owners.marriottvacationclub.com CURRENT IT ISSUES [MERGED]

[BigDawgTUG]

Is it finally here???

PARDON OUR DUST
Your Owner website will be offline starting 12:30 a.m. Eastern Time on August 1, 2022, for a scheduled system update. We expect the website to be unavailable for approximately 15 hours.
There continues to be many behind-the-scene improvements as we bring together multiple vacation options for you to explore and enjoy. This important update will enhance your vacation planning and online experience.
Thank you for your patience during
this extended outage.
For Weeks Owners, any inventory scheduled to be released on August 1st will be moved to 9:00 a.m. on August 2nd. later.

 

[BigDawgTUG]

Kudos for MVC for giving a heads up on the outage. However, the pop-up is so large that on my smaller iPhone, the "X" that I need to close the pop-up is off the screen and I cannot maneuver to get it on the screen so that I can close it. It is effectively preventing me from accessing anything on the site from my phone. Ugh!!!

 

[SueDonJ]

Is it finally here???

PARDON OUR DUST
Your Owner website will be offline starting 12:30 a.m. Eastern Time on August 1, 2022, for a scheduled system update. We expect the website to be unavailable for approximately 15 hours.
There continues to be many behind-the-scene improvements as we bring together multiple vacation options for you to explore and enjoy. This important update will enhance your vacation planning and online experience.
Thank you for your patience during
this extended outage.
For Weeks Owners, any inventory scheduled to be released on August 1st will be moved to 9:00 a.m. on August 2nd. later.

Moderator Note: This certainly does appear to be THE NEXT BIG THING that we're all impatiently waiting for! I'm making this post a temporary sticky thread, will revisit after the Aug 1 changes happen. Thanks!!

Speculation about what these changes might be continues here: Thread Dedicated to the Upcoming/Anticipated Integration

 

[catharsis]

Kudos for MVC for giving a heads up on the outage. However, the pop-up is so large that on my smaller iPhone, the "X" that I need to close the pop-up is off the screen and I cannot maneuver to get it on the screen so that I can close it. It is effectively preventing me from accessing anything on the site from my phone. Ugh!!!

Same here on my relatively large Pixel Pro. I'm guessing majority of mobile users blocked completely from using the site by this 'helpful warning' - talk about the cure being worse than the disease

 

[BigDawgTUG]

Here is the only work-around that I have found. Log on as usual and wait for the pop-up to appear. Then, turn your phone 90 degrees - horizontal. Scroll down until you see (at least the right hand portion) one of four or five white boxes that you can activate - either maintenance fees, portfolio, etc. [EDIT: For the quickest results, hit the enrollment tab, as that one resolves the quickest] Click on one of those and after a minute or two, a new screen will pop up and you'll be able to click on the menu button and proceed as usual. A very time consuming work-around, but it does work.

 

[kozykritter]

Same here on my relatively large Pixel Pro. I'm guessing majority of mobile users blocked completely from using the site by this 'helpful warning' - talk about the cure being worse than the disease

When I log on with my Pixel 4a mobile device, the pop-up appears and has a little x in the upper right corner so you can dismiss it. Are you unable to see that on your device? Sometimes you have to pinch and squeeze to zoom out to see it.

 

[SueDonJ]

A reminder, just in case you have something you want to take care of today.

 

[CalGalTraveler]

Thanks for the reminder. I took screenshots of MF payments-to date and upcoming reservations as CYA.

 

[pedro47]

Thanks for the reminder. I took screenshots of MF payments-to date and upcoming reservations as CYA.

That was a excellent idea. I just took screenshots of all my reservations for this year.

 

[BigDawgTUG]

Its underway as scheduled. Fingers crossed it will only be 15 hours!!

Our Apologies
BE BACK SOON Your Owner website and reservation systems will be offline starting 12:30 a.m. Eastern Time on August 1, 2022, for a scheduled system update. We expect the website to be unavailable for approximately 15 hours. There continues to be many behind-the-scene improvements as we bring together multiple vacation options for you to explore and enjoy. This important update will enhance your vacation planning and online experience. Thank you for your patience during this extended outage. For Weeks Owners, any inventory scheduled to be released on August 1 will be moved to 9:00 a.m. Eastern Time on August 2.
Close

 

[TUGBrian]

anxiously awaiting the results for sure!

im so excited, i recorded a video for you all to enjoy while we wait!

 

[dioxide45]

I am on pins and needles in anticipation!!!

 

[pedro47]

The countdown has started.

 

[dougp26364]

And so it begins. 15 hours would be 3:30 pm today.

I’m not really expecting much in the way of “enhancements”. It will be interesting to see what they’ve done later today and how well, or how poorly, the site works when they’re done. It would be nice to see all the inventory across companies loaded into the system, but 8 haven’t seen them officially say that will happen.

 

[AlmostRetired]

I guess over time, MVCI did a good job in training me on expectations. I will be satisfied if it really comes up within 15 hours, I can still see my ownership in my account and we don't lose functions we already had. Anything above this is a major win.

 

[pedro47]

It will be August 2,2022 @ 12:01 AM EST

 

[rickandcindy23]

It will be August 2,2020 @ 12:01 AM EST

We are time travelers as well as timeshare travelers?

 

[cubigbird]

anxiously awaiting the results for sure!

im so excited, i recorded a video for you all to enjoy while we wait!

Annnnnnnnd where is this video?!?! @TUGBrian Is this a video of you dancing for us?!?!

 

[pedro47]

We are time travelers as well as timeshare travelers?

Sorry about that. The correct year is 2022.

 

[TUGBrian]

Annnnnnnnd where is this video?!?! @TUGBrian Is this a video of you dancing for us?!?!

ha sorry, i posted it in the about TUG section! was really just testing out new background/lighting and cam settings!

 

[pedro47]

That was a very informative video. Only time will tell .

 

[pedro47]

ha sorry, i posted it in the about TUG section! was really just testing out new background/lighting and cam settings!

TUGBrian, Marriott, Hilton are making changes in August 2022.
I am now looking for Wyndham or RCI to introduce their changes for 2023.LOL

 

[jabberwocky]

Are we back? I can make a reservation with the Vistana Villafinder. Don’t seem much of a change so far.

 

[jabberwocky]

Are we back? I can make a reservation with the Vistana Villafinder. Don’t seem much of a change so far.

And it’s gone again!

 

[kozykritter]

And it’s gone again!

Reservation mirage. I've heard of those.