- Nov 2, 2019
- Reaction score
- Resorts Owned
- Vidanta Estates NV, Grand Luxxe Loft/Spa, and Mayan Palace
We are long time Vidanta owners since 1990 and recently did an upgrade to Estates NV from the GL 3 bed Loft. Feeling extreme buyers remorse now due to the considerable cash upgrade but beyond our 5-day recession (Oct. 19). We did try to cancel and then were shocked to really read cancellation clause which Director of Sales, Tony, and our Sales Manager, Isaac, said we would probably not get back our original contract (level of accommodations) nor addendums which we have spent many, many hours of negotiating for the past seven upgrades. It was quite the sales pitch and scare tactic I must say. Our reasons for Estates upgrade was we felt our GL got diluted by the Park and Estates sales so we wanted to increase/protect our long period of investments. Curious to see how others feel about value and opportunity down the road for the Estates including resell opportunities? Also, any suggestions on how to deal with recinding at this point? I believe we have to deal with corporate, does anyone have a good contact as that info is hard to get. As many of the forum discussions say, we were told sales team is more transparent and that perhaps our last sales manager "took the path of least resistance" and may not have shared all that he should have (no surprise he also is no longer there). We have thoroughly enjoyed despite the cash put in, many years of wonderful family vacations so thus far we have been pleased with our Vidanta experience. We do also see the potential with the Park opening along with the Estates. Welcome all feedback either in reinforcing our updgrade or not... thanks as feeling quite anxious!Interesting in starting a group of Vidanta Estates owners. If you own one of these contracts can you please private message me or reply to this post. Thank you so much.