Updated COVID-19 cancellation policy for RCI, changing the cancellation and rebooking deadlines:
Travel/Cancel Information
RCI is committed to providing you flexibility at this uncertain time. You may cancel Points and Weeks reservations for travel through June 15, 2020 and receive 100% of your Points or Trading Power back for a future reservation.
- When cancelling a reservation for travel through June 15, 2020 no exchange fee will be required if you rebook your cancelled vacation by December 31, 2020 for future travel. Please contact a Vacation Guide via Phone or Chat to process your request.
- If you have Trading Power or Points expiring and prefer more time to plan or travel, speak to one of our Vacation Guides for additional options.
If you would like to cancel and rebook call 1-800-338-7777 (RCI Weeks), 1-877-968-7476 (RCI Points)- Monday-Friday 8AM-8PM and Saturday 8AM-5PM, chat with us on RCI.com or complete the
cancellation form
* Please note that hotel, rental car, cruise, and activities cancellation policies are based on the individual provider and are not included in the RCI exchange cancellation policy.
** RCI will waive your next exchange fee up to the initial amount paid on your canceled vacation, if you book by December 31, 2020 for future travel.
Source:
Travel/Cancellation Information
www.rci.com