[MERGED] Recent email announcement: Your Club Wyndham Website Update Is Coming

[HitchHiker71]

Looks like this all works now. Resort list is updating like before and I can toggle to resale to look at the monthly availability calendar and book if want to. RARP is also working for me now.

Thanks for the confirmation. I just tried using Resale on the monthly availability calendar as well, and this appears to be working as designed again. Yay! I need to test ARP reservations again as well.

 

[Sandi Bo]

Looks like this all works now. Resort list is updating like before and I can toggle to resale to look at the monthly availability calendar and book if want to. RARP is also working for me now.

NICE! Thank you for posting. I didn't see any posting on the website they were making any changes. But certainly welcome the fix! I was able to book resale using the monthly calendar today, woot woot!

 

[pedro47]

Wow! Changes are make to improve the owners experiences. True or False.

 

[HitchHiker71]

NICE! Thank you for posting. I didn't see any posting on the website they were making any changes. But certainly welcome the fix! I was able to book resale using the monthly calendar today, woot woot!

Unfortunately I’m still not able to book in the ARP window - I get the usual “something unexpected happened” error. I’m assuming others are experiencing this same issue?


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[Rolltydr]

Unfortunately I’m still not able to book in the ARP window - I get the usual “something unexpected happened” error. I’m assuming others are experiencing this same issue?


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I’m still unable to, also. Actually, I can book 10-11 months out, but not 11-13 months out.

 

[HitchHiker71]

I’m still unable to, also. Actually, I can book 10-11 months out, but not 11-13 months out.

I can book 10-11 months out in the RARP window because I’m VIPG - but not in the ARP window. Thanks for the feedback and confirmation on this item.


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[Rolltydr]

I can book 10-11 months out in the RARP window because I’m VIPG - but not in the ARP window. Thanks for the feedback and confirmation on this item.


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I’m Silver VIP. Forgot about RARP.

 

[Sandi Bo]

Unfortunately I’m still not able to book in the ARP window - I get the usual “something unexpected happened” error. I’m assuming others are experiencing this same issue?


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Sorry, I just never ARP. If you tell me what to try, I'm more than happy to do so. We are VIP Founders and owners at Ocean Walk, Bonnet Creek, and Alexandria. And have a hybrid account. If that meets criteria you need to check a particular scenario, let me know.

 

[Sandi Bo]

Wow! Changes are make to improve the owners experiences. True or False.

This was fixing something they broke with the last enhancements. Does that count as an improvement to the owner's experience?

 

[HitchHiker71]

Sorry, I just never ARP. If you tell me what to try, I'm more than happy to do so. We are VIP Founders and owners at Ocean Walk, Bonnet Creek, and Alexandria. And have a hybrid account. If that meets criteria you need to check a particular scenario, let me know.

Just try to book anything 12-13 months out using ARP - and report your results back here. You don’t have to complete the booking process - only attempt to start it via the “book” button and then cancel out if it actually works - it is when you click the “book” button when the error will occur. Pick a few different resorts where you own and have ARP eligibility.


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[HitchHiker71]

This was fixing something they broke with the last enhancements. Does that count as an improvement to the owner's experience?

We call that a regression bug in my world at least.


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[Sandi Bo]

We call that a regression bug in my world at least.


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Same here. And often creatively reported as it goes up the chain of command, til voila we see some very positively reported and publicized results (more likely from truly not understanding what happens down in the weeds and trusting your managers).

 

[Sandi Bo]

Just try to book anything 12-13 months out using ARP - and report your results back here. Pick a few different resorts where you own and have ARP eligibility.


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OK... I see, I think... All my contracts (dev or resale) show they are eligible for ARP. It looks like I need to use the appropriate type of points when I try to book and that I am successful when using developer points, but not resale. If there is something else you were looking for, let me know the scenario and I'll give it a whirl.

Bonnet Creek - we own developer points there.

Using Developer points, it appears I can book this (is this taking it far enough to prove I can book or do you need me to actually do it)?

