Possible scam...has anyone heard of resorttransfergroupsales, apparently of St. Louis, MO

[samara64]

Question for anyone who knows: my estoppel posted in post #43 is very unclear. That's because I simply used TUG's "attach files" and found the saved file in my "scanned documents" and...voila...that's how it turned out. And yet, there's obviously a better way to make scanned documents appear more clearly. How to do so?

I think there is a way of attaching a file by clicking on Attach files below the message rather then pasting a picture. Should work better.

 

[Grammarhero]

I think there is a way of attaching a file by clicking on Attach files below the message rather then pasting a picture. Should work better.

Only works for PDFs.

 

[WVBaker]

After several purchases on Ebay, I have never had this happen.

When trying to contact resortsalesgroup several times over the course of several days,about a listing, this is the reply that I keep getting.

"We're sorry we couldn't find an answer for you. Unfortunately due to the high volume of messages this seller receives, they are unable to respond to your specific question right now. We suggest reviewing the item again to see if your answer is in the seller's listing."

Is timeshare sales such a booming business for this group?

 

[RX8]

After several purchases on Ebay, I have never had this happen.

When trying to contact resortsalesgroup several times over the course of several days,about a listing, this is the reply that I keep getting.

"We're sorry we couldn't find an answer for you. Unfortunately due to the high volume of messages this seller receives, they are unable to respond to your specific question right now. We suggest reviewing the item again to see if your answer is in the seller's listing."

Is timeshare sales such a booming business for this group?

These units are coming in from their exit company after owners have paid them thousands of dollars upfront. This shows you how much business they have coming in from that.

 

[Braindead]

So they are legit? Or are you having issues as well?

Yes they are legit. Several of us have stated that our purchases are transferred or are progressing. No one has reported being scammed out of there $$. Actually the opposite has occurred that if a buyer raises too many questions or concerns their perceived to be a problem buyer having the purchase cancelled by resortsalesgroup with a refund.

My 2 deeds have been filed & are currently in the resorts hands for transfer. I’ve confirmed everything with the resort, so I’m waiting on the resort to finish the transfer. I thought I was having issues at times with what I was being told but in the end everything I was told was accurate in hindsight. I think some of the issues should have been taken care of before selling the contract on eBay. A couple of my issues:
Waited 3 months for the resort to file a release of mortgage. Glad resortsalesgroup did that but maybe it should’ve been taken care of beforehand
Waited over a month for the owners to sign the deed. You’d think owners couldn’t sign fast enough to stop the monthly MFs but some drag their feet.

I had my guard up at the start after it took 2 States AGs offices to avoid me of being scammed out of $13,500 last year from a longtime eBay seller with over 600 100% positive feedback.

I think part of the problem might being so short staffed causing short temperament when questioned.
On January 17th they had 96 active listings on eBay & today that’s down to 26 so hopefully things will get better.

 

[WVBaker]

Yes they are legit. Several of us have stated that our purchases are transferred or are progressing. No one has reported being scammed out of there $$. Actually the opposite has occurred that if a buyer raises too many questions or concerns their perceived to be a problem buyer having the purchase cancelled by resortsalesgroup with a refund.

[Personal comment directed at another poster deleted.]

Just what do you define as " too many questions or concerns"?

 

[Braindead]

Just what do you define as " too many questions or concerns"?

Ok. I’ll shut up since all you & Grammerhero are interested in is attacking me. Just show me one example where someone was scammed out of their $$

 

[samara64]

As far as I can see, they have been sitting on lots of timeshare until Mariah came in from the other outfit and she started putting things out as the listing agent.

Kaitliyn, the closer, did leave earlier in January and now Mariah is doing the closing and they got a new person to do listings as far as I can see.

It is a lot of stress business so people leave. Just ask yourself:

How often do you feel good after calling your timeshare company requesting anything from owner care or specifically talking to their title transfer department.

Just remember your last call to Westgate/Wyndham/Diamond/etc.... You will then give these people a break.

 

[Richelle]

Just what do you define as " too many questions or concerns"?

