One of the features of this website release was supposed to be the ability to check Club Pass availability (but still have to call to book). But if it tells you it's not available for your membership type, obviously that's not entirely working.I'm retail only, and it's showing the same thing for me. But it really doesn't matter, as you can't book Worldmark directly from the website anyway, you have to call. You can't even check availability from the website. But it's always been that way. Any time you want to use club pass you have to call.
One of the features of this website release was supposed to be the ability to check Club Pass availability (but still have to call to book). But if it tells you it's not available for your membership type, obviously that's not entirely working.
I cannot access RCI through the Wyndham site. I get a
405 Method Not Allowed
error message.
Questioning their method here as I just set up a waitlist for SeaWatch in a 3 or 4 BR presidential (of which there is only one of each) for next Memorial Day, and it also ranked it a 1.
The drop-down list to choose a resort for the waitlist is only kind of alphabetical, and kind of random. And I can’t find Ocean Ridge and I don’t know if I’m just skimming past it or if it’s not on there.
Website Function | Reported issue | Notes/Description/Remediation recommendation |
Waitlist | Not all resorts appear in the drop-down list. Is this by design? Ocean Ridge doesn't appear in the list for example. | Provide documentation if not all resorts are participating in the Waitlist function and/or ensure all resorts are actually listed |
MFA configuration | Some users are reporting issues not being able to login even after clearing browser caches and across multiple browsers/devices - receiving a "account is not active" or "something unexpected happened" dialog boxes - in some cases these errors appear to be intermittent | Investigate the intermittent nature of these reported issues and resolve |
MFA configuration | Some users are reporting issues not being able to login such as "password not valid" even when using the same password their account has always utilized | |
RCI access issue | Some users are reporting an Error 405 Method Not Allowed when attempting to launch into the RCI website from the Owner Dashboard | Investigate and fix the RCI launch mechanism |
Reservation Details | Reservation details no longer displays which points bucket - developer vs resale | Regression bug - restore the identifier for the points type used to fulfill the reservation |
Monthly Availability Calendar | For hybrid VIP owners - Resale - while in the drop-down list - cannot be selected - owners are therefore unable to book resale transactions for any resorts via the monthly availability calendar function | Regression bug - restore the ability to actually choose "Resale" and make online reservations for hybrid VIP owners |
Points Protection | The step when booking a reservation for Points Protection should be opt-out by default. The current default is now opt-in - the checkbox is enabled by default. | |
Club Pass - Worldmark Monthly Availability Calendar | When using the new Worldmark monthly availability calendar - you must choose an explicit room type from the drop-down list and there is no "All Suites" option that Club Wyndham monthly availability calendars offer. | Not having an "All suites" option makes searching for general availability at a Worldmark resort tedious and time consuming - especially for resorts that have a large number of room types to choose from. |
They will never tell us the order or the timing. If the waitlisted item becomes available inside the upgrade window, my gut tells me that the waitlist will be processed before any upgrades. It seems that Wyndham has done just about everything possible to take benefits away from VIP's. There will come a point, when no one will want to be an owner of developer or VIP points.This just got me thinking, what order things will be delivered in.
If there's an existing reservation which a VIP owner has an upgrade request for, would a waitlist request supersede it?
Would VIP owners potentially lose an upgrade opportunity to fulfil a waitlist request?
If Wyndham publishes it, by definition it's not a loophole. It's similar to the way it works in RCI, to modify an ongoing search while keeping your place in line. The issue here is that it appears one must call to do it.Interesting is the term "Pro Tip". Perhaps the new verbiage for loopholes
Not all resorts appear in the drop-down list. Is this by design? Ocean Ridge doesn't appear in the list for example.
The information is out there. This link will answer some of these questions. Interesting is the term "Pro Tip". Perhaps the new verbiage for loopholes
Down For Maintenance
clubwyndham.wyndhamdestinations.com
Can't book with resale points (can call and do so).It seems like there are some resorts that aren't on this list without a doubt. I will make a note - let's start to create an itemized list for reporting purposes.
Website Function Reported issue Notes/Description/Remediation recommendation Waitlist Not all resorts appear in the drop-down list. Is this by design? Ocean Ridge doesn't appear in the list for example. Provide documentation if not all resorts are participating in the Waitlist function and/or ensure all resorts are actually listed MFA configuration Some users are reporting issues not being able to login even after clearing browser caches and across multiple browsers/devices - receiving a "account is not active" dialog box MFA configuration Some users are reporting issues not being able to login such as "password not valid" even when using the same password their account has always utilized RCI access issue Some users are reporting an Error 405 Method Not Allowed when attempting to launch into the RCI website from the Owner Dashboard Investigate and fix the RCI launch mechanism
Just reply to my post here and add to the table above and we'll keep this going for reported issues...I'll take care of wordsmithing anything before sending this along to Wyndham IT of course.
Last time an upgrade I qualified for sat for a few days, not necessarily the same room, but upgrades I would have been happy to have. When I was within 15 days there was an opportunity for an instant upgrade. Again, my room sat without getting upgraded. And at that point I couldn't cancel my original reservation. So I called to see if they'd let me do the instant upgrade and cancel the original and give me my points (they've done that before as they understood it was a system issue that the upgrades weren't working properly).Instant Upgrades always worked, it was the background update process that had been very unpredicable @troy12n .
I would welcome news that it is working better, but I have seen too many situations were I had a unit with a request to upgrade and there was in inventory a larger unit yet I did not match. So maybe someone else matched, but why was that unit even showing up in inventory at all.
I would be happy if there was improvements, I just have been tracking it or seen enough of it happening consistently to say it is fixed, and working as expected.
This just got me thinking, what order things will be delivered in.
If there's an existing reservation which a VIP owner has an upgrade request for, would a waitlist request supersede it?
Would VIP owners potentially lose an upgrade opportunity to fulfil a waitlist request?
They will never tell us the order or the timing. If the waitlisted item becomes available inside the upgrade window, my gut tells me that the waitlist will be processed before any upgrades. It seems that Wyndham has done just about everything possible to take benefits away from VIP's. There will come a point, when no one will want to be an owner of developer or VIP points.
Can't book with resale points (can call and do so).
Booked with developer points and transaction history and points summary shows resale points were used (and since I didn't have any 2022 resale points, my resale point balance is negative).
It seems like there are some resorts that aren't on this list without a doubt. I will make a note - let's start to create an itemized list for reporting purposes.
Website Function Reported issue Notes/Description/Remediation recommendation Waitlist Not all resorts appear in the drop-down list. Is this by design? Ocean Ridge doesn't appear in the list for example. Provide documentation if not all resorts are participating in the Waitlist function and/or ensure all resorts are actually listed MFA configuration Some users are reporting issues not being able to login even after clearing browser caches and across multiple browsers/devices - receiving a "account is not active" dialog box MFA configuration Some users are reporting issues not being able to login such as "password not valid" even when using the same password their account has always utilized RCI access issue Some users are reporting an Error 405 Method Not Allowed when attempting to launch into the RCI website from the Owner Dashboard Investigate and fix the RCI launch mechanism
Just reply to my post here and add to the table above and we'll keep this going for reported issues...I'll take care of wordsmithing anything before sending this along to Wyndham IT of course.