Sticky - Hilton Vacation Club / DRI now accepting deedbacks - Give back your HGV/Diamond Resorts Timeshare

[jeffox]

Thank you DRI

It took about a month from the initial e-mail response to get the packet from DRI with the transfer papers. I know they have been received because the check has cleared. Will I notified officially or is there somewhere to check online that the deed has been recorded? Enjoyed my time using my unit, but I'm glad I don't have a MF due in a couple months.

 

[icroyals]

I also sent a request today to give back my 3 BDR lockout at Cypress Pointe Grand Villas. Received the standard automated response. I'm very much hoping that they are taking back at this resort. I'll keep updating.

Many thanks to the OP for making me aware of this.

 

[farmgirl56]

Process is moving forward!

Just received this email:

"I have received your request and am processing your paperwork. I will submit
it for approval and once I receive it back I will mail the paperwork with
instructions to you. Please allow up to 2 weeks."

It has been exactly 2 weeks since my initial email starting this process. I'm so excited that things are moving forward. New game plan, just be patient!

 

[smsunder]

Just received this email:

"I have received your request and am processing your paperwork. I will submit
it for approval and once I receive it back I will mail the paperwork with
instructions to you. Please allow up to 2 weeks."

It has been exactly 2 weeks since my initial email starting this process. I'm so excited that things are moving forward. New game plan, just be patient!

We submitted our original request on October 18th receiving the default response. I followed up with a second email and received our approval email today...1 week later!

We're moving forward....

"I have requested the documentation to begin your surrender process. Please expect to receive your surrender documents within two weeks."

Thank you.

Deborah Moncada | Financial Services Title & Recording Department | Diamond Resorts International® | Tel: 877.497.7521 | Fax: 702.240.0638

Vacations for Life® | Stay Vacationed.

 

[Petey]

just wondering... wwyd

If you were a new DRI Silver member getting 36,000 points annually and paid $3,100 in MF's last year... would you look to get rid of this time share? is it worth keeping?

 

[riverdees05]

What email address do you use for the follow-up?

 

[farmgirl56]

What email address do you use for the follow-up?

I used: LossMitigation@diamondresorts.com

It took 2 weeks, but they finally responded.

 

[TUGBrian]

If you were a new DRI Silver member getting 36,000 points annually and paid $3,100 in MF's last year... would you look to get rid of this time share? is it worth keeping?

it has no resale value, but if you find value in the ownership you should of course keep it.

 

[donnsuz]

It depends

If you were a new DRI Silver member getting 36,000 points annually and paid $3,100 in MF's last year... would you look to get rid of this time share? is it worth keeping?

I'm in the same boat, sorta. I have 50,000 points which makes me platinum but my MF is $7800. Trying to decide if platinum is worth it or get rid of some of the points to lower costs.

In your case, it all depends IMHO, that if you get enough time off and have the funds to pay the MF, $3100 can be doable. You can get quite a bit of timeshare time with 36,000 points. I love the trips we have gone on and really enjoy the timeshare units vs. staying in a hotel room. If, on the other hand, the $3100 is pinching your finances too tight or you're putting that MF bill on a credit card and paying a bunch of interest, you might have second thoughts.

 

[riverdees05]

Sent in a request for deedback on 10-12, will post when I hear something.

Got email today that they will take our two deeded weeks at Lake Tahoe Vacation Resort.

 

[silly_stitcher]

Again, thanks OP! To follow up on my 9/15 post, we got our papers in early October, we sent it in 10/6, and as of today, our website log-in no longer works.

 

[RSWofford]

Email sent.

We sent our request last night, so we're really hoping this works. Man, vacation planning is supposed to be fun.

 

[dougp26364]

Our initial e-mail request was sent on 8/31. On 9/2 they agreed to take back both our Polo Towers units. 3 week later I sent a follow up E-mail because I had heard nothing from them. They said it would take 30 to 45 days to get the paperwork together. Since then it's been dead air. I sent another follow up e-mail but, nothing so far.

Several years ago I had an agreement with DRI to take back our timeshares. They reniged on their end of the deal at that time. I wouldn't surprise me if that happened again. The difference this time is that I have no intention of paying the 2016 MF's. One way or another, they'll get the weeks back. I think it would be easier for them to have me pay the transfer fee's vs their going through the expense of foreclosure.

 

[fluke]

Our initial e-mail request was sent on 8/31. On 9/2 they agreed to take back both our Polo Towers units. 3 week later I sent a follow up E-mail because I had heard nothing from them. They said it would take 30 to 45 days to get the paperwork together. Since then it's been dead air. I sent another follow up e-mail but, nothing so far.

Several years ago I had an agreement with DRI to take back our timeshares. They reniged on their end of the deal at that time. I wouldn't surprise me if that happened again. The difference this time is that I have no intention of paying the 2016 MF's. One way or another, they'll get the weeks back. I think it would be easier for them to have me pay the transfer fee's vs their going through the expense of foreclosure.

