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Special Assessment Fee @ Pollard Brook

You also need to look up the non-profit corporation laws which govern many of the operations of the HOA. That is where you find the mechanism to get the financial records and membership list.
There are none that apply. As Eric mentioned, we have a bit of a different structure here in NH. Only the Condo Act and the Unit Ownership of Real Property (from 1965) have regs that apply to "timeshares" and / or HOA's. They both support the same line of law that "profits and expenses are shared among the owners"...That is not an avenue to explore. But there are certainly many others that I have already addressed. I posed all the questions from the various remarks here to the GM however, have not received a response yet.
 
There are none that apply. As Eric mentioned, we have a bit of a different structure here in NH. Only the Condo Act and the Unit Ownership of Real Property (from 1965) have regs that apply to "timeshares" and / or HOA's. They both support the same line of law that "profits and expenses are shared among the owners"...That is not an avenue to explore. But there are certainly many others that I have already addressed. I posed all the questions from the various remarks here to the GM however, have not received a response yet.

I have never seen an HOA that is not organized as a non-profit corporation.

I have never seen a state that does not have non-profit corporation laws.

The non-profit corporation laws will never likely mention the word ''timeshare'' but it does not have to. The HOA is a non-profit corporation, so it is subject to the non-profit corporation laws.
 
There are none that apply. As Eric mentioned, we have a bit of a different structure here in NH. Only the Condo Act and the Unit Ownership of Real Property (from 1965) have regs that apply to "timeshares" and / or HOA's. They both support the same line of law that "profits and expenses are shared among the owners"...That is not an avenue to explore. But there are certainly many others that I have already addressed. I posed all the questions from the various remarks here to the GM however, have not received a response yet.

Finley,

In your governing documents, you should have a copy of Articles of Incorporation for the Non-profit corporation.

There almost always has to be one for a common interest development. Some legal entity needs to hold represent the legal rights and common ownership of the timeshare. This non-profit corporation typically then serves as legal structure for the home-owners association. In order to do things like open bank accounts, sign contracts for management of the resort, hire employees, etc, there has to be a legal entity formed.

So your legal rights/obligations are formed by in main areas;

#1 - The Governing documents (Declaration, and By-Laws)
#2 - NH state statute pertaining to Condo's
#3 - NH state statute pertaining to Non-profit Corporations. These rights extend to you also.

When you join a home-owners association, you are essentially becoming a member in an underlying non-profit corporation. Beyond the rights from #1 and #2 above, you have separate rights as a member of that non-profit corporation.

In NH it appears those organizations are formed under this provision of state statute and are called voluntary corporations.

http://law.justia.com/newhampshire/codes/nhtoc-xxvii/nhtoc-xxvii-292.html

Anywhere in your paperwork, so see references to the Articles of Incorporation or Chapter 292. Typically is in the beginning of the Declaration document.
 
NH AG's Office Response

Per their paralegal, Pamela Meyer, "The Bureau is unable to pursue your individual complaint. However, you may wish to explore all available private remedies with your own attorney. The information provided will be kept in our files to help the Bureau monitor trends in business practices and determine priorities in our enforcement efforts and legislative recommendations."

This says to me, one voice out of 6000 owners isn't enough. If others are concerned about this assessment and the potential for more, the lack of communication as required by the RSA's regarding Association agendas and meeting notices being sent etc. I would encourage you to send your concerns directly to Pamela to include in the overall file. The file no. is 200978395.
 
Referred to the Board and Legal Counsel

Joel Bourassa sent comments I sent to him via email to the Association's Board and Legal Counsel for their input.

More later.
 
If that legal counsel is also legal counsel for the developer, you should point out that conflict of interest to the attoney with a copy to the State Bar.


Joel Bourassa sent comments I sent to him via email to the Association's Board and Legal Counsel for their input.

More later.
 
If that legal counsel is also legal counsel for the developer, you should point out that conflict of interest to the attoney with a copy to the State Bar.


Thanks Carolinian, I'll check into that. First though, I need to find out who is legal counsel for the board and for the developer. Funny how names don't get mentioned. :)
 
My Pollard Brook week is next week

Hi all
I've been following the threads for the past week and have dug out all my original documentation from when I bought in 1998. I have talked with other persons with a week at Pollard Brook (they are points owners) and they did not receive the assessment (which sounds illegal but perhaps since we are the "owners" and they don't own anything (other than points), this is the developers way of getting out of any committment for the future and, if there's a declining number of actual owners the costs for fees will climb every year. Our unit has had minimal work done on it in the 10 years we've occupied it (and we go every year). I see nothing extraordinary to allow them to charge a special assessment (bad management decisions is not extraordinary circumstances in my opinion). I would like to join any forum, class action suit, signature sheet, letter writing campaign etc.

I am also up there next week. I was thinking of sitting in the lobby on Sunday and targeting the 50 or so names that are up on the board each year and handing out something to them in the "common area".

Anything in particular I should hit upon? Or pass out?
 
