Owner modification current process....
Owner Modifications has been through some major changes recently. Personnel has been cut by 50%, and management of the department has also been changed. There are now new personnel that are involved in transfers- so there are quite a few bumps in the road they will have to overcome. Also, as I stated earlier the international transfers have also been added to the workload.
Marriott is trying to implement a new process with transfers which hopefully will expedite things in the future. All payments that are sent are now going to the Financial Department to be processed. Then the transfer request is reviewed to ensure that that all necessary information in included and the correct procedures have been followed by the seller (such as the ROFR process). If anything is missing, a letter will go out at that time to request the needed info.
If everything is included and the proper selling process completed, the request will only then go to Owner Mods to complete the transfer. In the past, if a problem file was received, it could tie up an Owner Mod rep as they personally tried to help walk the seller through the process.
I'm hopeful these changes will eventually streamline the system, but there may be many uncomfortable delays in the near future.