Sticky - Hilton Vacation Club / DRI now accepting deedbacks - Give back your HGV/Diamond Resorts Timeshare

[donnaval]

Marg2 - we live in Western PA and deeds are only signed by the grantor - in this case, that would be you. Once it's recorded in the courthouse, the new owner becomes the person/entity to whom the deed was conveyed. I can't say it's the same in all jurisdictions in the US, but don't fret that your deed wasn't signed by anyone at DRI.

My timeline is almost exactly like yours. We mailed our check 7/8, it was cashed 7/28, and we are still showing on the website as owning the week. I think I'll get in touch with them next week if we don't see or hear of any changes in status.

 

[marg2]

Marg2 - we live in Western PA and deeds are only signed by the grantor - in this case, that would be you. Once it's recorded in the courthouse, the new owner becomes the person/entity to whom the deed was conveyed. I can't say it's the same in all jurisdictions in the US, but don't fret that your deed wasn't signed by anyone at DRI.

My timeline is almost exactly like yours. We mailed our check 7/8, it was cashed 7/28, and we are still showing on the website as owning the week. I think I'll get in touch with them next week if we don't see or hear of any changes in status.

Thanks for this donnaval. Can't say I've signed a lot of deeds before, so thanks for that insight. I also feel better knowing someone else has about the same timeline as me.

 

[tidefan]

Just an FYI, we never got a deedback to sign, just a release form for our week at Royal Palm in St Maarten. I had always assumed our week was deeded (bought resale originally from in-laws when it was Sunterra), however, DRI told is that it was right-to-use, so with that, the agreement was just terminate and the use reverted back to DRI.


Sent from my iPhone using Tapatalk

 

[donnaval]

Update - I decided to send an email inquiry, and was surprised to have a response in under and hour, that included a copy of the recorded deed, and the info that the online account would be closed out in a couple of weeks (they are backlogged on that, the email said). All done! Yippee!!! Thank you, TUG!

 

[TUGBrian]

nice!

keep sending those emails until you get a response folks!!!

 

[libralady]

Update

In my last post dated 7-28-2015 I gave my sequence of details. In that I stated that I would report back when I received my signed agreements for both contracts.

7-27: Both agreements were signed for the 2 contracts (points) that I had with
Diamond Resorts International. I no longer had Access to website!
7-29: Check finally cleared for both transfer fees.
8-4: I received email from Loss Mitigation which included 2 attachments (my
signed agreements) to download and make copies of for my records.
In the email it also stated DRI would like to thank me for my time and
patience throughout the processing of my Mutual Release Agreements.
They value their relationship with our members. If I have any other
questions or concerns in regards to my request to contact them by phone
or email.

FYI all my correspondence was through email except that I sent the copies that I
downloaded that had been sent to me to be signed and notarized and then I returned back to them for their signature by regular priority mail and confirmation.

8-22-2015 I recently posted that I only received my paperwork through email.
I received by regular mail yesterday 8-21-15 both Mutual Release
Agreements showing my signature and the DRI person that signed her
name in blue. It is the same information that I had received in my
in my email 8-4-15 along with the cover letter. It is more official to me
than my email copy since this cover letter is on Diamond Resorts
letterhead with their Logo along with her signature (Authorized
Representative) in blue.

Thank goodness I found this website and all the information by all that
helped me pursue to give my timeshares back. :whoopie:

 

[gbdesai]

I just tried to login to the Diamond site and now it says...

NO ACCESS
We have no active membership or ownership for the credentials you supplied.

However, they never cashed the 4 x $250 checks I sent for the 4 contracts we surrendered. I'm sure they'll get around to it, but I assumed they'd cash the checks first.

 

[donnaval]

I just checked the Diamond site too - "no access" yippee! We are done. Thanks again TUG.

 

[rojocrandall]

7/23/15: Emailed lossmitigation@diamondresorts.com
7/27/15: Received form in the mail from DRI
7/30/15: Mailed notarized form and check for $250 back to DRI
8/27/15: $250 check cleared & when logging into diamondresorts.com, got this message: "We have no active membership or ownership for the credentials you supplied"
Took five weeks to the day.
It's my party and I'll cry if I want to... :whoopie:

I owe all this to the TUG BBS. Bless you all.

 

[timesharejunkie4]

It's a done deal

Here are my events:
6/27/15 Emailed lossmitigation@diamondresorts.com
7/10/15 received forms on mail from DRI
7/20/15 mailed signed, notarized form and $250 check to DRI
8/19/15 sent an email to Emailed lossmitigation@diamondresorts.com because my acoount was still open and check had not yet cleared
8/24/15 received email response with copy of transfer deed from Clark County, check still not cleared and I can still get access to DRI account
8/28/15 check cleared yesterday and I can no longer access DRI account. Yippee!!!!

 

[Chas&HensNona]

Please say a prayer

I think the email address may be wrong on this. Try lossmitigation@diamondresorts.com. I just had an email returned from the address provided in the first message in this thread.

