owners.marriottvacationclub.com CURRENT IT ISSUES [MERGED]

[BigDawgTUG]

It was buggy last Monday a.m. Wonder if they are running updates or uploading inventory then.

 

[burg1121]

why is it so bad

 

[bucs0721]

Can't even log in now.

 

[Bodie]

Let us all recall that the new CEO touted his knowledge of IT as a skill.

 

[dioxide45]

Let us all recall that the new CEO touted his knowledge of IT as a skill.

He isn't the new CEO yet.

 

[Bodie]

He isn't the new CEO yet.

You’re right. He’s only the president until January 2023. Blame it on the outgoing guy.

 

[jmhpsu93]

The phone line says you're out of luck, too, because they can't do anything either.

 

[gln60]

He isn't the new CEO yet.

Maybe he‘s having 2nd thoughts

 

[Bill4728]

Still not able to log in.

 

[Marathoner]

Another Monday, another tech release, another problem logging into the system. Par for the course...

Whoever their head of technology, they should be terminated.

Sent from my Pixel 6 Pro using Tapatalk

 

[Fasttr]

Whoever their head of technology, they should be terminated.

Their HR system would likely crash before they could finalize the termination. ;-(

 

[emeryjre]

The squirrels spinning the power wheels are taking a break.

 

[jmhpsu93]

We had two recent sales presentations about 5 days apart. During the "get to know you" chit-chat at the beginning I noted my frustration with the web site and both presentations were done under an hour with no real sales offer because they knew there was no way in hell we were buying anything.

Even the sales teams know how aggravating this is.

 

[Bodie]

Gave MVC benefit of the doubt that they were actually updating the system with added inventory, etc. Logged in today and bupkis.
Same old system. Oh, but I did get my 2023 DC dues.

 

[Superchief]

I think I know the real reason that IT is so bad. The less people can do on the website, the more people they need in owner services in order to fix problems caused by the website inefficiencies. MVC gets 10% mgmnt fee for all of these incremental costs. Since the new CEO cares more about shareholders than owners, this is a great achievement for him.

 

[gln60]

Logged in…no problem…tried to search…nothing...nada….just keeps spinning round and round….same old song and dance……pathetic

 

[Fasttr]

Anybody out there betting MVC will be able to pull off the roll out of the combined Abound website by 10/31/22? (queue background laugh track now).

 

[VacationForever]

Anybody out there betting MVC will be able to pull off the roll out of the combined Abound website by 10/31/22? (queue background laugh track now).

I will take my $5 to bet on slots in Las Vegas instead.

 

[gln60]

Anybody out there betting MVC will be able to pull off the roll out of the combined Abound website by 10/31/22? (queue background laugh track now).

and those same bettors probably think Jimmy Hoffa died from natural causes.

 

[vol_90]

Received fatal error a couple times this morning (right after 9AM EST) but stayed patient and refreshed. Finally got through (~10 minutes) on the website to book a 2023 Thanksgiving week reservation. Not ideal but we did get the reservation we were looking for.

 

[hcarman]

Received fatal error a couple times this morning (right after 9AM EST) but stayed patient and refreshed. Finally got through (~10 minutes) on the website to book a 2023 Thanksgiving week reservation. Not ideal but we did get the reservation we were looking for.

Took us 30 minutes and 2 computers to get ours booked. Error message after error message. I am surprised we got Thanksgiving.

 

[BigDawgTUG]

Just waiting for the whole thing to collapse today. So buggy and so slow. Multiple error messages in between one or more infrequent successful searches.

 

[Bodie]

Another day, another ITFU. What a bunch of inept clowns.

 

[dioxide45]

Another day, another ITFU. What a bunch of inept clowns.

Inept clowns could probably do it better....

 

[michael49]

Agree on website failure today (and yesterday and the day before yesterday) but chat was available in less than 3 minutes and I easily canceled one reservation and substituted another. Less than 10 minutes on-line overall.