Using Resale, the availability shows, but when I try to book this I get the Oops. We don't own any resale at Bonnet Creek.

I tried the same at Grand Desert. I am an owner there - resale only:
Using resale the search fails:

Using developer, the search shows results, but booking fails:

 

[Rolltydr]

OK... I see, I think... All my contracts (dev or resale) show they are eligible for ARP. It looks like I need to use the appropriate type of points when I try to book and that I am successful when using developer points, but not resale. If there is something else you were looking for, let me know the scenario and I'll give it a whirl.

Bonnet Creek - we own developer points there.

Using Developer points, it appears I can book this (is this taking it far enough to prove I can book or do you need me to actually do it)?
View attachment 67589
Using Resale, the availability shows, but when I try to book this I get the Oops. We don't own any resale at Bonnet Creek.
View attachment 67587


I tried the same at Grand Desert. I am an owner there - resale only:
Using resale the search fails:
View attachment 67590
Using developer, the search shows results, but booking fails:
View attachment 67591

Sandi, did you try anything larger than a 1 bedroom? I can sometimes book a 1 bedroom in the 11-13 month window, but nothing larger than that. I get the Oops message if I try a 1 bedroom Presidential or a 2 bedroom or larger.

 

[Sandi Bo]

Sandi, did you try anything larger than a 1 bedroom? I can sometimes book a 1 bedroom in the 11-13 month window, but nothing larger than that. I get the Oops message if I try a 1 bedroom Presidential or a 2 bedroom or larger.

No, I didn't. Interesting. I'll give it a try when I have a minute (it'll be a bit...).

 

[rickandcindy23]

Still unable to log in.

 

[regatta333]

Still unable to log in.

Ditto.

 

[keno999]

Just try to book anything 12-13 months out using ARP - and report your results back here. You don’t have to complete the booking process - only attempt to start it via the “book” button and then cancel out if it actually works - it is when you click the “book” button when the error will occur. Pick a few different resorts where you own and have ARP eligibility.


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It looks like I can book ARP at my resale locations with no issues, unit size doesn't matter. On my developer contract at Grand Desert I can only book a 1 bedroom. If I try to book anything larger I get the oops, something unexpected happened error.

 

[Sandi Bo]

Thanks @keno999, when I got a chance to play again the system was hanging (so can't report on any follow up on my part).

 

[Rolltydr]

I called today and my problem booking in the ARP window was me.

I had forgotten that some of my developer points were deposited from last year and, therefore, don’t qualify for ARP. I only have 50k ARP qualifying points remaining and I was trying to book a 105k reservation. So, my mystery is solved.

 

[HitchHiker71]

I called today and my problem booking in the ARP window was me.

I had forgotten that some of my developer points were deposited from last year and, therefore, don’t qualify for ARP. I only have 50k ARP qualifying points remaining and I was trying to book a 105k reservation. So, my mystery is solved.

Thanks for posting this. You just reminded me of a feature enhancement that we submitted way back when the Benefits Summary was first implemented that still doesn't exist - a "CWP Points - ARP" bucket that actually tells us how many ARP points we have available - whether for CWA ARP or for specific resorts. I will re-submit this feature enhancement for consideration as it likely fell off the list long ago.

 

[bnoble]

Does anyone know what the "improvement" was relating to Owner Priority dates? I just tried a test booking at Sedona (which is restricted during all of 2023) and didn't see any notice about using one of my two exceptions, etc.

 

[HitchHiker71]

Does anyone know what the "improvement" was relating to Owner Priority dates? I just tried a test booking at Sedona (which is restricted during all of 2023) and didn't see any notice about using one of my two exceptions, etc.

Did you assign a GC when making the reservation? My understanding - though admittedly I've not tested this yet - is that you won't be able to assign a GC to a resort that is listed in the blackout date ranges - unless one of the two exceptions is available to use. I will test this now myself just to validate and report back.

 

[bnoble]

I got to the GC screen, but did not try to assign it. Thanks!

 

[rickandcindy23]

I chose Glacier Canyon to check availability for next summer and cannot get past the spinning circle. Great.