NH Girl: I can't think of anything to recommend right now. I agree that points owners should be charged the assessment. They are owners; they simply own in a different manner. I wonder if they even pay maintenance fees? Perhaps you should ask your friends?

Your post does suggest one thing though. For every points owner, there should be a week and a room assigned, in the sense that if they oversell points they won't have enough rooms available. That isn't likely to happen anytime soon, because they continue to construct more buildings. At the moment, the new building is on hold, but the developer has admitted a surplus of rooms anyway.

When they went to the vacation club points concept, they apparently didn't think it through.

This keeps looking like a long, slow, slog, that won't get any help from the Consumer Protection and Antitrust Bureau. It appears to be a Fraud Protection and Anticonsumer Bureau more interested in protecting entities that encourage the Tourist Industry in New Hampshire.

I'm going to stop now and let others who are part of a developing action say what they are willing to say.
 
Hi all
I've been following the threads for the past week and have dug out all my original documentation from when I bought in 1998. I have talked with other persons with a week at Pollard Brook (they are points owners) and they did not receive the assessment (which sounds illegal but perhaps since we are the "owners" and they don't own anything (other than points), this is the developers way of getting out of any committment for the future and, if there's a declining number of actual owners the costs for fees will climb every year. Our unit has had minimal work done on it in the 10 years we've occupied it (and we go every year). I see nothing extraordinary to allow them to charge a special assessment (bad management decisions is not extraordinary circumstances in my opinion). I would like to join any forum, class action suit, signature sheet, letter writing campaign etc.

I am also up there next week. I was thinking of sitting in the lobby on Sunday and targeting the 50 or so names that are up on the board each year and handing out something to them in the "common area".

Anything in particular I should hit upon? Or pass out?

Just a general observation.

Points owners typically do pay dues, but on an individual basis frequently do not pay assessments. The reason has to do with the way points programs work. A points program is typically made up of a bunch of weeks at different resorts. Members either buy points directly or exchange their deeded week into the points program. In the latter case, then the points program becomes responsible for m/f and assessments on that week. Since pts programs typically are made up of different weeks from different resorts with different m/f, they combine all those costs together plus the administrative fees for pts programs. Those combined costs are then shared by all the points owners as monthly dues.

This has the affect of shielding them from special assessments, as the assessment are blended into all the other reoccurring costs. Since it is unlikely that all the resorts in the pts programs will have assessments at the same time, there is a sort of cost-averaging effect on special assessments.

Now this does not mean that assessments are not levied and collected on the underlying weeks that are in the points program. They just are not levied on the individual owners. So the points owner would not normally get the special assessment bill. It would go to the points program, and the increase would increase their dues for the next billing cycle. And since it shared over many more owners, the increase might be relatively small.

This averaging of m/f and assessments is one advantage of points programs over weeks. That the pooling of weeks from different resorts, averages out the associated costs and shields the owner from a huge increase in costs.

So going to to BWolf 'spoint, the total number of points in the system should be equal to the number of weeks held by the points program times the number of points assigned to each week held. So to some degree there is a unit and week assigned to each owner.
 
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Eric: So now we need to know if the points program at PB is averaged over all InnSeason Resorts or simply at PB. You may be dead-on, because there is an InnSeason Vacation Club. To my way of thinking, that entire club should be charged a fair amount of the assessment and let it be spread amongst all points owners at all resorts. After all, they have the potential of enjoying the facilities, so let them help pay for the assessment.
To me, this points program is yet another example of faulty thinking, self-delusion, and mis-management on the part of the developer.
 
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Hi all
I've been following the threads for the past week and have dug out all my original documentation from when I bought in 1998. I have talked with other persons with a week at Pollard Brook (they are points owners) and they did not receive the assessment (which sounds illegal but perhaps since we are the "owners" and they don't own anything (other than points), this is the developers way of getting out of any committment for the future and, if there's a declining number of actual owners the costs for fees will climb every year. Our unit has had minimal work done on it in the 10 years we've occupied it (and we go every year). I see nothing extraordinary to allow them to charge a special assessment (bad management decisions is not extraordinary circumstances in my opinion). I would like to join any forum, class action suit, signature sheet, letter writing campaign etc.

I am also up there next week. I was thinking of sitting in the lobby on Sunday and targeting the 50 or so names that are up on the board each year and handing out something to them in the "common area".

Anything in particular I should hit upon? Or pass out?

In actions like this it is always helpful to build a list of concerned owners. A list with e-mail addresses would be optimal. In fact e-mail is probably more important than the physical address. That is always a great starting point.

I would put together some form of signature sheet with name, e-mail, phone. Some heading of "Concerned Owners at Pollard Brook", and some legalese that the information provided will only be used to communicate information of owner interest regarding the Pollard Brook Resort Unit Owners Association.

I say a list, because people like to see that others are getting involved also.
 
