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Marriott - View from the Balcony

jwalk03

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So it looks like they overbooked ocean view? Did they offer to compensate you the difference in points?

That room could very well be classified as "ocean view" even if it really isn't due to the vegetation. You may have been able to see the ocean when the resort was built leading to that classification.
 

dioxide45

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That room could very well be classified as "ocean view" even if it really isn't due to the vegetation. You may have been able to see the ocean when the resort was built leading to that classification.
Yeah, from what I understand of the resort, it has some pretty bad OV units.
 

BigDawgTUG

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That room could very well be classified as "ocean view" even if it really isn't due to the vegetation. You may have been able to see the ocean when the resort was built leading to that classification.
Yes, I think that is the case. They tell me the room is designated as Ocean View, but it's hard to justify that now. In any event, glad they volunteered on their own to switch us to a room with a true ocean view. Just hate living out of our suit cases for a couple of days. I'll post pics of the new room view when we are settled there.
 

Dean

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Yes, I think that is the case. They tell me the room is designated as Ocean View, but it's hard to justify that now. In any event, glad they volunteered on their own to switch us to a room with a true ocean view. Just hate living out of our suit cases for a couple of days. I'll post pics of the new room view when we are settled there.
This is why I would not worry about buying or reserving OV at this resort, many of the OV units are not really OV. One should just understand going in that this is the case. Normally they won't move you so at least you had options many have not had.
 

BigDawgTUG

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This is why I would not worry about buying or reserving OV at this resort, many of the OV units are not really OV. One should just understand going in that this is the case. Normally they won't move you so at least you had options many have not had.
That makes a lot of sense. I have not been to Waiohai here in 9 years. So a lot has changed. It was really disappointing for us as I originally booked Island View to get the dates that I wanted, and when Ocean View opened up, I switched it out thinking it would be nice to have a view while we're here as we are with friends who have never been to Kauai. Would have really felt like I overpaid had they not offered up the mid-stay room change option. We've been told we'll be in Building 1, and should have a really nice view. Fingers crossed. Aside from the view issue, the Villa is immaculate - looks like it was recently renovated - and the staff here has been fantastic.
 

Dean

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That makes a lot of sense. I have not been to Waiohai here in 9 years. So a lot has changed. It was really disappointing for us as I originally booked Island View to get the dates that I wanted, and when Ocean View opened up, I switched it out thinking it would be nice to have a view while we're here as we are with friends who have never been to Kauai. Would have really felt like I overpaid had they not offered up the mid-stay room change option. We've been told we'll be in Building 1, and should have a really nice view. Fingers crossed. Aside from the view issue, the Villa is immaculate - looks like it was recently renovated - and the staff here has been fantastic.
Had you been using an owned week, you would have likely had a better view assignment. Points reservations are en exchange even though some would like to think they are not. This just further illustrates the need to investigate view, unit assignments, sleeping capacity, AC or not, extra fees, etc. I think that's especially true for HI and MX. Is there a good beach or even a beach at all even if OF, does the resort routinely give poor views to exchangers, Do they charge an AC fee, are tips expected with daily housekeeping, even is there a risk of being put in an inferior sister resort. I've seen all of these reported BTW. Obviously much of this is more applicable to non MVC resorts than MVC, still the principles hold.
 
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