New & Improved Marriott Rewards VISA

[bongiovi]

Could someone who already has the golf certificate please say where it is good at? Thanks!

 

[bobbornstein]

This is apparently not consistently applied in practice. I applied for (didn't upgrade to) the new card, making it clear I already had a card. I was told I would receive the certificate and did receive the certificate.

Hi Dave,

How did you receive the certificate? electronically or an actual paper cert? if paper, did it come with the new card?

Thanks

 

[dash]

Golf Locations!!

The Golf Certificate is good for

JW Marriott Desert Ridge (Wildfire Golf Club)
Camel Back Inn (Camelback GOlf CLub)
Desert SPrings (Desert SPrings Golf Club)
Shadow Ridge Golf Resort (Shadow Ridge GOlf Club)
Rancho Las Palmas
Doral GOlf Resort
Marriott Grande Vista (Faldo Institute, Grande Pines Golf club,Hawk's Landing)
Marco Island Marriott (The Rookery at Marco)
Evergreen Marriott Conference Resort (Stone Mt. Golf CLub)
Atlanta Marriott Marquis (The Frog at The Georgian)
Chicago Marriott Oak Brook (Willow Crest GOlf Club)
Seaview Marriott Resort (Seaview GOlf Club)
Meadowview Marriott Conf. Resort (Cattails Golf Club)
Westfields Marriott (Westfields Golf Club)
JW Marriott Hotel Cairo (Mirage City Golf Club)
NO Marriott Hotel within the area (The ROck, Ontario)
NO Marriott Hotel within the area (White Witch Jamaica)
Los Suenos Marriott (Los Suenos Golf Resort) Costa Rica
St. Kitts Marriott (Royal St. Kitts Golf Club)
Marriott Club Son Antem (Son Antem GOlf Club) :


Hopes this helps

Dash

 

[MOXJO7282]

I got my new card today. Was disappointed with the credit line, so I called and had them take some from the other card and apply to new card. Worked out great, so if you run into that problem they will shift credit lines around.

Now I can close on my Aruba Surf and get the extra 28K points as a result of the new card.

Regards.

 

[Dave M]

How did you receive the certificate? electronically or an actual paper cert? if paper, did it come with the new card?

As others have also reported in this thread, I received an e-mail notification of the free night and then, about four days later, received the certificate via snail mail. The credit card came about three days after that.

 

[ldodd]

I'm one of those who upgraded my existing card. The 15 nights and the golf cert show up on my account, but I haven't received the free night cert email nor is that cert reflected on my account. I'm beginning to think I should have applied for a new card instead of doing the upgrade.

 

[bobbornstein]

I'm one of those who upgraded my existing card. The 15 nights and the golf cert show up on my account, but I haven't received the free night cert email nor is that cert reflected on my account. I'm beginning to think I should have applied for a new card instead of doing the upgrade.

Ditto - once I receive the card I'll give Chase a call.

 

[malago]

New Visa Reward card

I signed up on 3/18 and have not received any notice yet. How long does it take for marriott to respond.

 

[bobbornstein]

I signed up on 3/18 and have not received any notice yet. How long does it take for marriott to respond.

Applied by phone 3/11/06
15 nights showed up online around 3/23
online note of golf cert request 3/23 - EDITED: received cert 4/1
online note of free night request 3/28 - EDITED: received cert 4/3
received our cards today 3/30 - interestingly, the phamplets enclosed with the cards were for a regular Marriott Visa Signature Card

Edited to add: My card was an upgrade from an existing Marriott Visa Signature Account - kept the same number

 

[floyddl]

I was thinking the 15 extra nights and golf certificate did not show up until the card was first used. I have had my card for 2 weeks and have the hotel certificate in hand but no golf certificate and the 15 extra nights have not posted to my account. I have activated but not used the card yet.

 

[ral]

Differences between New Application and Upgrade

I have spent over 4 hours on the phone the past two weeks talking to at least eight different employees of Chase Bank (Issuer of Marriott Rewards Credit Card) and the Marriott Rewards Division. I have been told that individuals that have a Marriott Rewards Credit Card and wish to have the new Premier Marriott Rewards Credit Card can either APPLY for a new account (with different numbers) or UPGRADE their present account (keeping the same numbers) to Premier. According to Chase representatives, there is a definite difference between the two. Each has its own set of offers. The link from the Marriot Rewards page sends you to an "Apply Now" page for the Marriott Rewards PREMIER Visa Signature Card. Nowhere on this page does it discriminate between the offers provided by applying for a new card vs. the offers provided by upgrading a present non-PREMIER card. Personnel from Chase have said that there is a definite difference, but were unable to direct me to the offers associated with an UPGRADE. Even though Chase will upgrade an individual to a Premier Card, they are not "soliciting" this activity and have not formally announced guidelines. They verbally said that my UPGRADE offer will NOT include the initial free night stay or any other free night on anniversary years, nor will it include the 15 nights toward next Elite membership after the first year, but would include the 2 for 1 Golf offer. Now remember, at the time I upgraded my Marriott Rewards Signature Visa Card on March 17th, I was verbally told that I would receive everything on the website application page except for the 15,000 bonus points. I have since received the new Premier cards and the 2 for 1 golf voucher. It was only after I recently inquired about the free night stay that I was given the above information. The best they could do was to offer an apology for the original misinformation. A number of supervisors informed me that the only way to receive the other items was to open a new account. I have since reverted back to a non-PREMIER Marriott Rewards Visa Card and have applied online for a new Marriott Rewards Premier Visa Signature Card. It is now clear that in order to receive the Free Night Stay certificate upon account opening and each year upon account anniversary, along with the 15 nights toward Elite Membership in Marriot Rewards every year, one must APPLY for a NEW account. Given the above information, I hope no one else has to go through this experience and will learn from my misguided situation.

