CLOSED: Thread Dedicated to the Upcoming/Anticipated Integration of Vistana & Marriott Ownerships (Marriott Link + Vistana Discussion)

[kozykritter]

Just attended a sales presentation in Marco Island received $250. No fee to enroll in the new program if weeks/points/options are qualified. Apparently Marriott did a survey with Vistana owners and came to the conclusion that charging a fee would alienate the very owners whom they anticipate would purchase more in the future.
No resales can participate whether voluntary or mandatory .
I also got a print out of all my weeks and the conversion to DC point and it’s accurate with what has been already presented on this thread.
This soft roll out is to get sales trained and ready for this summer.

Awesome, thanks for sharing! Did they give you a rollout date?

 

[Red elephant]

Awesome, thanks for sharing! Did they give you a rollout date?

No sometime in the summer. I think it depends on how the sales team is doing with the new system. Everything is going to be merged into one system. They told me when I sign on I will see all my products. I thought it was going to remain separate.

 

[kozykritter]

No sometime in the summer. I think it depends on how the sales team is doing with the new system. Everything is going to be merged into one system. They told me when I sign on I will see all my products. I thought it was going to remain separate.

I was getting the sense from recent reports on here that they would combine everything into one online system but you would still be able to perform VSN and MVC functions within separate subsystems, depending upon which you owned. I think this is why we've seen all those migration reservations as they have to bring all Vistana properties onto the MVC booking platform

 

[TravelTime]

You cannot book online 13 months out. Only via phone agent.


Sent from my iPhone using Tapatalk

Do you mean for weeks or DPs?

I can book at 13 months out using DPs. In fact, I just booked at 13 months today for a 12 day trip so I could get the 7 days I want without having to stress on Tuesday, which I believe is release date for the actual days I want, which is 7 days out of the 12 days. So next week, I can drop the days I do not want. I think I could do this because I had enough DPs in my account for the 12 days.

 

[TravelTime]

Just attended a sales presentation in Marco Island received $250. No fee to enroll in the new program if weeks/points/options are qualified. Apparently Marriott did a survey with Vistana owners and came to the conclusion that charging a fee would alienate the very owners whom they anticipate would purchase more in the future.
No resales can participate whether voluntary or mandatory .
I also got a print out of all my weeks and the conversion to DC point and it’s accurate with what has been already presented on this thread.
This soft roll out is to get sales trained and ready for this summer.

How was Marco Island? We are planning to go there next summer with my girls age 7 and 11 by next summer. I booked a 2BR gulf front.

 

[dsmrp]

Just attended a sales presentation in Marco Island received $250. No fee to enroll in the new program if weeks/points/options are qualified. Apparently Marriott did a survey with Vistana owners and came to the conclusion that charging a fee would alienate the very owners whom they anticipate would purchase more in the future.
No resales can participate whether voluntary or mandatory .
I also got a print out of all my weeks and the conversion to DC point and it’s accurate with what has been already presented on this thread.
This soft roll out is to get sales trained and ready for this summer.

So Marriott sales now has access to all the Vistana owner info and DC conversion charts? At the onset it was reported that Marriott sales didn't know anything about Vistana. So both groups are being cross trained. Hope they are consistent in the details. Marriott corp is likely not going to make significant changes, since training is underway.

 

[Red elephant]

How was Marco Island? We are planning to go there next summer with my girls age 7 and 11 by next summer. I booked a 2BR gulf front.

It is great!! We stayed at the JW Marriott down the street and going to Crystal Shores tomorrow.

 

[Red elephant]

So Marriott sales now has access to all the Vistana owner info and DC conversion charts? At the onset it was reported that Marriott sales didn't know anything about Vistana. So both groups are being cross trained. Hope they are consistent in the details. Marriott corp is likely not going to make significant changes, since training is underway.

Yes they printed out my portfolio and had everything in it. They did not have this access last year. They are all being cross trained and they said the system it’s pretty complicated.

 

[Red elephant]

Do you mean for weeks or DPs?