Start at the beginning of this thread. The original OP detailed a phone conversation that pretty much sums it up. You raise one concern or question, you annoy her and she deems you to too much trouble. In my case, she called me an extortionist because I told her I would leave negative feedback if she canceled the sale. I said that after reading this thread where someone was deemed to much trouble for asking a simple question. Their response here didn’t help their case. If she canceled the sale, she wasn’t honoring the auction, and I felt that was justification for the negative feedback. I found out there are others who had the same issue. A simple call to eBay would probably get them to notice all the canceled sales and question whether they should let them continue, because they are not honoring the auctions. I have not decided if I would leave negative feedback or not. I may wait to see how all this plays out before I leave negative feedback or call eBay. Considering they had so many auctions, if she continues this behavior, I can see them getting more negative feedback. I may not have to do anything. If she causes me any issues though, all bets are off. It would be in her best interest to let it be and move on. She has a temper though, so I don’t have complete confidence she knows when to let the dispute go. I wonder if the actual owner knows what she’s been up to.

 

[Grammarhero]

Ok. I’ll shut up since all you & Grammerhero are interested in is attacking me. Just show me one example where someone was scammed out of their $$

@WVBaker was simply asking you what’s your opinion of too many questions or concerns. Out of my seven (7) TS transfers that were close to close, six (6) went through. @Resortsales herself said she was cancel my sale if I had asked the resort to spell things numerically and alphabetically. In contrast, for my upcoming TS transfer, the resort spelled things out for me and included all necessary information in an email, even though the resort could have charged me $75 for an estoppel. I don’t think I’m too difficult.

After a mod deleted your post mocking me and @dgalati , you re-posted as a screenshot to skirt the rules requiring its removal.

 

[Grammarhero]

Start at the beginning of this thread. The original OP detailed a phone conversation that pretty much sums it up. You raise one concern or question, you annoy her and she deems you to too much trouble. In my case, she called me an extortionist because I told her I would leave negative feedback if she canceled the sale. I said that after reading this thread where someone was deemed to much trouble for asking a simple question. Their response here didn’t help their case. If she canceled the sale, she wasn’t honoring the auction, and I felt that was justification for the negative feedback. I found out there are others who had the same issue. A simple call to eBay would probably get them to notice all the canceled sales and question whether they should let them continue, because they are not honoring the auctions. I have not decided if I would leave negative feedback or not. I may wait to see how all this plays out before I leave negative feedback or call eBay. Considering they had so many auctions, if she continues this behavior, I can see them getting more negative feedback. I may not have to do anything. If she causes me any issues though, all bets are off. It would be in her best interest to let it be and move on. She has a temper though, so I don’t have complete confidence she knows when to let the dispute go. I wonder if the actual owner knows what she’s been up to.

Apparently asking the resort to spell things out is too much trouble for which @Resortsales would have cancelled. This is despite the fact that another resort did so for me in an email even though the resort could have made me pay $75 for an estoppel.

 

[Grammarhero]

As far as I can see, they have been sitting on lots of timeshare until Mariah came in from the other outfit and she started putting things out as the listing agent.

Kaitliyn, the closer, did leave earlier in January and now Mariah is doing the closing and they got a new person to do listings as far as I can see.

It is a lot of stress business so people leave. Just ask yourself:

How often do you feel good after calling your timeshare company requesting anything from owner care or specifically talking to their title transfer department.

Just remember your last call to Westgate/Wyndham/Diamond/etc.... You will then give these people a break.

Wyndham has been very good to me via phone calls. Out of a 10, I’d rate Wyndham 9.5 for my phone calls. As requested, Wyndham transferred four (4) of my TS in Nov and Dec with Jan 1 use year, thereby giving me almost free one (1) year usage. Only reason I’m not giving Wyndham a 10 is because Wyndham screwed me out of $40 saying that was the risk of resale contracts. I eventually let it go after 30 minutes.

 

[Resortsales]

Everyone needs to understand that these eBay closing companies do not represent the buyer. These eBay closing companies represents the seller (even though you the buyer may be paying their fee). Imagine that; you pay their closing fees and they don't represent you; what's wrong with that picture?

This is why I always recommend that if you purchase something off of eBay, hire your own closer (such as LT Transfers) and have them handle the transfer on your behalf.

Legitimate sellers will agree to it; the sketchy ones will not as they want to control the buyer, and control the buyer's money. And even control the scam if that is what it really is.

There are plenty of unhappy buyers out there who's transaction(s) have been stretched out for thee months, six months, and even a year, and the seller just disappears with the money with little or no recourse! 99% of these transactions should always be 100% wrapped up in less than 60 days.