 

[DebbieF]

Ral,

Did you get the same card #, or a totally new one, because I upgraded
and received a new #, and Chase told me I would get all perks except

 

[DebbieF]

sorry-hit a wrong button. Chase told me I would get all perks except
the 15,000 pts. Wondering if its because of the card numbers?

 

[AMJ]

golf coupon

I don’t golf so I won’t use the two for one golf coupon that I received when I upgraded my Marriott Rewards Visa card. If anyone wants the coupon, I will be more than happy to mail it to you. I will send it to the first person who emails me with his or her address.

I tried posting this message last night, but it got lost somewhere in cyberspace. If it appears elsewhere on this site, I am sorry about the double post.

Joyce

 

[joyzilli]

After several unsuccessful phone calls, I finally decided to apply for a new card using the link provided. I received my new cards rather quickly, then the following day, I received a new "upgraded" card (with the same numbers as my original card). I guess the rep on the phone sent a request in to Chase (since she wasn't able to do anything for me over the phone), and they went ahead with the upgrade. Of course I didn't want both cards, so I called to cancel the new one, and kept my original card number (which now became the premier card). The booklet I received with the upgraded card was about British airways, and the booklet I received with the "new" card was for the signature card. Both were incorrect. I suppose they are getting too many responses and filling the envelopes too quickly !!!! I was told that both the 15 nights toward elite and the free night certificate would apply every year on my upgraded card. I asked for it in writing and she said as long as it is a premier card, I will get the incentives yearly. Not sure what to believe anymore....

 

[ral]

Differences between New Application and Upgrade

In Response to DebbieF: The distinction that was prominently made is that a new application will result in a different account number vs. keeping the same account number which represents an upgrade. The semantics evidently are very important with regard to the offer. I originally asked to keep the same account number and this was considered an upgrade which did not qualify for the free night stays or the yearly 15 days toward elite membership. As previously written, I recently applied for a new account and now hope the original offer will be forthcoming.

In Response to joysilli: After the experience I just went through, I would not assume that your UPGRADE (keeping the same account number) will be accompanied by the free night stays or the yearly 15 days toward elite membership. I also was told I would be receiving both items when I originally upgraded, but upon inquiry as to why I did not receive the free night stay certificate, was denied both because, as an upgrade, I was not eligible for the same offer. I would insist upon get it in writing because my gut feeling is that Chase will deny your eligibility later on.

 

[dash]

AMJ

You've Got Mail.

Dash

 

[vlapinta]

After reading all the above about upgrading, I also called to find out EXACTLY what I was entitled to. This was my third call, the first two people I spoke with promised me everything. This third call explained that as an upgrade, I am not entitled to the free night stay every year. That is for me one of the main reasons I upgraded! I very nicely explained my position that I was tired of all the miscommunication and misinformation. I was angry that Marriott and Chase would treat a new card holder differant than an existing customer. I told her that I was never told an upgrade was differant than opening a new account. I was not told this nor did I see anything about "upgrading" on their webpage. I told them I want to keep my original card and be credited the upgrade fee. The woman was very nice and told me she would put a request in to Marriott explaining to them why I was upset and wanted to go back to my original card. She said they might honor the free night stay. She told me I would hear by mail within 7-10 days. I spoke to a supervisor
Unfortunately this does not surprise me about Marriott!

Vicki

 

[AMJ]

dash,
I am sorry but a Tug member already emailed me about the coupon.


Joyce

 

[joyzilli]

This is just crazy!!! I just called again and was told that all Premier cardholders, regardless whether they upgraded or took out a new card, will receive the same perks every year, including the 15 nights toward elite and the free night certificate. Go figure.....

 

[ral]

Differences between New Application and Upgrade

The initial contact people at Chase that take the request for a new application or a credit card upgrade seem not to have been trained on this policy. This is very unfortunate as you would expect the initial contact to have correct information as to what offers are valid. Once you have made initial contact, ask to speak to a supervisor as they seem to have more information with regard to this confusing situation.

 

[skifast]

We have a Chase Disney card that is constantly causing us problems. It gets messed up every month, and we need to call to straighten it out. We now only use it for Disney vacations for an extra six months at zero percent, and use our Citibank, which we have never had a dispute with. We do use the Marriott card occasionally for large purchases and Marriotts.
My overall suggestion is to stay away from Chase!

 

[floyddl]

Could anything be more messed up? I originally posted this thread and used the link to apply for my new Premier card. I have just realized that they sent me another card just like the one I had. I got the hotel stay certificate and thought the other stuff would follow. Now after checking into it I was issued another of the old cards. I have been run around to several different numbers and it seems that they can't even do upgrades at this time but will issue a new card in 30 days. They say I will have the card in 30 days and the perks will be given and that I should receive a letter confirming it. Why am I skeptical?

 

[ironweed]

got my card today

Got my upgraded Marriott 'Black' card today, along with 15,000 points, a one night stay coupon (catagory 4), AND a 2 for 1 Marriott golf round certificate .... I am a happy camper!! :whoopie:

 

[Island_Hopper]

Re: got my card today

Got my upgraded Marriott 'Black' card today, along with 15,000 points, a one night stay coupon (catagory 4), AND a 2 for 1 Marriott golf round certificate .... I am a happy camper!! :whoopie:

Were you an existing cardholder? If so, did you just apply for the new card or did you request an upgrade?

Also, when did you apply or request the upgrade?