Eric: So now we need to know if the points program at PB is averaged over all InnSeason Resorts or simply at PB. You may be dead-on, because there is an InnSeason Vacation Club. To my way of thinking, that entire club should be charged a fair amount of the assessment and let it be spread amongst all points owners at all resorts. After all, they have the potential of enjoying the facilities, so let them help pay for the assessment.
To me, this points program is yet another example of faulty thinking, self-delusion, and mis-management on the part of the developer.

I kinda thought through that - not knowing if it was single resort pts program or not. From the website I had the impression that it was a multi-resort program.

Regardless, the core point remains the same. Even if it was a single resort, points owners would not get a special assessment bill. It would go to the points program, and get blended into the next billing. If so, they should see a sizable spike in their next bill, but the pts program could average that out over a number of months or defer collecting it until year end (less likely).

But since they have already unilaterally decided certain owners are exempt from the assessment, it is entirely possible that they did the same for the points owners. My original point was that the pts owners not receiving a special assessment bill is not an indication that they are exempt. Since the pts program received the bill on their behalf. Or should have. It should be on the list of things needing to be investigated.
 
points owners

A friend of mine has the points, Pollard Brook is "home", and it equals a week every odd year. Pays maintenance fees as well (and has paid them). Has NOT received any letter. I suspect by listening to all of these posts that the people who received them are in the original sections (Mt. Washington and Mt Liberty) (I am in Mt Liberty) and that these are not extraordinary events or special assessments, it's more likely called not putting enough of the yearly maintenance fees in a capital reserve to cover the costs needed to do regular maintenance on the property and they are only assessing it on the owners of that older section. For those who own, what section are you in?

I have also written my congressman.

NH Girl:mad:
 
A friend of mine has the points, Pollard Brook is "home", and it equals a week every odd year. Pays maintenance fees as well (and has paid them). Has NOT received any letter. I suspect by listening to all of these posts that the people who received them are in the original sections (Mt. Washington and Mt Liberty) (I am in Mt Liberty) and that these are not extraordinary events or special assessments, it's more likely called not putting enough of the yearly maintenance fees in a capital reserve to cover the costs needed to do regular maintenance on the property and they are only assessing it on the owners of that older section. For those who own, what section are you in?

I have also written my congressman.

NH Girl:mad:
NH Girl - Indeed only those of us who are owners were assessed and if you bought before 2008, per Joel the GM. The concern, it specifically states in our Bylaws that they must spread the expenses for common area work amongst all owners if they owned at the time of the expense incurred. Well, this is the interesting part....there have been no expenses incurred yet. This is all hypothetical in costs of what they want to do to update/upgrade specific areas. It IS mismanagement of our maintenance fees because they have not done due diligence in putting aside the monies for the types of things that all buildings need upkeep regarding, roofs, electrical systems, pool repairs etc. I did send a letter to the HOA regarding of all these concerns I just stated and a few others....I have sent copies of my unanswered e-mails to the Joel and this letter to the AG's office. I strongly invite and encourage for others to send them their concerns as well. It states in the opening page of our Condo paperwork that they are the folks to write to so, please write them and use my file #200978395. (But great for engaging your congressman) If we can put enough pressure on them to make PB do the right thing on this, that is all I will request. Everyone should share in these costs. I've no doubt this stuff needs done, my issue is for us to be hit blindly by it due to their lack of financial management. No additional building should be started until all of these are sold, depsite having the approvals to do so. And they need to advise us of their meetings and send minutes as is also required in our Bylaws and the state RSA. Additionally, we need more transparency in who our HOA is, what are our voting rights as owners etc. We, as owners, need to do a better job of keeping them "honest". I certainly have not, until now! I will keep folks posted as I continue my dialogue with the HOA, the GM and the AG. In terms of what could you do, ask them for a mailing list of other owners...tell them you want to plan a party and invite them all! :)
 
Signature Form

Concerned Owners at Pollard Brook

The information provided will only be used to communicate information of owner interest regarding the Pollard Brook Resort Unit Owners Association.

Did you receive a special
assessment letter July 1st?

Y/N Name Email Phone

______ ______________________ __________________________________________ _____________________

So Eric, would something like this work, with several signature lines? If so, what weeks do any of the others have so we can gather information? There is strength in numbers!
 
Concerned Owners at Pollard Brook

The information provided will only be used to communicate information of owner interest regarding the Pollard Brook Resort Unit Owners Association.

Did you receive a special
assessment letter July 1st?

Y/N Name Email Phone

______ ______________________ __________________________________________ _____________________

So Eric, would something like this work, with several signature lines? If so, what weeks do any of the others have so we can gather information? There is strength in numbers!

I think that is a great start.

Finley is on the right course. In the short term there likely is little that might done to have an immediate impact. But having a group of owners providing oversight on their decisions is key starting point as just knowing that they are being watched can yield results.
 
Concerned Owners at Pollard Brook

The information provided will only be used to communicate information of owner interest regarding the Pollard Brook Resort Unit Owners Association.

Did you receive a special
assessment letter July 1st?

