Board of Directors meeting minutes:
VIRGIN GRAND VILLAS – ST. JOHN CONDOMINIUM OWNERS ASSOCIATION
LETTER TO OWNERS
Dear Fellow Owner:
The Annual Meeting and a regular Board Meeting were held at The Westin St. John Resort Villas (WSJ) on March 8, 2023. This letter will bring you up to date on the items that were discussed in both meetings.
The leadership team at the WSJ has been working hard on Associate Recognition and retention. It appears that Frenchman’s Reef on St. Thomas will be opening in late spring or early summer. The resort has been rebranded by Marriott International that operates it under license from Marriott International as a Westin instead of a Marriott. When open, they will be hiring over 400 people. Our team is vulnerable because of the travel time to get to St. John from St. Thomas, where most of our team members live. The board participated in an Appreciation Day event the day before our annual meeting. Efforts are being made by department leaders and resort management to make our team members want to stay with us. If you are at the resort, be sure to thank the team members you encounter and tell them how much you appreciate their efforts to enhance your stay.
Guest Satisfaction data continues to improve. If you see something wrong or needed in your unit, please notify the front desk or call x5000 while you are there so it can be fixed as soon as possible.
Menus are being updated at Snorkels and Lemongrass and more options will be available at those two food outlets as time goes on. The Spa is reopening and there are more classes and activities planned all the time. There is now a weekly wine tasting and there are art classes. The resort will also be adding a yoga instructor in the near future.
Work on fixing facades on buildings in the Sunset phase of the resort (nearest to the pool and beach) is progressing and will be finished this summer. It has proven to be less of an inconvenience than anticipated.
In island news, Caneel Bay is far from re-opening. There is a forum scheduled in April with the National Parks Service (NPS) to review options on site usage. There is no end in sight of conflict resolution between the current Management Company who still has a lease on the property for another year or so and the NPS. Even if everyone agreed to a future plan, it would take several years before anything could be up and running.
Our 2021 financial audit was successfully completed. Labor costs have and will continue to rise to be competitive in the marketplace. Inflation is a factor as everything needs to be brought to St. John and transportation costs are rising. Efforts are being made to modify spending patterns to best manage costs.
A major impact on our budget is unpaid maintenance fees. The amount of uncollected fees continues to increase every year. The owners who do pay their fees are paying for those who do not. This continues to increase the fee amount for those who are in good standing.
Marriott Vacations Worldwide did have over 100 owners return their deed in lieu of payment in the past year. This process removes future obligations from a current owner who doesn’t want to own anymore at WSJ. It has the benefit to the Association of having our current year fees paid on the due date in January. It also places more units in the inventory of the developer for resale.
Questions were raised during the Annual Meeting about this process and were discussed in the Board’s subsequent meeting. The Association has an agreement with Vistana Signature Experiences, Inc. to purchase units from us in the foreclosure process. An owner of a unit that has not paid its fees is “locked out” of use of that unit. There is a legal process of then placing a lien on the unit and going through a legal process to take back ownership and transfer the deed back to the association. This can take several years and leaves us waiting for maintenance fees during that time. There are efforts to speed the process up in the Virgin Islands, but the rules for a new process have not been completed.
John Hilbert, who had been elected to a one-year term last year, was elected to a 3-year term at the meeting. There was discussion and questions from the owners present. Some asked about the resale and repurchase policy which was addressed at the board meeting. Another question, which was also addressed at the board meeting, concerned making some of the financial reports available to owners prior to the annual meeting. The board is working on a process to allow this to happen as we move forward. We will also be making annual audit reports available in the future.
The officers for 2023-2024 were elected during the Board Meeting. David Futransky, President; William Bolton, Vice President; John F. Hilbert, Secretary and Mike Singley, Treasurer.
We, your owner-elected Board of Directors of Virgin Grand Villas – St. John Condominium Owners Association, are honored to serve you and happy to answer your questions and concerns.