asingerkeating
TUG Member
- Joined
- Apr 28, 2022
- Messages
- 5
- Reaction score
- 3
- Resorts Owned
-
Legacy Orlando
Legacy Reno
For the past 10 years that I’ve had my Orlando and Reno Legacy weeks in the RCI Points program, I have always been able to use the upcoming year points as long as my current year is paid in full. It always is. This is critical because the resorts worth going to in the RCI system are always booked way in advance. Yesterday I received notice that my points had been frozen until I paid my fees. Since I’m paid in full through 2023, I was very confused. I double checked I was paid in full with Legacy on both weeks and then called RCI. I was told that they’ve made a change and future year points are no longer available. Sure enough, I’m showing 0 future year points. I explained that I haven’t even gotten my 2023 bills yet and have zero balances with Legacy so how could I possibly pay fees that haven’t even yet been assessed. The bills don’t usually get issued until fall. If I have to wait until the fall of 22 to try and book our summer 2023 vacation, there will be nothing left that’s above 2 or 3 stars. This is totally unacceptable! Since these timeshare were gifted to me, and I just kept them in the RCI program that my now deceased relative always used, I’m unfamiliar with the points system. Is RCI the only exchange system I can use with Legacy? If there are others and I can switch, what points exchange system would you very knowledgeable folks on this forum recommend and why? Thanks in advance for your help!