I own an affiliate, do not have any reservations and I am getting all the HGVC e-mails. However, a few weeks ago I tried logging into HGVC and it said I had no accounts. I was able to log in it but just didn't show that I was an HGVC member. I then checked my e-mails and noticed that for the prior 60 days or so I had received no HGVC e-mails. I called HGVC and after playing around on their end the rep said that my HH number was no longer listed in the profile. Apparently, it is needed to link the HGVC to my login info. He added it back and since then all is good. All I know is that I never deleted the HH number so there must have been some hiccup with the HGVC system. My suggestion - login to HGVC. If you get the same issue as I did call HGVC. Otherwise, check your "manage communications" settings in your profile.