So that I could be rid of my timeshare points with DRI. I just wrote my email. I hope this works. Its like a nightmare that I was suckered into buying this right before my daughters getting married,and we are moving to another state and building a home. Like I need another payment. Lets be realistic, after the home is built the only vacations I will be taking is in the backyard.

 

[Chas&HensNona]

immediately DRI responded with a ticket #

So that I could be rid of my timeshare points with DRI. I just wrote my email. I hope this works. Its like a nightmare that I was suckered into buying this right before my daughters getting married,and we are moving to another state and building a home. Like I need another payment. Lets be realistic, after the home is built the only vacations I will be taking is in the backyard.

Ok so lets see if they get back to me within 1-2 business days. But now I have to wait cuz its Fri. lol

 

[timesharejunkie4]

Ok so lets see if they get back to me within 1-2 business days. But now I have to wait cuz its Fri. lol

They never got back to me via email after I sent my initial one. I just received paperwork in the mail about 2 weeks later. Wishing you the best!

 

[Peterh1952]

I was fortunate enough to catch this thread right at the beginning. I don't have specific dates, but we started the process of deed back in late March. While we wanted to get this done as soon as possible, it was complicated by the fact that we had booked a week in Kenmore Club (Scotland) for the first week in July, and wanted to keep at least that ( As background I should say that we are former ILX members who were 'taken over ' by DRI and saw massive increases in MF over several years. At the start of 2015 we were actually 8500 points ahead of the game because we had carried over points from last year. I was prepare to leave 8500 points ' on the table ' in a deed back, but not 17000 i.e. 2 years worth)

So to continue with the story. We received paperwork back very quickly with a specified deadline of April 15. I called DRI and asked if we could use our week in July and still avail ourselves of the deed back after our holiday was completed. I was told that that would 'probably' be ok, and that a note would be put on my file to indicate the plan

So the day before we left for Scotland I mailed the notarized documents to DRI. The tracked package arrived in their hands on July 6. When we returned from holiday in mid July the $250 cheque still had not been cashed, but that did go through about a week later, giving me hope that everything would be ok. My account with DRI, however was (and is) still active. Finally, on July 13, I sent an email to them requesting a status report. They emailed back the same day indicating that the deed I submitted was recorded on July 21 and that we were 'in the process of being cancelled out of their system'.

So, I'm still waiting to see the 'No Access' message when I go to login, but I can only be hopeful that all has now gone through, and that we are clear of this thing.

Just another couple of points:
We are Canadian (own(ed) the Premier vacation collection with resorts like Los Abrigados, Kohl's Ranch etc. had the Connection option which is like The Club light. MF last year were over $1700). For other Canadian owners - make sure that you not only get your documents notarized by a notary public in your local area, but also authenticated. For this you will need to send the docs to Foreign Affairs Canada (international.gc.ca) and include their EXT 2165 form available on the website. This is the Canadian equivalent of an apostille and the deed transfer will not be accepted without it.

Second point is that for Canadian owners the MF this year for ownership of this kind would be absolutely crushing. I am guessing that our MF this year would be $1900 U.S. Which translates to approximately $2750 CDN or, put another way, $390 per night for a 7 night stay in a DRI single bedroom or studio apartment! I think I'll just book a room in a downtown Four Seasons instead!

Last thing is to say how pleased, and surprised I am that DRI continues (apparently) to accept these deed backs. I wonder how long it will last??

 

[Peterh1952]

Correction to the date when I requested a status report - meant to say August 13

 

[marg2]

.... we had booked a week in Kenmore Club (Scotland) for the first week in July, and wanted to keep at least that ( As background I should say that we are former ILX members who were 'taken over ' by DRI and saw massive increases in MF over several years.

....My account with DRI, however was (and is) still active. Finally, on July 13, I sent an email to them requesting a status report. They emailed back the same day indicating that the deed I submitted was recorded on July 21 and that we were 'in the process of being cancelled out of their system'.

So, I'm still waiting to see the 'No Access' message when I go to login, but I can only be hopeful that all has now gone through, and that we are clear of this thing.

....We are Canadian (own(ed) the Premier vacation collection with resorts like Los Abrigados, Kohl's Ranch etc. had the Connection option which is like The Club light. MF last year were over $1700).

....Second point is that for Canadian owners the MF this year for ownership of this kind would be absolutely crushing. ..... I think I'll just book a room in a downtown Four Seasons instead!

Peterh1952, I'm in the same boat as you. Canadian, owned PVC through ILX, was originally Sedona Vacation Club at Los Abrigados. I sent my check and signed deed back to DRI July 7th and am still waiting for my account to be closed on their site :annoyed: Some here said that since the deed I sent back to them is now with the Cococino County Recorders Office (I can see that online) that the transfer has happened, but I still would like to see this account closure to feel free of it all.

I had 3000 points left before I sent the deed back and quickly booked a week next year through II to use those points. I would have given them up but I lost 3000 last year because I forgot that I was supposed to save those points to use my every other year unit at Los Abrigaodos. So I'm hoping this isn't complicating things on their end. I wish they'd let me know if it was.

