• The TUGBBS forums are completely free and open to the public and exist as the absolute best place for owners to get help and advice about their timeshares for more than 30 years!

    Join Tens of Thousands of other Owners just like you here to get any and all Timeshare questions answered 24 hours a day!
  • TUG started 31 years ago in October 1993 as a group of regular Timeshare owners just like you!

    Read about our 31st anniversary: Happy 31st Birthday TUG!
  • TUG has a YouTube Channel to produce weekly short informative videos on popular Timeshare topics!

    Free memberships for every 50 subscribers!

    Visit TUG on Youtube!
  • TUG has now saved timeshare owners more than $23,000,000 dollars just by finding us in time to rescind a new Timeshare purchase! A truly incredible milestone!

    Read more here: TUG saves owners more than $23 Million dollars
  • Wish you could meet up with other TUG members? Well look no further as this annual event has been going on for years in Orlando! How to Attend the TUG January Get-Together!
  • Sign up to get the TUG Newsletter for free!

    Tens of thousands of subscribing owners! A weekly recap of the best Timeshare resort reviews and the most popular topics discussed by owners!
  • Our official "end my sales presentation early" T-shirts are available again! Also come with the option for a free membership extension with purchase to offset the cost!

    All T-shirt options here!
  • A few of the most common links here on the forums for newbies and guests!

Marriott Aruba Ocean Club Owners Being Ripped Off By Marriott - READ IF AN OWNER

lll1929

TUG Member
Joined
Jul 26, 2007
Messages
996
Reaction score
1
Location
Kansas City, MO
The increase in maintenance for a 2 bedroom in the surf club has gone up a reasonable amount from 1098 to around 1250, I don’t have the exact numbers. Why should a 1 bedroom in the Ocean club go from 886 to 1198 and then the assessment on top of that? That is a 35% increase. Then the assessment is on top of that 540 for year 1 and 421 for year 2, for a 1 bedroom.

The 2 bedrooms are going from 1172 to 1616 and the assessment is 774 for year 1 and slightly less for year 2.

.

Boy, I can't believe the maint fee increase. I would love to sell but in this market and with the assessments, no one is going to want to purchase. I can't believe the fees are equal to if not more than Hawaii.
 

marksue

TUG Member
Joined
Oct 1, 2008
Messages
369
Reaction score
0
Location
NJ
Lora,

Tell all owners you know about this site. The more owners who express thier feelings here the more we may be able to get Marriott to listen and work with us.

If we don't do anything, no one will.
 

MOXJO7282

Tug Review Crew
TUG Member
Joined
Jun 6, 2005
Messages
5,557
Reaction score
1,340
The increase in maintenance for a 2 bedroom in the surf club has gone up a reasonable amount from 1098 to around 1250, I don’t have the exact numbers.

Not to change the subject, but I wll, this is not reasonable to me. 12+% increase is high. I was hoping for a 5% like NCV. I hate double digit increases.

Regards
Joe
 

lovearuba

TUG Member
Joined
Aug 1, 2005
Messages
760
Reaction score
2
Location
MA
time to seriously considering selling

Marriott should be ashamed of themselves. I will be seriously thinking of selling far below Marriotts price but doubt that I will be able to do it given the market.

Anyone who can refer me to a reputable selling agency let me know. I've had enough of Marriott
 

marksue

TUG Member
Joined
Oct 1, 2008
Messages
369
Reaction score
0
Location
NJ
That is a common comment I am hearing from other Owners. They do not see the value in owning the units with the new costs and just want to sell thier units.

I think Marriott and the AOC board are totally blind to what is going on with the economy these days. Don't they realize many people are struggling right now and by asking for a 100% increase from last year (maintanence and assesment) over last year becomes a real problem for many people.

It is amazing to hear the conversation in the pool about the dissatisfaction with Marriott and the Ocean Club.

I found out a relative of a friend is a class action lawyer and I will be speaking with him when I return. So it is looking like this effort can get off the ground sooner than later.

Please make sure you share this site with other owners. We need to get more of them on here.
 

lovearuba

TUG Member
Joined
Aug 1, 2005
Messages
760
Reaction score
2
Location
MA
frustrated

HI
It is really unbelievable that we paid so much for one week in Aruba and now my maintenance is going to be about $2000. I could rent one for close to that. I recall the sales presentation and what a wonderful buy to get a Marriott Vacation ownership I was told I could deposit it for points, they never told me the points wouldnt be enough for a week stay. They told me I could give it to Marriott to rent We tried that, they could not commit to renting it but would take it and we wouldnt know until they rented it that we would be getting anything for that week. They even said they werent sure they would be able to rent it for the whole week. So obviously rental options were not an option.

All I wanted was a timeshare to go to once a year and pay a reasonable maintenance which we were also told would only go up a minimal amount when it does. Special assessments were not part of the deal.

