[2008] Belaire Golf Resort and Spa

[Great Dane]

Belaire Golf Resort and Spa

You are trying to intimidate me as you did the others. As always you want to claim I am someone else, I am an employee of the company, or I am not a real member.

This BBS was intended to have people provide their experiences so that others can make their own decision about whether to purchase a particular interest in a property, stay at a resort, to take a trip to certain destinations, etc. It is not to become your personal mouthpiece for whatever axe you have to grind. You have clearly shared your views now let others share theirs. Each time you feel you must have the last word on someones post. If they ask for feedback that is one thing but most do not. They are telling their thoughts and whether you feel they are right or wrong that is their own belief just as you have yours.

It is one thing to let people know they can rescind their purchase if something doesn't feel right. It is not right to tell them that they should go recind because you think what you do. That comment goes to many others on this thread as well.

My motive is to post my experience so that others can have a different view other than yours and those that I feel you have unduly tainted.

 

[Dave M]

With my moderator hat on....

That's enough at taking shots at one another. For all who post here, please follow the posting rules or be prepared for the consequences. This part of the posting rules is particularly appropriate:

Differing points of view are welcomed, and indeed the bbs would be a dull place without them. All users are expected and required to express their disagreements civilly. Refrain from name calling and behaviour lectures. Personal attacks will not be tolerated and repeated offences could get you banned from the bbs. Lively discussion is what the board is all about, but that is no excuse for boorish behaviour or bad manners.

Thus, you may post your own observations on this topic but you would be well advised to avoid attacking others.

 

[Great Dane]

Belaire Golf Resort and Spa

I purchased an Executive Suite at Belaire Golf Resort and Spa in March 2007. I am also an owner of two timeshares. I can honestly say that my Belaire Private Residence Club purchase and ownership has been an extremely positive experience and has definitely proven to me what I had already known, that my timeshare purchases were a waste of money.

I listened to the salesperson closely and saw a clear difference in what they were offering versus the timeshare pitches I had heard in the past. I was not pressured and as many others have noted, the models are what a first class place looks like. I have traveled to many places and have seen many alternatives but this is truly unique.

I have paid nothing but maintenance fees for the past 5 years on my timeshare units and each time I have tried to make reservations to go somewhere (even if I give them and entire country and entire month as an option) there is never any availability. In contrast, I have already booked exchanges and completed travel through the Belaire Concierge and Travel Center.

I have visited Belaire Golf Resort and Spa on three occassions this year, the last time being about 3 weeks ago (mid August) and have been treated wonderfully each visit. I have seen many of the same faces with a few new ones, I have seen continuous work occuring on the construction site during each week I was there and have met many other happy owners (both existing and new).

I have since purchased an additional unit since I realize what Belaire has to offer. My plan is to retain one unit and to rent the other and eventually probably sell it.

For those that have chosen to retain your membership in Belaire Golf Resort and Spa, I believe you will be very pleased with the final result.

 

[zara]

Belaire

Kudos to Great Dane for writing something positive for a change.

 

[brucecz]

Please address the issues as shown in the links provided about the Belairs unhonored and broken promises.


Bruce

 

[aliikai2]

OK, so how did you

I listened to the salesperson closely and saw a clear difference in what they were offering versus the timeshare pitches I had heard in the past. I was not pressured and as many others have noted, the models are what a first class place looks like. I have traveled to many places and have seen many alternatives but this is truly unique.

I have paid nothing but maintenance fees for the past 5 years on my timeshare units and each time I have tried to make reservations to go somewhere (even if I give them and entire country and entire month as an option) there is never any availability. In contrast, I have already booked exchanges and completed travel through the Belaire Concierge and Travel Center.

I have visited Belaire Golf Resort and Spa on three occassions this year, the last time being about 3 weeks ago (mid August) and have been treated wonderfully each visit. I have seen many of the same faces with a few new ones, I have seen continuous work occuring on the construction site during each week I was there and have met many other happy owners (both existing and new).