Y/N Name Email Phone

______ ______________________ __________________________________________ _____________________

So Eric, would something like this work, with several signature lines? If so, what weeks do any of the others have so we can gather information? There is strength in numbers!

I have the week of August 24. I will be there and would be glad to try and gather additional names during my week.
Woodland units are also being asked to pay this special assessment.

I plan to send my letter to the AG this week.
 
Woodlands owners also received the assessment, NH Girl. It looks like the assessment was pro-rated to the age of the building. Also, buyers since 2008 are probably points purchasers, which may help to explain their exclusion.

I'll be unavailable until sometime Wednesday. Lisa and Eric have something cooking, NHGirl and dreamweaver have something cooking, and I have two things cooking.

One is the referral to the board and lawyer of comments I made to Joel.

The other is Timesharing Today is getting involved. I apologized to Shep in an email for some rather nasty comments I made, and I'll apologize in this public forum as well. If anyone wants to follow-up with Shep, please do so.
 
Boy has this thread expanded since I last checked it. Are most people here paying the fee but still investigating? I am thinking that I am going to have to do this...but, I am not done. I am interested in being on a list as well, because I think there is something sketchy going on here.
 
Boy has this thread expanded since I last checked it. Are most people here paying the fee but still investigating? I am thinking that I am going to have to do this...but, I am not done. I am interested in being on a list as well, because I think there is something sketchy going on here.
I have paid the fee and am certainly continuing to address the issues. As I told Joel, if I am going to be held even more financially accountable to support PB then they need to be more accountable to me as well.

They are not following their Bylaws nor the RSA's and the only way that will change is if we as owners, express our concerns to them and potentially others (AG's office for example) to make them do so. They have not been held accountable since they opened this back up in 1994/1995. They are still using the exact same legals docs etc. yet so much has changed. We, as owners need to pay attention as we are the ones that are stuck with the ramifications as we are now seeing....

Another resort did a similar thing and the owners were outraged thus the resort, although temporarily, recinded the special assessment.
http://www.raintreelistens.com/answers/

This supports my theory in the power is with the owners but only if they speak up and unite in the cause....
 
To those interested parties, Joel Bourassa has answered my e-mail and responded to the questions that were posted by others. Hopefully the formatting comes through as his answers are in RED. I will say, I am as confused as ever....Perhaps Eric can assist with making sense of this HOA structure. It appears he is saying since 80% of the units were never sold (how could they be when the kept building from day one) so they didn't ever really need to put a HOA into play. The RSAs speak to control by declarant but I am not sure if that is what they are trying to use as their support for this....it indicates 3/4 of the units which is 75%.....Happy Reading!

My initial e-mail sent to him (twice to get a response) -
I have compared all the legal documents I was given when we purchased this unit and the "structure" of the company (ies) has clearly changed considerably. How do we as owners stay on top of this and isn't there a legal requirement to advise us of these changes? My documents start out with the Village at Loon Mountain then it becomes Mountain Lodge Development. Nothing was ever sent indicating that these documents should now reflect or indicate InnSeasons Resort is actually Mountain Lodge as appears to be the case. Yet, I find Mountain Lodge still listed as a company in business with revenues etc. The letter was the first reference to Southern Peaks at Pollard Brook, LLC. and I am still not sure the difference in it versus Southern Peaks Resort Development. And of course, we have Inn Seasons Management, Inc. It's a very concerning chain to be honest considering the following. I agree with you that the documents certainly are in need of an update. The confusion in the documents partly stems from the fact that the resort was originally “whole ownership” prior to it becoming a timeshare resort under subsequent ownership(s). As for notification to the owners, quite frankly I am unsure if there are any legal requirements. Unless significant changes are made that directly affect ownership interests, it is my understanding that there was no need for a re-write. There have been six amendments along the way centered on the addition of new development (buildings).


By way of a quick history, the Village of Loon was the original owner and developer from 1989-91. They ran into financial trouble and the resort was pretty dormant from 1991-93 until Mountain Lodge Development purchased it at a bank auction in September 1993. Sales resumed in 1994. Mountain Lodge (Dennis Ducharme and Keith Carlson) operated, developed and sold intervals up until 2004. At that time Southern Peaks resorts (Dennis Ducharme and Billy Curran) purchased the developing rights from Mountain Lodge. InnSeason Resorts is the brand umbrella of the 7 NE resorts which are managed by InnSeason Management (a separate entity).


The constant names in all of these various "companies" are Dennis Ducharme and Billy Curran. How can we as owners be assured that development and management are being facilitated in the best interest of us as PB owners as opposed to them and their various companies? Further, how can we be assured the financial lines are as clear and separate as you would like for us to believe. During the development and first 80% of the subsequent sales, a Board really doesn’t come into play. But, it is still in the developer’s interest to run an efficient operation as Sales and the Developer are dependent on one another. Only once about 80% of the inventory is sold does the representative HOA Board comes into play. Right now, as you know, there is an interim Board of Advisors which will be followed this fall by a full-fledged Board of Directors made up of owners elected by owners. Having said that, the developer can also be part of the Board as, in our case, he has some 1,100 intervals of interest of his own.


