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New & Improved Marriott Rewards VISA

Just an FYI-
I am a Marriott Rewards Visa card owner from way back and I did apply for, and got, the new Premier Visa Signature Platinim card. Yes, I did get a new card and a new account number, and I had to contact all of the accounts that automatically charge to my card every month, which was a pain! But I will be closing my old account soon.
My annual fee was waived for the first year, and I did get the 15k bonus points as well.
The annual fee is $45 more than the old card, but you get a free night stay certificate every year, which more than offsets the annual fee increase in my mind.
Sorry if this was already mentioned by others, but I just wanted to report what my experience was.
 
bea said:
Just an FYI-
I am a Marriott Rewards Visa card owner from way back and I did apply for, and got, the new Premier Visa Signature Platinim card. Yes, I did get a new card and a new account number, and I had to contact all of the accounts that automatically charge to my card every month, which was a pain! But I will be closing my old account soon.
My annual fee was waived for the first year, and I did get the 15k bonus points as well.
The annual fee is $45 more than the old card, but you get a free night stay certificate every year, which more than offsets the annual fee increase in my mind.
Sorry if this was already mentioned by others, but I just wanted to report what my experience was.


Why was your annual fee waived? I also got the new card and the fee was immediately charged.
 
Re: When are the Cliff's Notes coming out for this thread?

CMF said:
Honestly. I wish I had the time to read this thing.

Charles

LOL Good one Charles!

Jan
 
Re: When are the Cliff's Notes coming out for this thread?

CMF said:
Honestly. I wish I had the time to read this thing.
Give me about 10 hours on our cruise next month and I'll give you the short summary! :)
 
Cliff Notes (Tarzan Version):

- New Card Good - Jane says Very Pretty
- 15 Nights Credit Good
- Free Night Good

If New Card get Golf (2-1), 15K points, Free Night.

Some have converted with no fee, some get new free stuff, some not get free stuff

Some just get new card not bother with convert

Chase have many customer service people like village witch doctor - If not like answer call back many times. New moon may bring better answer.

Jane now Silver Elite.
Me take Cheetah golfing, make him pay full price, not tell him I have coupon.

Ungawa Simba - We off to Level 4 Hotel.
 
I have a golf cert. I will not be using. Pm me if you're interested. It only can be used at 24 locations. Include which location you're going to in the pm so I'm sure to send it to someone that can use it.
Toni
 
I upgraded in April, and just now got my free cert. for cat. 4. Still have not
been charged the new yearly fee.:)
 
We just signed up for the Premier, but we didn't have one previously. We figured we would go for it considering our recent purchase of Marriott units. Figured it couldn't hurt! :)
 
toni3063 said:
I have a golf cert. I will not be using. Pm me if you're interested. It only can be used at 24 locations. Include which location you're going to in the pm so I'm sure to send it to someone that can use it.
Toni


Certificate is gone.
 
Good News for upgraders!! Well after many calls back and forth to Chase and Marriott (with no luck) today I get in the mail a cat 4 hotel certificate. I was able to booke a hotel room in August. I think Marriott and Chase have no clue what is going on. I was told there was no way I would be receiving anything because I upgraded. Go figure!!

Vicki
 
This has got to be the most screwed up thing going...

After many calls to Chase and Marriott, with me Chase verbally kept saying yes then would send a letter saying no cert until anniversary.. I would call and scream again and they would yes me again and then another letter saying no...

Finally Marriott got on the phone with Chase... Chase refused to budge.. so Marriott stepped up and credited me 15K points to try to make it up to me (enough for a 1 night cat 1-3)....

No rhyme or reason to this entire thing...

Funny part... They kept sending brochures with all kinds programs but never the Marriott Premier Signature card...

Finally got it.. guess what? It says the 15 nights toward Elite Status is once.. not every year! And no mention of a hotel cert each year ?!?!?!

I am keeping all my paperwork and all those letters from Chase that said NO Initial Cert but certs every year and 15 nights toward Elite status every year...

This is going to be going on forever....

Pete
 
Finally Marriott got on the phone with Chase... Chase refused to budge.. so Marriott stepped up and credited me 15K points to try to make it up to me (enough for a 1 night cat 1-3)....

