[2016] Account review email [Accts. suspended]

[Roger830]

The gross abuse is wyndham charging an elderly person 20 k for a 63 k point contract when they can get same thing on ebay for free.

Wyndham would have ZERO sales without the gold/platitnum system.

So the real scam is WYNDHAM giving discounts to people that buy from WYNDHaM PAY TO PLAY IF YOU WILL

To get to platinum someone has to pay 400 K and they give you discounts then make it harder to obtain said discounts.

Everything points back to Wyndham.

Yes, and if there is abuse,it requiresa systme when wyndham is involved in the front end, middle end,andendof the life cycle of acontract.

Id love to find a lawyer that would take this on contingency.

The whole WYNDHSCAM CORP would tumble

I have another suggestion, when at a resort, and you a sales presentation going on, tell the mark to run from the crooks

We need retail buyers to keep the system active, resale sellers just don't do enough volume. Wyndham sells to folks that have no interest in buying a timeshare. That's the way the system as a whole functions.

I would never discourage a stranger from buying retail at a resort that I'm visiting.

The cost should be lower, which is more like 105,000 points for $20,000, about $160,000 for platinum.

 

[bestresort]

These contracts are worth about $18 to me

These contracts are worth about $18 to me but you have liability of 18 in future mf so the value should be 0.

If you cant extract 18 in value by screwing wyndham or someone else on a purchase, so be it

Thats a huge abuse imho
======================================

If you owned a house are you allowed to rent it by the week.

Why should the administrator put rules in place that would limit our right to use our deeded property.

Why do i have to pay wynscam 99 to allow a family friend to use it.Double that if god forbid its a split reservation

 

[ronparise]

Could Wyndham freeze accounts, not unfreeze them, and still require that monthly maintenance fees be paid?

Talk about a potential lawsuit. "Wyndham, you have frozen my account. You can't show me when, where, or how I didn't follow your rules. And now, you insist that I must still pay my monthly maintenance fees, or you will take further action. If you aren't going to unfreeze my account, what further actions can you take?"

If accounts aren't unfrozen soon, "taxation without representation." What happened then?

Jim

.. Dont pay and they have every right to freeze the account

 

[ronparise]

I am almost identical to johnstonga, except almost double. I own 2.166M. I have pooled all years currently possible. I rent 1M from Wyndham every year @ $8 per K.

I do use all 30 of my guest certs. I do take advantage of all VIP discounts/upgrades.

I called owner services to 're-rack' some of my "cancelled points" that should have gone back into a "pool" but ended up as regular points. I currently show 1.068M points with a Sept 30 2016 exp date when my only contract with 9/31 use year is 154K. (Hm, this should not be possible, right?)

2 days later my account was frozen. I sent them an email as directed. I have not talked with them yet.

Has no one received a call back yet? Or, are those that have talked with wyndham just not posting??

someone did post in another thread that they had their phonecall

I got mine yesterday

 

[ronparise]

Below is the post from another thread with the lawyer reference that got my attention from the beginning, and led me to believe that something more than the credit pool was up, but maybe it is all much ado about nothing:

It is a whole lot more than the credit pool. all I was saying in that other thread was that the credit pool might explain some of the imbalance

and now Im adding that cancel and rebook doesnt explain any of the imbalance.

 

[bestresort]

We need retail buyers to keep the system active

We need retail buyers to keep the system active, resale sellers just don't do enough volume. Wyndham sells to folks that have no interest in buying a timeshare. That's the way the system as a whole functions.

I would never discourage a stranger from buying retail at a resort that I'm visiting.

The cost should be lower, which is more like 105,000 points for $20,000, about $160,000 for platinum.

We need retail buyers to keep the system
active So we & wyndham have alligned goals

instead of the term "retail buyers"Insert the word suckers

And btw, i dont believe wyndham gives the hoa squat for vip savings, no way. So they are giving away something they dont own or even have a right to give away

 

[raygo123]

I agree with the statement concerning the elderly person who buys 63k. But it is their responsibility to do the research.

