TAG
TUG Member
We toured the Point back when it was Embassy-managed. At that time the impression was of an immaculately maintained, very upscale resort - we would have rated it a 9.5 out of 10.
We just returned from a week at the Point on an exchange. We came home with a very different impression of the property. The grounds are still immaculate.
Our unit had furniture that should have been replaced - it had been refurbished instead. The chairs in the living room had been painted and the paint was coming off. The sleeper-sofa had been slip-covered but the foam in the cushions was flat.
The kitchen stuff was of medium-low quality and the dishes didn't match. There was only enough cutlery/dishes/glasses for six - max occupancy was six, so if it was fully occupied you would need to do dishes every meal.
Some outdoor lights and the exit light fixtures were dark. There were many broken tiles in the corridors.
None of it was worth complaining about, but it left a very different impression of the resort - we would rate it a 7.5 out of 10. The resort is now a Diamond-managed property. I'm not sure when management changed or when the slippage occurred.
The resort had many obviously empty units. The staff was very friendly, efficient and accommodating. There is a free computer terminal in the lobby to use for printing boarding passes and quick checks of email. I loved the shower in the master bath! They show a movie at the pool - a swim-in rather than a drive-in. That was a lot of fun!
We just returned from a week at the Point on an exchange. We came home with a very different impression of the property. The grounds are still immaculate.
Our unit had furniture that should have been replaced - it had been refurbished instead. The chairs in the living room had been painted and the paint was coming off. The sleeper-sofa had been slip-covered but the foam in the cushions was flat.
The kitchen stuff was of medium-low quality and the dishes didn't match. There was only enough cutlery/dishes/glasses for six - max occupancy was six, so if it was fully occupied you would need to do dishes every meal.
Some outdoor lights and the exit light fixtures were dark. There were many broken tiles in the corridors.
None of it was worth complaining about, but it left a very different impression of the resort - we would rate it a 7.5 out of 10. The resort is now a Diamond-managed property. I'm not sure when management changed or when the slippage occurred.
The resort had many obviously empty units. The staff was very friendly, efficient and accommodating. There is a free computer terminal in the lobby to use for printing boarding passes and quick checks of email. I loved the shower in the master bath! They show a movie at the pool - a swim-in rather than a drive-in. That was a lot of fun!