PeterS... That is what was going on with me also. I think I read somewhere in the agreement that you have to have the card 60 days and that is the time frame when they sent the cat 1-4 certificate. So far I received the golf certificate, the 15 days stay credit, and the cat 1-4 certificate.
Vicki
 
Ok.I got new standard replacement cards this week. My old ones have not expired. I figured I would call and ask why I got new cards and also inquire about the new Premier card as I may want to upgrade.

The first rep said I could not get any hotel cert or points. She then asked a supervisor when I explained the fact that others members of a travel group had a different answer. So I escalated the call to another supervisor who was very pleasant and confirmed that this new card is having issues. So she tranferred me to a Marriott customer service rep who after speaking for 5 minutes did not even know there was such a thing as a premier card and now she wants me to call the Marriott Rewards desk that is open weekdays only.

Besides the free cat 1-4 hotel cert that expires in 6 months do you also get an annual hotel certificate cat 1-5? What is the golf cert mentioned?

I was also told by the first rep that if I close the account I cannot apply and get all incentives of the new card.

Anyone have a clue what I should do and what you really get to upgrade?

Thanks and thank goodness for this board.
 
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The offer as stated to all of us that have applied:


BE HERE FASTER. With the Marriott Rewards® Premier Visa Signature® Card



With the Marriott Rewards Premier Visa Signature Card, earn up to 5 Marriott Rewards points for every dollar spent using your new card.1 Redeem your points for free nights at fantastic vacation destinations and other travel and entertainment packages. Click here to apply now!

• 15,000 Bonus Points after your first purchase using the card.

• Receive a Free Night stay certificate upon account opening
and each year upon account anniversary (to cat 6).


• Earn 5 points for every $1 spent at over 2,600 Marriott locations.


• Earn 2 points for every $1 spent on airline, dining and rental car purchases as well as 1 point for every $1 on all other purchases.


• Receive 15 nights toward your next Elite membership level in Marriott Rewards every year, enjoy Silver Elite status or better.


• 2 for 1 Golf coupon upon account opening.6
Click here to apply now or call 1-800-630-0831 to apply by phone and mention card code 5ZF3.



Additional Marriott Rewards Visa Cards (NOT THE PREMIRE CARD)
Move your mouse over a card for product details:

Visa Signature Card
Earn points with every purchase and enjoy Visa Signature benefits.
• 15,000 Bonus Points after first purchase
• FREE NIGHT upon account opening
• 3POINTS for every $1 spent at Marriott locations


Visa Business Card
Earn points while enjoying features designed for your business.
• 15,000 Bonus Points after first purchase
• FREE NIGHT upon account opening
• POINTS for every purchase with Business Benefits
 
Although what Ken quotes is correct, the footnotes to most of those promised benefits now state, "This offer is valid only for first time Marriott Rewards Visa cardmembers."

I'll have to check my files, but I think those limits have been added recently. Apparently, the benefits that we all got as "charter" cardholders are not available to pcgirl54 and others who might want to upgrade now.

Here is the link to the current offer, including the footnotes.
 
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i, too, am having problems with the new premiere visa card and what they originally promised. (no golf cert, no, category 1-4 certificate , no 15,000 points) although we did receive the card and the credit of 15 nights . i am wondering who to contact regarding this problem?? i would almost like to write them a letter so they have all of the facts in front of them. not sure if this is a marriott problem or a chase problem. any ideas on this one?? thanks for any help with this.
 
Ok,called and spoke to Marriott Rewards desk. Not eligible for 15k points or the free cert cat 1-4 because that came with the standard rewards card. So one is to disregard all # 2 and 3 footnotes on the premier info at the bottom of the offer.
What does apply is footnotes 1 and 4's. You get the 2 for 1 golf cert and the 15 nights and the annual hotel cert and there is a 65 or 75 charge. You do not get it prorated if you close the standard rewards card early.

Of course we will see if that happens when I call to apply.
 
I just called the the Black Premier card application line 800-328-0774 (I think this is at Chase) and they were ready to sign me up when I casually mentioned that I already had the Silver card and what I should do with it.... The rep was very nice but firmly told me that this new card's bonus benefits were not available to current card holders. I went thru the story of others getting the bonus items and she said that did happen, but they found too many people double dipping and stopped offering the new card bonuses to existing card holders. With all the problems noted here ie: applying, being promised, not getting, repeated calls etc....I think I'll just stick with the silver card. It already gets me the Elite status and costs a lot less.
 
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