June 2016
Dear Fellow Virgin Grand Villas Owner:
We recently participated in a meeting of the Board of Directors of our Association. The meeting, like most of our quarterly meetings, was held by conference call; only the meeting that takes place immediately after the annual meeting of the association is a face-to-face meeting. This is a relatively short report, reflecting the fact that things are going very well at our resort and there were not many issues to discuss.
RESORT UPDATE
Mike Ryan, our General Manager, provided an update on some of the exciting things happening at our resort. The resort has received "Certificates of Excellence" on social media, including top ratings from TripAdvisor and Hotels.com. The resort has instituted specialty nights at Lemongrass and Snorkels featuring barbecue and Caribbean menus, cooking demonstrations, a twice weekly farmer’s market featuring local items, and a "grill basket" that may be purchased from the Marketplace. And, a new "fine dining" restaurant, named Knox and Ollie's, will soon be located at what had been the Cruz Bay Prime space.
Beginning in September the units in Buildings 31, 32, 43 and 44 will undergo their planned renovation, to be completed by Thanksgiving. The renovation of Buildings 31, 43 and 44 will include new soft goods (textiles and other non-durables having a useful life of less than six years) and case goods (mostly wooden furniture). The units in Building 32 will receive new soft goods at the same time.
Water fountains will be installed this year at the two upper pools, new drying racks have been installed in all pool villas and a decision is close to being made on the right replacements for the patio and balcony chairs in our units.
FINANCIAL REPORT
We reviewed the numbers reflecting the resort's operations through April 2016, which reflected no material variances from the approved budget. One favorable variance has been a reduction in the cost of electricity reflecting a 27% reduction in the rates charged by WAPA, the local utility. However, we were advised that the reduction could be short-lived in light of the utility's own capital needs.
At our budget meeting in September we will give special attention to the allocation of the resort's common expenses between our owners association and the other owner associations within the resort.
OWNER POSTING BOARD
Because we have received questions from some of our owners concerning access to the Owner posting board, we are reproducing those instructions here.
If you have a vistana.com online account, please follow the steps below.
From the vistana.com homepage, click Login.
1) Enter your Username or Email and your Password and click Log In.
2) Click Dashboard in the navigation bar.
3) Click the Owners Association widget.
4) Select a Westin St. John Resort & Villas (Virgin Grand) vacation ownership interest from the drop down and click "+" to expand the Association Information category.
5) Click the link VGV Owner Posting Board.
If you do not have a vistana.com online account, please follow the steps below.
From the vistana.com, click Register.
1) Complete the registration information and click Submit.
2) You will be redirected to the vistana.com homepage as a Guest. Click Dashboard in the navigation bar.
3) Click the Connect Ownership widget.
4) Complete the ownership account form and click Connect Account. You will be redirected to the Dashboard as an Owner.
5) Select a Westin St. John Resort & Villas (Virgin Grand) vacation ownership interest from the drop down and click "+" to expand the Association Information category.
6) Click the link VGV Owner Posting Board.
Our best wishes for a pleasant summer.
Philip G. Schrag
phil.schrag@gmail.com
Robert H. Werbel
robert.werbel@yahoo.com