Rack price is about $255/1000 not $400/1000.
Pic is another way to get to platinum. I'm gold for under $70,000. My PIC s are Mexican TSs with no yearly MF.

If, I had planned better and had two, two bdrm PIC s I would be platinum, for that money.


Sent from my Nexus 7 using Tapatalk

 

[ronparise]

When my cable, Internet, cell phone or satellite goes out for a day or few, I refuse to pay for days service that I wasn't able to use.

Why are owners not doing that with Wyndham? Say I pay $100/mo in MFs. You remove a week access to my account. Now I send you $75 this month. (Rough math for example's sake)


Thoughts? Am I just off my rocker crazy?

What you dont understand is that Wyndham can squash me like a bug. The only reason that I can keep doing what i do is that they tolerate it. So when Wyndham asks me to jump I say "yes sir, how high sir?

I know I didnt do anything wrong and I want to make sure they agree and lift the suspension... (Id like an apology, and some compensation for the lost sleep but Im not counting on that) but if I dont pay my dues they have no reason to keep talking to me, and I have no reason to think that they will lift the suspension

I work with Wyndham, not against them, If they want to know what Im doing, I tell them, and If my fees are due, I pay them... If you dont understand why that makes sense, , yes I think you are crazy>>>> or I am

 

[rickandcindy23]

What you dont understand is that Wyndham can squash me like a bug. The only reason that I can keep doing what i do is that they tolerate it. So when Wyndham asks me to jump I say "yes sir, how high sir?

I know I didnt do anything wrong and I want to make sure they agree and lift the suspension... (Id like an apology, and some compensation for the lost sleep but Im not counting on that) but if I dont pay my dues they have no reason to keep talking to me, and I have no reason to think that they will lift the suspension

I work with Wyndham, not against them, If they want to know what Im doing, I tell them, and If my fees are due, I pay them... If you dont understand why that makes sense, , yes I think you are crazy>>>> or I am

I agree with everything you said! I need Wyndham to know I will answer any question they have about my activities, and I need them to know I am pretty grateful to them for my benefits as a Platinum owner.

 

[Cheryl20772]

I have the original video CD of the benefits we were to have as platinum members. I kept it just in case. :rofl:

Right, and your roleypoley emoticon shows you know that VIP benefits are not protected by contract.

 

[cayman01]

theory

I think what is being done here by Wyndham is a fact finding mission. A bit heavy handed but a fact finding mission nonetheless. They want to know exactly how people are getting 8M points worth of ressies in a 2m point account and they are going to close those loopholes. They want to see how people are taking advantage of the system as it is.

They are going to do their best to limit their competition in the rental market while not infringing upon the non-megarenter majority of owners. So, I think you will see a reduction in credit pooling abilities, limited upgrading, etc.

I think a lot of this might stem from Presidential Reserve owners wondering why they have to spend $2k plus in maintenance fees to stay in PR when they could have bought it on eBay for less than half of that.

 

[vacationhopeful]

I think what is being done here by Wyndham is a fact finding mission. .....

I think a lot of this might stem from Presidential Reserve owners wondering why they have to spend $2k plus in maintenance fees to stay in PR when they could have bought it on eBay for less than half of that.

PR owners have special inventory and 'finishes' in their units. IMHO, few mega-renters spent the extra money to buy PR points or that "class" of ownership.

Now, PR owners might be mingling with "the unwashed masses" .... the lower class level of "mouthy, bragging renters" who love to say, they got a 2/2 rentals for 7 nights for $350. while in the pool or at the pool bar. Just 1 of those "non-owners" or "guests" .. can ruin MANY owners' vacations.

I usually say, "wow .. what a deal. Can you give me the name & phone number for that owner, so I can rent from them. Should I give them YOUR NAME as a reference?" NEVER have gotten a phone number ... usually have gotten, "they had a death in the family" or "I did them some favors & they are helping me out" or "I lost the number .. let me get back with you."

And sometimes, they are actually locals floating in the pool (illegally) or sitting at the bar (like the Royal Vista Tiki Hut).