I know a lot of Marriott supporters will tell me that a lot of the negatives are included in the documentation in the fine print but is that the reputation that Marriott wanted. We are really getting ripped off. I would love someone to tell me what timeshare sales organizations are reputable.
 

JimC

TUG Member
Joined
Jun 7, 2005
Messages
972
Reaction score
0
Resorts Owned
Disney - AKV, BCV, OKW, VGC; Marriott - Canyon Villas/Shadow Ridge, Cypress Harbour

jerseyfinn

TUG Member
Joined
Jun 6, 2005
Messages
760
Reaction score
90
Location
Sedona AZ
Resorts Owned
MMB MVO
Sorry to hear about the troubles at the Aruba resort.

I do not own at Aruba, but I can certainly relate to the angst any owner might feel in such a situation. But there's a lot of anonnomous posts here speaking in tongues of veracity & certitude. I strongly suggest that Aruba owners check out the owners section of the MVCI web site. As mentioned in a thread here, the BOD has issued a statement and it is located on the MVCI Aruba website.

Sorry to butt in, but if it were my resort, I'd want the facts and nothing else right now as you're talking some big money here at a time when folks are in a tough economy.

Good luck all.

Barry
 

m61376

Tug Review Crew
TUG Member
Joined
Aug 2, 2006
Messages
7,263
Reaction score
317
Location
NY
Resorts Owned
Marriott Aruba Surf Club 2 & 3BRs
Joe- have you gotten your SC 2009 MF's yet? I was wondering, because I haven't, so I was wondering if this increase was fact or assumption.
 

marksue

TUG Member
Joined
Oct 1, 2008
Messages
369
Reaction score
0
Location
NJ
The fees are correct and the information I have posted is from the meeting. You will be notified shortly of the fees. I hope that they open their eyes and realize that the fees are outrageous and revise the fees, but I doubt they will. I am in Aruba now and have attended the Ocean Club General meeting where the fees were revealed. Everything I have posted is what was spoken about in the general meeting.

I am an owner and I would have no reason to make any of this up. I used to believe in Marriott and rave about the organization. I don't know. I just want to be treated fairly and our board is not representing us the way they should and Marriott is just sticking it to the owners. If they do what is right I will praise them. If they don't I am not going away.

Ask yourself why Marriott did not reveal the fact they bought a shell when people bought down here. They sold you the units on Marriott’s name. Since the problems the Ocean club is having have been there since they opened why hasn’t MArriott fixed the problem prior, but instead waited for when they could tell you the roof outlived its life. What are they hiding?
 
Last edited:

Zac495

TUG Member
Joined
Jun 6, 2005
Messages
3,108
Reaction score
105
Location
Philadelphia, PA
What are the fees? You mentioned 2 assessments - are we really going to be hit with 2000 in assessments plus the maintenance fee this year? Is that a for sure?
 

marksue

TUG Member
Joined
Oct 1, 2008
Messages
369
Reaction score
0
Location
NJ
Here are the actual numbers which were presented at the general meeting on on 1/29.

A 1 bedroom in the Ocean club will go from 886 to 1198 and then the assessment on top of that? That is a 35% increase. Then the assessment is 540 for year 1 and 421 for year 2, for a 1 bedroom.

The 2 bedrooms are going from 1172 to 1616 and the assessment is 774 for year 1 and slightly less for year 2.
 

LJGRASSO

newbie
Joined
Nov 1, 2008
Messages
2
Reaction score
0
Location
Methuen, MA.
Marriott Aruba Ocean Club --- LOOKS LIKE TIME TO SELL !!!

How does Marriott expect to keep shoving these charges down our throat with out most of us choking. We've been owners since 2000 & own 2 one bedroom units at the Ocean Club and 1 two bedroom unit at the Surf Club. Probably have to sell the 2 units at the Ocean Club and keep the Surf Club unit.

These maintenance fees have increaced to the point where it would be cheaper to persue other Resorts that not only cost less to purchase and have reasonable maintenance fees.

Let me know if any of my fellow resort owners feel this way? Or is it just me?
 

marksue

TUG Member
Joined
Oct 1, 2008
Messages
369
Reaction score
0
Location
NJ
You are not alone. I have spoken to quite a few owners and they all feel the same way.

Hopefully a class action lawsuit will get Marriott to pay thier fair share and we can get our fees reduced. I also think we need an independent oversight of the Ocean Club Board to ensure they represent the owners and not Marriott.

I am getting the names of more and more owners as I post to more and more Aruba and Marriott message boards. I am so angry right now with the unfair treatment all us owners have gotten.

Listening to the board and the Marriott reps at the general meeting has increased that anger. I wish Dirk's manager was at that meeting and had heard his holier than thou attitude to questions from owners.

If Marriott wants this to stop then step up and do what is right.
 