Doug, they took back my deed at polo towers and it took nearly 2 months for the transaction to complete. The points I turned in took only 2-3 weeks.

 

[dougp26364]

Doug, they took back my deed at polo towers and it took nearly 2 months for the transaction to complete. The points I turned in took only 2-3 weeks.

Good to know. When they said 45 days to get the documents to send back I was hoping I would see the documents by 45 days. As it is it's been 2 months today from my initial E-mail and I've recieved nothing from them to sign and send back.

 

[Michael1991]

... I have no intention of paying the 2016 MF's. One way or another, they'll get the weeks back.

Doug,

Many people say that if an owner defaults on their MF that Diamond will sell the account to a collection agency and will damage the owner's credit score. Do you believe otherwise? Or are you not bothered if this were to happen?

I've learned a tremendous amount about Diamond and timeshare from your posts over the years, and I've enjoyed your photo gallerias. I'm sorry you are leaving, but I 100% understand why.

 

[jsbrownieb]

We'll see how it goes

Emailed lossmitigation@diamondresorts.com today on deeded annual week at Sedona Los Abrigados.
Got an autoreply with ticket number right away.
Getting near end of year so we'll see if they're still taking them.

 

[riverdees05]

The two deeded units that I am trying to deedback, I had already reserved 2016 weeks and deposited with II. I got a bill in the mail for the difference between my prepayment of fees and the actual fees, so I paid those additional fees online. Also the County bills separate their Property Taxes and I had received the 2016 bill, so since I have use of 2016 weeks via II, I went ahead and paid those taxes online, too. I should be in good shape when I get the paperwork from DRI.

 

[farmgirl56]

I received my paperwork for the Mutual Release Agreement this weekend and sent it and a check off today. Hopefully my MGV timeshare experience will be finished by the end of the year and I can always visit any of the resorts as an "un-owner" and book on Expedia. Best of both worlds!

 

[TUGBrian]

so glad this is still going!

it really rips my guts out every time we hear from an owner who paid an upfront fee company to "get rid of" their DRI timeshare.

it appears the "relief" companies are pushing hard to target diamond owners since they know they can turn them back in for a small fee, and keep the huge upfront fee the owners pay them!

never underestimate the willingness of folks in this industry to try to rip you off!

 

[dougp26364]

I wish I was able to post positive results but, I sent the original E-mail on 8/31. I recieved an E-mail from DRI stating our Polo Towers weeks would be accepted. Since that time it's been essentially dead air. I've sent a total of 3 follow up E-mails requesting an update. They replied to only one saying it takes between 30 and 45 day to prepare the titles.

I'm still hopefull they'll send me the required paperwork but I'm becoming more doubtful as the end of the year approaches and the time between their E-mail acceptance and fullfilment becomes longer. If we are not able to complete the transaction, this will mark the second time we've come to an agreement in principle with DRI to take back our weeks and the second time DRI has failed to uphold their end of the bargain.

 

[Sharhu]

Doug. We waited several weeks to receive our paperwork to complete after receiving the email that they agreed to take back our Polo Towers week. Finally I called the number listed in original letter agreeing to take back. I think it was a Joanne I spoke with but I'm not sure. She was very nice and checked and said it had been mailed out several weeks prior. Since we had never received it she emailed us the documents to complete and have notarized and even changed the date the documents were due (original docs stated a due by date 30 days from their mail date).

 

[dougp26364]

Doug. We waited several weeks to receive our paperwork to complete after receiving the email that they agreed to take back our Polo Towers week. Finally I called the number listed in original letter agreeing to take back. I think it was a Joanne I spoke with but I'm not sure. She was very nice and checked and said it had been mailed out several weeks prior. Since we had never received it she emailed us the documents to complete and have notarized and even changed the date the documents were due (original docs stated a due by date 30 days from their mail date).

I've called and was unable to speak to anyone. I had to leave a message. I've E-mailed them several times with no response. It's now been over 2 months since they offered and I accepted to deed back the weeks. For me, this is typical the typical DRI BS I've come to expect as far as customer service.

 

[jsbrownieb]

Heard back today

This is the response I got today 11/09:

I have researched into your request, currently, we are not accepting
properties back from Los Abrigados Resort and Spa.

Thank you and have a good day.
​

My request included: "I'm afraid once again my health prevents us from traveling. We're also now caring for two elderly relatives a brother age 77 and my mother age 92 and just can't afford the maintenance fees anymore, let alone make any kind of travel plans in advance."

Haven't used it or traded a week in 5 years. New annual maint is $963

Emailed lossmitigation@diamondresorts.com today on deeded annual week at Sedona Los Abrigados.
Got an autoreply with ticket number right away.
Getting near end of year so we'll see if they're still taking them.

 

[TUGBrian]

ugh...id keep sending the email over and over.

or maybe they are starting to thin out what they are accepting due to so many giving back already!


also post your situation here...explain that you have attempted to use their legitimate deedback policy and have been denied:

https://www.facebook.com/DiamondResortsInternational/?fref=nf