finalizing a reservation times out.

IT guy probably started fixing but maybe went playing in backyard with kids before it gets dark.

Try again later :)
 

winger

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IT guy probably started fixing but maybe went playing in backyard with kids before it gets dark.

Try again later :)
Maybe good waves showed up "Gotta go! Work will be there when I get back"
 

Bodie

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Anyone else tired of the constant error messages on the MVC site? Aren't we going on a year with this joke of a system? Ahhh well, another day down the rabbit hole of IT. Sorry, just wanted to vent.
 

sponger76

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Anyone else tired of the constant error messages on the MVC site? Aren't we going on a year with this joke of a system? Ahhh well, another day down the rabbit hole of IT. Sorry, just wanted to vent.
Oddly enough, a few days ago (after several months of complaints) they finally fixed my MVC website issues so I can now perform searches and book in Abound. However, as of a little less thana a month ago, on the Vistana side I started having issues (I can search but not book). From what I understand, both sides are now using the same back-end systems, so based on their track record with me it'll be late October before they figure out and fix that problem for me.
 

ljmiii

TUG Review Crew
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Anyone else tired of the constant error messages on the MVC site?...
Actually, I haven't seen an error message or hiccup of any kind on the MVC site in months. And I use it a lot...booking and electing weeks, booking points, looking through point allocations in reservations, checking point balances, monitoring waitlists, etc.

I do wish I could cancel reservations, book explorer hotels online, more straightforwardly look at (and make) waitlists, etc....but no actual errors.

I'm on a PC using MS-Windows 10 w/Chrome.
 

hangloose

Guest
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Aug 8, 2012
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Location
NC
Resorts Owned
Marriott's Grande Vista (x2)
Marriott's Maui Ocean Club
Marriott's Ko Olina Beach Club
Marriott's Ocean Pointe
Wed June 7th - MVCI agents let me know that the "reservation system" is down..whether online, via chat, or via phone. No ETA. Makes it hard for me to book and them to assist me in doing so. Grr.
 

TravelTime

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California
Resorts Owned
All Resale: MVC DPs, Marriott Ko Olina, Marriott Marbella, WKOVR-N, Four Seasons Aviara
I am having the same problem this week as last week. When I try to make a reservation, the system just spins. I was able to select a Costa Rica reservation right at release time today but it would not let me complete the reservation. It did a temporary hold but it would not complete it. This same exact thing happened last Tuesday. So then I went to locations where I knew it was easy to book and same thing happened with the system spinning. Now I can‘t even log in. Now I am getting a system error when trying to log in. I used to have no trouble making reservations at release time. Have others been having this problem too?
 

The Colorado Kid

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Resorts Owned
Westin Riverfront
Christie Lodge
Apollo Park
Grand Timber Lodge
Indian Palms
Massanutten
Park Regency
Valdoro Mountain Lodge
Marriott Surfwatch
Just now
1686666388934.png
 

Mlvnsmly

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Mar 18, 2018
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Resorts Owned
Marriott's Oceana Palms, Asia Pacific Points
Luckily I got my reservation before the bottom fell out. As posted above, I can't even login now. FWIW, it was a weeks reservation.

Edit: Same issue on the AP site.
 
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