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New Website - my-vacationclub.com is now owners.marriottvacationclub.com

Also looking for navigation to the individual resorts Maintenance Fees packages which used to be available under the "Owners" tab on each resort page. Anybody?

And, on each individual resort page (navigation: Explore Destinations --> Marriott Vacation Club Resorts/View Resorts --> View Resort) in the "Quick Links" column on the lower right they've included links to the Points Charts for 2015 and 2016. Probably would have been better to include 2016 and 2017. Has anybody found 2017 charts?

On the individual resort pages at the top of the column on the right there are TripAdvisor Travel Ratings and a direct link to TripAdvisor reviews that come up in a pop-up. Interesting, helpful ... was this a feature on my-vacationclub.com?
 
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bazzap said:
On the positive side (I think?) I did briefly notice (whilst something useful was displayed after my sign in) that both our Owner numbers showed all of our Owner weeks, irrespective of which Owner number they were originally associated with.
So hopefully we will still be able to manage everything with a single sign in.
Click to expand...

Something worth watching ---

Many of us married owners have two account numbers and as noted by others, upon sign-in we're now prompted to work with one account or the other. If you're like me and Don, and I know some of you are, you use only one Marriott Rewards account between the two of you. It may be that in order to get MR Numbers attached to the stays we need to book them all through the one account that has a MR Number attached to it. In our case that's Don's account.

Not sure how to verify this without actually booking something through the account that doesn't have a MR number attached, but I'll figure it out and report back.
 
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dioxide45 said:
The first column is for "Usage Type". Our weeks that have been deposited or exchanged indicate "Exchange" in that column.
Click to expand...
I don't recall seeing anything related to exchange, and I was looking for it. If I can ever get back in, I'll try to see what you are seeing.
 
New site

I guess I just stumbled upon the new page a few minutes ago. I had not logged on for a couple of weeks. Had to choose which account (mine) and all of the resorts appeared on both accounts before choosing. It seems to add extra steps in some instances to get the info wanted. And definitely slow, very slow!
 
Site NOT showing split unit...need to get this fixed

I discovered the new website tonight... and also discovered a BIG problem. I had split my three bedroom unit at the Grand Chateau and deposiited the smaller part into Interval International. However on the new site the entire unit was not shown as now not available. In other words I would not be able to use the two bedroom part of the unit... Not sure what happened but I will call MVC tomorrow morning to get this fixed. However you might want to check the
treatment of lockouts you might have... Yipes!!!!:shrug:
 
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I can finally sign in to the new website this morning, having associated my User ID and Password with my Owner number (we never use my wife's Owner numbers)
I do appear to be able to see and take actions on all of our joint weeks and my Marriott Rewards number seems to be linked with all of the weeks.
If/as and when my wife wants to use her own sign in and Marriott Rewards number, we will see whether that has similar total access.
I do like the option of the Search facility, although testing it to find information on the 5 night travel package was less than successful, even though it is on the website albeit not in an easy or intuitive place to find.
 
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I was able to find the five night package details this way;

Explore Destinations (top)-->>Marriott Rewards (left)-->>Marriott Reward Enhancement (there is a link that takes you to the very bottom of the page). Click the 'Click here' for details link.
 
This new site needs some work. Very slow. Once I got it I was unable to check availability. That part of the site was undergoing maintenance.
 
Unuseable

I wanted to check availability and to book a week. That part isn't working. Maybe Marriott hired the programmers who did some of the government web sites.... :crash: :hysterical:
 
I wanted to download a copy of the 2017 points chart but it isn't accessible on the new website. Can anyone point me to another source? Thanks!
 
Bnov said:
I wanted to download a copy of the 2017 points chart but it isn't accessible on the new website. Can anyone point me to another source? Thanks!
Click to expand...

I haven't found the compilation chart either, am also looking for it. The old link is inactive. (If anyone already has it d/l in pdf form, I'm sure TUGBrian would be willing to host it on this site. Send me a PM ...)

The individual resort Points Charts can be found by navigating through Education and Owner Resources --> Helpful Tools --> Vacation Club Points Charts
 
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SueDonJ said:
I haven't found the compilation chart either, am also looking for it. The old link is inactive. (If anyone already has it d/l in pdf form, I'm sure TUGBrian would be willing to host it on this site. Send me a PM ...)

The individual resort Points Charts can be found by navigating through Education and Owner Resources --> Helpful Tools --> Vacation Club Points Charts
Click to expand...

This is where the main points chart is, too. I saw it there yesterday, and after just chatting with Marriott, they're telling me that it is currently down.
 
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NTP66 said:
This is where the main points chart is, too. I saw it there yesterday, and after just chatting with Marriott, they're telling me that it is currently down.
Click to expand...

I saw the compilation chart yesterday for 2016, not 2017. Maybe it's down today so that they can add 2017? Hopefully!
 
SueDonJ said:
I saw the compilation chart yesterday for 2016, not 2017. Maybe it's down today so that they can add 2017? Hopefully!
Click to expand...

You probably just jinxed it, and all of the charts will now be removed...
 
I'm going through this thread, taking a cue from Dioxide (as usual!) to bold certain terms so that when it's time to edit the TUG FAQ threads I'll be able to more quickly find and pull out the info. It will be very helpful if you also use the BOLD function to highlight when you're writing here. Thanks!

Also, can't get in today so am already confused, as you can see by my multiple edits. I'm sorry about that! :eek:
 
Well, it's almost time to book Canyon Villas for spring training. Quick response on the website is pretty much a necessity, so I hope they get their act together real soon!
 
NTP66 said:
You probably just jinxed it, and all of the charts will now be removed...
Click to expand...

Oh no, somebody better do a dance or hex or something! :ignore:
 
How, in 2016, could a company release a website so full
of bugs?
 
GreenTea said:
How, in 2016, could a company release a website so full
of bugs?
Click to expand...

I don't see this as an issue with the actual site content itself, but rather with their hosting services. Looking at the whois for marriottvacationclub.com, I can see that CSC hosts their website. Having been a former employee of them, this makes perfect sense to me now, as they are awful.
 
I found the site to be unusable at 1pm today. I got into my account but it was extremely slow and then I was unable to get to the reservation page. After the 5-6th time it crashed I gave up.
 
Bnov said:
I wanted to download a copy of the 2017 points chart but it isn't accessible on the new website. Can anyone point me to another source? Thanks!
Click to expand...
SueDonJ said:
I haven't found the compilation chart either, am also looking for it. The old link is inactive. (If anyone already has it d/l in pdf form, I'm sure TUGBrian would be willing to host it on this site. Send me a PM ...)

The individual resort Points Charts can be found by navigating through Education and Owner Resources --> Helpful Tools --> Vacation Club Points Charts
Click to expand...
Here's a link to the 2017 DC Points Chart
 
dioxide45 said:
To get to the inventory release calendars for weeks, this is what I did;

Education & Owner Resources (Top)-->>Helpful Tools (Left)-->>Inventory Release Calendar (button).

Oddly, clicking on the button presents a redirect warning that you are leaving the Marriott Vacation Club website. It seems that the actual release calendars are on a website called vacationclubsurvey.com. Though it is the old tools we were used to and the direct link should work without login being required.
Click to expand...

The "Helpful Tools" page is nice!
 
Not working for me as a legacy weeks owner... I can sign in but that's it


Sent from my iPad using Tapatalk
 
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I was just able to login and do some searches and even book a reservation. Of course, I cancelled at the very end. I was able to do this on both weeks reservations and points reservations. As far as I can tell, there are no additional features as of yet. You still have to select your room size and view for point reservations to check availability.
 
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