I can book at 13 months out using DPs. In fact, I just booked at 13 months today for a 12 day trip so I could get the 7 days I want without having to stress on Tuesday, which I believe is release date for the actual days I want, which is 7 days out of the 12 days. So next week, I can drop the days I do not want. I think I could do this because I had enough DPs in my account for the 12 days.

This I don’t understand about Tuesday being a release date.

 

[TravelTime]

It is great!! We stayed at the JW Marriott down the street and going to Crystal Shores tomorrow.

Let me know how Crystal Shores is. What kind of room did you get? What are some of the activities you have enjoyed so far? I have Crystal Shores MVC thread if you want to post there after your trip.

 

[TravelTime]

This I don’t understand about Tuesday being a release date.

Every Tuesday MVC releases the 13 month inventory and it releases 12 month inventory on Fridays.

 

[Red elephant]

I was getting the sense from recent reports on here that they would combine everything into one online system but you would still be able to perform VSN and MVC functions within separate subsystems, depending upon which you owned. I think this is why we've seen all those migration reservations as they have to bring all Vistana properties onto the MVC booking platform

Unless I misunderstood it sounds like there is one system where you can do all these things.

 

[TravelTime]

They have to put all inventory into MVC because they are selling DPs to new members based on being able to book at all the properties. There are posters and sales materials all over the MVC resorts advertising the new integrated program of over 90 resorts.

New members will have no clue what Vistana is or that it even exists. It is possible they may keep Vistana for Vistana owners if that is required legally.

 

[kozykritter]

Unless I misunderstood it sounds like there is one system where you can do all these things.

If they are including all Vistana owners (including those with unqualified ownership) in one IT system with Marriott owners, then there will have to be sub modules to administer the VSN weeks/options program and a separate one to administer the MVC weeks/points program with cross-linking to allow certain owners to cross book between the programs.

 

[DanCali]

This I don’t understand about Tuesday being a release date.

Every Tuesday MVC releases the 13 month inventory and it releases 12 month inventory on Fridays.

And if that's not complicated enough then you should know Tuesday and Friday is DC points inventory for 13 and 12 months reservations respectively.

Weeks inventory is released 13 and 12 months before the first allowed checkin day for the week you are interested in. For some it might be 12 and 13 months out before a Friday checkin date and for some it might be 12 and 13 months out before a Thursday checkin date.

Welcome to MVC!

 

[CPNY]

Yes they printed out my portfolio and had everything in it. They did not have this access last year. They are all being cross trained and they said the system it’s pretty complicated.

If it’s complicated for them imagine how it’s going to be for owners…. This plays to their benefit. Make it complicated so they can confuse owners even more then trick them into buying more in the future.

 

[dsmrp]

If it’s complicated for them imagine how it’s going to be for owners…. This plays to their benefit. Make it complicated so they can confuse owners even more then trick them into buying more in the future.

+1
Don't forget poor customer support who has or should understand the rules too. I doubt Marriott is giving them more training than sales. Training costs $.

 

[TravelTime]

And if that's not complicated enough then you should know Tuesday and Friday is DC points inventory for 13 and 12 months reservations respectively.

Weeks inventory is released 13 and 12 months before the first allowed checkin day for the week you are interested in. For some it might be 12 and 13 months out before a Friday checkin date and for some it might be 12 and 13 months out before a Thursday checkin date.

Welcome to MVC!

I recently noticed that MVC has a calculator in the portal and you can put in the date you want to travel and it tells you when you can book. I found that helpful. I suspect many people do not know the release dates. It took me awhile to finally understand how it works. Now I find it easy and not different than Vistana’s 12 and 8 month booking windows. I like to plan well already of 8 months so 13 and 12 is preferable to me.

 

[Bill R]

Just attended a sales presentation in Marco Island received $250. No fee to enroll in the new program if weeks/points/options are qualified. Apparently Marriott did a survey with Vistana owners and came to the conclusion that charging a fee would alienate the very owners whom they anticipate would purchase more in the future.
No resales can participate whether voluntary or mandatory .
I also got a print out of all my weeks and the conversion to DC point and it’s accurate with what has been already presented on this thread.
This soft roll out is to get sales trained and ready for this summer.

