ilene13
TUG Member
II is owned by Marriott
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- Thread starter TUGBrian
- Start date
noreenkate
TUG Member
- Joined
- Oct 29, 2016
- Messages
- 1,395
- Reaction score
- 818
Before I bother the nice people answering emails for tug members- does anyone know if they can answer questions about corporate owned accounts. I reached out to member services with my club but the answer I received didn’t make much sense. Was hoping to get clarification on depositing points.
I'm fairly certain they can answer some questions about corporate II accounts. What timeshare system's points are you depositing and what type of issue are you encountering? Some TUG members may know the answer as well.
noreenkate
TUG Member
- Joined
- Oct 29, 2016
- Messages
- 1,395
- Reaction score
- 818
DVC- so there is not a lot of information on making deposits pretty much if I deposit my 2024 October & 2025 points. The 2024 points would have needed to be deposited before August of 2024? - the 2025 points can be deposited but cannot be used until after October 2025?
- Joined
- Mar 9, 2014
- Messages
- 4,263
- Reaction score
- 3,193
- Location
- Novi, Michigan
- Resorts Owned
- QH, HBC, VBHC, & Pinestead Reef
Does anyone know if in 2025 Mark is still with II and answering emails from this TUG email address?
- Joined
- May 20, 2006
- Messages
- 52,718
- Reaction score
- 24,312
- Location
- NE Florida
- Resorts Owned
- Marriott Grande Vista
Marriott Harbour Lake
Sheraton Vistana Villages
Club Wyndham CWA
He should be, but are you using a Yahoo based address? I've sent emails to the email box from an sbcglobal address and he confirmed it was never received. So they may have issues with some domains.
- Joined
- Sep 11, 2006
- Messages
- 8,730
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My last interaction with the tugmembers email address was answered by a woman named Mary Romero, who apparently works with Mark. She was very responsive.
- Joined
- Mar 9, 2014
- Messages
- 4,263
- Reaction score
- 3,193
- Location
- Novi, Michigan
- Resorts Owned
- QH, HBC, VBHC, & Pinestead Reef
Hi @dioxide45 , I'm using a gmail address, I also just sent another request using another email address... so hopefully one of these emails to the TUG email address for II will be answered soon...
- Joined
- Sep 11, 2006
- Messages
- 8,730
- Reaction score
- 8,056
Usually you would receive an acknowledgement email saying that they will respond within 24 hours. Have you received that email?