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owners.marriottvacationclub.com CURRENT IT ISSUES [MERGED]

BigDawgTUG

TUG Member
Joined
Jul 10, 2019
Messages
364
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Giving the MVC website an A+ today for coming up with different names for failed searches:

HTTP POST on resource 'https://api.mvwc.com:443/api/exp/owner-search/v2/owner/[redacted]/availability' failed: Timeout exceeded.

Fatal Error Searching Availability. Please check the logs

Outside Booking Window

Unable to find Owner Information from WPM

An error occurred during your search, please try again by refreshing your screen or contact us for assistance.








 

dougp26364

TUG Review Crew: Expert
TUG Member
Joined
Jun 6, 2005
Messages
14,704
Reaction score
3,506
Location
Kansas
Resorts Owned
Marriott Grand Chateau
Marriott Shadow Ridge
Marriott Ocean Pointe
Marriott Destination Club Points
Hilton Grand Vacation Club Las Vegas Blvd
Grand Colorado on Peak 8
Spinnaker French Quarter Resort Branson
Yesterday I had a difficult time loading our MF’s so I could pay for out BI’s and Club dues. At first I thought the page wasn’t loading, but I let it sit there and after several minutes they miraculously appeared.
 

BigDawgTUG

TUG Member
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Jul 10, 2019
Messages
364
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368
I've not been able to run a single points availability search since last night. Just get the spinning symbol and it never resolves. I have not been able to access any of my reservations for over a month.
 

winger

TUG Member
Joined
Oct 7, 2006
Messages
3,881
Reaction score
381
Location
Northern California
I've not been able to run a single points availability search since last night. Just get the spinning symbol and it never resolves. I have not been able to access any of my reservations for over a month.
I just logged in and tried to search for and make two (test only) ressies - system allows me
And system seems fast
 

MDteX

Guest
Joined
Sep 2, 2022
Messages
56
Reaction score
47
Location
DFW
I just booked a week at Ocean Club in Aruba. It did seem slightly faster. Also much more inventory appeared from my previous search.
 

BigDawgTUG

TUG Member
Joined
Jul 10, 2019
Messages
364
Reaction score
368
Search availability not working again - Firefox, Chrome, Edge and Safari all delivering the same error message: "An error occurred during your search, please try again by refreshing your screen or contact us for assistance."
 

kyaustin

TUG Member
Joined
Jun 2, 2022
Messages
113
Reaction score
61
MVC Site is down for me at this point, web browser says it can't find the IP. Anyone else?
 

kyaustin

TUG Member
Joined
Jun 2, 2022
Messages
113
Reaction score
61
It’s working for me.
Interesting.....still not for me from my laptop (wifi) nor iphone (cellular). I get to Marriottvacationclub.com but when I click Owner Login it gives me a message that the site cannot be reached.
 

BigDawgTUG

TUG Member
Joined
Jul 10, 2019
Messages
364
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368
I can log in, but not much use. Most searches for points availability are resulting in error messages. It's been that way all day.
 

Marathoner

TUG Review Crew
TUG Member
Joined
Jul 19, 2014
Messages
817
Reaction score
525
Location
NYC
I was going to compliment the MVC website over the weekend because it was more or less problem free and quicker than usual. This evening, it is a complete POS with no reservation features working. What a joke

Sent from my Pixel 6 Pro using Tapatalk
 

rickandcindy23

TUG Review Crew: Elite
TUG Member
Joined
Jun 6, 2005
Messages
33,967
Reaction score
10,425
Location
The Centennial State
Resorts Owned
Wyndham Founder; Disney OKW & SSR; Marriott's Willow Ridge and Shadow Ridge,Grand Chateau; Val Chatelle; Hono Koa OF (3); SBR(LOTS), SDO a few; Grand Palms(selling); WKORV-OF ,Westin Desert Willow.
I keep getting this message on Marriott Owners' website:

Our Apologies
At this time, we are experiencing an interruption in service. Please accept our apologies and re-visit the site at a later time.

I guess I will call to reserve a week to deposit.
 

Jim Mc

TUG Member
Joined
Jun 17, 2022
Messages
62
Reaction score
40
Location
Chicagoland
Resorts Owned
Marriott: (2) Grand Vista, Ocean Watch Grand Dunes, Waiohai Beach Club, Maui Ocean Club, Playa Andaluza Malaga Spain and 4,500 Abound Club Points (2) Master Villas Mesquite NV
Is anyone else having issues using the web owner login or the app today?

Thanks
Jim Mc
 

Jim Mc

TUG Member
Joined
Jun 17, 2022
Messages
62
Reaction score
40
Location
Chicagoland
Resorts Owned
Marriott: (2) Grand Vista, Ocean Watch Grand Dunes, Waiohai Beach Club, Maui Ocean Club, Playa Andaluza Malaga Spain and 4,500 Abound Club Points (2) Master Villas Mesquite NV
The Marriott web site, app, and IT department are all a JOKE. A corporation as big as this, and touting they were recognized as a Kincentric Best Employer, is clueless.
 

Jim Mc

TUG Member
Joined
Jun 17, 2022
Messages
62
Reaction score
40
Location
Chicagoland
Resorts Owned
Marriott: (2) Grand Vista, Ocean Watch Grand Dunes, Waiohai Beach Club, Maui Ocean Club, Playa Andaluza Malaga Spain and 4,500 Abound Club Points (2) Master Villas Mesquite NV
I can't believe the ineptness of their IT/web group, and they promoted the head of the department to CEO?
 

gln60

TUG Member
Joined
Oct 9, 2015
Messages
1,502
Reaction score
1,104
Location
The Garden State
Resorts Owned
Marriot Harbour Lake
Abound Points
the MVC site been working fine for me all weekend.
 

gln60

TUG Member
Joined
Oct 9, 2015
Messages
1,502
Reaction score
1,104
Location
The Garden State
Resorts Owned
Marriot Harbour Lake
Abound Points
anyone having trouble navigating the MVC website this morning?
 

BigDawgTUG

TUG Member
Joined
Jul 10, 2019
Messages
364
Reaction score
368
Yup. I can log on, but point search availability errors out before you can fill in any info.
 
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