Steve

Moderator
Joined
Jun 19, 2004
Messages
2,393
Reaction score
3
Location
Utah
Based on what has happened at several other Marriott resorts...including Streamside at Vail, Spicebush, Swallowtail, and Kauai Beach Club...I think that your chances of getting Marriott to help foot the bill are slim. In each of those cases, the owners got stuck with really high assessments...and in several cases the resorts left the Marriott system soon afterward. Marriott does not have a good track record when it comes to issues like this.

Steve
 

ilene13

TUG Member
Joined
Nov 1, 2008
Messages
2,644
Reaction score
316
Location
Lakewood Ranch, Florida
Marriott Aruba Ocean Club Owners Being Ripped Off By Marriott

The assessment is for the 10-yr refurbishment. I own 3 weeks at the Aruba Ocean Club!!!
 

marksue

TUG Member
Joined
Oct 1, 2008
Messages
369
Reaction score
0
Location
NJ
Yes the assesment is for the 10 year refurbishment. But would the assement have been necessary if we the owners had not had to pay for all the repairs from the damage caused by the poor roof and lack of waterproofing of the building.

And how do you justify a 35% increase in the annual fee following last years almost 30% increase.
 

lll1929

TUG Member
Joined
Jul 26, 2007
Messages
996
Reaction score
1
Location
Kansas City, MO
I emailed both Allen and the new President requesting the Maint fee amounts and have not recieved a response from either.

I have also talked to Allen regarding the speculations around the suit. If anything transpires, I would like to be involved. I don't think there will be great success in selling, due to economy so I may as well get ready to suck up the new cost. I don't know if I would be happy about the seperation from the Marriott name. That would be interesting to see how that happens, especially for those, like myself who are financing thru Marriott.

I guess I will see what happens.
 

griffer331

TUG Member
Joined
Feb 11, 2007
Messages
109
Reaction score
1
Location
Atlanta, GA
My maitenance fee only increased 4% last year, from $805 to $837.

I'm really concerned about this going to over $1000 next year as we own 2 weeks. In all the correspondance from the board it sounded like the roof issue was under control. Has something happened to make this a bigger problem or has the bord been in denial about how big a problem this really is?

It sure would help to get some information either from the board or Marriott.
 

marksue

TUG Member
Joined
Oct 1, 2008
Messages
369
Reaction score
0
Location
NJ
Just so you are aware Allan has nothing to do with the the proposition for a class action suit, he never suggested it and as a board memeber would not be one to initiate the suit.

I am suggesting and have exchanged comments with others around putting together a class action suit so. I have stated in previous posts reasons for the proposed suit. As i have also stated I would rather not take that route, but if Marriott remains in denial to the poor conditions of the Ocean Club, from day 1, then it will be the only solution.
 

CT77

newbie
Joined
Oct 17, 2008
Messages
3
Reaction score
0
I am also an owner of 1 week / 2BR at AOC. Additionally I own 2 weeks / 2BR at Maui Ocean Club. It is unbelievable what is happening in Aruba. Marriott needs to step up to the plate on this and do what's right. If they don't then legal action is necessary.
 

marksue

TUG Member
Joined
Oct 1, 2008
Messages
369
Reaction score
0
Location
NJ
I will add you to the list. As soon as I speakw ith an attorney and we start this moving forward I will be in touch.

thanks
 

lovearuba

TUG Member
Joined
Aug 1, 2005
Messages
760
Reaction score
2
Location
MA
A Good Way to Get Others Involved

Find all the ocean club owners that are posting their units for sale, this will give you more contacts. There are quite a few timeshares for sale on the owners website, wonder why?

I really love Aruba and love the location of the ocean club, the beach is so much better than the surf club.

Marriott should just buy us all out and use the beach for the surf club folks, it might be enough to relieve some of the over crowding and go a long way in improving member satisfaction at these resorts.
 
Last edited:

marksue

TUG Member
Joined
Oct 1, 2008
Messages
369
Reaction score
0
Location
NJ
What a great idea to reach out to those that are selling. We should coordinate and reach out to all of them. Let me know if you are willing to help. I will draft an email and we can send to all owners who are renting or selling. Can also go out to other rental websites and contact people that way. Thanls for the idea.
 

Zac495

TUG Member
Joined
Jun 6, 2005
Messages
3,108
Reaction score
105
Location
Philadelphia, PA
How does Marriott expect to keep shoving these charges down our throat with out most of us choking. We've been owners since 2000 & own 2 one bedroom units at the Ocean Club and 1 two bedroom unit at the Surf Club. Probably have to sell the 2 units at the Ocean Club and keep the Surf Club unit.

These maintenance fees have increaced to the point where it would be cheaper to persue other Resorts that not only cost less to purchase and have reasonable maintenance fees.

Let me know if any of my fellow resort owners feel this way? Or is it just me?

OH MY GOSH!!!!!!!!!!!!!!!!!!!!!!! SELLING TIME:mad:
Maybe I'll keep the Manor Club and sell this one instead.
 
Top