The letter references the developer, the developer you indicated is Southern Peaks and yet Dennis Ducharme is the owner and president of both, Southern Peaks and PB. And he is also listed on the cc as the "Treasurer". So is he not speaking of himself and essentially to himself in this statement “Southern Peaks has told the Board”... :) Yes, in essence that is what he is doing but a developer can do this up until the 80% sell out rate is reached as I explained above. Once the Board of Directors comes into play, the resort truly falls under the HOA who are essentially controlling their own destiny as the interval sales are nearing maturation.


You stated "The last building built here was our Jackman Building in 2005 when the economic indicators were very strong and existing sales were booming." So the 1200 unsold are units are predominately from that expansion project? And for 4 years, nothing has been said of the undue financial burden this might create? No, there are unsold intervals in all phases of the property. There are some great peak weeks for sale and also many less-desirable weeks that are more difficult to sell as peak inventory dwindles.


Based on our maintenance fees, I am concerned that very little has been set aside for these types major renovations. I have all the balance sheets from 1994 to present. Last year $70.00 was put into the maintenance fund. At that rate, you are not even raising a half a million if all 6000 owners paid it. I know others pay more and probably some pay less but regardless, you aren't getting to the 1.2. The projects listed are projects that "suddenly" need done in 12-24 months, there would be/should have been some planning. So how did this exactly happen in these last few months? The pool needing refaced is a perfect example and something that very well should have been accounted for. I own one thus I know the maintenance/costs involved. This is simply then, fiscal mismanagement. I for one, would have accepted that reasoning far better than the poorly written letter blaming all sorts of confounding issues as it does. No one is taking responsibility here, yet we have to come up with the bail out. Who's to say it doesn't happen again and again. Years of maintenance deferrals from Mountain Lodge Development have left the present management company catching up since 2004-05. I believe there was around $800,000 in deferred maintenance from the previous regime. One thing we are going to do, going forward, is to pay for a complete reserve study to determine just how much we should put away annually for future capital expenditures (a capital reserve fund). This will also spell out to the owners what is coming in future years by way of improvements and the cost commitment for the improvements. No surprises this way aside from unforeseen acts of nature or catastrophic equipment failure (blown engine in the plow truck etc).


Here is a look at the reserves allocated since InnSeason Management took over:



Year
Reserves
Change

2005
$ 62,437
0%

2006
$ 150,930
41%

2007
$ 206,744
73%

2008
$ 536,744
39%

Change from 2005 to 2008

88%




The Board is comprised with three members of "InnSeasons" and two owner representatives. And this is really a concern. We as owners do not have fair representation and no line of communication as I stated earlier. I've yet to receive the minutes I requested. By the way, our Bylaws state, we are to receive copies each year from the annual meeting sent with the maintenance fee billing. There were no minutes as there weren’t any annual meetings as we were in the aforementioned development/sales stages.


And who is capecodder who posts comments on the website? (Joyce Vechione, our blog manager at the Corporate Offices). They have only indicated one comment was made, I made a comment/question and posted it to the site, accepted the Wordpress e-mail, and yet never received a reply nor was the question posted.



Below are questions others have and I stated I would share them with you:



Comment: The directors are not showing any fiduciary responsibility to the timeshare owners. Period.



I think the key questions that need answers are:
1) What is the total dollar amount expected to be raised by the special assessment? 1.6 million, after bad debt, is anticipated, $1,000,000 to 1.2 million for capital and the rest for operational cash flow
2) How many interval owners are delinquent? 11% typically in a normal economy but 19% default at this point - What is the amount of delinquency for 2009, for 2008 and previous years? When will foreclosure action begin so that this money can be recovered? Rental income, interest income, bad debt recovery are ultimately written off but still often collected going forward – we don’t stop. Delinquency is up and previous year’s collections are down a bit. Our two collection agencies average about a 60% collection rate which is pretty strong.3) Are all interval owners, both weeks and points, being assessed the special assessment? Are any interval owners excepted from the assessment and what is that number of owners? Persons who purchased in 2008 or this year to date are excluded as they probably have not even had a chance to use their purchases yet. We wanted to be fair to that small group. I am unsure how many people that represents but the number is pretty small.
4) How much is the Developer delinquent in 2009 maintenance fees on how many intervals? How much for 2008 and previous years? I believe the total number is in the vicinity of $400,000 representing around 1,100 intevals.
5) Is the Developer being assessed the same amounts on each interval owned for this special assessment? He is being assessed the same as all owners based on the unit size. How many intervals? When is the Developer paying the special assessment? At some point, the developer will, in all likelihood, sign a Promissory Note making any future sales payable back to the HOA for money due.
6) What section in what document permits the Board of Advisors to implement special assessments? What document permits the Board of Advisors to assess some owners and not others.



