Mayan Palace reservation policy
I am somewhat new to this board so I'm not sure how to reply to each message individually. First of all, January can be booked 6 months ahead using "VF" weeks. We have done this for years with no problem.
I can't say if this policy is only for Puerto Vallarta but it really makes me wonder if they do the same thing for other locations. The main reason we bought at Mayan Palace was because we really like the resort in Puerto Vallarta. We purchased six "1 plus 1" weeks in Puerto Vallarta that are titled in Mazatlan, but, we were assured, at the time, we could book at any Mayan location with the same priority as any other Mayan Palace owner. I was told by another MP owner that he was told by someone in the MP reservations that if you own $50,000 or more, or you own Grand Mayan, they will book you in at any location, even if it is completely full and they would get them in. I don't know if this is true, but I wouldn't put it pass them. I do know with Mayan Palace, "money talks". I also know from past experiences staying in PV they have been overbooked and have forced people to go to Nuevo Vallarta.
Since buying our timeshares at MP we have purchased a condo in Mazatlan and we have sold 3 of our "1 plus 1" units. I have been renting the other units and, unless I could book them on the first day, I have had problems getting what I want in Cancun, PV and sometimes in Acapulco. The other locations have been easier to get. I now wonder if they are using this same "priority" at these other locations.
Like I have said before, I do encourage anyone who owns at Mayan Palace to make everyone you know aware of this and call and question them on this policy. They "blew me off" because I know they feel I am on only one person and "what can I do".
I would also like to take this opportunity to congradulate TUG and it's admin. on this great site. Now if I can figure out how to use "spell check" I will be all set.
Bert