I have since purchased an additional unit since I realize what Belaire has to offer. My plan is to retain one unit and to rent the other and eventually probably sell it.

For those that have chosen to retain your membership in Belaire Golf Resort and Spa, I believe you will be very pleased with the final result.

Get an exchange using them when as of today they have no exchange company affiliations?

I toured and ultimately rescinded our purchase last November, and almost nothing has been done onsite since I was there 10 months ago, how can you having bought in March of last year ( 8 months earlier) still have such rose colored glasses on to have bought another package????

After following this project for the last year, hearing all the lies, seeing all the shill posters, I am sorry, but none of your post is believable.:annoyed:

Greg

 

[brucecz]

You are trying to intimidate me as you did the others. As always you want to claim I am someone else, I am an employee of the company, or I am not a real member.

This BBS was intended to have people provide their experiences so that others can make their own decision about whether to purchase a particular interest in a property, stay at a resort, to take a trip to certain destinations, etc. It is not to become your personal mouthpiece for whatever axe you have to grind. You have clearly shared your views now let others share theirs. Each time you feel you must have the last word on someones post. If they ask for feedback that is one thing but most do not. They are telling their thoughts and whether you feel they are right or wrong that is their own belief just as you have yours.

It is one thing to let people know they can rescind their purchase if something doesn't feel right. It is not right to tell them that they should go recind because you think what you do. That comment goes to many others on this thread as well.

My motive is to post my experience so that others can have a different view other than yours and those that I feel you have unduly tainted.

That is your opinon but please address the open issues I have raised by proving links to the proven deporable sales tactics of the Belaire.

I see you choose not to debate any of the points I raised with the links I provided in some of my last posts.

Lets deal with the proveable facts contained in those links unless you feel that dealing with proven facts do not futher your motives and agenda.

I see you also posted in another posting that you have visited the Bellaire 3 times and now bought another ownership and claim that you will make a profit on it.

WE are very interested in your claim " Quote In contrast, I have already booked exchanges and completed travel through the Belaire Concierge and Travel Center." unquote.

Through what reputable exchange company did the Belaire make this exchange for you?

Now remember that some of the Belaire supporters had claimed in the past that they could exchange through 3 differant exchange companies using the Belaire and as of 2 days ago that was proved to be flase with links provided to show they were false claims.


Bruce

 

[brucecz]

Kudos to Great Dane for writing something positive for a change.

Zara, I do hope things work out for you but many who recinded are experianced timesharers for many valid reasons as stated in their postings.

His one posting number 254 sure sounds like a sales pitch loaded with sizzle but no provable facts. My links on the other hand provide proveable facts.


Please note that the Great Dane has not addressed or disputed just even one single issue as shown in the links I provided about the Belairs unhonored and broken promises.


But the part about him being able to make reservations while other owners like you have posted that they can not even now after a years time use the 3 exchanges companies as promised by Marcos. That claim as of 2 days ago has as I am sorry to say, been proven to be 100% false.

For the record those exchange Companies were TPI, SFX and the Registery.

Maybe the Belaire has rented some weeks from some vendors to use to use in their promotions which is then a bait and switch tactic. Promise one thing but not deliver the exchange companies as promised.


Bruce

 

[Great Dane]

Belaire Golf Resort and Spa

I am willing to address any issue you or any one else have raised or will raise.

Let's start with the exchange issue since that has been highlighted. Maybe everyone needs a little education about exchanges and how they work. When you purchase a right to use vacation property, you generally have some number of registered and unregistered weeks or whatever the resort decides to call them. In Belaire's case they are mandatory and optional. Your registered week or weeks are those that are your's at your home resort. You have the option of using that week at your home resort or banking it and choosing to trade that time for time at another resort. The unregistered week(s) are those that you can additionally use at your home resort or anywhere and do not require any kind of banking. I am using the term exchange to include both these situations because in both cases you are utilizing inventory from an exchange company even though only in the first instance are you actually exchanging the time.