Finally please remember this: ALL REAL ESTATE TRANSACTIONS MUST BE IN WRITING. With that said, your winning eBay bid is not binding until all the paperwork is signed by all parties. This means you can walk away from your winning eBay bid if you believe you are dealing with a sketchy seller. If in doubt get out!




.

Buyers pay no closing fees at all. The only thing the buyer is required to pay is the price to purchase, depending on the resort.

 

[Resortsales]

I just got home to see that there has been a bit of activity on this thread today. Since I seem to be the subject matter of some of it, let me respond.

First of all, in reference to my allegedly being "upset" because I'm "a current owner and think(s) (I) know(s) everything there is to know about this resort", in what context do you think I communicated that? Did I brag about knowing what the room layout was? Or how big the pool is? No. The only time I conveyed that information to Mariah was as follows: I'm an owner at the resort and can find out the amount owed on the unit in minutes. Just tell me the unit number or owner's name or whatever identifying information." That's all. My concern about what was actually owed could have been cleared up in minutes.

Mariah's response: We don't provide that information to anyone.

Is that done by all timeshare sales companies? I don't know myself. But maybe others have had different experiences.

I had a concern about the MFs owed, past and present. I wanted to confirm with the resort. At no time, did I ask YOU to "speak for the resort". In fact, what does that even mean? In any case, I did not want you to "speak FOR the resort" (whatever that means) but wanted to speak TO the resort. And THAT you did not allow.

So, fine, Mariah said past due was $7.21 and not $721. The attached estoppel that you apparently allege was prepared by the resort and sent to you STILL looks like $7.21 to me. Maybe it's my eyesight...but I don't see the decimal point on even YOUR attached form that appears above. And now that you claim that, I'll send the estoppel that I got from you to the owners' services and ask if that form was filled out by them, (which has zero identifying information as to the unit number, owner's name). Not saying they didn't, but that's about as unprofessional as can be.

The maintenance fees are current? Really? Because Mariah said she has nothing to do with that and couldn't tell me if the responsibility to pay this year's MFs would be mine. But I question that the ad placed on Jan 14 was accurate in that regard (2020 already due and payable). I found this out days after Mariah had cancelled, but $469.40 are 2019's MFs, not 2020's. So there's no way that 2020 MF could be paid if you apparently didn't (and I assume still don't) know what 2020 MFs are. And, by the way, when I questioned Mariah if those MFs were 2019's or 2020's, she said she "just got them so they're 2020". No. They're not. And the resort would not have filled out that form that way as to 2020 MFs.

And. if you're not Mariah, how do YOU know what was said? Mariah most certainly DID, in response to my saying, "I'd like to speak to the owner", tell me she was the owner (and until reading this just now, that's what I believed to be true). Moreover, I did ask to speak to legal...and I already relayed how I waited on the phone and ultimately heard a dial tone.

So, please, if Mariah had been a little, a tiny bit, able to recognize a customer's concerns, particularly in light of the $7.21 issue, she could have in minutes satisfied me. But instead she said "you're too much trouble".

And if your intent in coming onto TUG was to clear your name, I think all you've done is dig your hole a little deeper.

We know what was said because the director of transfer was there during the conversation. And when you were placed on hold, that is who you were being transferred to. Our client's names, owner numbers, account number etc. are confidential information we will not hand out. That is in our contracts. We will not give that information out unless required for transfer to the resort. Not random potential buyers.

 

[Resortsales]

Apparently asking the resort to spell things out is too much trouble for which @Resortsales would have cancelled. This is despite the fact that another resort did so for me in an email even though the resort could have made me pay $75 for an estoppel.

As it has been stated several times, a request to change our estoppel forms is perfectly fine with us. Please show us once where it has been said we would not ask the resorts to spell something out. What was said even if we ask, the resorts may not fulfill the request.

 

[TheTimeTraveler]

Buyers pay no closing fees at all. The only thing the buyer is required to pay is the price to purchase, depending on the resort.

In your auctions apparently the closing costs are built in, HOWEVER, your closing process does NOT represent the buyer. Your closing process CLEARLY represents you, the seller. Your fees are all built in when you obtain the Timeshare weeks that you are selling. Please don't try and deny this fact.......

Most of the time, Companies charge the sellers thousands of dollars to take the timeshare off their hands, then turn around and unload them on eBay. I believe Resortsales is one such company.



..