Title II, By-Laws of the Pollard Brook Unit Owners' Association, Part VI Accounting, Section 5 Special Assessments, states:

a. Each owner is liable for those expenses directly related to his period of occupancy of a condominium unit assigned to him, which shall be billed to him as special assessments.

b. Expenses billable as special assessments include, but are not limited to, the costs of repairing damage done to the condominium unit, equipment, and furnishings during the use period, other than ordinary wear and tear: telephone charges over and above the basic charges; and such other services rendered during the use period at the request of the owner or guest not included as an item in the budget.

Title III, Timeshare Management, Part III Management, Section 5 Special Assessments, states:

Each owner is liable for those expenses directly related to his period of occupancy of a condominium unit assigned to him. These expenses include, but are not limited to, the expense of repairing damage done to the condominium unit, equipment, and furnishings during the use period assigned to him, other than ordinary wear and tear: telephone charges over and above the basic charges; and such other services rendered during the use period at the request of the owner or a guest not included as an item in the budget.

7) With the Developer not paying annual maintenance fees, and possibly not paying the special assessment, what actions are being taken by the Board of Advisors to protect owners from default by the Developer on either or both the unpaid maintenance fee amount or the unpaid special assessment. Good question and we trust that won’t happen. Perhaps some type of secured collateral not related to this property would be in order but it is premature to speculate at this point. The Board of Directors would have to address this if it seemed like it was a possibility going forward. Incidentally, if the Developer did go bankrupt, the bank would take his unsold Pollard intervals and find a company to try to sell them. In the meantime, that bank would be on hook for the maintenance fees etc.

8) Where and when is the next Board of Advisors meeting?

November 7 from 11-1 here in Lincoln, specific location to be determined.
 
That is some post, Finley.

As I see it, the developer admits to being delinquent.

Also, Mountain Lodge (Ducharme and Carlson) sold to Southern Peaks (Ducharme and Curran).

Later, Joel admits that:
Years of maintenance deferrals from Mountain Lodge Development have left the present management company catching up since 2004-05. I believe there was around $800,000 in deferred maintenance from the previous regime.

Excuse me, but isn't Ducharme of the first part the Ducharme of the second part? Curran simply bought out Carlson. Ducharme has been mis-managing Pollard Brook since Mountain Lodge.

--------------------------------

Here is my little tidbit. According to Joel,


The legal counsel for the Developer is:

John Funk
Gallagher, Callahan and Gartrell
214 North Main St.
Concord, NH 03302

The Association Board does not have its own legal counsel.



 
To those interested parties, Joel Bourassa has answered my e-mail and responded to the questions that were posted by others. Hopefully the formatting comes through as his answers are in RED. I will say, I am as confused as ever....Perhaps Eric can assist with making sense of this HOA structure. It appears he is saying since 80% of the units were never sold (how could they be when the kept building from day one) so they didn't ever really need to put a HOA into play. The RSAs speak to control by declarant but I am not sure if that is what they are trying to use as their support for this....it indicates 3/4 of the units which is 75%.....Happy Reading!

My initial e-mail sent to him (twice to get a response) -
I have compared all the legal documents I was given when we purchased this unit and the "structure" of the company (ies) has clearly changed considerably. How do we as owners stay on top of this and isn't there a legal requirement to advise us of these changes? My documents start out with the Village at Loon Mountain then it becomes Mountain Lodge Development. Nothing was ever sent indicating that these documents should now reflect or indicate InnSeasons Resort is actually Mountain Lodge as appears to be the case. Yet, I find Mountain Lodge still listed as a company in business with revenues etc. The letter was the first reference to Southern Peaks at Pollard Brook, LLC. and I am still not sure the difference in it versus Southern Peaks Resort Development. And of course, we have Inn Seasons Management, Inc. It's a very concerning chain to be honest considering the following. I agree with you that the documents certainly are in need of an update. The confusion in the documents partly stems from the fact that the resort was originally “whole ownership” prior to it becoming a timeshare resort under subsequent ownership(s). As for notification to the owners, quite frankly I am unsure if there are any legal requirements. Unless significant changes are made that directly affect ownership interests, it is my understanding that there was no need for a re-write. There have been six amendments along the way centered on the addition of new development (buildings).


By way of a quick history, the Village of Loon was the original owner and developer from 1989-91. They ran into financial trouble and the resort was pretty dormant from 1991-93 until Mountain Lodge Development purchased it at a bank auction in September 1993. Sales resumed in 1994. Mountain Lodge (Dennis Ducharme and Keith Carlson) operated, developed and sold intervals up until 2004. At that time Southern Peaks resorts (Dennis Ducharme and Billy Curran) purchased the developing rights from Mountain Lodge. InnSeason Resorts is the brand umbrella of the 7 NE resorts which are managed by InnSeason Management (a separate entity).