Belaire cannot participate with an exchange company for purposes of banking and trading your registered weeks until the building is complete and you actually have something to trade. That should be fairly obvious and has been confirmed by the exchange companies that Belaire has said they have planned to operate with. However, Belaire can and does have the ability to obtain special inventory from these exchange companies to provide to their users to stay at other locations. Of course, they have to buy this inventory and it appears that is what they have done.

As an example, I was given an "exchange" at Velas in PV for one of my stays through the Belaire Concierge and Travel Center which is a property in the Registry Collection. On another occassion I wanted to go to Cancun and I had my choice of several RCI member properties. These were properties I couldn't get through my normal RCI timeshare exchange because it turns out they sell the weeks that get banked out on the wholesale markets so that the timeshare owners can't get them but others can.

So, while you would like to say they have lied about being part of exchange companies they do have inventory available for their members from the exchange companies. In fact, access to places that RCI could not get for me under my timeshare exchange rights. And as has already confirmed in one of the earlier posts, Belaire have submitted their paperwork to be part of the Registry Collection when the building is ready.

Next topic please.

 

[aliikai2]

Your so funny, you come to the education center for trading and using timeshare

and want to explain to us about exchanges..:rofl: :hysterical: :rofl:


How did you like the Velas Vallarta? Did you mind the AI, this resort is always available from RCI either as an exchange or a last minute escape, for under $250 per week.

Rental Condominiums Incorporated
always has multiple Mexican weeks for rent or exchange. As long as you are talking about understanding trading, most Prime resorts in Mexico are very easy to exchange into with average low cost traders, and the AI resorts are even easier.

If you would like to stick around here and learn how to maximize your existing timeshares, we will be happy to help you.:whoopie:

Oh, I almost forgot, did you know that the Registry Collection is part of RCI??

Greg

I am willing to address any issue you or any one else have raised or will raise.

Let's start with the exchange issue since that has been highlighted. Maybe everyone needs a little education about exchanges and how they work. When you purchase a right to use vacation property, you generally have some number of registered and unregistered weeks or whatever the resort decides to call them. In Belaire's case they are mandatory and optional. Your registered week or weeks are those that are your's at your home resort. You have the option of using that week at your home resort or banking it and choosing to trade that time for time at another resort. The unregistered week(s) are those that you can additionally use at your home resort or anywhere and do not require any kind of banking. I am using the term exchange to include both these situations because in both cases you are utilizing inventory from an exchange company even though only in the first instance are you actually exchanging the time.

Belaire cannot participate with an exchange company for purposes of banking and trading your registered weeks until the building is complete and you actually have something to trade. That should be fairly obvious and has been confirmed by the exchange companies that Belaire has said they have planned to operate with. However, Belaire can and does have the ability to obtain special inventory from these exchange companies to provide to their users to stay at other locations. Of course, they have to buy this inventory and it appears that is what they have done.

As an example, I was given an "exchange" at Velas in PV for one of my stays through the Belaire Concierge and Travel Center which is a property in the Registry Collection. On another occassion I wanted to go to Cancun and I had my choice of several RCI member properties. These were properties I couldn't get through my normal RCI timeshare exchange because it turns out they sell the weeks that get banked out on the wholesale markets so that the timeshare owners can't get them but others can.

So, while you would like to say they have lied about being part of exchange companies they do have inventory available for their members from the exchange companies. In fact, access to places that RCI could not get for me under my timeshare exchange rights. And as has already confirmed in one of the earlier posts, Belaire have submitted their paperwork to be part of the Registry Collection when the building is ready.

Next topic please.

 

[Great Dane]

Belaire Golf Resort and Spa

Let's take a look at the construction topic that seems to be another issue of debate.