 

[Grammarhero]

In your auctions apparently the closing costs are built in, HOWEVER, your closing process does NOT represent the buyer. Your closing process CLEARLY represents you, the seller. Your fees are all built in when you obtain the Timeshare weeks that you are selling. Please don't try and deny this fact.......

Most of the time, Companies charge the sellers thousands of dollars to take the timeshare off their hands, then turn around and unload them on eBay. I believe Resortsales is one such company.



..

I've been accused of being akin to operating a free TS exit company on TUG. Wonder if I should be flattered. @Fredflintstone @CalGalTraveler @WVBaker

 

[TheTimeTraveler]

After several purchases on Ebay, I have never had this happen.

When trying to contact resortsalesgroup several times over the course of several days,about a listing, this is the reply that I keep getting.

"We're sorry we couldn't find an answer for you. Unfortunately due to the high volume of messages this seller receives, they are unable to respond to your specific question right now. We suggest reviewing the item again to see if your answer is in the seller's listing."

Is timeshare sales such a booming business for this group?

This is a direct result of you being "blocked" by the eBay seller for some previous question that you had had, or one previous transaction that they really did not want you to bid on any further.

Don't feel bad; I have been blocked by several eBay Timeshare sellers because they knew I knew what I was talking about, and they preferred dealing with "Green" buyers so they can control the process the entire way along......



.

 

[Makai Guy]

I'm getting very tired of deleting personal comments directed at one another in many of the threads in this forum. You all know who you are, knock it off.

 

[samara64]

In your auctions apparently the closing costs are built in, HOWEVER, your closing process does NOT represent the buyer. Your closing process CLEARLY represents you, the seller. Your fees are all built in when you obtain the Timeshare weeks that you are selling. Please don't try and deny this fact.......

Most of the time, Companies charge the sellers thousands of dollars to take the timeshare off their hands, then turn around and unload them on eBay. I believe Resortsales is one such company.



..

But all of this is disclosed in the listing. If you pay $1 for a TS, do you expect this to cover everything. Yes, maybe around 1820 not 2020.

That is why we all encourage the buyer to do their due diligence before signing any docs and go over all the info like deeds and estoppels.

As @Braindead have stated, we yet have to hear from someone that got defrauded by the company.

Most of us here are very frugal and want it all for close to nothing. Not that this is wrong but we have to work nicely with the giving party to facilitate the transaction.

 

[Resortsales]

I'm getting very tired of deleting personal comments directed at one another in many of the threads in this forum. You all know who you are, knock it off.

Is there a way we can contact you to resolve this issue?

 

[Grammarhero]

Is there a way we can contact you to resolve this issue?

I do not believe you have made personal comments about anyone on TUG. The mod is not talking about you.

 

[Grammarhero]

To be fair to @Resortsales, her rating would be about 4.1 out of 5.0. I have 5 points each to the 14 positives, 3 points each to the 3 neutrals, and 1 point each to the 3 negatives. In comparison, LT is about 4.8.

 

[Resortsales]

Yes they are legit. Several of us have stated that our purchases are transferred or are progressing. No one has reported being scammed out of there $$. Actually the opposite has occurred that if a buyer raises too many questions or concerns their perceived to be a problem buyer having the purchase cancelled by resortsalesgroup with a refund.

My 2 deeds have been filed & are currently in the resorts hands for transfer. I’ve confirmed everything with the resort, so I’m waiting on the resort to finish the transfer. I thought I was having issues at times with what I was being told but in the end everything I was told was accurate in hindsight. I think some of the issues should have been taken care of before selling the contract on eBay. A couple of my issues:
Waited 3 months for the resort to file a release of mortgage. Glad resortsalesgroup did that but maybe it should’ve been taken care of beforehand
Waited over a month for the owners to sign the deed. You’d think owners couldn’t sign fast enough to stop the monthly MFs but some drag their feet.

I had my guard up at the start after it took 2 States AGs offices to avoid me of being scammed out of $13,500 last year from a longtime eBay seller with over 600 100% positive feedback.

I think part of the problem might being so short staffed causing short temperament when questioned.
On January 17th they had 96 active listings on eBay & today that’s down to 26 so hopefully things will get better.
View attachment 16846View attachment 16847

Our listing has gone down because we have chosen not to relist some of our properties.

 

[Resortsales]

Our lawyers have sent out Cease and Desist letters, this thread needs to end.