We didn't get any kind of survey about this...

 

[CPNY]

We didn't get any kind of survey about this...

It’s probably a lie that they are telling Marriott owners so the MVC owner won’t get PO’d because they had to pay to enroll when the DC program was rolled out.

 

[DanCali]

I recently noticed that MVC has a calculator in the portal and you can put in the date you want to travel and it tells you when you can book. I found that helpful. I suspect many people do not know the release dates. It took me awhile to finally understand how it works. Now I find it easy and not different than Vistana’s 12 and 8 month booking windows. I like to plan well already of 8 months so 13 and 12 is preferable to me.

That calculator has been there for as long as I've owned and it's there because you need it. In Vistana there is no inventory release calendar because you don't need one. Just count 8 or 12 months back from the checkin date...

With Marriott I've owned pre-2010 and I have a pretty good idea how weeks inventory works, but I always check with the calculator just in case. And that fact the inventory for Friday, Saturday and Sunday is all released on the same day at resorts with F/Sa/Su checkins causes a huge rush at 9am ET at 13 months out (12 months out you can also try online and hope the website doesn't crash).

On top of that, different resorts can have different checkin dates so if you happen own at multiple resorts the inventory may be released using a different formula at each one. For example, you could own 3 weeks - Newport Coast, Crystal Shores, Streamside (Birch) and say you want to reserve July 8, 2023. They all have different inventory release dates for that inventory - could be July 6, July 7, or July 8 (or June 6-8 at thirteen months out).

Is that really "no different than Vistana"? Maybe only the website crashes are no different

NCV:

Crystal Shores

Streamside Birch

 

[Red elephant]

And if that's not complicated enough then you should know Tuesday and Friday is DC points inventory for 13 and 12 months reservations respectively.

Weeks inventory is released 13 and 12 months before the first allowed checkin day for the week you are interested in. For some it might be 12 and 13 months out before a Friday checkin date and for some it might be 12 and 13 months out before a Thursday checkin date.

Welcome to MVC!

OMG!! And this is the best way to get what you want?

 

[Red elephant]

We didn't get any kind of survey about this...

I never got surveyed as well and I brought that up. I guess it was a focus group or something .

 

[Red elephant]

That calculator has been there for as long as I've owned and it's there because you need it. In Vistana there is no inventory release calendar because you don't need one. Just count 8 or 12 months back from the checkin date...

With Marriott I've owned pre-2010 and I have a pretty good idea how weeks inventory works, but I always check with the calculator just in case. And that fact the inventory for Friday, Saturday and Sunday is all released on the same day at resorts with F/Sa/Su checkins causes a huge rush at 9am ET at 13 months out (12 months out you can also try online and hope the website doesn't crash).

On top of that, different resorts can have different checkin dates so if you happen own at multiple resorts the inventory may be released using a different formula at each one. For example, you could own 3 weeks - Newport Coast, Crystal Shores, Streamside (Birch) and say you want to reserve July 8, 2023. They all have different inventory release dates for that inventory - could be July 6, July 7, or July 8 (or June 6-8 at thirteen months out).

Is that really "no different than Vistana"? Maybe only the website crashes are no different

NCV: View attachment 53511

Crystal Shores View attachment 53512

Streamside Birch View attachment 53510

I hope this also gets streamlined. They told me during this soft launch they will fix any issues that come up. Harborside was one of them. They did not realize it would be a problem converting that resort to DP till the soft launch!! I was like you had 2 years to pick up on that. Marriott sales is not ready to sell DP points to Vistana owners is what I got out of that presentation.

 

[daviator]

I never got surveyed as well and I brought that up. I guess it was a focus group or something .

We have a pretty good cross-section of Vistana ownership here. I'd like to hear from a single owner that was surveyed about this. I'm guessing this is more lies; I was not surveyed, and none of the other Vistana owners I know personally were surveyed or contacted. Of course, there are many thousands of owners so it's certainly possible it happened, but I think we'd have heard about it here.