On this point, I agree that some of the dates that were provided for completion have not been met. However, I am in high technology and projects often get behind schedule due to any number of unforseen circumstances. You can call it a lie if you would like but at that point in time that may be what the project schedule indicated. That fact that it did not happen, you can look at in hindsight as a lie or realize that they were conveying what current expectations were. What you have to look at is whether there is a plan, what work is or has occurred and whether based on this what and when will something get done.

First, it has been confirmed in an earlier post, via a message and a response from IDOM that they were hired by Belaire and even had a feature on their main IDOM page for a while and then a newsletter article about Belaire earlier this year. Why would Belaire hire one of the largest and best engineering and architecture firms in the world if they were not going to build a building and were only planning to take the money and run as so many of you suggest? This type of architectural contract costs upwards of the $1 million range.

Unlike others who have freely admitted they know nothing or little about construction but have faithfully posted opinions about the status of the site, I do know something. As I indicated in my earlier message, I have been in PV three times this year. The first time I was there they were preparing the site. This means doing a lot of surveying and leveling the site. This is the proper first step.

On the second occassion, they were in the process of putting in the pylons. Each day during the week I was there, they prepared and inserted one of the 120ft wound rebar meshes into a hole and filled it with cemet. These are the pictures from the April timeframe shown on the Belaire site. There were a total of 35 or some number of these, I do not remember exactly to be completed. If anyone knows the price of steel rebar (this was 1 1/4") and cement you will know that the cost would put this stage at somewhere around $2M including the labor and hourly charge for equipment that was used.

After this they had to let things cure and then they dug the hole for the foundation which sits underground. And when I was there in August they were working on the rebar to pour the actual foundation that sits on top of the pylons. They poured the one section of cement you can see on the webcam during that week.

This sure indicates progress to me. It says that the money people have invested is being spent on what they were told. It also shoots a hole in all the theories that the web cam is somehow rigged and is not actual. Construction of a large project does not typically show visual progress day by day. Watch a house going up in your neighborhood and some days you will see a lot of change and sometimes weeks go by and it will look like nothing has changed but they have been there working everday.

So, to those that take pictures they say show nothing, taht say nothing is happening at the site but dirt being moved from one place to another, they are the ones who have lied to us as members not Belaire.

 

[Great Dane]

and want to explain to us about exchanges..:rofl: :hysterical: :rofl:


How did you like the Velas Vallarta? Did you mind the AI, this resort is always available from RCI either as an exchange or a last minute escape, for under $250 per week.

Rental Condominiums Incorporated
always has multiple Mexican weeks for rent or exchange. As long as you are talking about understanding trading, most Prime resorts in Mexico are very easy to exchange into with average low cost traders, and the AI resorts are even easier.

If you would like to stick around here and learn how to maximize your existing timeshares, we will be happy to help you.:whoopie:

Oh, I almost forgot, did you know that the Registry Collection is part of RCI??

Greg

The all inclusive did not bother me. If you eat all your meals at the resort as I did is is not that bad of a deal. I realize that for some it is not a viable option but then I was only using this as an example.

I was trying to help those that aren't in the business who don't have the knowledge that you do about how things work. Yes, I was aware the Registry Collection is part of RCI and what they consider their high end set of properties (some of which are a joke).

You confirmed my point exactly, many companies can get access to the timeshare inventory.

 

[Snappy Sam]

Don't play in to their hands

I think it is worth repeating that this thread was close to being shut down when Mule got everyone stirred up awhile back. I think it is a tactic once again so that either Bruce gets eliminated from the conversations or the thread gets shut down.
We don't feel intimidated by anyone who shares information willingly through this thread. However, we are glad we listened to those who helped us to get out of a several thousand dollar jam!
We have fractional ownership at The Residences at the Crane in Barbados as well as timeshare in PV. It's hard to give much credibility to folks who claim to have timeshare and fractional ownership other places including the Belaire who continue to remain "Guests" rather than becoming TUG members. And for those of us who could have lost several thousands of dollars or potentially will lose money it's hard for us to always remember to remain calm. I truly don't want Zara to lose her money nor anyone else.
I've edited out remarks that could be considered name-calling as I don't want anyone else to respond with personal attacks. No one wants to shut down this long and informative thread so we all must restrain ourselves a bit and just stick with the facts without any personal remarks to or about other posters. Thanks, Karen G, Moderator.