The constant names in all of these various "companies" are Dennis Ducharme and Billy Curran. How can we as owners be assured that development and management are being facilitated in the best interest of us as PB owners as opposed to them and their various companies? Further, how can we be assured the financial lines are as clear and separate as you would like for us to believe. During the development and first 80% of the subsequent sales, a Board really doesn’t come into play. But, it is still in the developer’s interest to run an efficient operation as Sales and the Developer are dependent on one another. Only once about 80% of the inventory is sold does the representative HOA Board comes into play. Right now, as you know, there is an interim Board of Advisors which will be followed this fall by a full-fledged Board of Directors made up of owners elected by owners. Having said that, the developer can also be part of the Board as, in our case, he has some 1,100 intervals of interest of his own.


The letter references the developer, the developer you indicated is Southern Peaks and yet Dennis Ducharme is the owner and president of both, Southern Peaks and PB. And he is also listed on the cc as the "Treasurer". So is he not speaking of himself and essentially to himself in this statement “Southern Peaks has told the Board”... :) Yes, in essence that is what he is doing but a developer can do this up until the 80% sell out rate is reached as I explained above. Once the Board of Directors comes into play, the resort truly falls under the HOA who are essentially controlling their own destiny as the interval sales are nearing maturation.


You stated "The last building built here was our Jackman Building in 2005 when the economic indicators were very strong and existing sales were booming." So the 1200 unsold are units are predominately from that expansion project? And for 4 years, nothing has been said of the undue financial burden this might create? No, there are unsold intervals in all phases of the property. There are some great peak weeks for sale and also many less-desirable weeks that are more difficult to sell as peak inventory dwindles.


Based on our maintenance fees, I am concerned that very little has been set aside for these types major renovations. I have all the balance sheets from 1994 to present. Last year $70.00 was put into the maintenance fund. At that rate, you are not even raising a half a million if all 6000 owners paid it. I know others pay more and probably some pay less but regardless, you aren't getting to the 1.2. The projects listed are projects that "suddenly" need done in 12-24 months, there would be/should have been some planning. So how did this exactly happen in these last few months? The pool needing refaced is a perfect example and something that very well should have been accounted for. I own one thus I know the maintenance/costs involved. This is simply then, fiscal mismanagement. I for one, would have accepted that reasoning far better than the poorly written letter blaming all sorts of confounding issues as it does. No one is taking responsibility here, yet we have to come up with the bail out. Who's to say it doesn't happen again and again. Years of maintenance deferrals from Mountain Lodge Development have left the present management company catching up since 2004-05. I believe there was around $800,000 in deferred maintenance from the previous regime. One thing we are going to do, going forward, is to pay for a complete reserve study to determine just how much we should put away annually for future capital expenditures (a capital reserve fund). This will also spell out to the owners what is coming in future years by way of improvements and the cost commitment for the improvements. No surprises this way aside from unforeseen acts of nature or catastrophic equipment failure (blown engine in the plow truck etc).


Here is a look at the reserves allocated since InnSeason Management took over:



Year
Reserves
Change

2005
$ 62,437
0%

2006
$ 150,930
41%

2007
$ 206,744
73%

2008
$ 536,744
39%

Change from 2005 to 2008

88%




The Board is comprised with three members of "InnSeasons" and two owner representatives. And this is really a concern. We as owners do not have fair representation and no line of communication as I stated earlier. I've yet to receive the minutes I requested. By the way, our Bylaws state, we are to receive copies each year from the annual meeting sent with the maintenance fee billing. There were no minutes as there weren’t any annual meetings as we were in the aforementioned development/sales stages.


And who is capecodder who posts comments on the website? (Joyce Vechione, our blog manager at the Corporate Offices). They have only indicated one comment was made, I made a comment/question and posted it to the site, accepted the Wordpress e-mail, and yet never received a reply nor was the question posted.



Below are questions others have and I stated I would share them with you:



Comment: The directors are not showing any fiduciary responsibility to the timeshare owners. Period.



I think the key questions that need answers are:
1) What is the total dollar amount expected to be raised by the special assessment? 1.6 million, after bad debt, is anticipated, $1,000,000 to 1.2 million for capital and the rest for operational cash flow
2) How many interval owners are delinquent? 11% typically in a normal economy but 19% default at this point - What is the amount of delinquency for 2009, for 2008 and previous years? When will foreclosure action begin so that this money can be recovered? Rental income, interest income, bad debt recovery are ultimately written off but still often collected going forward – we don’t stop. Delinquency is up and previous year’s collections are down a bit. Our two collection agencies average about a 60% collection rate which is pretty strong.3) Are all interval owners, both weeks and points, being assessed the special assessment? Are any interval owners excepted from the assessment and what is that number of owners? Persons who purchased in 2008 or this year to date are excluded as they probably have not even had a chance to use their purchases yet. We wanted to be fair to that small group. I am unsure how many people that represents but the number is pretty small.
4) How much is the Developer delinquent in 2009 maintenance fees on how many intervals? How much for 2008 and previous years? I believe the total number is in the vicinity of $400,000 representing around 1,100 intevals.
5) Is the Developer being assessed the same amounts on each interval owned for this special assessment? He is being assessed the same as all owners based on the unit size. How many intervals? When is the Developer paying the special assessment? At some point, the developer will, in all likelihood, sign a Promissory Note making any future sales payable back to the HOA for money due.
6) What section in what document permits the Board of Advisors to implement special assessments? What document permits the Board of Advisors to assess some owners and not others.