 

[ronparise]

I think what is being done here by Wyndham is a fact finding mission. A bit heavy handed but a fact finding mission nonetheless. They want to know exactly how people are getting 8M points worth of ressies in a 2m point account and they are going to close those loopholes. They want to see how people are taking advantage of the system as it is.

They are going to do their best to limit their competition in the rental market while not infringing upon the non-megarenter majority of owners. So, I think you will see a reduction in credit pooling abilities, limited upgrading, etc.

I think a lot of this might stem from Presidential Reserve owners wondering why they have to spend $2k plus in maintenance fees to stay in PR when they could have bought it on eBay for less than half of that.

I think they pretty much already know, Their problem is that there hasn't been a concerted effort to coordinate all that info

The title dept knows some of it, the owner care and the reservations clerks know some of it. and Im sure so does finance. and of course sales. and now Im sure Ovations and the buy back team knows some of it

But no one knows it all, Now they probably will, although I still have a few secrets that I havent exploited

The question of course is assuming they want to curtail large scale renting,, How do they construct a suite of new rules that can do that without too much negative impact on the rest of the membership... I dont think they can

I think bnoble has their answer and that is that they just have to talk to us. I know that would work for me.. Tell me what you want and leave me a little room to operate, Lets make a deal

 

[COAIR005]

I spoke to Wyndham!

Hey - someone called me back from Wyndham.

Long and short of it (and I think we're all in the same boat), but they were accusing me of spending more points than I subscribed to and basically said that I was several million points (negative) in the hole!

I obviously, that is not the case or at least if that did occur it was not with any malice and if that permitted to be done with by Wyndham's system.

They told me the account will remain suspended for +/- the next few weeks while they audit the points on the account.

I obviously have many good reasons to believe they are wrong and this is an error on the side of their points/accounting system, but ultimately, we'll see what happens.

Anyone else talk to them?

PS - If you haven't or want to continue to express your frustration, call their main dispatch 407-626-5200 and ask to speak to the office of the president.

 

[johnstonga]

Got My call back >> Expect 1-2 week suspension


Wyn Rep -- with attorney listening in -- stated issue:
My account has over 6+M points activity/reservations in 1.1M account & have 700+K available points --- Even with multiple year of pooled points, which they had ALREADY assumed, "How did that happen?"

Not so hard if you start with almost 5M points at beginning of year.

I expressed my lack of confidence in Wyndham's ability to keep accurate track of the correct number of points in my account.
I cited an earlier in year episode when Wynd summarily subtracted about 600K points from my account ..... then before I had time to analyze what was happening, it appeared that the 600K points had come back with no explanation.
Clearly their systems were not prepared to deal with the elimination of cancelled points ..... and I blamed the 'geniuses in the corner offices' for making policy changes without checking with the IT department.

I was assured that "smart people" were working on the audits ---- I verified a direct phone number for my agent. Was told I'd hear back in a week or two and that the only 'transactions' I'd be able to do during suspension was to cancel reservations.

So now, I guess, we sit and wait to see what the number crunchers come up with.

 

[Sandy VDH]

I keep a spreadsheet of all my wyndham transactions and what pool the points came out of.

That way I can audit to ensure Wyndham is doing what they are suppose to be doing, and I keep myself straight in the process.

Been doing that for years.

 

[cayman01]

PR owners have special inventory and 'finishes' in their units. IMHO, few mega-renters spent the extra money to buy PR points or that "class" of ownership.

No, what I meant was a PR owner looking for a PR unit and they are all gone as megarenters have them tied up in rental reservations. The "special inventory" advantage is a hoax as I read it. It says 75% of AVAILABLE PR rooms are held for PR. However, once the other 25% is taken it follows that 25% of the "special inventory" becomes open season for everybody til it is gone. And so on til there are no available units. The only true advantage PR has is the 14-13 month window. Somebody please correct me if I am wrong as I am new to Wyndham but have spent a lot of nights pouring over the owner's guide....

As for the "unwashed masses" I don't think that comes into play. In fact I can be considered an unwashed mass as I picked up a Christmas 5-night vacation at Bonnet Creek ina 4BR Presidential last year for $550. It's more about looking on eBay and saying " WTF did I spend all that money for?" Seeing a 4BR Presidential for $700 (or less) for a week does not sit well with people that spent $50k for those "special" rooms.