 

[Snappy Sam]

Membership information for Great Dane

Perhaps you've missed the information on how to become a TUG member. It's only $15 and you can include like most of us have, the list of other timeshare or fractional ownship we have under your name. I look forward to you becoming a member and seeing where you have other timeshare.

 

[Great Dane]

Belaire Golf Resort and Spa

Let's talk about communications with the resort.

Belaire has been sending out newletters ever since I became a member. First, it was about once per quarter and then this year about once every other month. They are sent via email so if they don't have your current email (and of course if you are not a member) you will not receive them. Just make sure they have your current email address on file.

I have always received responses to any message I have sent whether it be to the memberservices@belairevacationclub.com or the customer.care@belairevacationclub.com email addresses. Those of you that have indicated otherwise, likely made a typing mistake or their response went into your junk email folder because it was from an unrecognized source so probably considered spam. You can not blame the resort for these issues. Sometimes I have had difficulty contacting by phone but other times it has been fine. No different than any other numbers I try to reach in Mexico which seem to be sporadic and even worse with cell phones. Remember there is a time difference for many of us. Just because you don't get someone on the phone doesn't mean the place is gone. The phone does answer with a Belaire message.

I urge any member that has a question to send to the above address. The Belaire travel center has its own toll free contact number and is located in the US. If you want the number again send a message and request it because I do not want to post it here.

 

[Great Dane]

I think it is worth repeating that this thread was close to being shut down when Mule got everyone stirred up awhile back. I think it is a tactic once again so that either Bruce gets eliminated from the conversations or the thread gets shut down.
We don't feel intimidated by anyone who shares information willingly through this thread. However, we are glad we listened to those who helped us to get out of a several thousand dollar jam!
We have fractional ownership at The Residences at the Crane in Barbados as well as timeshare in PV. It's hard to give much credibility to folks who claim to have timeshare and fractional ownership other places including the Belaire who continue to remain "Guests" rather than becoming TUG members. And for those of us who could have lost several thousands of dollars or potentially will lose money it's hard for us to always remember to remain calm. I truly don't want Zara to lose her money nor anyone else.
I've edited out remarks that could be considered name-calling as I don't want anyone else to respond with personal attacks. No one wants to shut down this long and informative thread so we all must restrain ourselves a bit and just stick with the facts without any personal remarks to or about other posters. Thanks, Karen G, Moderator.

Whether I am "Guest" or a "member" does not make my information any less valuable than anyone else. I am not trying to get the thread shut down. I am trying to put factual information on the tread.

I also don't have to be a member to indicate where I own timeshares. I own at Mayan Palace Riviera and Club Regina (Westin) Los Cabos.

I am not Mule and don't appreciate your suggesting I am someone else as you have done with other members on this thread that I have spoken with.

 

[kholmes35]

Belaire Golf Resort & Spa (PRC)

Hello, I am new to TUG and so glad that I found this site. We are in PV on vacation and were sold into Belaire 2 days ago. It didn't feel right from the start and the more we discussed it after the transaction the worse we felt. We were sold a Diamond Executive Suite with a trade of our current Wyndham Timeshare, several credit cards and a promissory note all totalling about $33K.
When I googled Antonio Copela's name, I found this site. Thankfully, we were still within our 5 Day recission period and were able to cancel and get everything refunded. Not too say this was at all easy....
First of all, it is confirmed that Profeco is indeed closed in PV. We took a cab and found this out personally. But again, thanks to this site, we had already written our letter of cancellation, made all the necessary copies and mailed certified copies. According to the instructions in our contract, we went back to Belaire and delivered our letter of canellation personally and then were made to wait around for 4 hours while our salesperson and Antonio tried to pursuade us to change our minds. Yes, another confirmation is that they will call you stupid, and try to make you feel like you are making the biggest mistake of your life.