On another note, I visited Los Abrigados just two weeks ago, trading into there with another timeshare....for half the price I'd spend using mine...go figure. Reception said, oh "I see you're a member of DRI". I said, "no, I gave it back a couple of weeks ago". Of course they did the usual and sent me over to the concierge with a a chance to win a gift certificate. The conversation quickly turns to what my activities will be for the week and how about attending a dinner, then next day going on an 'excurison of a life time' (jeep and helicopter ride), then next day 90 presentation, no high pressure sales (they've said that before...and talk about a time committment!). I said no thank you, but I just gave my timeshare back...meaning "why would i want to get into this all over again. Take the hint" But, no, they kept pressuring me. I walked away saying I wasn't interested, but next day got a call that I had won the $100 gift certificate (which could be used to put towards this discounted trip of a life time." They are persistent and irritating those people behind the desk masquerading as concierage.

Fingers crossed that yours closes soon. I'll be back on here to announce when mine does....hopefully.

 

[lohohonez]

Hi Iohohonez, Congratulation! This is the best news for all DRI protestors. Can you share a sample resignation letter/email to DRI? We are also want get out of DRI ASAP.

Enjoy the rest of your life with DRI maint. fee FREE.

Hi Supercat,

The template for the email/fax I sent is in my original post between the two lines. You just need to fill in the blanks with your specific information.

Best of luck!

 

[Skymom]

My timeline so far:

8/27:

• Went to this site to get insights on how to sell/transfer Diamond Resorts point (Mine are RTU - right to use).
• Came across this thread and followed the template in the original post, including contract #, account #, etc.
• Received acknowledgement email with ticket # about 30 minutes later
• Later that day, received an email stating that "Your account qualifies for a surrender. I will begin processing the necessary paperwork. It will be mailed out to you once completed."

Nothing in the mail yet, but it's still early. I'll give it a few weeks. I am so grateful for the information I found here. I'll update as I move through the process.

Thanks very much!

Skymom

 

[miketetreault30]

Hardship Letter

Just curious what you all have written in a "hardship letter"? I have recently sent a request to surrender notification to Diamond Resorts and have yet to hear back - but I was not sure what type of information to detail in my letter.

Any feedback would be appreciated.

 

[Skymom]

Just curious what you all have written in a "hardship letter"? I have recently sent a request to surrender notification to Diamond Resorts and have yet to hear back - but I was not sure what type of information to detail in my letter.

Any feedback would be appreciated.

Hi, I didn't mention a hardship. I just followed the instructions in the first post of this thread, and included as much info as possible - contract #, account number for payments (zero balance), points owned, etc. to the loss mitigation email address.

I got a email acknowledgement with Ticket Number within thirty minutes and got a reply saying that I qualified before the end of the day (I had sent my email in the morning).

I just got my release form to sign/notarize and return with my $250 to them. It's going out via Priority Mail today (so I can track). It took a week to get this after my original email. If you never got a ticket number, you might want to send an email again. If you have questions, try calling 877-497-7521 and ask for help.

Good luck!

 

[marg2]

Just curious what you all have written in a "hardship letter"? I have recently sent a request to surrender notification to Diamond Resorts and have yet to hear back - but I was not sure what type of information to detail in my letter.

Any feedback would be appreciated.

I did give a reason: that the deed is also held by another person who is in their late 80s now and not likely be able use it any more, and also because I have mobility issues and getting older, it will be getting harder for me to use the timeshare in future years. Both are true.

I don't think everyone has included a reason. It may help your case, but may not be necessary.

 

[harveyhaddixfan]

Since DRI is in the process of buying Gold Key Resorts, I inquired about a deed back for my week 39 at Beachwoods. At first I got a response that they weren't doing it. Today I get a voicemail from Cacey Brown at Gold Key about it. I tried to call back and it went to voicemail so I'm guessing that DRI is instructing them to get back as many weeks as they can so they have inventory to add to the club and sell more points. Hopefully?

 

[Chas&HensNona]

Are they still taking deedbacks?

Does this also apply to points? I wrote a letter to the above address, I received an immediate response with my mitigation #. But nothing since. I wrote another letter 7 days late, (today) and received another immediate letter titled "Loss mitigation with a new mitigation #. So, now I wait again. Do they take back points? Have you all had luck with you take backs?
Thanks

 

[TUGBrian]

yes, they take back points intervals.

 

[Skymom]

Does this also apply to points? I wrote a letter to the above address, I received an immediate response with my mitigation #. But nothing since. I wrote another letter 7 days late, (today) and received another immediate letter titled "Loss mitigation with a new mitigation #. So, now I wait again. Do they take back points? Have you all had luck with you take backs?
Thanks

My points are in process now. I sent the email (used exact instructions from original post, including subject line, no "reason" provided) and I got an email later that day saying my contract qualified.

Within a week (last Thursday), I got the agreement to sign and return with a check for $250. I sent priority mail, and got confirmation that my agreement arrived yesterday. Now I'm watching for the check to clear my bank. So far it's been less than 2 weeks since I started the process (original email sent 8/27).

I am so grateful for finding this post!

Paula