Profeco Response
Dear Mr. Swartz,
From Profeco,
The Department of Conciliation Services for Foreign Residents from this Federal Agency for Consumer Protection (PROFECO) has received the paperwork regarding your complaint against Sunset Group.
I have analyzed your complaint again and according to Article 105 from the Federal Law of Consumer’s Protection there is a term of one year, after the purchase, to submit a complaint through this Office and in your case, this term has exceeded.
The above since 2007 was the first year of use and it is supposse that your complaint starts in 2007 (for the non fulfillment of the contract)
Therefore your inconformity has exceeded the term.
To Profeco,
Believe me, I will spead the word that when dealing with a timeshare. Your agency supports Mexican cons to extract US dollars as long as they can hold out for one year. Never again and I will also pass the word not to make any Mexican deals in this manner. You will not return money, but you can shut them dowm based on my evidence and the many other US citizens that have complained.
TO US consulate,
Please help, the Profeco agency is supporting a timeshare con in PV. I can support all the neccessary document to support the scrupulous activity of Belaire Golf Resort. I have lost 14,000, have a broken contract with a string of promising good will in e-mails preventing me from seeking reimbustment help. If you can not protect me as the US citizens, who can. Hundreds of other americans are suffering from my same positions and there are multiple blogs about Belaire in PV.