 

[brucecz]

I am willing to address any issue you or any one else have raised or will raise.

Let's start with the exchange issue since that has been highlighted. Maybe everyone needs a little education about exchanges and how they work. When you purchase a right to use vacation property, you generally have some number of registered and unregistered weeks or whatever the resort decides to call them. In Belaire's case they are mandatory and optional. Your registered week or weeks are those that are your's at your home resort. You have the option of using that week at your home resort or banking it and choosing to trade that time for time at another resort. The unregistered week(s) are those that you can additionally use at your home resort or anywhere and do not require any kind of banking. I am using the term exchange to include both these situations because in both cases you are utilizing inventory from an exchange company even though only in the first instance are you actually exchanging the time.

Belaire cannot participate with an exchange company for purposes of banking and trading your registered weeks until the building is complete and you actually have something to trade. That should be fairly obvious and has been confirmed by the exchange companies that Belaire has said they have planned to operate with. However, Belaire can and does have the ability to obtain special inventory from these exchange companies to provide to their users to stay at other locations. Of course, they have to buy this inventory and it appears that is what they have done.

As an example, I was given an "exchange" at Velas in PV for one of my stays through the Belaire Concierge and Travel Center which is a property in the Registry Collection. On another occassion I wanted to go to Cancun and I had my choice of several RCI member properties. These were properties I couldn't get through my normal RCI timeshare exchange because it turns out they sell the weeks that get banked out on the wholesale markets so that the timeshare owners can't get them but others can.

So, while you would like to say they have lied about being part of exchange companies they do have inventory available for their members from the exchange companies. In fact, access to places that RCI could not get for me under my timeshare exchange rights. And as has already confirmed in one of the earlier posts, Belaire have submitted their paperwork to be part of the Registry Collection when the building is ready.

Next topic please.

Same, topic. Quote" That should be fairly obvious and has been confirmed by the exchange companies that Belaire has said they have planned to operate with" Unquote

Only one of the companies have has said that they may take on the Belaire. The other two stated nothing on their website answers that they have or would accept deposits from the Belaire. Check the links provided about the SFX and TPI web postings.

Your Quote " Belaire Concierge and Travel Center which is a property in the Registry Collection."Unquote That was run by Marcos along with this pitching sales.

Your Quote "Maybe everyone needs a little education about exchanges and how they work" Unquote

Seeing that you posted that for 5 years you could could not get the exchanges that you wanted, most people would say you have very limited knowlegde on how to get exchanges.

In regards to knowing about exchanges I have sucessfully used 5 differant exchange companies and made over 25 exchanges so I will say your exchanging knowlegde is not great to say the least.

As a matter of record, some of loopholes I was credited with on some timeshare websites for finding loopholes in the RCI Points exchange system, and that I was creative with and enjoyed for several years system have now been closed.

So for you to say you can teach me about exchanging in light of you posting saying you could not make even one sucessfull exchange in 5 years is to a lot us interesting. You did post about your lack of sucess with RCI while I have done good.

I have never heard of anyone not being able to make even one RCI Timeshare exchange after trying for 5 years as you claimed in a post.

In fact we have 3 reservations through both RCI and another exchange company at a Gold Crown resort in Puerto Vallarta for the 2008 New Years week and the week after.


Also what date and unit number did you get to use at the Velas which is very close in location to the Belaire land and a very easy exchange as it is all inclusive for exchangers

In PV on some September weeks at the 2 Gold Crowns we were told one had 8% of their units filled and one was at about 30% so PV is not a hard place to get all year round.

So that inventory may just be from the pool of weeks that are mostly developer weeks and burn weeks. The Velas is a very nice resort.

In case you did not know it ou can buy a Velas week ownership off of ebay for $1. Go to the completed ebay auctions for proof. I would suggest if you condsitered the Velas a hard exchange, you are not well informed on exchanging.

