MVC Website Reservation Tech Issues?

[igopogo]

Must be my account somehow.

 

[pedro47]

The system has not been working properly for months. All we get is excuses about “updating.” The Marriott hotel reservations system works fine. Since Marriott Corp spun off MVC as a separate company we have been treated as stepchildren by MVC proper. They have our money. More important to juice the stock.

The Marriott’s hotel reservations system is not working all that efficiently IMHO. We made one hotel reservation with one confirmation number for Charlotte,NC. Two (2) days prior to checking in. We received an additional two (2) different confirmations numbers.

 

[cthewrld]

I haven't had to call in for years. and clearly even trying just now the website is sllooowww. What's the best number to call in on Wednesday or Thursday morning? We're Executive level, if that makes any difference.

Is anyone else having issues with MVC 1-800-845-4226 number, whenever I try calling, the call fails. I’m calling from Canada and I’m using a cell phone. It seems to work on a landline, unfortunately I don’t have one at home.

 

[VacationForever]

Is anyone else having issues with MVC 1-800-845-4226 number, whenever I try calling, the call fails. I’m calling from Canada and I’m using a cell phone. It seems to work on a landline, unfortunately I don’t have one at home.

July 4th is a public holiday here, so it is closed today.

 

[cthewrld]

July 4th is a public holiday here, so it is closed today.

It hasn’t worked for the past couple of months, I’ve always used it and suddenly the calls started to fail, it doesn’t even ring.

 

[VacationForever]

It hasn’t worked for the past couple of months, I’ve always used it and suddenly the calls started to fail, it doesn’t even ring.

I have no problems calling them and getting calls answered. I don't call the same number as yours as I have a different number for Presidential level. They are closed on Saturdays and Sundays.

 

[hangloose]

Interesting email tonight from Marriott IT....weeks after really messing up with my waitlist requests. Fingers crossed IT gets better..but I do appreciate the attempt at communication.

Dear Owner,​

Our records indicate you recently contacted us regarding a waitlist request. We would like to apologize for any inconvenience caused by our continuing system issues.​

If you would still like assistance with a waitlist request or have additional questions, please contact Owner Services.​

​

Marriott Vacation Club®​