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MVC Website Reservation Tech Issues?

I am unable to log on as well.
 
Site is still down. :(
 
I am wondering if the Vistana inventory is being merged into the Marriott site. That would be unnecessary.
 
I can now log onto the website, but still unable to search using points. Went to check my points balance and it looks like they cleaned up all of the "extra" rows from prior use years. However, I found an extra 2,780 points in my account. Explored more areas of the site, went back to my vacation point balance and those extra points were no longer there. Now that's unsettling! Still unable to access points reservations.
 
BigDawgTUG said:
I can now log onto the website, but still unable to search using points. Went to check my points balance and it looks like they cleaned up all of the "extra" rows from prior use years. However, I found an extra 2,780 points in my account. Explored more areas of the site, went back to my vacation point balance and those extra points were no longer there. Now that's unsettling! Still unable to access points reservations.
Click to expand...
Same thing on viewing points. Had lots of extra for a few minutes but the balances are correct now. They did combine Asia Pacific and Destination Points into one account. Haven't tried to book anything yet so hopefully will be able to combine AP/DP for reservations when needed online going forward.
 
interesting to see my AP Points mergeed into my account, which is a sign that some major changes took place over the weekend. The fact that I could notice that that had happened means that I can now see my points balance for the first time in a month also, which is great!

However I cannot open the points booking page or even check points availability today, the points search times out on every attempt.... Anyone else able to check availability or make a booking?
 
Nope…can not book…btw…what’s AP POINTS?
 
vol_90 said:
Same thing on viewing points. Had lots of extra for a few minutes but the balances are correct now. They did combine Asia Pacific and Destination Points into one account. Haven't tried to book anything yet so hopefully will be able to combine AP/DP for reservations when needed online going forward.
Click to expand...
Hmm I have transferred AP & DP points and not differentiated now, wonder how its going to work!!
 
When I try to look at my upcoming reservations it says…Bad Request..:unsure:
 
I'm sure they tested the software changes before deploying. I can't login again

:ROFLMAO:
 
Steve Fatula said:
I'm sure they tested the software changes before deploying. I can't login again
Click to expand...
Where's that 'laughing, crying, sad, angry' emoji anyway?!?
 
Just spoke to an MVC phone rep after about 30 minutes on hold. She tells me that they too cannot do any points transactions (e.g., search for availability or modify existing reservations), so that option is out as well. She said they are able to handle weeks based transactions.
 
I was able to log in right now but then nothing happened when I selected to book a reservation. The screen became white. Yesterday I tried logging in a few times and I got an error message saying the website had too many re-directs. This is not the case on my end so I did not understand that message.
 
BigDawgTUG said:
Just spoke to an MVC phone rep after about 30 minutes on hold. She tells me that they too cannot do any points transactions (e.g., search for availability or modify existing reservations), so that option is out as well. She said they are able to handle weeks based transactions.
Click to expand...

Absolutely crazy!!


Sent from my iPhone using Tapatalk
 
I can log in, but I cannot do anything on the site. I cannot even see my owner number or the weeks we own.
 
rickandcindy23 said:
I can log in, but I cannot do anything on the site. I cannot even see my owner number or the weeks we own.
Click to expand...

Neither can I, since about 4/28– same issue


Sent from my iPhone using Tapatalk
 
VacationForever said:
No problem for me. I must be special or boring. :unsure:
Click to expand...
Seriously? - if you have access when even the staff in the Marriott offices do not, you must indeed be special?! - Can you confirm you are able to make points reservations or access the points reservations screen? - this would be a very interesting datapoint when the Marriott staff themselves cannot.
 
In other related news, the Asia Pacific website which had been working perfectly (and much more quickly than the plain old vacationclub.com site) up to last Friday is now broken in the same way as the main website, I no longer have access to historical transactions or my current reservations made using AP Points on that site - now getting an error instead, just like has been happening on the Main website for ages now.
 
Site not working for me as of 2pm EST either. I can log in, but when I try to do things I get "Due to maintenance, this area of the Web site is unavailable."
 
The "planned maintenance" apology is back up again on the MVC website, explaining why it is not possible to log in. Someone didn't plan very well - or at all...
 
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