You have not addressed the first posting on this string by a exemployee of the Belaire saying in regards to owners that some who bought a Belaire package will not be able to stay at the Belaire.

The proven fact is the Belaire did lie about being to exchange with the 3 exchanges in 2008 when the building was to be completed.

Bruce

 

[Karen G]

Hello, I am new to TUG and so glad that I found this site. . . . thanks to this site, we had already written our letter of cancellation, made all the necessary copies and mailed certified copies. According to the instructions in our contract, we went back to Belaire and delivered our letter of canellation personally and then were made to wait around for 4 hours while our salesperson and Antonio tried to pursuade us to change our minds. Yes, another confirmation is that they will call you stupid, and try to make you feel like you are making the biggest mistake of your life.

kholmes35, welcome to TUG and thanks for letting us know that we helped another person through this thread.

 

[brucecz]

Hello, I am new to TUG and so glad that I found this site. We are in PV on vacation and were sold into Belaire 2 days ago. It didn't feel right from the start and the more we discussed it after the transaction the worse we felt. We were sold a Diamond Executive Suite with a trade of our current Wyndham Timeshare, several credit cards and a promissory note all totalling about $33K.
When I googled Antonio Copela's name, I found this site. Thankfully, we were still within our 5 Day recission period and were able to cancel and get everything refunded. Not too say this was at all easy....
First of all, it is confirmed that Profeco is indeed closed in PV. We took a cab and found this out personally. But again, thanks to this site, we had already written our letter of cancellation, made all the necessary copies and mailed certified copies. According to the instructions in our contract, we went back to Belaire and delivered our letter of canellation personally and then were made to wait around for 4 hours while our salesperson and Antonio tried to pursuade us to change our minds. Yes, another confirmation is that they will call you stupid, and try to make you feel like you are making the biggest mistake of your life.

Congrats, I am sure you can now sleep :zzz: better. Who was your sales person?

Bruce

 

[aliikai2]

This makes me so happy

When we bought I tried to do a search from the Club Regina where we were staying in PV, because it felt wrong, and nothing came up.

I had a terrible sleepless night trying to justify the purchase, and the more I went over the no annual fees, the buy back for a huge profit, the more I came to the exact conclusion, that this wasn't for us.

So, I am so happy that our postings has saved another from the ultimate heartbreak that I think is going to occur at the Belaire.


jmho,

Greg

Hello, I am new to TUG and so glad that I found this site. We are in PV on vacation and were sold into Belaire 2 days ago. It didn't feel right from the start and the more we discussed it after the transaction the worse we felt. We were sold a Diamond Executive Suite with a trade of our current Wyndham Timeshare, several credit cards and a promissory note all totalling about $33K.
When I googled Antonio Copela's name, I found this site. Thankfully, we were still within our 5 Day recission period and were able to cancel and get everything refunded. Not too say this was at all easy....
First of all, it is confirmed that Profeco is indeed closed in PV. We took a cab and found this out personally. But again, thanks to this site, we had already written our letter of cancellation, made all the necessary copies and mailed certified copies. According to the instructions in our contract, we went back to Belaire and delivered our letter of canellation personally and then were made to wait around for 4 hours while our salesperson and Antonio tried to pursuade us to change our minds. Yes, another confirmation is that they will call you stupid, and try to make you feel like you are making the biggest mistake of your life.

 

[Snappy Sam]

Good for you!

Hello, I am new to TUG and so glad that I found this site. We are in PV on vacation and were sold into Belaire 2 days ago.
That's fantastic! It makes all of us feel better knowing that you've found TUG and a whole bunch of new friends who will help you any time, any where!
I bet we are all amused that it was googling Antonio's name that brought you here. I don't think he is a big fan of many of us on TUG and doubt he would be pleased to know it was his name that brought you here!:rofl:
Now don't stop reading all of the past advice to make sure you follow up when you return. We spent a lot of time when we came home contacting our credit card company, filing disputes, etc. Even though our money was refunded by our credit card company within 10 days, we just received offical notification that the original account we had with that credit card company was closed and the dispute closed and complete. Keep on top of things....we've been on it since July 18th!