 

[Braindead]

I have said it in previous threads and still think it would be better to give VIP a smaller discount on all reservations upfront and a certain amount of upgrades a year upfront. Eliminate cancel rebook. Things would be so simple and show more units available because there not being tied up for cancel rebook

 

[chapjim]

I Don’t Want to Belong to Any Club That Will Accept Me as a Member

Groucho Marx

Or, as my father used to say, "Any girl that would marry one of my sons, I wouldn't want for a daughter-in-law!"

 

[vacationhopeful]

I would like an accounting of all the points and inventory Wyndham has seize via the overlapping reservation rule they imposed starting in late Dec 2015.

And WHO got those reservation bookings? Extra Holidays? After all, it was the New Year Eve week.

Is it there concern that an owner in good standing might leave a unit physically empty THAT their MFs are paying for?

Or did they see it as a cash bump to corporate Wyndham's bottomline ... and trolling for new leads for Sales?

 

[Ty1on]

I would like an accounting of all the points and inventory Wyndham has seize via the overlapping reservation rule they imposed starting in late Dec 2015.

And WHO got those reservation bookings? Extra Holidays? After all, it was the New Year Eve week.

Is it there concern that an owner in good standing might leave a unit physically empty THAT their MFs are paying for?

Or did they see it as a cash bump to corporate Wyndham's bottomline ... and trolling for new leads for Sales?

I would guess they felt like people were renting out duplicate reservations without giving Wyndham the benefit of the GC fee. Check in to both units, have renter meet you to pick up the key, boom.

 

[bestresort]

PR owner looking for a PR unit and they are all gone

PR owners have special inventory and 'finishes' in their units. IMHO, few mega-renters spent the extra money to buy PR points or that "class" of ownership.

No, what I meant was a PR owner looking for a PR unit and they are all gone as megarenters have them tied up in rental reservations. The "special inventory" advantage is a hoax as I read it. It says 75% of AVAILABLE PR rooms are held for PR. However, once the other 25% is taken it follows that 25% of the "special inventory" becomes open season for everybody til it is gone. And so on til there are no available units. The only true advantage PR has is the 14-13 month window. Somebody please correct me if I am wrong as I am new to Wyndham but have spent a lot of nights pouring over the owner's guide....

As for the "unwashed masses" I don't think that comes into play. In fact I can be considered an unwashed mass as I picked up a Christmas 5-night vacation at Bonnet Creek ina 4BR Presidential last year for $550. It's more about looking on eBay and saying " WTF did I spend all that money for?" Seeing a 4BR Presidential for $700 (or less) for a week does not sit well with people that spent $50k for those "special" rooms.

PR owner looking for a PR unit and they are all gone as megarenters have them tied up in rental reservations

Im megaowner and i never ever booked a reservation at PR

 

[raygo123]

I have said it in previous threads and still think it would be better to give VIP a smaller discount on all reservations upfront and a certain amount of upgrades a year upfront. Eliminate cancel rebook. Things would be so simple and show more units available because there not being tied up for cancel rebook

I'm gold VIP, so any cancel and rebook has to occur in the first six months to double book then cancel and rebook to enable me to deposit savings into credit pool.
My last reservation would be Aug 14th. So again, I do not want to see it disappear. If I can do two that's great. To me, it's one more one bedroom, or a stay that requires more points than the standard 105,000.

One thing Wyndham is doing is closing the loop hole that you have a choice as to what points one can use, it is now current year first.

Sent from my Nexus 7 using Tapatalk

 

[bestresort]

99 % are suspended for the sins of a few

Stripping the contract of points, then dumping the contract is a shameful practice.

SHAME SHAME

That greed has us all frozen

 

[raygo123]

99 % are suspended for the sins of a few

Stripping the contract of points, then dumping the contract is a shameful practice.

SHAME SHAME

That greed has us all frozen

You get what you pay for, that would never happen if you bought from the developer

Sent from my Nexus 7 using Tapatalk