• Welcome to the FREE TUGBBS forums! The absolute best place for owners to get help and advice about their timeshares for more than 31 years!

    Join Tens of Thousands of other owners just like you here to get any and all Timeshare questions answered 24 hours a day!
  • TUG has a YouTube Channel to produce weekly short informative videos on popular Timeshare topics!

    All subscribers auto-entered to win all free TUG membership giveaways!

    Visit TUG on Youtube!
  • TUG has now saved timeshare owners more than $24,000,000 dollars just by finding us in time to rescind a new Timeshare purchase! A truly incredible milestone!

    Read more here: TUG saves owners more than $24 Million dollars
  • Sign up to get the TUG Newsletter for free!

    Tens of thousands of subscribing owners! A weekly recap of the best Timeshare resort reviews and the most popular topics discussed by owners!
  • Our official "end my sales presentation early" T-shirts are available again! Also come with the option for a free membership extension with purchase to offset the cost!

    All T-shirt options here!
  • A few of the most common links here on the forums for newbies and guests!

MVC Website Reservation Tech Issues?

Bodie said:
The system has not been working properly for months. All we get is excuses about “updating.” The Marriott hotel reservations system works fine. Since Marriott Corp spun off MVC as a separate company we have been treated as stepchildren by MVC proper. They have our money. More important to juice the stock.
Click to expand...
The Marriott’s hotel reservations system is not working all that efficiently IMHO. We made one hotel reservation with one confirmation number for Charlotte,NC. Two (2) days prior to checking in. We received an additional two (2) different confirmations numbers.
 
m61376 said:
I haven't had to call in for years. and clearly even trying just now the website is sllooowww. What's the best number to call in on Wednesday or Thursday morning? We're Executive level, if that makes any difference.
Click to expand...

Is anyone else having issues with MVC 1-800-845-4226 number, whenever I try calling, the call fails. I’m calling from Canada and I’m using a cell phone. It seems to work on a landline, unfortunately I don’t have one at home.
 
cthewrld said:
Is anyone else having issues with MVC 1-800-845-4226 number, whenever I try calling, the call fails. I’m calling from Canada and I’m using a cell phone. It seems to work on a landline, unfortunately I don’t have one at home.
Click to expand...
July 4th is a public holiday here, so it is closed today.
 
cthewrld said:
It hasn’t worked for the past couple of months, I’ve always used it and suddenly the calls started to fail, it doesn’t even ring.
Click to expand...
I have no problems calling them and getting calls answered. I don't call the same number as yours as I have a different number for Presidential level. They are closed on Saturdays and Sundays.
 
Interesting email tonight from Marriott IT....weeks after really messing up with my waitlist requests. Fingers crossed IT gets better..but I do appreciate the attempt at communication.

Dear Owner,​
Our records indicate you recently contacted us regarding a waitlist request. We would like to apologize for any inconvenience caused by our continuing system issues.​
If you would still like assistance with a waitlist request or have additional questions, please contact Owner Services.​
​
Marriott Vacation Club®​
 
You must log in or register to reply here.
Top