 

[brucecz]

Let's talk about communications with the resort.

Belaire has been sending out newletters ever since I became a member. First, it was about once per quarter and then this year about once every other month. They are sent via email so if they don't have your current email (and of course if you are not a member) you will not receive them. Just make sure they have your current email address on file.

I have always received responses to any message I have sent whether it be to the memberservices@belairevacationclub.com or the customer.care@belairevacationclub.com email addresses. Those of you that have indicated otherwise, likely made a typing mistake or their response went into your junk email folder because it was from an unrecognized source so probably considered spam. You can not blame the resort for these issues. Sometimes I have had difficulty contacting by phone but other times it has been fine. No different than any other numbers I try to reach in Mexico which seem to be sporadic and even worse with cell phones. Remember there is a time difference for many of us. Just because you don't get someone on the phone doesn't mean the place is gone. The phone does answer with a Belaire message.

I urge any member that has a question to send to the above address. The Belaire travel center has its own toll free contact number and is located in the US. If you want the number again send a message and request it because I do not want to post it here.

The Puerto Vallarta time zone is the same as the USA CST timezone.

But Nueo Vallarta is 1 hour behind both of the time zones mentioned in my first sentance.

If a person goes and spends a lot of money buying at the Belaire you would think they surely know what time zone the Belaire is in. I am not sure what the poster I quoted above is saying about the Belaire buyers.

In regards to many posts by buyers in the 3 Belaire strings about the poor communcation in returning calls, the excuses above including the one about time zones are very weak.


Bruce

 

[Great Dane]

[Edited to delete personal attack statement Dave M, BBS Moderator]

What I provided are means for contacting the resort should anybody want to get in touch with them and just making them aware of the time differences and other difficulties that people may have with email communications. I did not make excuses for anyone.

Also, I indicated my experience with trying to make exchanges via RCI who is the company and method provided by my timeshare company to make exchanges. I didn't say it was not possible, only that my experience was they never had availability when and where I wanted to go. I have talked to many other people that have shared with me the exact same situation. Are there other means, can you get things if you book plenty in advance? Presumably, but that is not what is advertised by the people selling timeshare properties. You are supposed to be able to call RCI and get an exchange. When I worked with the Belaire Travel group they got me something where I wanted.

What difference is it what room I stayed in at Velas? Again, you are continuing to derail the real conversation and issue with things that don't provide value to anyone. The point I made was that I was able to get a Registry Collection property as was promised to me by Belaire.

I was never told by Belaire I could exchange with TPI as I have never even heard of them. I have heard of SFX but was not told I could use them either.

As I said and will say again, I am not trying to educate those that are familiar and have had plenty of experience with exchanges. You are not the normal type of person. Most that purchase will only call the number they have been provided and don't know exactly how it is all supposed to work. Of course, I know how to use the internet and search for deals but again that has nothing to do with Belaire.

To answer the other question about them selling something where you don't have a unit at Belaire, for those of you who claim to know everything. Anyone who has been to these type of presentations, knows that when you aren't interested in purchasing they offer you what is called a trial package. You purchase some number of weeks for some number of years at a discounted price to allow you to use the exchanges services (excluding the banking for exchange privileges) to see how you like it. You do not have a home week anywhere. If you are satisfied with your experience they hope that you will come back and purchase a unit at the resort. I have had this offered at several places and Belaire appears to offer a similar program. In this case, you will not have a contract indicating you have a unit with a registered week. Again, where is this a lie and any different than any other place that you seem to feel is a more legitimate offering?

 

[brucecz]

[Personal attack deleted. You may post your own observations about Belaire, but you may not attack other posters. Please post in a respectful manner or do not post. Dave M, BBS Moderator]