Title II, By-Laws of the Pollard Brook Unit Owners' Association, Part VI Accounting, Section 5 Special Assessments, states:

a. Each owner is liable for those expenses directly related to his period of occupancy of a condominium unit assigned to him, which shall be billed to him as special assessments.

b. Expenses billable as special assessments include, but are not limited to, the costs of repairing damage done to the condominium unit, equipment, and furnishings during the use period, other than ordinary wear and tear: telephone charges over and above the basic charges; and such other services rendered during the use period at the request of the owner or guest not included as an item in the budget.

Title III, Timeshare Management, Part III Management, Section 5 Special Assessments, states:

Each owner is liable for those expenses directly related to his period of occupancy of a condominium unit assigned to him. These expenses include, but are not limited to, the expense of repairing damage done to the condominium unit, equipment, and furnishings during the use period assigned to him, other than ordinary wear and tear: telephone charges over and above the basic charges; and such other services rendered during the use period at the request of the owner or a guest not included as an item in the budget.

7) With the Developer not paying annual maintenance fees, and possibly not paying the special assessment, what actions are being taken by the Board of Advisors to protect owners from default by the Developer on either or both the unpaid maintenance fee amount or the unpaid special assessment. Good question and we trust that won’t happen. Perhaps some type of secured collateral not related to this property would be in order but it is premature to speculate at this point. The Board of Directors would have to address this if it seemed like it was a possibility going forward. Incidentally, if the Developer did go bankrupt, the bank would take his unsold Pollard intervals and find a company to try to sell them. In the meantime, that bank would be on hook for the maintenance fees etc.

8) Where and when is the next Board of Advisors meeting?

November 7 from 11-1 here in Lincoln, specific location to be determined.

Interesting responses.
I think Inn Seasons is only the management company (conveniently a separate company owned by the same individuals who own Southern Peaks at Pollard Brook LLC). I don't think it has anything to do with the special assessment except that it should have been on top of maintenance requirements and not let this get to a special assessment.

Sounds like the legal filings support the fact that the Developer has total control until 80% of the intervals are sold, and then an owner elected Board of Advisors will control. This is not unusual in a condo project. The Developer, however, must adhere to the legal filings, including his obligation to pay annual maintenance fees on his intervals and pay the special assessment on his intervals

The reserve buildup to $536 K is good. There really needs to be a reserve data analysis done by a company that has expertise in this area so the annual maintenance fee reflects what the 2-5-10-20 year cash needs are an an annual basis. Joel said they are planning on doing this.

No minutes to the Board of Advisors meetings?!?! Very questionable. Even if the Board of Advisors is an appointed Board. they have to keep minutes and provide to owners when requested, An AG question??

Regarding Q1 -- how can only $1.6M be anticipated? 6000 interval owners plus 1100 Developer units is 7100x $420 =$2.9M. $1.6M would mean only 3800 interval owners are expected to pay. Need more details from Joel.

Regarding Q2 - he did not answer the question as to what is the current delinquency amount. Need Joel to elaborate.

Regarding Q4 - ne did not answer. Need to know how much for 2009, how much for previous years. Joel needs to give exact details

Regarding Q5 - VERY TROUBLING. "At some point...." That means the Developer has no current committment to paying the special assessment. He is using us owners as a piggy bank! This is really an AG issue.

Finley, can you press Joel for more details on these issues/

Good job in getting this much.
 
I do not know if there is another set of documents that has not been seen or Joel is not completely informed.

I am looking at the Declaration document titled:

Pollard Brook, A Condominium Declaration Pursuant to RSA 356-B.

This is the legal document that was filed with the state to create the Condominum project. It was recorded in the County of Grafton on December 8, 1989.

It has no mention or provision that states that the HOA does not form until the Developer sells 80% of their units. Nor one that says that the Board Of Directors does not form until 80% of the units are sold. It clearly states that Developer Control ceases no later than 5 years after the document is filed. This is in Title 2, Part II, paragraph 2.

The public offering statement that was provided in 1994, in paragraph 5, clearly outlines that the purchaser is required to belong to the Unit Owner's Association, and receives a vote at any meeting of the Association.

These are the documents that were provided to you when you purchased. If there are other documents that trump these, there was a legal requirement to provide them to you at the time of purchase.

The possibility does exist that these documents were amended, but that amendment requires a vote by the membership.

Something is not right. The document that supports Joel's statement that the developer remains in control until 80% of the intervals are sold needs to be located. A small voice tells me it does not exist.
 
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